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Hotel Casa Jum

3.5 star property
Hotel in Santiago de los Caballeros with full-service spa and free valet parking
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Casa Jum

Exterior
Minibar, in-room safe, desk, laptop workspace
Royal Suite | Terrace/patio
Apartment, 3 Bedrooms | Terrace/patio
Apartment, 3 Bedrooms | Private kitchen

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Spa
    Spa

Explore the area

Map
C/ Penetración, Los Rieles, Gurabo, Santiago de los Caballeros, Santiago, 51000
  • Centro Leon
    3 min drive
  • Bella Terra Mall
    4 min drive
  • Casino Gran Almirante
    5 min drive
  • Santiago (STI-Cibao Intl.)
    26 min drive

Room options

View all photos for Luxury

Luxury

Luxury

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Bidet
Private bathroom
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

Highlights

Soundproofed
Air conditioning
Kitchen
Flat-screen TV
Ceiling fan
3 bedrooms
Blackout curtains
Bidet
  • 153 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Royal Suite

Royal Suite

Royal Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Bidet
Private bathroom
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Bidet
Private bathroom
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Single Room

Executive Single Room | Safe

Executive Single Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Bidet
Private bathroom
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Studio Suite

Deluxe Studio Suite

Deluxe Studio Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Bidet
Private bathroom
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Bidet
Private bathroom
Eco-friendly cleaning supplies
  • 350 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Similar properties

Front of property - evening/night
Platino Hotel & Casino
Breakfast included
Parking included
Free WiFi
Restaurant
4.1 out of 5, Very good, (1000)
The price is AU$112
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Platino Hotel & Casino

About the area

Santiago de los Caballeros

Hotel Casa Jum puts you in the centre of Santiago de los Caballeros, 2.6 km (1.6 mi) from Centro Leon and 4.1 km (2.6 mi) from Bella Terra Mall. Highlights at this hotel include a full-service spa, a restaurant and free valet parking. .A day of pampering can include massages, body scrubs and mani/pedis. The restaurant, Casa Jum, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Business amenities include a meeting room and a business centre. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Full breakfast is available daily between 8:00 AM and 10:30 AM. There's also the convenience of an airport shuttle. .Attractions in proximity to this 3.5-property class Santiago de los Caballeros hotel include Playa Dorada and Sosua Beach.

What's nearby

  • Bella Terra Mall - 4 min drive - 4.6 km
  • Catedral de Santiago - 7 min drive - 6.9 km
  • Monument to the Heroes of the Restoration - 7 min drive - 6.3 km
  • Estadio Cibao - 7 min drive - 7.8 km
  • Colinas Mall - 9 min drive - 8.8 km

Getting around

  • Santiago (STI-Cibao Intl.) - 26 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Esso Food Shop - ‬4 min drive
  • ‪La Fiamma Stgo - ‬5 min drive
  • ‪Sabrass Restaurante - ‬5 min drive
  • ‪El dorado snack bar - ‬2 min drive

About this property

Hotel Casa Jum

Hotel in Santiago de los Caballeros with full-service spa and free valet parking
Hotel Casa Jum offers its guests a full-service spa. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and a meeting room are available. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hotel Casa Jum. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3.5-star Santiago de los Caballeros hotel.

  • 1 building
  • 9 guestrooms or units
  • 3 levels
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Casa Jum offers 9 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include baths or showers and bidets.

This Santiago de los Caballeros hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has couples treatment room(s). Services include facials, body scrubs and manicures and pedicures. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 10:30 AM for a fee: USD 10 for adults and USD 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Casa Jum

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In a nature reserve
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 7 and older

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 10 for adults and from USD 5 for children
  • Airport shuttle fee: USD 30 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old.
This property accepts credit cards; cash is not accepted
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 15 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. This property uses eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Guests can access their rooms with a mobile device. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 7 and over.

We should mention

  • One child aged 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hostal Casa Jum Hostel Gurabo
Hostal Casa Jum Hostel
Hostal Casa Jum Gurabo
Hotel Casa Jum Santiago
Casa Jum Santiago
Casa Jum
Hostal Casa Jum
Hotel Casa Jum Santiago de los Caballeros
Casa Jum Santiago de los Caballeros
Hotel Casa Jum Hotel
Hotel Casa Jum Santiago de los Caballeros
Hotel Casa Jum Hotel Santiago de los Caballeros

Frequently asked questions

What is the cancellation policy at Hotel Casa Jum?

Hotel Casa Jum offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Casa Jum?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Casa Jum on 24 Nov 2024 start from AU$83.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Casa Jum?

Yep, Hotel Casa Jum has a free self car park and free valet parking.

Are there any beaches close to Hotel Casa Jum?

The closest beach to Hotel Casa Jum is Playa Dorada (32.3 km).

Is there a spa on site at Hotel Casa Jum?

Yep, there is an onsite spa at Hotel Casa Jum. You'll enjoy heaps of services like body scrubs and facials.

Does Hotel Casa Jum serve breakfast?

Yeah, full breakfast is available daily from 8:00 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Casa Jum?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Casa Jum?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Casa Jum?

Check-in begins at 3:00 PM. Check-out time is 12:30 PM.

Hotel Casa Jum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 269 out of 371 reviews" "
Rating 8 - Good. 70 out of 371 reviews" "
Rating 6 - Okay. 19 out of 371 reviews" "
Rating 4 - Poor. 9 out of 371 reviews" "
Rating 2 - Terrible. 4 out of 371 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
Just great…
Stayed 1 night in Aug 2024

10/10 Excellent

Sergei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very supportive staff, very good foods, nice size room with electronic safe.
Stayed 3 nights in Aug 2024

10/10 Excellent

marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Donaldo

Travelled with partner
Liked: Cleanliness
This property had poor lighting. What the owners did turn off the AC when we keft the property sometimes when we were inside 3 times in the 2 weeks we stayed. Also the window in the bathroom no curtain inside only outside. I feel there is 3cthings that needs to be improved.
Stayed 15 nights in Jul 2024

4/10 Poor

John Daniel

Liked: Cleanliness, staff & service
Overrated
I don’t know how this hotel achieved its high rating. I stayed one night. AC never cooled the room. Refrigerator didn’t work. There’s no restaurants within walking distance. Leondo is nice.
Stayed 1 night in Jul 2024

10/10 Excellent

Julio Fermin De Los

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel
Stayed 6 nights in Jul 2024

10/10 Excellent

LIDIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was very clean and nice
Stayed 4 nights in Jul 2024

10/10 Excellent

Wilfredo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cozy hotel with friendly staff.
The hotel is located in a tranquil area a few minutes driving from shops and the mall. The hotel manager goes above and beyond to make your stay comfortable and alsays renembers returning customers. Transportation to other cities can easily be arranged, or even a ride to the airport, which is very convenient.
Stayed 3 nights in Jun 2024

10/10 Excellent

Lilian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like the family vibe. clean, Mildred was very attentive and treat us like family. I will highly recommends Casa Jum. I will come back soon.
Stayed 4 nights in Jun 2024

6/10 Okay

wanda

Travelled with partner
No cable at all
Stayed 6 nights in Jun 2024

10/10 Excellent

Willie, Riverdale

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything!!!
Stayed 1 night in Jun 2024

10/10 Excellent

Angie Q.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Juan

Travelled with family
Liked: Amenities
Good services
Stayed 3 nights in Jun 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great hotel for the price and the staff are very friendly. The only downside is, there isn’t much within walking distance. However, Uber rides to the city center are cheap and don’t take long, so the money you save more than makes up for that.
Stayed 4 nights in May 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice, small cozy hotel. The staff is very nice.
Stayed 1 night in May 2024

10/10 Excellent

Santa, Scott Depot

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy & Safe place
Stayed 1 night in May 2024

10/10 Excellent

Vance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, in more of a suburban street that terminates in a cul-de-sac. Nice and quiet. The staff is incredible - always available and incredibly helpful. Shout out to Elis and Karim! I'll be back my friends.
Stayed 9 nights in Apr 2024

10/10 Excellent

Raeburn

Stayed 1 night in May 2024

8/10 Good

Hilaire Romual

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedroom is correct regarding the amount paid. The service is good and very quick.
Stayed 1 night in Apr 2024

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
J'ai adoré mon séjour a casa jum , le personnel étaient exceptionneil ! Ma note est de 100% un gros merci Patrick Vincent
Stayed 3 nights in Apr 2024

6/10 Okay

Ainsley Jason

The hotel was shabby at best, the room was smaller and not worth the price. The towels were hard and over used. The tv was a piece of crap.
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Was a good sized room with everything needed for the day I was there.
Stayed 1 night in Apr 2024

10/10 Excellent

Aris A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and humbled place.
Stayed 1 night in Mar 2024