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Novotel Ambassador Seoul Dongdaemun Hotels & Residences

5.0 star property
Luxury Seoul hotel in Jung-gu with 2 restaurants
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Novotel Ambassador Seoul Dongdaemun Hotels & Residences

2 bars/lounges, lobby lounge, rooftop bar
Sports facility
Garden
Exterior
Reception

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
The price is AU$216
includes taxes & fees
14 Jan - 15 Jan 2025

Explore the area

Map
238 Euljiro, Jung Gu, Seoul, KR, 04561
  • Dongdaemun Design Plaza
    5 min walk
  • Dongdaemun History and Culture Park
    6 min walk
  • Doota Mall
    8 min walk
  • Seoul (GMP-Gimpo Intl.)
    56 min drive

Room options

View all photos for Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
TV
Pillow menu
Premium bedding
  • 29 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Room, 1 Bedroom (Residence)

Premier Room, 1 Bedroom (Residence)

Premier Room, 1 Bedroom (Residence)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
TV
  • 81 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 3 Single Beds (Residence)

Deluxe Room, 3 Single Beds (Residence) | Bathroom

Deluxe Room, 3 Single Beds (Residence)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
TV
  • 53 sq m
  • Sleeps 4
  • 3 Single Beds

View all photos for Deluxe Room, 1 Double Bed (Residence)

Eco-friendly toiletries, hair dryer, dressing gowns, slippers

Deluxe Room, 1 Double Bed (Residence)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
TV
  • 53 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed

Premier Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Pillow menu
Premium bedding
Down duvet
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Pillow menu
Premium bedding
Down duvet
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Pillow menu
Premium bedding
Down duvet
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 King Bed (Residence)

Studio, 1 King Bed (Residence) | Bathroom

Studio, 1 King Bed (Residence)

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
TV
Washer/dryer
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Premium bedding, down duvets, minibar, in-room safe

Executive Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
TV
Pillow menu
Premium bedding
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 3 Single Beds

Eco-friendly toiletries, hair dryer, dressing gowns, slippers

Superior Room, 3 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Pillow menu
Premium bedding
Down duvet
  • 29 sq m
  • Sleeps 4
  • 3 Single Beds

Family Room, Multiple Beds (Superior)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Pillow menu
Premium bedding
Down duvet
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

Similar properties

Property entrance

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Free WiFi
Restaurant
Air conditioning
Gym
4.5 out of 5, Wonderful, (2200)
The price is AU$155
for 1 room
includes taxes & fees
14 Jan - 15 Jan
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About the area

Seoul

A luxury stay in the heart of Seoul awaits you at Novotel Ambassador Seoul Dongdaemun Hotels & Residences. Within a short 5-minute stroll, you'll find Goodmorning City and Dongdaemun Design Plaza. Highlights at this eco-friendly hotel include 2 restaurants, 2 bars/lounges and an indoor swimming pool. .The buffet restaurant, Food Exchange, serves international cuisine and is open for lunch and dinner. Gourmet Bar is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the free kids' club, gym, Hot tub and seasonal outdoor swimming pool. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of free self parking. .Sights within a 10-minute walk of this 5-property class Jung-gu hotel include Dongdaemun History and Culture Park and Doota Mall.

What's nearby

  • Dongdaemun Design Plaza - 5 min walk
  • Dongdaemun History and Culture Park - 6 min walk
  • Gwangjang Market - 9 min walk
  • N Seoul Tower - 4 min drive
  • Gyeongbokgung Palace - 4 min drive

Getting around

  • Dongdaemun History and Culture Park Station - 5 min walk
  • Seoul Station - 11 min drive
  • Seoul (ICN-Incheon Intl.) - 68 min drive

Restaurants

  • ‪장칼국수보쌈 - ‬2 min walk
  • ‪샘 - ‬3 min walk
  • ‪재우일식 - ‬7 min walk
  • ‪Food Exchange - ‬1 min walk
  • ‪GOURMET BAR - ‬1 min walk

About this property

Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Luxury Seoul hotel in Jung-gu with 2 restaurants
Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers its guests a seasonal outdoor pool, an indoor pool, Access to hot tub, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and 4 meeting rooms are available. Event space at this hotel measures 3552 square feet (330 square metres) and includes conference space. A rooftop terrace, a complimentary children's club, and a vending machine are also featured at the luxury Novotel Ambassador Seoul Dongdaemun Hotels & Residences. Limited free parking is available on a first-come, first-served basis.

This 5-star Seoul hotel is smoke free.

  • 523 guestrooms or units
  • 21 levels
  • 2 dining venues
  • 2 bars or lounges
  • 3552 sq ft of conference space
  • 330 sq. m of conference space
  • Built in 2018
  • Kid's club (free)
  • Terrace on the roof
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers 523 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries.

This Seoul hotel provides complimentary wired and wireless Internet access. Cable televisions are provided. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free offsite parking within 500 metres
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: KRW 55,000 for adults and KRW 27,500 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Food Exchange
  • Gourmet Bar
  • Roof Top Bar
  • The Deli

Things to do

  • Free children's club
  • Gym
  • Indoor pool
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • Free children's club
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 3,552 square feet of conference space
  • 4 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Extra futon (surcharge)
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
A scheduled inspection will take place at this property on the first Tuesday of every month. During this time, guests will not be able to access the fitness facility, indoor and outdoor pool, or children's club.
Access to the fitness facility, indoor and outdoor pool, and children's club is limited and available by reservation only. Access is available on a first-come, first-served basis.
Please note: this property requires guests to use swim caps in the pool. Personal inflatable pool floats are not allowed.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KRW 55000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KRW 55000 for adults and from KRW 27500 for children
  • Futon bed fee: KRW 33000 per night
  • Rollaway bed fee: KRW 55000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 7:00 AM to 9:00 PM
  • One child aged 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Novotel Ambassador Seoul Dongdaemun Hotels Hotel
Novotel Ambassador Dongdaemun Hotels Hotel
Novotel Ambassador Seoul Dongdaemun Hotels
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Seoul
Novotel Ambassador Seoul Dongdaemun Hotels Residences
Novotel Ambassador Seoul Dongdaemun Hotels Hotel
Novotel Ambassador Dongdaemun Hotels Hotel
Novotel Ambassador Seoul Dongdaemun Hotels
Novotel Ambassador Dongdaemun Hotels
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Hotel
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Seoul
Hotel Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Frequently asked questions

What is the cancellation policy at Novotel Ambassador Seoul Dongdaemun Hotels & Residences?

Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Ambassador Seoul Dongdaemun Hotels & Residences?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at Novotel Ambassador Seoul Dongdaemun Hotels & Residences on 14 Jan 2025 start from AU$216.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Ambassador Seoul Dongdaemun Hotels & Residences?

Yep, Novotel Ambassador Seoul Dongdaemun Hotels & Residences has a free self car park. Onsite parking is limited.

Does Novotel Ambassador Seoul Dongdaemun Hotels & Residences have a pool?

Novotel Ambassador Seoul Dongdaemun Hotels & Residences has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and on a lounger. The pool is open 7:00 AM to 9:00 PM (Seasonal outdoor pool open from April to October).

What luxury perks are available at Novotel Ambassador Seoul Dongdaemun Hotels & Residences?

Novotel Ambassador Seoul Dongdaemun Hotels & Residences features an indoor pool, 1 hot tub and 2 restaurants.

What makes Novotel Ambassador Seoul Dongdaemun Hotels & Residences a romantic place to stay?

1 hot tub, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Novotel Ambassador Seoul Dongdaemun Hotels & Residences.

Is Novotel Ambassador Seoul Dongdaemun Hotels & Residences family-friendly?

You bet! With amenities such as a free children's club and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Novotel Ambassador Seoul Dongdaemun Hotels & Residences is a hit with families.

Does Novotel Ambassador Seoul Dongdaemun Hotels & Residences serve breakfast?

Sure does, buffet brekkie is served daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Novotel Ambassador Seoul Dongdaemun Hotels & Residences?

No, Novotel Ambassador Seoul Dongdaemun Hotels & Residences does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel Ambassador Seoul Dongdaemun Hotels & Residences?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel Ambassador Seoul Dongdaemun Hotels & Residences?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Novotel Ambassador Seoul Dongdaemun Hotels & Residences?

No, only service animals are allowed.

Novotel Ambassador Seoul Dongdaemun Hotels & Residences Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 628 out of 1007 reviews" "
Rating 8 - Good. 242 out of 1007 reviews" "
Rating 6 - Okay. 96 out of 1007 reviews" "
Rating 4 - Poor. 24 out of 1007 reviews" "
Rating 2 - Terrible. 17 out of 1007 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Sang Chun

Liked: Staff & service
Disliked: Cleanliness
Stayed 9 nights in Sep 2024

10/10 Excellent

Jezabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone very hospitable. Easy to get to from airport . Subway station is a comfortable short distance for a walk.
Stayed 3 nights in Sep 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel provided for all our needs. The staff were friendly and helpful. The rooms are clean and comfortable. The athletic facilities are clean and well-appointed. We especially enjoyed the cafe on the main floor where we could sit outside and enjoy our coffee.
Stayed 3 nights in Sep 2024

10/10 Excellent

JENNY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Nigina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, love the breakfast and rooftop pool. Loved all the technology in the room. close to transportation and airport bus. Will definitely consider staying again!
Stayed 5 nights in Sep 2024

10/10 Excellent

Kerstin

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Olesya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money especially if you buy breakfasts as well. The food was exceptional. In our room there were a washing machine, microwave, electric water purifier and a stove as well as other standard facilities such as fridge etc. Rooms were nicely cleaned. Thank you.
Stayed 7 nights in Sep 2024

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit noisy - Door slamming, thin walls (can hear sound above) and street noise
Stayed 4 nights in Sep 2024

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was super clean and the staff was very welcoming.
Stayed 3 nights in Oct 2023

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great having a swimming pool and we made good use of it
Stayed 4 nights in Aug 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay immensely! From my arrival to my departure!!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time staying at the Residence wing. Love the spacious room (not something you can get in Myeongdong) and good service. Kevin, the door concierge, was very kind and industrious.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jeongho

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything!
Stayed 19 nights in Aug 2024

10/10 Excellent

Rialyn, Redlands

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed twice at this hotel this year. Although we have never received any room upgrade as part of our benefit as Expedia VIP, it is still a good hotel. Hopefully next time.. at least give us an executive lounge access if we already booked biggest room available.
Stayed 1 night in Aug 2024

8/10 Good

Phi-Phi

Liked: Cleanliness, staff & service
Lifts are alittle confusing and rooms were slightly small - not much was given and I didn’t have even hand wash in my room! The space planning of this hotel was not very thought out either. Have to walk through the reception to get to the swimming pool and gym areas so you get a lot guests walking in their robes through the lobby. Can’t get a drink at the poolside. Breakfast was nothing special but still tasty. Reception staff were very polite and also gave me an extra hour late check out.
Stayed 1 night in Aug 2024

10/10 Excellent

Larry

Stayed 2 nights in Jun 2024

10/10 Excellent

JENNY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely stay here when I come back to Shenzhen! The view(lobby on 43rd floor)nvbreakfast, staff services and food choices around this restaurant!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Tiffany

Liked: Cleanliness
Stayed 7 nights in Apr 2024

10/10 Excellent

Ruzica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel location is fantastic, amenities are great too. Loved the gym and what it offers. Breakfast and dinner buffets are overpriced so we didn’t use this options. It has 2 pools (indoors and outdoors), but indoor pool was so crowded and full of kids screaming and splashing. Our room was spacious and very clean! Loved the towels, sheets and pillows, good quality. 2 things that we actually had problems with are the A/C in the room and the workers at The Deli caffe. A/C was set at one temperature, you can’t control it and lower the temperature if you need it. We were here in August and the room was very hot especially after we take a shower and the heat gets in from the bathroom. The covers were for a wintertime, nice but very thick but if the room is not cold enough you sweat all night long. Second problem I had to mention is the girls that are working in The Deli cafeteria. We had hard time communicating with them, they were pretending that they don’t understand us. They were little bit arrogant and with an attitude. They would misinterpret information purposely. We had to repeat everything at least twice, when they actually understood us very well. This was on a daily bases, every day for our every visit. They would also let us wait for our order for quite a bit. This is frustrating as this can set a tone in the morning for your day and you are on vacation!
Stayed 7 nights in Aug 2024

10/10 Excellent

Hyun

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location but rules for the pool was a little much
Stayed 5 nights in Aug 2024

2/10 Terrible

Annie

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Didn’t like property services at all. No ice vending machine, ice cost 4000KW. Swimming cap cost 8000KW. Check in/ out were horrible. Have to reserve for swimming pool time. Small sauna room with lacking amenities. Location was not great. 20 minutes walk to all attractions in humid hot sticky weather.not good for the price.
Stayed 4 nights in Aug 2024

2/10 Terrible

ah young

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 6 nights in Aug 2024

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and family friendly. However outdoor pool is adult only :(
Stayed 1 night in Aug 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again if returning to Seoul. The location is good being very close to the metro station and the airport bus stops outside. You are walking distance to some sites but otherwise public transport is easy as 3 different metro lines go through the nearby station. Service and hospitality by staff was excellent. The indoor and rooftop pool are nice to relax in. I stayed in an apartment and it was surprisingly spacious and very comfortable. The bathtub was huge! Would recommend staying here.
Stayed 6 nights in Jul 2024