Atlantis Sanya

5.0 star property
Luxury resort on the beach, with 2 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Atlantis Sanya

Premium bedding, free minibar, in-room safe, desk
3 bars/lounges, poolside bar
7 restaurants, Chinese cuisine
2 outdoor pools, pool loungers
Children's activities

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • Gym
    Gym
The price is AU$335
includes taxes & fees
28 Nov - 29 Nov

Explore the area

Map
North Haitang Bei Road, Haitang Bay Sanya, Sanya, 572013
  • China Duty Free Sanya Duty Free Shop
    4 min drive
  • Haitang Bay
    8 min drive
  • Wuzihzhou Island Beach
    12 min drive
  • Sanya (SYX-Phoenix Intl.)
    49 min drive

Room options

Ocean Theme Family Room (Bunk bed,Unlimited free entry to water park,Lost Chamber during the stay)

Highlights

Balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Single Bunk Bed

Family Ocean View Room (Bunk bed, Unlimited free entry to Water park, Lost Chamber during the stay)

Highlights

Balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

Ocean View Queen Room (unlimited free entry to the Water park & Lost chamber during the stay)

Highlights

Balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 60 sq m
  • Ocean view
  • Sleeps 2
  • 2 Queen Beds

Ocean View King Room(Unlimited free entry to the Water park & Lost Chamber during the stay)

Highlights

Balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 60 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Ocean View

Highlights

Balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 60 sq m
  • Ocean view
  • Sleeps 2
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Ocean View

Highlights

Balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 60 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Imperial Ocean View Queen Room

Highlights

Balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
  • Ocean view
  • Sleeps 2
  • 2 Queen Beds

Imperial Club Deluxe Ocean View King Bed Room

Highlights

Balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Ocean View Ambassador Queen Bed Suite (unlimited free entry to the water park & Lost chamber during

Highlights

Balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • Sleeps 2
  • 2 Queen Beds

Imperial Ocean View King Room

Highlights

Balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite (Neptune Underwater)

Highlights

Balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite (Imperial)

Highlights

Balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
  • Ocean view
  • Sleeps 9
  • 2 King Beds and 2 Queen Beds

Suite, 2 Bedrooms (Poseidon Underwater)

Highlights

Balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
  • Ocean view
  • Sleeps 6
  • 2 King Beds

Presidential Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Regal Suite (unlimited entry to water park & aquarium, Imperial club benefit)

Highlights

Balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Ocean Ambassador Suite (unlimited entry to water park & aquarium, Imperial club benefit)

Highlights

Balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe suite (unlimited entry to water park & aquarium, Imperial club benefit)

Highlights

Balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Royal Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
  • Ocean view
  • Sleeps 6
  • 2 King Beds

Imperial Club Deluxe Ocean View Queen Bed Room

Highlights

Balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
  • Ocean view
  • Sleeps 2
  • 2 Queen Beds

Super King Ocean Room(Maximum 4 adults, Unlimited free entry to Water park & Lost Chamber)

Highlights

Balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

Beluga Family Ocean View Suite(Unlimited free entry to Water park & Lost Chamber+Imperial Club)

Highlights

Balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 136 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Sanya

A luxury stay in Sanya awaits you at Atlantis Sanya. You'll be 4.9 km (3.1 mi) from Wuzihzhou Island Beach and 6.9 km (4.3 mi) from Haitang Bay. Highlights at this beachfront resort include 7 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Ahava Spa can include massages and facials. The restaurant, Tang, serves Chinese cuisine. With 3 lounge bars and a poolside bar to choose from, you can enjoy a drink at the resort. Spend the day at the beach and enjoy the on-site water park, gym and kids' club. 53820 square feet (5000 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .Sights within a 20-minute drive of this 5-property class Haitang District resort include Shenquangu Hot Spring Park and Qingshuiwan Golf Club.

What's nearby

  • China Duty Free Sanya Duty Free Shop - 4 min drive - 2.5 km
  • Haitang Bay - 8 min drive - 6.9 km
  • Wuzihzhou Island Beach - 12 min drive - 6.9 km
  • Shenquangu Hot Spring Park - 15 min drive - 10.5 km
  • Yalong Bay - 26 min drive - 23.5 km

Getting around

  • Sanya (SYX-Phoenix Intl.) - 49 min drive

Restaurants

  • ‪Fruitdrinks - ‬4 min drive
  • ‪海天一色餐厅和酒吧 - ‬5 min drive
  • ‪朱家酒店 - ‬6 min drive
  • ‪民生威斯汀度假酒店 - ‬4 min drive
  • ‪揽月海鲜餐厅 - ‬13 min walk

About this property

Atlantis Sanya

Luxury resort on the beach, with 2 outdoor swimming pools
As a guest of Atlantis Sanya, you'll find a full-service spa, a water park, and 2 outdoor swimming pools. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Event space at this resort measures 53820 square feet (5000 square metres) and includes conference space. A children's pool, a fitness centre, and spa services are also featured at the luxury Atlantis Sanya. Self parking is free.

This 5-star Sanya resort is smoke free.

  • 1314 guestrooms or units
  • 50 levels
  • 7 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 53820 sq ft of conference space
  • 5000 sq. m of conference space
  • Deli
  • Kid's club (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Atlantis Sanya offers 1314 air-conditioned accommodations with indoor private hot tubs and iPod docking stations. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. Cable televisions are provided. Guests can make use of the in-room fridges, coffee/tea makers and free minibar items. Bathrooms include a separate bath and shower, dressing gowns, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Guests can indulge in a pampering treatment at the resort's full-service spa, Ahava Spa. Services include facials and body treatments.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CNY 298 to 298 for adults and CNY 149 to 149 for children
  • 3 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bread Street Kitchen
  • Netsu
  • Ossiano
  • Saffron
  • Tang

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Water park
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 53,820 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways (80 centimetre high)
  • Handrails in stairways (80 centimetre high)
  • Lift (150 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible path to lift

More

  • 50 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • IPod dock
  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Atlantis Sanya

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 400 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 298 to 298 for adults and CNY 149 to 149 for children
  • Rollaway bed fee: CNY 400 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Alipay and WeChat Pay
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, mobile payments, Alipay and WeChat Pay. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Atlantis Sanya Resort
Atlantis Sanya Sanya
Atlantis Sanya Resort
Atlantis Sanya Resort Sanya

Frequently asked questions

Is parking available at Atlantis Sanya?

Yep, Atlantis Sanya has a free self car park.

How much does it cost to stay at Atlantis Sanya?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Atlantis Sanya on 28 Nov 2024 start from AU$335.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Atlantis Sanya?

The closest beach to Atlantis Sanya is Dadonghai Beach (27.5 km).

Is there a spa on site at Atlantis Sanya?

Yep, Ahava Spa is available for guests. You'll enjoy heaps of services like facials and body treatments.

Does Atlantis Sanya have a pool?

Atlantis Sanya has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Atlantis Sanya have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Atlantis Sanya?

Atlantis Sanya features 2 outdoor pools, a full-service spa and 7 restaurants. All guestrooms come with Hot tubs, premium bedding and 24-hour room service.

What makes Atlantis Sanya a romantic place to stay?

Couples dining and romance packages, as well as Hot tubs and premium bedding in the guestrooms, help set the scene for a romantic weekend at Atlantis Sanya.

Is Atlantis Sanya family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Atlantis Sanya is a hit with families.

Are there hot tubs in the rooms at Atlantis Sanya?

Yep, all rooms come with private hot tubs.

Does Atlantis Sanya serve breakfast?

Yep, buffet breakfast is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Atlantis Sanya?

No, Atlantis Sanya does not offer an airport shuttle service.

Is there a bar or restaurant at Atlantis Sanya?

Yep, they've got a poolside bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Atlantis Sanya?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Atlantis Sanya?

No, pets and service animals are not allowed.

Atlantis Sanya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 107 out of 185 reviews" "
Rating 8 - Good. 51 out of 185 reviews" "
Rating 6 - Okay. 17 out of 185 reviews" "
Rating 4 - Poor. 4 out of 185 reviews" "
Rating 2 - Terrible. 6 out of 185 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joel, Fort Collins

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent overall - treat yourself to a suite!!
Stayed 5 nights in Jul 2024

8/10 Good

Yiu Hay

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel Buffet breakfast very good. Club lounge too many customers, too crowded. Hotel restaurants very few choices. Restaurants in shopping arcade quality no good.
Stayed 4 nights in Jul 2024

10/10 Excellent

Yong Joo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks Arif!
The staff Majeed Arif was great enough to help us to change to a better room and provided detail and kind guidance to enjoy the hotel! Big five star to Arif!
Stayed 1 night in Apr 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Lei Qing

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
No quality for the price. Do not book this hotel unless you want to enjoy the waterpark 24/7. Everything else is bad for value, budget breakfast, bad toiletries, poor bedding, broken lights etc.

10/10 Excellent

Bingzhen

Stayed 5 nights in Dec 2023

10/10 Excellent

Wenyu

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are nice and they clean up our room pretty well. Drinks from the refrigerator are good, free, and they refill it everyday for you. They gave you free taste breakfast! Love the hotel and definitely will come back for the next time!
Stayed 3 nights in Dec 2023

10/10 Excellent

Ghassan

Travelled with partner
Has the best entertainment and service
Stayed 5 nights in Sep 2023

10/10 Excellent

Hung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

King Yip

Stayed 2 nights in Jul 2023

4/10 Poor

Casey

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel has rooms on two sides. One side (rooms are in 100s) faces the Atlantis water park. Avoid having a room on this side as music/bass will be loud until 10:30 at night. Make sure to stay on the other side (rooms are in 200s) to have a peaceful night. We stayed four nights, two night on each side as we requested a room change.
Stayed 4 nights in Mar 2023

8/10 Good

HAIJIAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cold
the temperature of swimming pool is too cold to be going swimming. It is not so good, I suggest to the hotel need to improve it.
Stayed 2 nights in Jan 2023

10/10 Excellent

ADINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an excellent property and staff! Exquisite breakfast and amenities
Stayed 1 night in Dec 2022

10/10 Excellent

Henry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 6 nights in Jan 2022

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great resorted!
This place is definitely a cool experience! The hotel itself is beautiful and incredibly clean. The rooms are very nicely designed and have fantastic views. The entire facility is well laid out and full of fun stuff. The aquarium and water park offer lots of fun and the pool areas are very nice as well.
Stayed 2 nights in Dec 2021

4/10 Poor

Stephen

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 4 nights in Jul 2021

8/10 Good

erick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2021

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Atlantis is a great stay for families. While the water park is starting to show some wear and tear, the hotel is still in excellent condition. The breakfast buffet and Imperial Club are really nice. The other food options are either basic or very pricey.
Stayed 3 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place for a family retreat. Will recommend to everyone.
Stayed 5 nights in Mar 2021

10/10 Excellent

Nan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for family fun
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience at Atlantis Sanya. The staff are friendly and helpful. Breakfast is great.
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very personalised service and provided fruit basket as afternoon tea. Truly appreciate the thoughtful service.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful but the area around the resort not so much. During the day the room was quite warm but cooled at night. At peak times there were long lines for the included breakfast buffet. The staff was friendly and helpful. The water park was excellent.
Stayed 3 nights in Dec 2019