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The Westin Sendai

5.0 star property
Luxury hotel with 24-hour fitness centre and spa services

Photo gallery for The Westin Sendai

Deluxe Suite, 2 Double Beds, Non Smoking, Corner | Living area
Breakfast, lunch and dinner served
Minibar, in-room safe, desk, iron/ironing board
Exterior
Minibar, in-room safe, desk, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Room service
  • Laundry
  • Gym
The current price is AU$432
includes taxes & fees
1 Apr - 2 Apr

Explore the area

Map
1-9-1 Ichiban-cho, Aoba-ku, Sendai, Miyagi-ken, 980-0811
  • Tohoku Gakuin University Tsuchitoi Campus
    ‪16 min walk‬
  • Sendai International Center
    ‪2 min drive‬
  • Sendai Anpanman Children's Museum & Mall
    ‪2 min drive‬
  • Sendai (SDJ)
    ‪30 min drive‬

Room options

View all photos for Executive Suite, 1 Double Bed, Non Smoking

Executive Suite, 1 Double Bed, Non Smoking

Executive Suite, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
HDTV
Bathrobes
  • 142 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Suite, 2 Double Beds, Non Smoking, Corner

Deluxe Suite, 2 Double Beds, Non Smoking, Corner

Deluxe Suite, 2 Double Beds, Non Smoking, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
HDTV
Bathrobes
  • 92 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Presidential Suite, 2 Double Beds, Non Smoking

Presidential Suite, 2 Double Beds, Non Smoking

Presidential Suite, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
HDTV
Bathrobes
  • 125 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed, Corner

Executive Suite, 1 King Bed, Corner

Executive Suite, 1 King Bed, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
HDTV
Bathrobes
  • 67 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
HDTV
Bathrobes
  • 83 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
HDTV
Bathrobes
  • 44 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Premier Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Premier Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
HDTV
Bathrobes
  • 48 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Bathrobes
Separate bath and shower
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
HDTV
Bathrobes
  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 Double Bed

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Double Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
HDTV
Bathrobes
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Premier Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Bathrobes
Separate bath and shower
  • 48 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
HDTV
Bathrobes
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Bathrobes
Separate bath and shower
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Bathrobes
Separate bath and shower
  • 44 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Bathrobes
Separate bath and shower
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Bathrobes
Separate bath and shower
  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

About the area

Sendai

A luxury stay in the heart of Sendai awaits you at The Westin Sendai. Within a short 5-minute stroll, you'll find Sendai Ginza Street and Aoba-dori Avenue. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .A day of pampering can include massages and mani/pedis. The restaurant, Symphony, is open for breakfast, lunch and dinner. 6555 square feet (609 square metres) of event facilities include 9 meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas and a gym. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of self parking. .Within a 15-minute drive of this 5-property class Aoba Ward hotel, attractions include Sendai Anpanman Children's Museum & Mall and Sekisui Heim Super Arena.

What's nearby

  • Tohoku Gakuin University Tsuchitoi Campus - 16 min walk - 1.4 km
  • Tokyo Electron Hall Miyagi - 20 min walk - 1.7 km
  • Sendai International Center - 2 min drive - 1.8 km
  • Sendai Anpanman Children's Museum & Mall - 2 min drive - 1.8 km
  • Rakuten Mobile Park Miyagi - 4 min drive - 3.1 km

Getting around

  • Sendai Station - 7 min walk
  • Itsutsu-Bashi Station - 9 min walk
  • Sendai (SDJ) - 30 min drive

Restaurants

  • ‪Symphony - ‬1 min walk
  • ‪lounge & bar HORIZON - ‬1 min walk
  • ‪喜多方ラーメン大安食堂仙台トラストシティ店 - ‬1 min walk
  • ‪へんてこ屋 - ‬2 min walk
  • ‪牛たん炭焼利久一番町やなぎ町店 - ‬1 min walk

About this property

The Westin Sendai

Luxury hotel with 24-hour fitness centre and spa services
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 9 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 6555 square feet (609 square metres) and includes conference space. A 24-hour fitness centre, spa services, and multilingual staff are also featured at the luxury The Westin Sendai. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Sendai hotel.

  • 1 building
  • 292 guestrooms or units
  • 37 levels
  • 6555 sq ft of conference space
  • 609 sq. m of conference space
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
The Westin Sendai offers 292 air-conditioned accommodations with minibars and a safe. 40-inch flat-screen televisions come with satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower, bathrobes, toilets with an electronic bidet and complimentary toiletries.

This Sendai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages and manicures and pedicures.

Languages

English, Japanese

Similar properties

Premier Suite, Non Smoking (East)

Hotel Metropolitan Sendai East

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.7 out of 5, Exceptional, 1,199 reviews
The price is AU$214
includes taxes & fees
30 Apr - 1 May
Hotel Metropolitan Sendai East

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (JPY 1,500 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 4,427 for adults and JPY 2,214 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • HORIZON
  • Ichimuan
  • Symphony

Things to do

  • 24-hour gym

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 6,555 square feet of conference space
  • 9 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Vegetable garden

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 20

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 12650.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 4427 for adults and from JPY 2214 for children
  • Self-parking fee: JPY 1500.00 per night
  • Rollaway bed fee: JPY 12650.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Sendai Westin
Westin Hotel Sendai
Westin Sendai
Westin Sendai Hotel
The Westin Sendai Hotel
The Westin Sendai Sendai
The Westin Sendai Hotel Sendai

Frequently asked questions

What is the cancellation policy at The Westin Sendai?

The Westin Sendai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Sendai?

As of 31 Mar 2025, prices found for a 1-night stay for 2 adults at The Westin Sendai on 1 Apr 2025 start from AU$432.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Sendai?

Yep, The Westin Sendai has a self car park for JPY 1500.00 per night.

Is there a spa on site at The Westin Sendai?

There's no onsite spa, but this property does offer services like massages.

Is The Westin Sendai family-friendly?

You bet! With amenities such as babysitting services, as well as free infant beds in the guestrooms, it's no surprise that The Westin Sendai is a hit with families.

Does The Westin Sendai serve breakfast?

Sure does, buffet brekkie is served daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at The Westin Sendai?

No, The Westin Sendai does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Sendai?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at The Westin Sendai?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Westin Sendai?

No, pets are not allowed.

The Westin Sendai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 711 out of 1018 reviews
Rating 8 - Good. 228 out of 1018 reviews
Rating 6 - Okay. 58 out of 1018 reviews
Rating 4 - Poor. 11 out of 1018 reviews
Rating 2 - Terrible. 10 out of 1018 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Frederick E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Incredible high floor view of everything north of downtown Sendai, including the Sendai Dai Kannon statue. The room was very large, quiet, and felt very luxurious, including the great smelling bath salts. Staff was extremely helpful and courteous. They greet you on the first floor and handle luggage, then direct you to the 25th floor lobby where check-in happens. We took an overnight excursion into a nearby onsen town and the hotel graciously stored our main luggage overnight so we wouldn't have to lug it around on a city bus.
Stayed 1 night in Dec 2024

10/10 Excellent

Hiroshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect! We will come back and stay again!
Stayed 2 nights in Dec 2024

10/10 Excellent

Miles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with excellent views of the city.
Stayed 1 night in Nov 2024

10/10 Excellent

Jo, Dunedin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, sublime with amazing views and excellent service.
Stayed 4 nights in Sep 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

HUA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Avery

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good night
Stayed 1 night in Oct 2024

10/10 Excellent

Rand

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We love the Westin Sendai. It is a high class hotel with a home town friendliness, without sacrificing their standards of professionalism. It will always be our go-to hotel in Sendai.
Stayed 2 nights in Sep 2024

10/10 Excellent

MICHAEL

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel gets 5/5. Great rooms, bedding, staff. Etc.
Stayed 3 nights in Sep 2024

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 2 week stay was great! The staff was accommodating and attentive. We really enjoyed the lobby lounge, best drinks we had in Sendai.
Stayed 11 nights in Jun 2024

8/10 Good

Julianne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walk too far to the sendai station
Stayed 4 nights in Jun 2024

10/10 Excellent

Terrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding! I also had a massage and it was amazing!!! The entire experience was 5 stars! ⭐️⭐️⭐️⭐️⭐️
Stayed 2 nights in Jun 2024

10/10 Excellent

Tsz Him

Stayed 3 nights in May 2024

10/10 Excellent

Chiharu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hope there was laundry service on Sunday…
Stayed 1 night in May 2024

10/10 Excellent

Thomas

Stayed 3 nights in May 2024

10/10 Excellent

Mireille

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, very nice view
Stayed 3 nights in Apr 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay here everytime I go Sendai. Best location. Excellent room n service
Stayed 2 nights in Feb 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel with very good staff and service. Very convenient location. Great view
Stayed 3 nights in Feb 2024

10/10 Excellent

Kana

Travelled with family
Great!
Stayed 1 night in Oct 2023

6/10 Okay

Asmita

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

David

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Yoshihisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice Hotel
Stayed 1 night in Oct 2023

2/10 Terrible

julia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
the hotel itself is fine. its a westin.... however, the check in took so long. they appear understaffed. check in is the first part of a persons experience and when it starts off with a long line and waiting over 20 minutes, its a bad start.
Stayed 1 night in Sep 2023

10/10 Excellent

Kac

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant stay at the Westin~ The hotel is located at the 26-34/F of a commercial tower, which offers wonderful city view no matter from the lobby or our room! The room is luxurious and spacious - which is quite rare for Japanese hotels. It takes a 10-min walk from Sendai Station and a 15-min walk from the central shopping area Aobadori. But again the pleasant accommodation worths the walk!
Stayed 3 nights in Aug 2023