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Mercure Sunshine Coast Kawana Waters

4.5 star property
Luxury hotel with 24-hour front desk and coffee shop/cafe

Photo gallery for Mercure Sunshine Coast Kawana Waters

Premium bedding, in-room safe, desk, laptop workspace
BBQ/picnic area
Standard Room, Multiple Beds
View from property
Property entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Room service
  • Housekeeping
  • Laundry
The current price is AU$152
includes taxes & fees
30 Mar - 31 Mar

Explore the area

Map
9 Florey Boulevard, Birtinya, QLD, 4575
  • Sunshine Coast University Hospital
    ‪8 min walk‬
  • Moffat Beach
    ‪8 min drive‬
  • Mooloolaba Beach
    ‪20 min drive‬

Room options

View all photos for Room (Zip Room)

Room (Zip Room)

Room (Zip Room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Blackout curtains
Premium bedding
Bathrobes
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Family Suite (Deluxe)

Family Suite (Deluxe)

Family Suite (Deluxe)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Separate bedroom
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About the area

Sunshine Coast

A luxury stay in the heart of Sunshine Coast awaits you at Mercure Sunshine Coast Kawana Waters. Within just a 15-minute stroll, you'll find Sunshine Coast University Hospital and NightQuarter. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Additionally, you'll find a coffee shop/cafe, a snack bar/deli and laundry facilities. Full breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM. .Places within a 15-minute drive of this 4.5-property class Birtinya hotel include Moffat Beach and Kawana Beach.

What's nearby

  • Sunshine Coast University Hospital - 8 min walk - 0.7 km
  • Sunshine Coast Stadium - 4 min drive - 3.1 km
  • Moffat Beach - 8 min drive - 6.6 km
  • SEA LIFE Sunshine Coast Aquarium - 11 min drive - 10.8 km
  • Mooloolaba Beach - 20 min drive - 11.3 km

Getting around

  • Landsborough Station - 20 min drive
  • Maroochydore, QLD (MCY-Sunshine Coast) - 21 min drive

Restaurants

  • ‪Sunshine Coast University Hospital - ‬8 min walk
  • ‪Foodstore Kawana and Takeaway - ‬3 min drive
  • ‪Guzman Y Gomez - ‬8 min walk
  • ‪La Maison du Patissier- Eric and Francoise - ‬3 min drive
  • ‪Your Mates Brewing Co. - ‬4 min drive

About this property

Mercure Sunshine Coast Kawana Waters

Luxury hotel with 24-hour front desk and coffee shop/cafe
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. A terrace, barbecue grills, and tour/ticket assistance are also featured at the luxury Mercure Sunshine Coast Kawana Waters. Self parking is free.

This 4.5-star Sunshine Coast hotel is smoke free.

  • 1 building
  • 81 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 2015
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure Sunshine Coast Kawana Waters offers 81 air-conditioned accommodations with a safe and free newspapers. Beds feature premium bedding. LED televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Sunshine Coast hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), Czech, English, Finnish, German, Italian, Japanese, Norwegian, Slovak, Swedish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends; AUD 15 to 29 for adults and AUD 5 to 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 10.0 per stay.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 15 to 29 for adults and AUD 5 to 19 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash.
    For guests' safety, the property includes a smoke detector and a security system in all accommodation.

Property Registration Number 25621752654

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Best Western Plus Oceanside Kawana Hotel Birtinya
Best Western Plus Lake Kawana Hotel Birtinya
Best Western Plus Oceanside Kawana Birtinya
Best Western Plus Oceanside Kawana
Best Western Plus Lake Kawana Birtinya
Best Western Plus Lake Kawana
Best Western Plus Lake Kawana Hotel
Mercure Sunshine Coast Kawana Waters Hotel
Mercure Sunshine Coast Kawana Waters Birtinya
Mercure Sunshine Coast Kawana Waters Hotel Birtinya

Frequently asked questions

What is the cancellation policy at Mercure Sunshine Coast Kawana Waters?

Mercure Sunshine Coast Kawana Waters offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Sunshine Coast Kawana Waters?

As of 28 Mar 2025, prices found for a 1-night stay for 2 adults at Mercure Sunshine Coast Kawana Waters on 30 Mar 2025 start from AU$152.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Sunshine Coast Kawana Waters?

Yep, Mercure Sunshine Coast Kawana Waters has a free self car park.

Are there any beaches close to Mercure Sunshine Coast Kawana Waters?

The closest beach to Mercure Sunshine Coast Kawana Waters is Bulcock Beach (7 km).

What makes Mercure Sunshine Coast Kawana Waters a romantic place to stay?

Couples dining and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Mercure Sunshine Coast Kawana Waters.

Does Mercure Sunshine Coast Kawana Waters serve breakfast?

Sure does, full brekkie is offered on weekdays from 6:30 AM to 9:30 AM and on weekends between 7 AM and 10 AM.

Is there a free airport shuttle available at Mercure Sunshine Coast Kawana Waters?

No, Mercure Sunshine Coast Kawana Waters does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Sunshine Coast Kawana Waters?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Mercure Sunshine Coast Kawana Waters?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Mercure Sunshine Coast Kawana Waters?

No, only service animals are allowed.

Mercure Sunshine Coast Kawana Waters Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 590 out of 1093 reviews
Rating 8 - Good. 364 out of 1093 reviews
Rating 6 - Okay. 82 out of 1093 reviews
Rating 4 - Poor. 43 out of 1093 reviews
Rating 2 - Terrible. 14 out of 1093 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Rebecca, Woombye

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Unfortunately had a scary experience at 2am with another guest given keys to my room. Luckily I woke up to the sound of beeps on the door to stop someone walking into my room! Staff said they had double-booked my room & accidentally assigned another guest to my room!! So after that, I couldnt get back to sleep worrying someone else was going to walk in!! Not happy. Wouldnt stay again.
Stayed 1 night in Mar 2025

6/10 Okay

Debbie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was comfortable and clean, but very basic. There was no microwave, no plates or utensils, no extra blanket and the toilet seat was broken.
Stayed 1 night in Feb 2025

8/10 Good

Debbie

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Close to hospital
Stayed 3 nights in Feb 2025

8/10 Good

Kay

Stayed 1 night in Feb 2025

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice stay
Stayed 1 night in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
It was a convenient location
Stayed 1 night in Jan 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2025

8/10 Good

Jodie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, clean and comfortable accommodation. A good option for business travellers.
Stayed 1 night in Jan 2025

4/10 Poor

Gracious

Travelled with family
The room which we stayed 317 was absolutely disgustingly dirty. The shower, the sink was awful. When you least the property as 4.5 starts we were expecting some value out of it which turned out to be so upsetting. I was using Wotif for the first time but I have to give it a second thought. Thank you.
Stayed 2 nights in Dec 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last minute accommodation change so we were caught with the xmas/new year holiday loading. Room was lovely, place was clean, quiet and met all our needs. Thank you.
Stayed 1 night in Dec 2024

10/10 Excellent

Greta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were friendly and polite and nothing was too much trouble. I even got a coffee when everything else was closed
Stayed 5 nights in Dec 2024

8/10 Good

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly, room very clean, facilities were good (No Pool!), we had everything for a pleasant stay. Complementary wine and nibbles were well received. Thank you.
Stayed 1 night in Dec 2024

10/10 Excellent

Josh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Dec 2024

10/10 Excellent

Gerard

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Dec 2024

8/10 Good

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service
No pool or balcony for freash air.
Stayed 3 nights in Dec 2024

6/10 Okay

Mohammad

Bath room tiles needed a proper renovation. Furniture had stains. Showering water was leaking into the room making the carpet wet and the room damp smelly.
Stayed 1 night in Dec 2024

4/10 Poor

KELA

Travelled with partner
I was disappointed with the hotel room. stains on donner covers,stains on towel, mirror wasn't clean. I booked for a room with balcony and unfortunately, I didn't get a chance.
Stayed 5 nights in Dec 2024

8/10 Good

Carmel

Liked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Brian

Stayed 1 night in Dec 2024

8/10 Good

Barbara

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was quiet and comfortable. Definitely the right kind of accommodation around a private hospital. It was nice to get chips, chocolate and wine complimentary in it he room.
Stayed 1 night in Dec 2024

2/10 Terrible

Marg

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
This property would have scored better but as there was still a condom in the bathroom the experience was soured. On notifying front desk the offending condom was removed and a little disinfectant was sprayed in the area. We were not offered another room. A photo of the condom in situ was to be sent to the general manager. I have not any contact or offical apology from Mercure even after 3 days.
Stayed 1 night in Dec 2024

10/10 Excellent

Glen

Stayed 1 night in Nov 2024

8/10 Good

ANA

Liked: Cleanliness, staff & service, room comfort
Upon my arrival the receptionist was awesome, I had just driven 10 hours and was so exhausted, down and out, but chatting with the receptionist she was very friendly and professional and she was so funny my checking in was a breeze and she made sure everything was ready because I checked in after midnight, that was a bonus for me, there was a false alarm n at about 8:30pm on Monday night and my shower in the room just kept flooding the bathroom and water also started to flowed out into the entrance just outside the the bathroom door, the location was great other than the shower issue and the false alarm everything else was awesome definitely staying there again because the staff were awesome!!!! Thank you Mercure Kawana Waters!🌺🌺
Stayed 2 nights in Dec 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good. I didn't think the shower plug hole was actually at the lowest point. Seemed to get water collate at the back and seep onto floor. Other than that is was pretty good.
Stayed 2 nights in Dec 2024

10/10 Excellent

Susan, Mount Gravatt East

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice modern rooms with everything just perfect fit a comfortable stay. Restaurant downstairs very convenient and staff were friendly and helpful. Perfect if you need to stay in this area
Stayed 1 night in Nov 2024