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Sheraton Sanya Resort

5.0 star property
Luxury resort on the beach, with 5 outdoor swimming pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Sheraton Sanya Resort

Exterior
Exterior
Presidential Suite, 2 Bedrooms
Meeting facility
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Spa
    Spa
  • Parking included
    Parking included

Explore the area

Map
Yalong Bay National Resort Dis, Sanya, Hainan, 572000
  • Yalong Bay
    4 min drive
  • Yalong Bay Tropical Paradise Forest Park
    7 min drive
  • Sun Bay
    25 min drive
  • Sanya (SYX-Phoenix Intl.)
    41 min drive

Room options

View all photos for Suite, Balcony, Garden View

Suite, Balcony, Garden View | Living room

Suite, Balcony, Garden View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 156 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Single Bed

View all photos for Suite, Garden View

Premium bedding, minibar, in-room safe, desk

Suite, Garden View

Highlights

Porch/lanai
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 98 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Single Bed

View all photos for Room, 1 King Bed, View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, View

Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds, View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
  • 57 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Grand Room, 2 Double Beds, Non Smoking, View

Premium bedding, minibar, in-room safe, desk

Grand Room, 2 Double Beds, Non Smoking, View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
  • 57 sq m
  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Balcony, Sea View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Balcony, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
  • 57 sq m
  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Garden View

48-inch LCD TV with premium TV channels, TV, DVD player

Classic Room, 1 King Bed, Garden View

Highlights

Porch/lanai
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
  • 49 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Garden View

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Garden View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking, Garden View

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Double Beds, Non Smoking, Garden View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
  • 49 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony | Living room

Suite, 1 King Bed, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
  • 57 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Balcony, Sea View

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed, Balcony, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
  • 156 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms | Living room

Presidential Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 515 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Room, 1 King Bed, Non Smoking, View

Premium bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed, Non Smoking, View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
  • 57 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Sea View

Suite, 1 King Bed, Balcony, Sea View | Living room

Suite, 1 King Bed, Balcony, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
  • 118 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Garden View

Classic Room, 2 Double Beds, Garden View

Classic Room, 2 Double Beds, Garden View

Highlights

Porch/lanai
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
  • 49 sq m
  • Golf view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Sea View

48-inch LCD TV with premium TV channels, TV, DVD player

Deluxe Room, 1 King Bed, Balcony, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
  • 57 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed

Grand Room, 1 King Bed

Grand Room, 1 King Bed

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Villa, 3 Bedrooms

Presidential Villa, 3 Bedrooms | Property amenity

Presidential Villa, 3 Bedrooms

Highlights

Garden
Outdoor play area
Patio
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
  • 448 sq m
  • Ocean view
  • Sleeps 6
  • 3 Double Beds

View all photos for Deluxe Villa, 1 King Bed, Sea View

Deluxe Villa, 1 King Bed, Sea View

Deluxe Villa, 1 King Bed, Sea View

Highlights

Garden
Outdoor play area
Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
  • 130 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property
Hilton Sanya Yalong Bay Resort & Spa
Pool
Hot tub
Kids pool
Waterslide
4.2 out of 5, Very good, (152)
The price is AU$165
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Hilton Sanya Yalong Bay Resort & Spa

About the area

Sanya

At Sheraton Sanya Resort, you'll be connected to the convention centre and 5.6 km (3.5 mi) from Yalong Bay Tropical Paradise Forest Park. Highlights at this luxury resort include 5 restaurants, 5 outdoor swimming pools and a free water park. .The restaurant, Lotus Cafe, serves international cuisine and is open for breakfast, lunch and dinner. At the resort's own lounge bar or poolside bar, you can enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site nightclub and free kids' club. 1292 square feet (120 square metres) of event facilities include a meeting room and a conference centre, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a 24-hour gym and an outdoor tennis court. Full breakfast is available daily between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of a beach shuttle. .Places within a 30-minute drive of this 5-property class Jiyang District resort include Sanya Bay and Sun Bay.
View more Resorts in SanyaOpens in a new window

What's nearby

  • Yalong Bay - 4 min drive
  • Yalong Bay Tropical Paradise Forest Park - 7 min drive
  • Haitang Bay - 25 min drive
  • Dadong Sea - 32 min drive
  • Dadonghai Beach - 34 min drive

Getting around

  • Sanya (SYX-Phoenix Intl.) - 41 min drive

Restaurants

  • ‪The Ritz-Carlton Sanya Yalong Bay - ‬1 min drive
  • ‪林姐香味海鲜 - ‬7 min drive
  • ‪Fresh8 - ‬1 min drive
  • ‪采蝶轩 - ‬19 min walk
  • ‪三亚亚龙湾瑞吉度假酒店 - ‬11 min walk

About this property

Sheraton Sanya Resort

Luxury resort on the beach, with 5 outdoor swimming pools
For a convenient ride to the sand and surf, hop on the resort's beach shuttle (surcharge). Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Bring your whole family to Sheraton Sanya Resort for summer fun including 5 outdoor swimming pools, a complimentary water park and a complimentary children's club.

There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury resort also offers a children's pool, outdoor tennis courts and a 24-hour health club. Limited free parking is available on a first-come, first-served basis.

This 5-star Sanya resort is smoke free.

  • 1 building
  • 511 guestrooms or units
  • 8 levels
  • 5 dining venues
  • 1292 sq ft of conference space
  • 120 sq. m of conference space
  • Nightclub
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Sheraton Sanya Resort offers 511 accommodations, which are accessible via exterior corridors and feature DVD players and minibars. This accommodation offers separate sitting areas. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include massages.

Languages

Chinese (Mandarin), English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Beach shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: CNY 210 for adults and CNY 105 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Baiyun Chinese Restaurant
  • Lotus Cafe
  • Sea and Sand
  • Spice Garden

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Baby bath
  • Baby toys
  • Beach toys
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • Free cot
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (1,292 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the bay
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height door lock
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's slippers
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Sanya Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 510.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CNY 210 for adults and from CNY 105 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 510.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property uses solar energy. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 9 AM to 10 PM
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Sanya Sheraton
Sanya Sheraton Resort
Sheraton Resort Sanya
Sheraton Sanya
Sheraton Sanya Resort
Sheraton Sanya Hotel Sanya
Sheraton Sanya Resort Hainan
Sheraton Sanya Resort Sanya
Sheraton Sanya Resort Resort
Sheraton Sanya Resort Resort Sanya

Frequently asked questions

What is the cancellation policy at Sheraton Sanya Resort?

Sheraton Sanya Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Sanya Resort?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Sheraton Sanya Resort on 19 Nov 2024 start from AU$127.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Sanya Resort?

Yep, Sheraton Sanya Resort has a free self car park. Onsite parking is limited.

Are there any beaches close to Sheraton Sanya Resort?

The closest beach to Sheraton Sanya Resort is Dadonghai Beach (11 km).

Is there a spa on site at Sheraton Sanya Resort?

There's no onsite spa, but this property does offer services like massages.

Does Sheraton Sanya Resort have a pool?

Sheraton Sanya Resort has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 9 AM to 10 PM.

Does Sheraton Sanya Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Sheraton Sanya Resort?

Sheraton Sanya Resort features 5 outdoor pools, a nightclub and a 24-hour health club. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Sheraton Sanya Resort a romantic place to stay?

Beachfront dining and romance packages, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Sheraton Sanya Resort.

Is Sheraton Sanya Resort family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as baby baths and children's slippers in the guestrooms, it's no surprise that Sheraton Sanya Resort is a hit with families.

Are there hot tubs in the rooms at Sheraton Sanya Resort?

No, but there are deep-soaking baths in the guestrooms.

Does Sheraton Sanya Resort serve breakfast?

You bet, full brekkie is on offer daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Sheraton Sanya Resort?

No, Sheraton Sanya Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Sanya Resort?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Sanya Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sheraton Sanya Resort?

No, pets and service animals are not allowed.

Is there a golf course on site at Sheraton Sanya Resort?

There is a golf course next to Sheraton Sanya Resort.

Sheraton Sanya Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 50 out of 94 reviews" "
Rating 8 - Good. 30 out of 94 reviews" "
Rating 6 - Okay. 8 out of 94 reviews" "
Rating 4 - Poor. 4 out of 94 reviews" "
Rating 2 - Terrible. 2 out of 94 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jingwei

Liked: Cleanliness
Stayed 4 nights in Mar 2024

2/10 Terrible

Jin

服务太差了
Stayed 2 nights in Feb 2024

10/10 Excellent

Wei

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店入住体验非常不错，后院的海滩景色真是叹为观止，难得的美景，自助早餐也好吃，就是假期时间太多，不然还可以多住几晚
Stayed 3 nights in Feb 2024

8/10 Good

Wenyuan

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Feng

Stayed 2 nights in Jul 2023

4/10 Poor

JUNJIE

Travelled with family, Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
They don't have checkout line. Check in and out are in the same line. I'm sweeting so bad, it took me 45 minutes to checkout .
Stayed 3 nights in Jun 2023

10/10 Excellent

Qi

Stayed 1 night in Mar 2023

6/10 Okay

Henry

Stayed 4 nights in Feb 2023

6/10 Okay

ANIL KUMAR

Stayed 3 nights in Jan 2023

10/10 Excellent

HAIJIAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing trip with pretty well stay
Stayed 1 night in Dec 2022

10/10 Excellent

SUI MO

Stayed 4 nights in Dec 2022

8/10 Good

Philip

Stayed 3 nights in Dec 2022

4/10 Poor

Nicole

Stayed 4 nights in Jul 2022

10/10 Excellent

Simon

Stayed 8 nights in Jun 2022

10/10 Excellent

Anbrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stuff, nice services and beautiful view, administration and management well done.
Stayed 5 nights in Feb 2022

10/10 Excellent

Jason Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, quite good
Service was excellent. Room was a bit dated. Air conditioning was minimal, but still comfortable. It was not too busy when I was there, so I could find a seat either on the beach or at one of the pools.
Stayed 5 nights in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful beach vacation
It was very comfortable, very attentive and nice staff, great management, the grounds beautiful and well cared for, same goes for the beachfront… good dining options, would definitely stay there again and recommend the hotel to friends
Stayed 10 nights in Jan 2022

10/10 Excellent

Shuangbao

Stayed 3 nights in Jan 2022

6/10 Okay

Katrien

Stayed 7 nights in Dec 2021

6/10 Okay

Rodrigo

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Staff & service
The hotel staff and beach are amazing.
Stayed 7 nights in Jul 2021

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
I think it was a terrific place to be at. The management was very nice and friendly and we were able to check in early. The breakfast was good and the amenities around were great. Dinner, while expensive was tremendous and the ambience they created was exceptional. My only complaint would be that there weren’t enough workers so it took a little longer to get our drinks delivered at the pool (maybe they were really busy) But everything else was lovely. Our housekeeper cleaned every day and gave us a ton of water (which we drank).
Stayed 5 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean and spacious. Family friendly .
Stayed 7 nights in Jul 2021

8/10 Good

Elyo

Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sanya retreat
Loved the variety of outdoor pool options. Spent most of our time in the lagoon pool. It was shady and had lots of day beds with umbrellas nearby. My only complaint was noisy neighbors at night.
Stayed 6 nights in May 2021