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IIlha de Toque Toque Eco Hotel

4.0 star property
Adults-only beachfront hotel with outdoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for IIlha de Toque Toque Eco Hotel

Property grounds
Exclusive
Point of interest
Terrace/patio
Point of interest

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
  • Bar
  • Room service
  • Pool
  • Spa
  • 24/7 front desk
The price is AU$317
includes taxes & fees
7 Jan - 8 Jan 2025

Explore the area

Map
Rodovia Dr. Manoel Hypolito Rego, 1285, Toque Toque Grande, São Sebastião, SP, 11614-750
  • Toque Toque Grande Beach
    1 min walk
  • Calhetas Beach
    1 min walk
  • Toque Toque Grande Waterfall
    10 min walk

Room options

View all photos for Exclusive

Exclusive

Exclusive

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
HDTV
Renovated in 2023
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for VIP

VIP | Balcony view

VIP

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
HDTV
Renovated in 2023
Ceiling fan
  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master

Master

Master

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Private pool
Air conditioning
HDTV
  • 70 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Prive

Prive

Prive

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
HDTV
Renovated in 2023
  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Hotel Reserva Camburi

Pool
Breakfast included
Pet-friendly
Kids pool
4.6 out of 5, Wonderful, (84)
The price is AU$397
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Hotel Reserva Camburi

About the area

São Sebastião

At IIlha de Toque Toque Eco Hotel you'll be within a short 5-minute stroll of Toque Toque Grande Beach and Calhetas Beach. Highlights at this beachfront hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering at L'Occitane au Brésil can include massages, detox wraps and facials along with aromatherapy and hydrotherapy. The restaurant, Ilha de Toque Toque, serves Brazilian cuisine and is open for breakfast and dinner. The hotel's own lounge bar and beach bar are nice places to enjoy a drink. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site Hot tub and sauna. Other amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 4-property class Toque Toque Grande hotel include Toque Toque Grande Waterfall and Toque Toque Pequeno Beach.

What's nearby

  • Toque Toque Grande Beach - 1 min walk
  • Toque Toque Pequeno Beach - 9 min drive
  • Maresias Beach - 20 min drive
  • Guaeca Beach - 20 min drive
  • Pauba Beach - 20 min drive

Restaurants

  • ‪Padaria Elite II - ‬11 min drive
  • ‪Rochinha Sorvetes - ‬13 min drive
  • ‪Quiosque Canto do Rio - ‬10 min drive
  • ‪Pimenta de Cheiro - ‬7 min drive
  • ‪Restaurante Canto do Paúba - ‬11 min drive

About this property

IIlha de Toque Toque Eco Hotel

Adults-only beachfront hotel with outdoor pool
Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at IIlha de Toque Toque Eco Hotel such as an outdoor pool and a hot tub.

A free manager's reception is offered daily. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a steam room, a garden and a terrace. Free self parking is available. A complete renovation of IIlha de Toque Toque Eco Hotel was completed in April 2023.

Smoking is allowed in designated areas at this 4-star São Sebastião hotel.

  • 1 floor
  • 14 guestrooms or units
  • 6 buildings
  • Built in 2006
  • Manager's reception (free)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Bellhop
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue
IIlha de Toque Toque Eco Hotel offers 14 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. Rooms open to furnished balconies. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature premium bedding. 41-inch LED televisions come with premium digital channels and pay-per-view films.

Bathrooms include a shower, dressing gowns, designer toiletries and complimentary toiletries. This São Sebastião hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and a ceiling fan. In-room massages, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

L'Occitane au Brésil has 2 treatment rooms, including rooms for couples. Services include facials, detox wraps, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Ilha de Toque Toque

Things to do

  • Full-service spa
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In a state park
  • In the mountains
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • No lift
  • Smooth flooring in room

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 41-inch LED TV with premium digital channels
  • Pay films

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Composting
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: BRL 900 per room (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 654109353112
This property accepts major credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is 654109353112. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. This property uses solar energy. For guests' safety, the property includes a fire extinguisher and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ilha de Toque Toque Boutique
Ilha de Toque Toque Boutique Hotel
Ilha de Toque Toque Boutique Hotel Sao Sebastiao
Ilha de Toque Toque Boutique Sao Sebastiao
Ilha Toque Toque Boutique Hotel
Ilha Toque Toque Boutique
Iilha De Toque Toque Eco
IIlha de Toque Toque Eco Hotel Hotel
Ilha de Toque Toque Boutique Hotel Spa
Ilha de Toque Toque Eco Boutique Hotel Spa
IIlha de Toque Toque Eco Hotel São Sebastião
IIlha de Toque Toque Eco Hotel Hotel São Sebastião

Frequently asked questions

What is the cancellation policy at IIlha de Toque Toque Eco Hotel?

IIlha de Toque Toque Eco Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at IIlha de Toque Toque Eco Hotel?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at IIlha de Toque Toque Eco Hotel on 7 Jan 2025 start from AU$316.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at IIlha de Toque Toque Eco Hotel?

Yep, IIlha de Toque Toque Eco Hotel has a free self car park.

Are there any beaches close to IIlha de Toque Toque Eco Hotel?

Yep, IIlha de Toque Toque Eco Hotel is a short 1-minute walk from Toque Toque Grande Beach. Fun beach activities include surfing, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at IIlha de Toque Toque Eco Hotel?

Yep, L'Occitane au Brésil is available for guests. It has a hot tub and a steam room. You'll enjoy heaps of services like detox wraps, facials and body treatments.

Does IIlha de Toque Toque Eco Hotel have a pool?

IIlha de Toque Toque Eco Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at IIlha de Toque Toque Eco Hotel?

IIlha de Toque Toque Eco Hotel features a full-service spa, an outdoor pool and free pool cabanas. All guestrooms come with pillowtop beds and premium bedding.

What makes IIlha de Toque Toque Eco Hotel a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at IIlha de Toque Toque Eco Hotel.

Is IIlha de Toque Toque Eco Hotel family-friendly?

No, IIlha de Toque Toque Eco Hotel is an adults-only property.

Is there a free airport shuttle available at IIlha de Toque Toque Eco Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at IIlha de Toque Toque Eco Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Brazilian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at IIlha de Toque Toque Eco Hotel?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at IIlha de Toque Toque Eco Hotel?

No, pets are not allowed.

IIlha de Toque Toque Eco Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 116 out of 223 reviews" "
Rating 8 - Good. 76 out of 223 reviews" "
Rating 6 - Okay. 21 out of 223 reviews" "
Rating 4 - Poor. 6 out of 223 reviews" "
Rating 2 - Terrible. 4 out of 223 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andoni

Stayed 1 night in Aug 2024

8/10 Good

Edeli

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The highlights of my experience at the resort were the friendly and kind staff/team service, delicious food, the amazing massage therapy session and off course being close to nature. Thank you everyone for your love and attention during my stay. We will meet again soon!
Stayed 1 night in Dec 2023

6/10 Okay

Gaudemia Louise, Highlands Ranch

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
This property is a good, hilltop romantic get away. The rooms are nice. We had one with the ocean view and it was relaxing. The issues with the room was it smelled weird like slightly of pee. The shower took a long time to get hot. It’s not very eco friendly to let the water run. One of the jets in our tub didn’t work and the drain leaked so it didn’t hold the water long. There cold water handle on the water filter jar was broken. The bed was comfy and the the mosquito netting was nice. If you have mobility problems this not the place for you. It’s on a hill and quite a climb up and down from the rooms up to the restaurant. Make sure you don’t have a schedule because it will take a very long time to get food. We had a group and it was always a 45 mins on food orders. The food however is good. The girls at the restaurant are young and need more training. We were constantly asking them to come back and take our orders. I caught one making fun of me one night for being happy with my dessert. Unfortunately for her I understand a bit more spoken Portuguese than she thought I did. Bring your Google translate app. Almost no one speaks English. The one person who did was lazy. Rather than address our English speaking table in English she would just talk to our one Portuguese speaker and make her translate for us. There is no transportation to any beach so you have to walk a way on the busy highway. The big beach had bugs & beach service. The little beach is best. Massage was good.
Stayed 2 nights in May 2022

8/10 Good

kleber

Travelled with partner
Liked: Amenities, property conditions & facilities
Very nice view
Stayed 3 nights in May 2022

4/10 Poor

Verified traveller

Disliked: Staff & service
O ponto forte é a localização, com uma vista bonita. A pousada é OK, muito longe de um serviço superior como difunde ser. O quarto tem cheiro forte de mofo. O serviço é regular e bastante heterogêneo. A recepção é sofrível, mas as equipes do restaurante e da limpeza são muito educadas e muito esforçadas. Falta uma supervisão junto deles pra dar ritmo e resolver questões de exigência maior. Serviço de praia não oferece toalhas no local (você tem que pegar na recepção do hotel), e o horário é bem reduzido - só até 17h, e não tem como deixar o carro no estacionamento após esse horário). A reserva silver do hoteis.com oferece uma garrafa de espumante como cortesia. Solicitei na recepção, mas fui informado que o hotel desconhece essa política. Não voltaria e não recomendo do ponto de vista custo/benefício.
Stayed 3 nights in Nov 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this property. My girlfriend and I had a great time. The beach was amazing! We loved the food and everyone was super friendly. The pool and spa were amazing. We got a great massage and met interesting people. 100% we would go again!!
Stayed 2 nights in Mar 2020

8/10 Good

Alline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view
The Hotel was great, but since we didn’t have a car to walk to the beach wasn’t safe and there wasn’t a hotel driver to take us to local beaches, but overall was good, place very comfortable and very clean, sadly we was in a room right next a construction area so we couldn’t rest on the day we got sick. We were on a 4 days honey moon and got a virus and both of us got very sick for an entire day and had to be stuck in bed. But the room service and one of the works did an outstanding job checking on us his name was Cristiano did a very nice job checking on us thank you for the hospitality. Too bad we couldn’t reach to the beach. We will try to be back soon, Though thank you
Stayed 3 nights in Jun 2019

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

10/10 Excellent

Julie, Washington DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect addition to your Brazilian vacation!!!
Wonderful place!! We stayed here mostly by accident as we waited too long to book on Ilhabela and planned instead to stay in the nearby town and go to the island for a day trip. We arrived here a little too late in the day and realized it was in Toque Toque, a bit too far to trace to Ilhabela at that time. That said, it didn't matter at all. We were immediately convinced to forget our plans and take as range of all this hotel had to offer - incredible room with big porch and hammock, very close to beautiful beach with a great dose of Brazilian culture without being overcrowded, etc. The hotel staff was amazing, spoke English, and helped us with everything we needed. One guy even helped us get out Manuel car up the incredibly steep driveway because I was too terrified to do so. Cable TV has a lot of English channels. The wi-fi in our room didn't work but I assumed it was because we were in the farthest away room from the main lodge, but we weren't here to get online (and it worked in main lodge). Also.. Amazing breakfast!!!

8/10 Good

Louise , London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely peaceful Pousada, amazing view from balcony
Spent a relaxing four nights here before a family wedding on a neighbouring beach. Very peaceful and ideal for couples looking for a romantic get away! The only downside is that you have to get in your car to go anywhere although we did walk to the two nearest beaches. The entrance to the hotel is on a tricky bend but staff are helpful in getting out onto the road. Really loved our room, definitely worth getting one with a view and hot tub on balcony. Very private and not overlooked. Fabulous views.

8/10 Good

Morgan

Liked: Cleanliness, property conditions & facilities, room comfort
Looks like Hawaii
Beautiful hotel overlooking the ocean. Need to drive to beach, other restaurants, and town. Perfect for one or two nights away from everything. Hotel restaurant food is good, but service was slow. I would return.

6/10 Okay

Thomas, Weston Florida

Liked: Cleanliness
Best for a couples vacation
This trip was for work. This hotel is best for a couples weekend

8/10 Good

Adrielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Andrew, São Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning views, great place to relax!
Simply amazing views and a great hotel. Stayed in the Presidential suite which is huge and has a great balcony with stunning views. Easy access to several nearby beaches with free chairs and umbrellas available at the closest one. Employees are all very friendly.

10/10 Excellent

paulius, flanders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
This is great hotel in the Toque Toque Grande beach. Great get away with beautiful views. My GPS sent us to wrong address- it is not in Sao Sebastiao, but in Toque Toque Grande, which is about 15 km south from Sao Sebastiao on the BR-101 route. The hotel has a sign on the BR-101 route.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

Curuco, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Read Carefully!!!!!
The Negative: Bed Bugs!!!!! Horrible Room Smell!!!!!! And old food for breakfast. The room had a very strong odor of dirty clothes, the pillows couldn't even be used due to the strong odor that came from them. The bed was covered with bed bugs and the cover had stains of dirt. We informed the hotel night watch person and he pretended that nothing was going on and that everything would be fixed in the morning. We waited for the morning person to come by and we expressed our concerns, they still did not removed the pillows nor the cover, they only changed the thin blankets. My wife and I had to leave the hotel after the second day unfortunatley due to the lack of cleaning-less. The Positive: The hotel is located in a nice area close to a private beach. The gardens and exterior of the hotel are well maintained.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise 3 hours from São Paulo
We have stayed in quite a few pousada in Brazil and this now is top of our list of favorites so far. If you get a room with ocean view, you will not regret it. Also considering how uncomfortable beds usually are in Brazil to gringo tastes, these beds are wonderful pillowtops that we were sleeping soundly for for 10,11,12 hours every night. Highly attentive staff, and while not many spoke English, menus and instructions abound everywhere in English.

10/10 Excellent

Leo, Washington State, EUA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous Lover's Get-Away
This Hotel has a beautiful, romantic setting with quiet, private rooms. The staff was friendly and very helpful. Our stay was lovely and we had a fabulous time. Rarely have I stayed at a hotel where I felt so welcome. We didn't want to leave, and have decided to return every year for a quiet getaway. Morning breakfast was fantastic, and I can't recommended it highly enough!

2/10 Terrible

W.S.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Completely wasted money
They cannot speak English. Poor services.

10/10 Excellent

Friedrich

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir hatten einen schönen Aufenthalt! Frühstück leider erst ab 8 Uhr!
Stayed 1 night in Sep 2024

10/10 Excellent

Enderson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Marcelo

Disliked: Property conditions & facilities, room comfort
Imagine a nightmare! Here I got 2 in sequence!!!
No hot water available during all stay — impossible get a shower during winter time and zero chance to enjoy jacuzzi in the balcony; even worse when lay at night reception desk informed they were aware about such issue but nothing was informed during check in! And in following day no repair up to check out. To get worse… run flat tire from My Mercedes damaged by maintainance wastage parts resulting in losing almost 2 hours in middle of road to get new tire and assemble it in car’s wheel getting super late to Ilhabela (left hotel 12pm and arrived in Ilhabela 7:30pm! Only 34km but a sequence of issue without hot water, no shower and losing R$1,200 to get new tire damaged by garbage not properly storaged in hotels parking lot
Stayed 1 night in Jul 2024

10/10 Excellent

Talita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Excelente
Hotel com uma infra estrutura excelente, café da manhã incrível com apresentação dos pratos diferenciada, funcionários muito educados e cordiais. Recomendo a experiência.
Stayed 2 nights in Jul 2024