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Lotte Hotel Seattle

5.0 star property
Luxury Seattle hotel in Downtown Seattle with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lotte Hotel Seattle

Hypo-allergenic bedding, minibar, in-room safe, desk
Exterior
Breakfast and dinner served, sea views
55-inch flat-screen TV with digital channels, TV
Building design

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
The price is AU$484
includes taxes & fees
4 Jan - 5 Jan 2025

Explore the area

Map
809 5th Avenue, Seattle, WA, 98104
  • Seattle Central Business District
    1 min walk
  • Pioneer Square
    6 min walk
  • Harborview Medical Center
    9 min walk
  • Seattle, WA (BFI-Boeing Field)
    7 min drive

Room options

View all photos for Superior Room, 1 King Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Bathrobes
Designer toiletries
Hairdryer
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Bay View

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, Bay View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Bathrobes
Designer toiletries
Hairdryer
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Accessible

Hypo-allergenic bedding, minibar, in-room safe, desk

Premier Suite, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Bathrobes
Designer toiletries
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, View

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Bathrobes
Designer toiletries
Hairdryer
  • 26 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Bathrobes
Designer toiletries
  • 195 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 2 Queen Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Premier Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Bathrobes
Designer toiletries
Hairdryer
  • 89 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Suite, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Premier Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Bathrobes
Designer toiletries
  • 83 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Premier Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
Designer toiletries
Hairdryer
  • 47 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Bathrobes
Designer toiletries
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Bathrobes
Designer toiletries
  • 62 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Bathrobes
Designer toiletries
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Bathrobes
Designer toiletries
Hairdryer
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Bathrobes
Designer toiletries
Hairdryer
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Bathrobes
Designer toiletries
  • 38 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Rainfall showerhead
Designer toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Bathrobes
Designer toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Bathrobes
Designer toiletries
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Fairmont Olympic Hotel

Pool
Hot tub
Spa
Pet-friendly
4.6 out of 5, Wonderful, (1007)
The price is AU$474
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Fairmont Olympic Hotel

About the area

Seattle

A luxury stay in the heart of Seattle awaits you at Lotte Hotel Seattle. You'll find Sky View Observatory a few steps away and Washington State Convention Center within a 15-minute stroll. Highlights at this hotel include a full-service spa, a restaurant and a bar/lounge. .A day of pampering at Le SPA de l’hôtel LOTTE can include massages and facials along with access to the sauna and steam room. The fine-dining restaurant, Charlotte Restaurant, is open for breakfast and dinner. Business amenities include 10 meeting rooms and a business centre. Added amenities include free Wi-Fi in public areas and a gym. Local cuisine breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Places within a 15-minute walk of this 5-property class Downtown Seattle hotel include Pike Place Market and Lumen Field.

What's nearby

  • Washington State Convention Center - 10 min walk
  • Pike Place Market - 13 min walk
  • Lumen Field - 14 min walk
  • T-Mobile Park - 3 min drive
  • Seattle Waterfront - 5 min drive

Getting around

  • Pioneer Square Station - 6 min walk
  • King Street Station - 11 min walk
  • Seattle-Tacoma International Airport (SEA) - 18 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Chocolati Café - ‬3 min walk
  • ‪Retro Coffee - ‬1 min walk
  • ‪Homegrown - ‬4 min walk
  • ‪Polar Bar - ‬3 min walk

About this property

Lotte Hotel Seattle

Luxury Seattle hotel in Downtown Seattle with a full-service spa
Lotte Hotel Seattle offers its guests a full-service spa and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 10 meeting rooms. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Lotte Hotel Seattle. Parking is available for a fee.

This 5-star Seattle hotel is smoke free.

  • 189 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Lotte Hotel Seattle offers 189 accommodations with minibars and espresso makers. A pillow menu is available. 55-inch flat-screen televisions come with digital channels. Bathrooms include dressing gowns, designer toiletries, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Le SPA de l’hôtel LOTTE has 4 treatment rooms, including rooms for couples. Services include massages and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Indonesian, Korean, Malay, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 72 per day; includes in/out privileges)

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: USD 13 to 28 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Charlotte Restaurant

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 28.93 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Newspaper

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 13 to 28 per person
  • Valet parking fee: USD 72 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lotte Hotel Seattle Hotel
Lotte Hotel Seattle Seattle
Lotte Hotel Seattle Hotel Seattle

Frequently asked questions

What is the cancellation policy at Lotte Hotel Seattle?

Lotte Hotel Seattle offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Lotte Hotel Seattle?

As of 18 Dec 2024, prices found for a 1-night stay for 2 adults at Lotte Hotel Seattle on 4 Jan 2025 start from AU$438.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Lotte Hotel Seattle?

Yep, Lotte Hotel Seattle has covered valet parking with in/out privileges for USD 72 per day.

Are there any beaches close to Lotte Hotel Seattle?

The closest beach to Lotte Hotel Seattle is Alki Beach (5.9 km).

Is there a spa on site at Lotte Hotel Seattle?

Yep, Le SPA de l’hôtel LOTTE is available for guests. It has a steam room and a sauna. You'll enjoy services like facials.

Does Lotte Hotel Seattle serve breakfast?

Sure does, local cuisine breakfast is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Lotte Hotel Seattle?

No, Lotte Hotel Seattle does not offer an airport shuttle service.

Is there a bar or restaurant at Lotte Hotel Seattle?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Lotte Hotel Seattle?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Lotte Hotel Seattle?

Dogs are welcome at Lotte Hotel Seattle, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 18 kg per pet.

Lotte Hotel Seattle Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 618 out of 779 reviews" "
Rating 8 - Good. 86 out of 779 reviews" "
Rating 6 - Okay. 47 out of 779 reviews" "
Rating 4 - Poor. 19 out of 779 reviews" "
Rating 2 - Terrible. 9 out of 779 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel although there were 4 of us (as noted on the rsvn) and there were only enough amenities for 2 people in the room. I needed to call the front desk several times to get more towels, coffee cups etc. The room also needs a wall or full darkening blind in the bathroom. Otherwise was a gorgeous property with a great restaurant- good food and amazing views.
Stayed 2 nights in Jun 2024

10/10 Excellent

Olivia

Stayed 1 night in Sep 2024

10/10 Excellent

Anurita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with excellent views. Suites were gorgeous. Extra careful cleaning needed on shower walls (go higher up walls when cleaning). Walk to hubs is hilly and list of stairs.
Stayed 1 night in Aug 2024

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, very clean, beautiful views
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classy and unique hotel in the downtown core. Perfect to relax, unwind, enjoy a nice meal out, and luxuriate in.
Stayed 1 night in Sep 2024

6/10 Okay

ann marie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Tries to hard to be cool. The actual functionality of room is horrible…no mirror over sinks. No amenities in room coffee maker no coffee or mugs. No snacks, mini bar, no magnifying mirror. And all the mirrors are just overdone especially the ones with tree motifs outside of elevators.
Stayed 3 nights in Sep 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Victor

Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came into town to see Pantera at Lumen Field. Hotel was really nice, room was clean with a nice view of the water and staff was friendly. Would stay again.
Stayed 3 nights in Aug 2024

6/10 Okay

Katherine, Seattle

Business traveller
Liked: Cleanliness
Disliked: Amenities
I wanted to love it and the property is very pretty at first glance. Beds were comfy and the room interiors were lovely. However the room was oddly laid out and very unfriendly guest features. For instance there were no mirrors over the bathroom sinks—and instead there was a window looking onto the bedroom. The TV was mounted over the desk and was unable to be pulled out to be fully viewable from the bed. The nightstands were pretty but very small and with no storage. The curtains were on pulls and had trouble closing which made the daylight come in at sunrise; soundproofing was not what I’d expect for the hotel and both street noise and service staff could be heard even late at night. In room dining was basic and took 25 mins longer than promised. Minibar was empty and ordering a soda was both pricey and took too long.
Stayed 1 night in Sep 2024

6/10 Okay

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities
I had pretty high expectations for Lotte Hotel Seattle given the name attached to this particular hotel. Unfortunately my experience fell short, starting with bed sheets on one bed that were clearly dirty (you could see the stain right where one would lie down) and the blanket on another bed stained. I wish they removed the glass window in the bathroom and just gave a full mirror instead — relying on the face mirror on the bathroom table isn’t sufficient. To top it all off, the valet dinged the side of my car. This is hard to prove, but I had an expensive rental so was very meticulous about taking care of it. The valet manager was kind enough to ensure they would put a claim through if the rental company came back and wanted compensation for the damage. This was truly not the experience I expected from Lotte, and likely will not return to stay at the rest of the hotels in their chain around the world.
Stayed 3 nights in Sep 2024

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Perfect Downtown Hotel
We came to Seattle for 2 nights for a concert. We wanted to be close to the Lumen Centre. It was only a 15 minute walk from the hotel which was perfect. We were also close to the ferry terminal, the oceanfront walkway and Pike Place Market. It was the perfect location. The room was beautiful as well. I loved the design and the fabulous view of the bay. The bed was super comfy. When we arrived, we went for happy hour in the lounge. The check in is on the 16th floor. That’s the only thing that’s a bit odd with this hotel. The valet guys were friendly and would greet us as we came and left the building. We enjoyed the sauna and steam rooms in the spa. We were very happy with our stay. It was expensive but all downtown hotels are expensive.
From the bathroom
From the bedroom
Stayed 2 nights in Aug 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

William, Redmond

Stayed 1 night in Aug 2024

10/10 Excellent

Charity

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lotte was amazing. I will definitely stay here again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quite, clean, and beautiful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel experience we’ve had in a long while. Concierge was wonderful, checked in easily. The views from our room were incredible. Our room itself was clean and tasteful with additional touches that were very appreciated. The shower with rain maker, separate toilet area, multiple sinks were so nice to have in the mornings getting ready- Babyliss hair dryer was a nice surprise too! We thoroughly enjoyed brunch, so much so we cancelled our second day reservations at another restaurant to eat at Charlotte again. Beautiful setting and delicious food! Thanks for a wonderful stay!
Stayed 3 nights in Aug 2024

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is definitely nice. But, the hotel opts for design over function. For instance, it was a little aggravating figuring out how the lights worked. There was a lot of mirrors in the bathroom but not one above the sink. And, unfortunately, the sheets felt like sandpaper, not comfortable at all. But, the comforter was very nice and the bed was comfortable. I found the staff very friendly and helpful. We had a wonderful view of downtown and the bay. And, my favorite was the shower- super cool and spacious!
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert, Richmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected.
Stayed 2 nights in Aug 2024