See all properties
Save

Ambassador Thermal Motel

3.5 star property
Hotel in Rotorua with 2 outdoor pools and indoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ambassador Thermal Motel

Indoor pool, 2 outdoor pools
Economy Apartment, 2 Bedrooms | Private kitchen
Blackout curtains, soundproofing, iron/ironing board, free WiFi
Front of property
Terrace/patio

Reviews

8.4 out of 10

Very good

Popular amenities

  • Housekeeping
  • Pool
  • Laundry
  • Kitchen
  • Parking included
  • Free WiFi
The price is AU$140
includes taxes & fees
8 Jan - 9 Jan 2025

Explore the area

Map
Cnr Whakaue & Hinemaru Streets, Rotorua, 3040
  • Rotorua i-SITE Visitor Centre
    5 min walk
  • Eat Street
    5 min walk
  • Bird the Word
    2 min walk
  • Rotorua (ROT-Rotorua Regional)
    13 min drive

Room options

Basic Apartment, 1 Bedroom

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
Blackout curtains
Fan
Separate bedroom
  • 66 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Basic Apartment, 2 Bedrooms

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
Blackout curtains
Fan
2 bedrooms
  • 96 sq m
  • Sleeps 6
  • 1 Double Bed and 4 Single Beds

Basic Studio, Multiple Beds

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
Fan
Blackout curtains
Private bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Apartment, 2 Bedrooms

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
Blackout curtains
Fan
2 bedrooms
  • 96 sq m
  • Sleeps 7
  • 2 Double Beds and 3 Single Beds

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
Blackout curtains
Fan
Separate bedroom
  • 66 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

Economy Apartment, 1 Bedroom

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
Blackout curtains
Fan
Separate bedroom
  • 66 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Basic Studio, 1 Double Bed

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
Fan
Blackout curtains
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Apartment, 2 Bedrooms

Economy Apartment, 2 Bedrooms

Economy Apartment, 2 Bedrooms

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
Blackout curtains
Fan
2 bedrooms
  • 96 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

Similar properties

Exterior

Rydges Rotorua

Pool
Hot tub
Parking included
Free WiFi
4.2 out of 5, Very good, (1011)
The price is AU$220
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Rydges Rotorua

About the area

Rotorua

Ambassador Thermal Motel places you in the centre of Rotorua, steps from Government Gardens and within a short 5-minute stroll of Rotorua i-SITE Visitor Centre. Highlights at this hotel include 2 outdoor swimming pools, and in-room kitchens and free WiFi. .TVs, fans and hairdryers are featured in all 19 soundproofed rooms. Kitchens come with fridges, microwaves and stovetops, making in-room dining convenient. Additionally, phones, irons/ironing boards and free toiletries are available. .Enjoy the indoor swimming pool and kids' swimming pool. Added amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of free self parking. .Near this 3.5-property class Rotorua hotel, you'll find Skyline Rotorua.

What's nearby

  • Eat Street - 5 min walk
  • Tamaki Maori Village - 5 min walk
  • Polynesian Spa - 8 min walk
  • Rotorua Night Market - 8 min walk
  • Rotorua Central Mall - 14 min walk

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪Pig & Whistle Historic Pub - ‬7 min walk
  • ‪Saigon '60S Vietnamese Cuisine - ‬6 min walk
  • ‪Brew | Craft Beer Pub - ‬5 min walk
  • ‪Lady Jane's Ice Cream Parlour - ‬5 min walk
  • ‪Hennessy's Irish Bar - ‬9 min walk

About this property

Ambassador Thermal Motel

Hotel in Rotorua with 2 outdoor pools and indoor pool
As a guest of Ambassador Thermal Motel, you'll find 2 outdoor swimming pools, an indoor pool, and a children's pool. WiFi is free in public spaces. Ambassador Thermal Motel also features tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Rotorua hotel.

  • 19 guestrooms or units
  • 2 levels
  • 2 buildings
  • Self-service laundry
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Smoking in designated areas
Ambassador Thermal Motel offers 19 accommodations with a hairdryer and an iron/ironing board. Accommodation at this 3.5-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils.

Bathrooms include a shower and complimentary toiletries. This Rotorua hotel provides complimentary wireless Internet access. Additionally, rooms include fans and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Street parking available
  • Free self parking on site

Things to do

  • 2 outdoor pools
  • Children's pool
  • Indoor pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee

More

  • Fan
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 8:00 PM)
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 100 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, debit cards and cash.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Ambassador Thermal
Ambassador Thermal Motel
Ambassador Thermal Motel Rotorua
Ambassador Thermal Rotorua
Ambassador Thermal Hotel Rotorua
Ambassador Thermal Motel Hotel
Ambassador Thermal Motel Rotorua
Ambassador Thermal Motel Hotel Rotorua

Frequently asked questions

What is the cancellation policy at Ambassador Thermal Motel?

Ambassador Thermal Motel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ambassador Thermal Motel?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Ambassador Thermal Motel on 8 Jan 2025 start from AU$140.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ambassador Thermal Motel?

Yep, Ambassador Thermal Motel has a free self car park.

Does Ambassador Thermal Motel have a pool?

Take your pick from 2 outdoor swimming pools, an indoor pool and a kids' pool.

Does Ambassador Thermal Motel serve breakfast?

Sure does, brekkie is offered daily.

Is there a free airport shuttle available at Ambassador Thermal Motel?

No, Ambassador Thermal Motel does not offer an airport shuttle service.

What time are check-in & check-out at Ambassador Thermal Motel?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Ambassador Thermal Motel?

No, pets are not allowed.

Is there a golf course on site at Ambassador Thermal Motel?

There isn't one on site, but Government Gardens Golf is a short 8-minute walk away.

Ambassador Thermal Motel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 199 out of 496 reviews" "
Rating 8 - Good. 216 out of 496 reviews" "
Rating 6 - Okay. 59 out of 496 reviews" "
Rating 4 - Poor. 17 out of 496 reviews" "
Rating 2 - Terrible. 5 out of 496 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

JEANETTE

Travelled with family
Liked: Cleanliness, staff & service, amenities
Close walking distance to city centre and eating places. Staff friendly. Facilities are clean but slightly oldish and needs a paint.
Stayed 2 nights in Dec 2024

4/10 Poor

Liv

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in desperate need for maintenance and repair, I strongly suggested that the room we were in be put aside and fixed before use again. We arrived to a bathroom that was missing a cabinet door, a shower drain that didn't drain and a wet floor from the shower leaking, not to mention the ceiling was covered in mould and the paint is all flaking away. The windows are the only ventilation and it takes all strength to open them due to their position. The floor lino is all pealing away and the room hadn't been vacuumed behind the beds they were covered in thick dust. The bedroom light was strobing in one room and not able to be used. All of these were mentioned to the staff who in my opinion did nothing to warn us or really rectify the issue basically saying we could leave with full refund or stay, I was travelling with my father and my 3 children under 8 in the school holidays, this was not fair options. Wouldn't stay again
Stayed 2 nights in Oct 2024

10/10 Excellent

Parthiv

Business traveller, Travelled with group
Good place and Price worthy
Stayed 1 night in Sep 2024

10/10 Excellent

Cynthia

Stayed 1 night in Sep 2024

8/10 Good

Deepak

Liked: Cleanliness, staff & service, amenities
Although it was the basic studio, it was very large and had everything i needed. Only negative was that the room looked a little run down and probably just needs a lick of paint to sort out.
Stayed 3 nights in Sep 2024

6/10 Okay

Ross

Travelled with family
Disliked: Amenities, property conditions & facilities
Front reception pleasant Arrived winter day inyo a warm Unit .very nice .unfortunately Stayed extremely hot all night Due to thermal pipes under floorvof unit .
Stayed 1 night in Aug 2024

8/10 Good

Amber, Auckland

Travelled with family and small children
Liked: Cleanliness, staff & service
The best part of this property is the location. We were lucky to have a unit on the lake side so had a beautiful view. The property is very tired, but was really warm and was pretty well equipped with aircon (needed to cool it down as thermal heating a bit much), decent TV, good linen and adequate kitchen equipment. Staff were pretty helpful. One thing I didn’t notice till the day we arrived is that checkin ends at 8, we didn’t make it in time but they were still able to accommodate us. Parking is first come first served (and very narrow) but we were always able to park even on holiday weekend. There is no lift or ramp so accessibility may be an issue for second or third floor rooms.
Stayed 3 nights in Jun 2024

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good location
Stayed 2 nights in Jul 2024

4/10 Poor

Greg

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
No hot water
Stayed 3 nights in Apr 2024

6/10 Okay

Tanya

Disliked: Property conditions & facilities
Old motel complex, for the price the room was okay however the outside facilities could do with extra cleaning and maintenance. Thermal pool room was quite rundown
Stayed 2 nights in Mar 2024

10/10 Excellent

Kate

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accomodation. Very central location and fabulous views of lake Rotorua! The spa pool was fabulous. The staff were extremely welcoming and helpful. The accommodation was so clean and spacious. Would highly recommend
Stayed 2 nights in Mar 2024

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet Seclusion
Enjoyed our stay, unit was clean and appeared to be updated throughout. Didn't get time to use the pools or spa even though looking at the spa was a temptation. I liked that even though we were close to shops, restaurants and event centre the motel was in a quieter area without traffic noises.
Stayed 2 nights in Feb 2024

6/10 Okay

Glynn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Good location, dark rooms , poor lights, kitchen good
Stayed 1 night in Feb 2024

6/10 Okay

Karine

Stayed 3 nights in Feb 2024

6/10 Okay

Elizabeth

Travelled with partner
Smelly, the sulphur pool and a unusual smell in the room
Stayed 1 night in Feb 2024

6/10 Okay

Kaylene

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Firstly the associate who checked us in was courteous and professional. He was able to arrange for an early check in which we really appreciated. However we could not over look the dirty room,outdoor areas and the pools. As we had chosen this hotel to experience the thermal pool, we just couldn't use it as it was not clean. I would like to caution other guests that the photos are not accurate and if you want to experience thermal pools you may want to consider going elsewhere. In closing the motel is in a great location and easy walking distance to restaurants and attractions in Rotorua.
Stayed 1 night in Feb 2024

6/10 Okay

Joanna

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Disappointing
Very basic motel in need of modernisation. Very expensive for what it was.
Stayed 1 night in Feb 2024

4/10 Poor

Dominic

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVOID
Nothing good to say about property, only thing to recommend this property is the location, units very run down, major revamp required, so bad we checked out after the 1st night despite having booked for 2 nights
Stayed 2 nights in Feb 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to be able to use the hot pool and spa pool after a long drive/day out. Comfortable bed and air conditioning meant a good sleep.
Stayed 2 nights in Feb 2024

10/10 Excellent

STEVE

Stayed 1 night in Jan 2024

8/10 Good

Carol

Travelled with family, Travelled with family and small children
Needs more things done to it
Stayed 2 nights in Jan 2024

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay -
Stayed 3 nights in Jan 2024

8/10 Good

Amanda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Iulia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Sonia

Stayed 1 night in Jan 2024