Blaumar Hotel Salou

4.0 star property
Family fun on the beach, with outdoor pool, near Llevant Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Blaumar Hotel Salou

Beach bar
Outdoor pool, open 10:00 AM to 6:00 PM, pool umbrellas, pool loungers
Beach bar
Beach bar
Point of interest

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Hot tub
  • Spa
  • Breakfast available
  • Gym

Explore the area

Map
C/ Joan Miarnau Ciurana, 4, Paseo Jaime I s/n, Salou, 43840
  • Llevant Beach
    2 min walk
  • Ponent Beach
    7 min walk
  • Torre Vella
    9 min walk
  • Reus (REU)
    20 min drive

Room options

Suite Mediterranea with Terrace, Sea View (Spa Access)

Highlights

Deck/patio
Air conditioning
Mini-fridge
Flat-screen TV
Renovated in 2020
Separate bedroom
Blackout curtains
Private bathroom
  • 34 sq m
  • 1 bedroom
  • 1 bathroom
  • Sea view
  • Sleeps 4
  • 1 Double Bed

Premium Suite Mediterranea with Terrace, Partial Sea View (Spa Access)

Highlights

Deck/patio
Air conditioning
Mini-fridge
Flat-screen TV
Renovated in 2020
Separate bedroom
Blackout curtains
Private bathroom
  • 34 sq m
  • 1 bedroom
  • 1 bathroom
  • Partial sea view
  • Sleeps 4
  • 1 Double Bed

Premium Suite Mediterranea with Terrace, Sea View (Spa Access)

Highlights

Deck/patio
Air conditioning
Mini-fridge
Flat-screen TV
Renovated in 2020
Blackout curtains
Private bathroom
Hairdryer
  • 34 sq m
  • Studio
  • 1 bathroom
  • Sea view
  • Sleeps 4
  • 1 Double Bed

Suite Mediterranea with Terrace (Promo Spa Access)

Highlights

Deck/patio
Air conditioning
Mini-fridge
Flat-screen TV
Renovated in 2020
Blackout curtains
Private bathroom
Hairdryer
  • 34 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 4
  • 2 Single Beds OR 1 Double Bed

Suite Mediterranea with Terrace, Pool View (Spa Access)

Highlights

Deck/patio
Air conditioning
Mini-fridge
Flat-screen TV
Renovated in 2020
Blackout curtains
Private bathroom
Hairdryer
  • 34 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed

Premium Suite Mediterranea with Terrace Pool View (Spa Access)

Highlights

Deck/patio
Air conditioning
Mini-fridge
Flat-screen TV
Renovated in 2020
Blackout curtains
Private bathroom
Hairdryer
  • 34 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed

Family Apartment, Terrace, Annex Building (Spa Access)

Highlights

Deck/patio
Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
Renovated in 2020
Separate bedroom
Blackout curtains
  • 41 sq m
  • 1 bedroom
  • 1 bathroom
  • Partial sea view
  • Sleeps 5
  • 1 Queen Bed and 2 Single Sofa Beds

Suite Mediterranea with Terrace, Partial Sea View (Spa Access)

Highlights

Deck/patio
Air conditioning
Mini-fridge
Flat-screen TV
Renovated in 2020
Blackout curtains
Private bathroom
Hairdryer
  • 34 sq m
  • Studio
  • 1 bathroom
  • Partial sea view
  • Sleeps 4
  • 1 Double Bed

Similar properties

About the area

Salou

A family-friendly stay in Salou awaits you at Blaumar Hotel Salou. Within a 5-minute stroll you'll find Llevant Beach and Capellans Beach within a 20-minute walk. Highlights at this beachfront aparthotel include 2 restaurants, 10 beach bars and a full-service spa. .You can enjoy a flat-screen TV with digital channels, and each apartment features free WiFi, free wired Internet and a hairdryer. The minibar provides refreshments, and room service is also available. Free toiletries, a wardrobe or cupboard and a phone are also available. Housekeeping is available on request. .A day of pampering at Spa Blaumar can include massages and body wraps along with access to the hot tub. The theme restaurant, Arena Tapas Restaurant, serves Mediterranean cuisine and is open for lunch and dinner. Pool Bar is the aparthotel's own rooftop bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and free kids' club. Other amenities include free Wi-Fi in public areas, a gym and a hot tub. Each morning buffet breakfast is served between 7:30 AM and 10:30 AM. There's also the convenience of self parking. .With a stay at this 4-property class Salou City Centre aparthotel, you'll be 2.5 km (1.5 mi) from Ferrari Land and 2.5 km (1.6 mi) from PortAventura World.

What's nearby

  • Llevant Beach - 2 min walk
  • Ferrari Land - 5 min drive
  • Lumine Mediterránea Beach Club & Golf Community - 8 min drive
  • Cala Font Beach - 9 min drive
  • PortAventura World - 10 min drive

Getting around

  • Salou Port Aventura Station - 5 min drive
  • Reus (REU) - 20 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪El Toro Steakhouse & Pizza - ‬7 min walk
  • ‪Terramar - ‬6 min walk
  • ‪D'Albert - ‬4 min walk
  • ‪Deliranto - ‬3 min walk

About this property

Blaumar Hotel Salou

Family fun on the beach, with outdoor pool, near Llevant Beach
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Blaumar Hotel Salou such as a complimentary children's club and an outdoor pool.

There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 10 beach bars, a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. This Mediterranean aparthotel also offers a children's pool, a hot tub and a steam room. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Blaumar Hotel Salou was completed in March 2020.

This 4-star Salou aparthotel is smoke free.

  • 250 guestrooms or units
  • 6 levels
  • 2 buildings
  • 2 dining venues
  • 10 bars on the beach
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Bar by the pool
Blaumar Hotel Salou offers 250 accommodations with minibars and a hairdryer. 24-inch flat-screen televisions come with digital channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Spa Blaumar. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a hot tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

Catalan, Dutch, English, French, German, Italian, Russian, Spanish

Property amenities

Beach

  • On a sandy beach
  • Beach loungers
  • Beach umbrellas

Pool/Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Full-service spa
  • Lifeguards
  • Manicures/pedicures
  • Massage
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Spa tub
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Car not required
  • Onsite parking available only on request
  • Parking on site (EUR 19 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Cot: EUR 7 per stay
  • Free children's club
  • Playground
  • Supervised activities for children (surcharge)

Restaurants on site

  • Arena Tapas Restaurant
  • Bluüma Beach Bar
  • Pool Bar
  • Restaurante Buffet Xaloc

Food and drink

  • Mini-fridge
  • Shared microwave

Dining

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 10 per person
  • 10 beach bars
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Limited room service
  • Minibar

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels

Outdoor areas

  • Deck/patio
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free newspapers in lobby
  • Housekeeping (on request)
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe (surcharge)
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • Near a hospital
  • Near a train station
  • Near the airport
  • Near the marina
  • Next to a golf course

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Archery
  • Bicycle cleaning area
  • Bicycle parking
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Children's pool
  • Free children's club
  • Gym
  • Supervised activities for children
  • Waterslide
  • Bicycle rentals nearby
  • Boat tours nearby
  • Casino nearby
  • Ecotours nearby
  • Fishing nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Jet skiing nearby
  • Kayaking nearby
  • Motor boating nearby
  • Mountain climbing nearby
  • Parasailing nearby
  • Rock climbing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surf lessons nearby
  • Surfing/bodyboarding nearby
  • Swimming nearby
  • Theme park nearby
  • Water skiing nearby
  • Water tubing nearby
  • Windsurfing nearby
  • Winery tours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 2 buildings
  • 250 units
  • 6 floors
  • Bed sheets changed on request
  • Bicycle parking
  • Bicycle rentals
  • Bicycle storage
  • Electric bike charging
  • Electric car charging station
  • Garden
  • Housekeeping (on request)
  • Mediterranean architecture
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 25
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 25

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation
This property enforces a strict dress code in the restaurant for dinner service.
Parents or guardians traveling with a child under 13 years old must present the child’s passport upon check-in.

Renovations and closures

The property is closed between 1 November and 17 March.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 7.0 per stay.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 per person
  • Self-parking fee: EUR 19 per day
  • Early check-in fee: EUR 25 (subject to availability)
  • Late check-out fee: EUR 25 (subject to availability)
  • In-room safe fee: EUR 5 per night
  • Crib (infant bed) fee: EUR 7.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa and Mastercard. Cash is not accepted.
    For guests' safety, the property includes a smoke detector in all accommodation. The property is professionally cleaned.

Property Registration Number HT-000697

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 15 March and close on 29 October.
  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are needed for golf tee times and massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

Property is also known as

Blaumar
Blaumar Hotel
Blaumar Hotel Salou
Blaumar Salou
Blaumar Salou Hotel
Hotel Blaumar
Hotel Blaumar Salou
Hotel Salou Blaumar
Salou Blaumar
Salou Hotel Blaumar
Salou Blaumar Hotel
Blaumar Hotel Salou Salou
Blaumar Hotel Salou Aparthotel
Blaumar Hotel Salou Aparthotel Salou

Frequently asked questions

What is the cancellation policy at Blaumar Hotel Salou?

Blaumar Hotel Salou offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Blaumar Hotel Salou?

Yep, Blaumar Hotel Salou has a self car park for EUR 19 per day. Onsite parking is limited.

Are there any beaches close to Blaumar Hotel Salou?

Yep, Blaumar Hotel Salou is a short 2-minute walk from Llevant Beach. Fun beach activities include jet skiing, surfing and snorkelling. You can also find motor boats and boat tours.

Is there a spa on site at Blaumar Hotel Salou?

Yep, Spa Blaumar is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Blaumar Hotel Salou have a pool?

Blaumar Hotel Salou has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 10:00 AM to 6:00 PM (Seasonal outdoor pool open from March 15 to October 29).

Does Blaumar Hotel Salou have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Blaumar Hotel Salou?

Blaumar Hotel Salou features 10 beach bars, a full-service spa and an outdoor pool.

Is Blaumar Hotel Salou family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as cots/infant beds in the guestrooms, it's no surprise that Blaumar Hotel Salou is a hit with families.

Does Blaumar Hotel Salou serve breakfast?

Sure does, buffet breakfast is offered daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Blaumar Hotel Salou?

No, Blaumar Hotel Salou does not offer an airport shuttle service.

Is there a bar or restaurant at Blaumar Hotel Salou?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Blaumar Hotel Salou?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Are pets allowed at Blaumar Hotel Salou?

No, only service animals are allowed.

Is there a golf course on site at Blaumar Hotel Salou?

There is a golf course next to Blaumar Hotel Salou.

Blaumar Hotel Salou Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 145 out of 356 reviews" "
Rating 8 - Good. 155 out of 356 reviews" "
Rating 6 - Okay. 36 out of 356 reviews" "
Rating 4 - Poor. 13 out of 356 reviews" "
Rating 2 - Terrible. 7 out of 356 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Russ

Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 6 nights in Jun 2024

10/10 Excellent

Sarah

Liked: Cleanliness
Excellent location right on the beach. Beautiful pool. Clean. Only complaint was the bed was terribly uncomfortable.
Stayed 2 nights in May 2024

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location, on the beach, helpful staff and clean
Stayed 2 nights in May 2024

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location, on the beach, helpful staff and clean.
Stayed 1 night in May 2024

10/10 Excellent

lynne

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

6/10 Okay

Rob

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Nice hotel, good size rooms but we had problems
Nice rooms. Good size. Hotel is modern. We went in April. They wouldn’t allow us to control the aircon, and even though it was warm, it randomly pumped out 28 degree HOT air throughout the night which we could not turn off. We reported this daily and they basically ignored our request to fix it. Checkin was long, we arrived in the evening with only one person on the desk (Rita) and she seemed to struggle and it took forever! Also; the car parking charge was a bit excessive and the actual car park is incredibly tight to get in if you have a big car. WiFi was poor too. Overall it was “ok” but wouldn’t go back.
Stayed 4 nights in Apr 2024

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, room comfort
Fantastic
Lovely clean well maintained hotel. Very nice boutique style rooms and lovely staff. Literally over the road from the beach, will go back again
Stayed 4 nights in Apr 2024

10/10 Excellent

Josephine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely week here. Will be returning.
Stayed 7 nights in Oct 2023

10/10 Excellent

Valery

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Zacarias

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Valery

Business traveller
Liked: Cleanliness, room comfort
Stayed 6 nights in Oct 2023

10/10 Excellent

Pauline

Stayed 3 nights in Oct 2023

8/10 Good

Jan

Travelled with family
Liked: Room comfort
Decent hotel close to beach
Hotel is nice as restored recently.. However needs a bit improvement on daily room cleaning. Sometimes towels are not exchanged even if we left them on the floor in bathroom. Glasses were not washed. Bad smell in room after cleaning as staff turns off aircon. 3rd sofa bed was not ready on our arrival. We had to figure out how to set it up. We really enjoyed to have a drink and snack in Arena tapas bar.
Stayed 9 nights in Jul 2023

2/10 Terrible

Jose

Travelled with family and small children
Disliked: Amenities
Service was terrible. The treatment given to me was beyond humiliating. They do not look after the client but their own comfort of doing as little as possible.
Stayed 2 nights in Jun 2023

2/10 Terrible

Jose

Travelled with family and small children, Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
I made 2 reservations. One, for 1 night for my wife and I. The second one for my wife kind and I a day later. My mother arrived with my kid in the 2nd day. She was waiting for me with my kid and luggage at the hotel restaurant. I met them to collect his luggage. As I attempted to go and drop off the luggage and cut through the empty hotel restaurant into the lobby. I was screamed at that I could not walk through the lobby and I had to exit the hotel and walk all the way around and enter through their main entrance. All of this because the hotel manager does Not like seeing people walk with luggage when he is eating with his family. Our room smelled like sewer. I asked about it and there was no solution. Overall the communication and service is slow, and always with the answer that is the way we do things. I would never recommend anyone to stay here. Terrible service for the clientele.
Stayed 1 night in Jun 2023

8/10 Good

WANYI

Liked: Room comfort
Stayed 4 nights in Jun 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Nice Stay
Nice hotel, friendly staff, clean and reasonably good value. Within short walking distance of everything.
Stayed 3 nights in Jun 2023

8/10 Good

Amanda

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
In a great location with spacious rooms. However, it was not ideal that they had the AC turned off centrally and we weren’t able to control it in our own rooms, this made night times a bit uncomfortable and humid even with the balcony door open. Also the tv in our room did not work which was unfortunate and the room only had a coffee machine no tea and the mini bar only had water. Overall, a good hotel and with a few changes it would be perfect. The staff were lovely and accommodating.
Stayed 3 nights in Apr 2023

8/10 Good

Marjory

Travelled with partner
Liked: Amenities, property conditions & facilities
Lovely spacious rooms however, all they all seem to be classed as suites so don't get too excited. Buffet breakfast has something for everyone. Tapas is great in the Arena and also at the pool.
Stayed 7 nights in Sep 2022

10/10 Excellent

John

Liked: Cleanliness, room comfort
Love The Blaumar
4th stay. Only comment would be the welcome on the first night could have been better
Stayed 4 nights in Sep 2022

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2022

8/10 Good

Jamie

Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2022

10/10 Excellent

John

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2021

6/10 Okay

Guillermo

Travelled with family
Liked: Cleanliness, room comfort
Nice Facility, Difficult Reception
The rooms were beautiful and very clean, the pool was pristine, the property was quiet and very family friendly, and the breakfast was very good. However, the reception desk was quite disorganized and difficult to work with. We asked for late checkout and were told twice to ask the day of checkout, then when we asked the day of checkout, we were told that they needed 24 hours prior notice. In the end they gave it to us, but it seemed the internal communication was nonexistent. We also ordered room service and it took almost two hours and multiple calls. Even so, I would go back. The location of the property was perfect, and the experience was nice. I just hope they can improve the reception desk and the efficiency of communication.
Stayed 1 night in Jul 2021