Omni La Mansion del Rio

4.0 star property
Riverwalk hotel with 2 restaurants and full-service spa

Photo gallery for Omni La Mansion del Rio

Outdoor pool
Business centre
1 bedroom, premium bedding, down duvets, pillow-top beds
2 restaurants, breakfast served
Balcony view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Room service
  • Bar
The current price is AU$426
includes taxes & fees
30 Mar - 31 Mar

Explore the area

Map
112 College St, San Antonio, TX, 78205
  • San Antonio Majestic Theater
    ‪2 min walk‬
  • Aztec Theater
    ‪3 min walk‬
  • River Walk
    ‪4 min walk‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪18 min drive‬

Room options

Deluxe Room, 1 King Bed

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Room, 2 Queen Beds, River View

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
  • 28 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Accessible (Roll in Shower)

Highlights

Furnished balcony or patio
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Accessible

Highlights

Furnished balcony or patio
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, River View

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
  • 28 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Premier Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
  • 28 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, River View (Ambassador)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 37 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Premier Room, River View (Premier Ambassador)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 37 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Premier Room, 1 King Bed, River View

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
  • 28 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Premium Suite, River View (Parlor Suite)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
  • 84 sq m
  • River view
  • Sleeps 4
  • 1 Double Sofa Bed

Presidential Suite, 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 177 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Deluxe Double Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed (Navarro Suite)

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 74 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Riverview Ambassador)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 37 sq m
  • River view
  • Sleeps 5
  • 1 King Bed

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

San Antonio

Omni La Mansion del Rio places you in the centre of San Antonio, steps from Buckhorn Saloon and Museum and within a short 5-minute stroll of River Walk. Highlights at this hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at Mokara Spa can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and hydrotherapy. The restaurant, Four Brothers, is open for breakfast, lunch and dinner. El Colegio is the hotel's own lobby lounge, serving drinks along with breakfast and lunch. Enjoy the outdoor swimming pool, 24-hour gym and sauna. 18000 square feet (1672 square metres) of event facilities include 16 meeting rooms and a conference centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Full breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 4-property class Downtown San Antonio hotel include Briscoe Western Art Museum and Alamo.

What's nearby

  • River Walk - 4 min walk
  • Alamo - 6 min walk
  • Henry B. González Convention Center - 10 min walk
  • Market Square - 11 min walk
  • San Antonio Zoo and Aquarium - 6 min drive

Getting around

  • San Antonio Station - 9 min drive
  • San Antonio International Airport (SAT) - 18 min drive

Restaurants

  • ‪Iron Cactus Mexican Restaurant and Margarita Bar - ‬3 min walk
  • ‪Rita's On The River - ‬3 min walk
  • ‪The County Line - ‬5 min walk
  • ‪The Esquire Tavern - ‬5 min walk
  • ‪Howl at the Moon - ‬5 min walk

About this property

Omni La Mansion del Rio

Riverwalk hotel with 2 restaurants and full-service spa
Omni La Mansion del Rio offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 18000 square feet (1672 square metres) and includes a conference centre. A 24-hour fitness centre, spa services, and a terrace are also featured at the business-friendly Omni La Mansion del Rio. You'll have access to the outdoor pool and health club at a partner property. Parking is available for a fee. A complete renovation of Omni La Mansion del Rio was completed in March 2020.

This 4-star San Antonio hotel is smoke free.

  • 338 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 18000 sq ft of conference space
  • 1672 sq. m of conference space
  • Built in 1968
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
Omni La Mansion del Rio offers 338 air-conditioned accommodations with a safe and free newspapers. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with premium digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

This San Antonio hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Mokara Spa has 17 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 59.54 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 25 to 35 for adults and USD 25 to 35 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • El Colegio
  • Four Brothers
  • Four Brothers Bar
  • Ostra

Things to do

  • 24-hour gym
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Games
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna
  • TV in common areas

Family friendly

  • Children's games
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • Computer station
  • Conference centre (18,000 square foot of space)

Outdoors

  • Firepit
  • Garden
  • In a regional park
  • On the riverwalk
  • Outdoor furniture
  • Terrace

Full-service spa

  • 17 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices
  • Hardwood flooring in public areas
  • Lift
  • Pool hoist on site
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 147.75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 25 to 35 for adults and USD 25 to 35 for children
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Valet parking fee: USD 59.54 per night (in/out privileges)
  • Pet fee: USD 147.75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Union Pay, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Omni Mansion
Omni Mansion Rio
Omni Mansion Rio Hotel
Omni Mansion Rio Hotel San Antonio
Omni Mansion Rio San Antonio
Rio Mansion
La Mansion Del Rio
Omni La Mansion Del Rio Hotel San Antonio
Omni La Mansion del Rio Hotel
Omni La Mansion del Rio San Antonio
Omni La Mansion del Rio Hotel San Antonio

Frequently asked questions

What is the cancellation policy at Omni La Mansion del Rio?

Omni La Mansion del Rio offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Omni La Mansion del Rio?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Omni La Mansion del Rio on 30 Mar 2025 start from AU$425.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Omni La Mansion del Rio?

Yep, Omni La Mansion del Rio has covered valet parking with in/out privileges for USD 59.54 per night.

Is there a spa on site at Omni La Mansion del Rio?

Yep, Mokara Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Thai massages.

Does Omni La Mansion del Rio have a pool?

Yep, and guests love it! Omni La Mansion del Rio has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Omni La Mansion del Rio?

Omni La Mansion del Rio features a full-service spa, an outdoor pool and 2 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes Omni La Mansion del Rio a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Omni La Mansion del Rio.

Is Omni La Mansion del Rio family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Omni La Mansion del Rio is a hit with families.

Does Omni La Mansion del Rio serve breakfast?

Sure does, full breakfast is available on weekdays between 7:00 AM and 11:00 AM and weekends from 7:00 AM to noon.

Is there a free airport shuttle available at Omni La Mansion del Rio?

No, Omni La Mansion del Rio does not offer an airport shuttle service.

Is there a bar or restaurant at Omni La Mansion del Rio?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Omni La Mansion del Rio?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Omni La Mansion del Rio?

Cats and dogs are welcome at Omni La Mansion del Rio, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

Omni La Mansion del Rio Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1902 out of 2493 reviews
Rating 8 - Good. 341 out of 2493 reviews
Rating 6 - Okay. 143 out of 2493 reviews
Rating 4 - Poor. 63 out of 2493 reviews
Rating 2 - Terrible. 44 out of 2493 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in San Antonio
Stayed 1 night in Dec 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great weekend getaway
Stayed 2 nights in Nov 2024

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel on the Riverwalk. Service is excellent. We loved to watch the tour boats from our balcony.
Stayed 1 night in Dec 2024

10/10 Excellent

Marta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Direct access to the Riverwalk is great!
Stayed 1 night in Nov 2024

10/10 Excellent

GRICELDA

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Marcos De Los

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Access to Riverwalk.
Stayed 1 night in Nov 2024

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel.. walking distance to a lot of the Riverwalk Dining, shopping , and entertainment
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente por qué está solo a la vuelta del river walk, restaurants ext….
Stayed 3 nights in Nov 2024

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Thanksgiving week stay! We will be back!!
We had a great stay at the Omni. Service was on point, our room was absolutely stunning, and the beds were so comfortable. Our kids got to enjoy the pool and we took advantage of being right on the river and near all of the tourist attractions. We also were thrilled to be in a hotel where noise wasn’t an issue. The rooms are well insulated, which made for a great nights sleep. We will definitely return the next time we’re in San Antonio.
Stayed 3 nights in Nov 2024

10/10 Excellent

Damon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the old feel of the place. Was right on the riverwalk, we were able to walk everywhere we wanted to go. Will definitely be back. The only negative I have, is the water pressure in the showers wasn’t great, but definitely not a deal breaker…
Stayed 2 nights in Nov 2024

10/10 Excellent

Krista

Stayed 1 night in Nov 2024

10/10 Excellent

Raven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was very clean and staff was very polite and helpful.
Stayed 1 night in Nov 2024

8/10 Good

bianca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i would caution other visitors to be wary of what you’re being charged for. When checking out I found i was charged for two nights of valet parking. i took a Lyft to get to the hotel and took a Lyft to leave. theres an online process to check out but i prefer in person can go over items in person
Stayed 3 nights in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
It’s fantastic
Stayed 1 night in Nov 2024

10/10 Excellent

rudy torres

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at Omni La Mansion Del Rio and it was great, from the staff who parked my truck to the staff who who helped us check it, everyone was exceptionally friendly and helpful...location was excellent as well...
Stayed 1 night in Nov 2024

10/10 Excellent

Sydney

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best service and staff were so welcoming. The rooms were well stocked and clean. The convenience to all the city had to offer was a bonus if you didn’t mind a little bit of walking. Overall I’d stay here again.
Stayed 3 nights in Nov 2024

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Service lacking
We booked a Delux 2 Queen room with riverwalk view. We were put in a room with two double beds and no view. I asked the front desk for assistance. I waited a long time and the call was dropped. I called back and found someone to help us out. We were moved to an accessible room with 2 queens on a lower level. I was advised they had a glitch in their system and inventory was off. There was follow up on the next day, but I don’t feel like much effort was made to fix the issue. Instead of trying to improve the situation, it felt like we were downgraded. This property is rated 9.2 out of 10, so I went in with high expectations. Our beds were made with the mattress not fully covered. I’m not sure what that was about but the second day it was resolved. Overall- The beds were comfortable but the room was too small for four people and the service was in no way deserving of a Wonderful rating. There are so many hotels in the area, not sure I would recommend this property if you’re looking for a top property.
Why would you make a bed exposing the mattress & pads?
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Valeria

Stayed 1 night in Oct 2024

10/10 Excellent

Dan

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Flor

Travelled with partner
Liked: Staff & service, property conditions & facilities
La mansion is a beautiful hotel in a great location!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Relaxing atmosphere. Comfortable and great service.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Nov 2024