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The Resort at Governor's Crossing

3.5 star property
Victorian hotel with free water park access and fitness centre
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Resort at Governor's Crossing

Exterior
Property grounds
Children's play area - outdoor
Terrace/patio
Water park

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Air conditioning

Explore the area

Map
225 Collier Drive, Sevierville, TN, 37862
  • Tanger Outlets
    ‪3 min drive‬
  • Titanic Museum
    ‪3 min drive‬
  • WonderWorks
    ‪4 min drive‬
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    ‪8 min drive‬

Room options

View all photos for Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen

Highlights

Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
Smart TV
Separate bedroom
Shower/bath combination
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

Highlights

Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
Smart TV
Washer/dryer
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 66 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 98 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 99 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Classic Studio, 1 King Bed, Balcony

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
Smart TV
Washer/dryer
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

Highlights

Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
Smart TV
Washer/dryer
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen, Pool View

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen, Pool View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 66 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 99 sq m
  • Sleeps 8
  • 3 Queen Beds and 1 Queen Sofa Bed

View all photos for Premium Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 1 Bedroom, Kitchen

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 66 sq m
  • Sleeps 6
  • 1 King Bed, 1 Single Bunk Bed and 1 Queen Sofa Bed

View all photos for Premium Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 2 Bedrooms, Kitchen

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 98 sq m
  • Sleeps 10
  • 2 Queen Beds, 1 Single Bunk Bed, 1 King Bed and 1 Queen Sofa Bed

Similar properties

Water park

Wilderness at the Smokies - Stone Hill Lodge

Pool
Kids pool
Waterslide
Parking included
4.2 out of 5, Very good, (2797)
The price is AU$622
for 1 room
includes taxes & fees
15 Feb - 16 Feb
Wilderness at the Smokies - Stone Hill Lodge

About the area

Sevierville

A family-friendly stay in Sevierville awaits you at The Resort at Governor's Crossing. You'll be 2.1 km (1.3 mi) from Tanger Outlets and 3.3 km (2 mi) from WonderWorks. Highlights at this Victorian hotel include a free water park, an indoor swimming pool and in-room kitchens. .Enjoy the free kids' club, gym, lazy river and Hot tub. Additionally, you'll find free Wi-Fi in public areas, a sauna and a children's swimming pool. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 3.5-property class Sevierville hotel include Titanic Museum and Island at Pigeon Forge.

What's nearby

  • Tanger Outlets - 3 min drive
  • Titanic Museum - 3 min drive
  • WonderWorks - 4 min drive
  • Island at Pigeon Forge - 7 min drive
  • Dollywood's Splash Country - 7 min drive

Getting around

  • Alcoa - Knoxville Airport (TYS) - 50 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪Applewood Farmhouse Restaurant - ‬4 min drive
  • ‪Five Oaks Farm Kitchen - ‬2 min drive
  • ‪Chipotle Mexican Grill - ‬2 min drive
  • ‪Texas Roadhouse - ‬7 min walk

About this property

The Resort at Governor's Crossing

Victorian hotel with free water park access and fitness centre
The Resort at Governor's Crossing offers its guests a complimentary water park, a lazy river, and a waterslide. WiFi is free in public spaces. An indoor pool, a children's pool, and a hot tub are also featured at the family-friendly The Resort at Governor's Crossing. Self parking is free.

This 3.5-star Sevierville hotel is smoke free.

  • 233 guestrooms or units
  • 5 levels
  • 3 buildings
  • Built in 2019
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Tour and ticket information
  • Games room or arcade
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Lift
  • No smoking on site
The Resort at Governor's Crossing offers 233 accommodations with a safe and coffee/tea makers. Accommodation at this 3.5-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Sevierville hotel provides complimentary wireless Internet access. 55-inch Smart televisions come with satellite channels.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Sauna
  • Spa tub
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Fenced pool
  • Free children's club
  • Free water park access
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Pool gate
  • Separate bedroom
  • Waterslide

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • The seasonal pool will open on 14 March and close on 19 October.
  • Pool access available from 9:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at The Resort at Governor's Crossing.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Governor's Crossing
Governor's Crossing Sevierville
Resort Governor's Crossing
Resort Governor's Crossing Sevierville
The At Governor's Crossing
The Resort at Governor's Crossing Hotel
The Resort at Governor's Crossing Sevierville
The Resort at Governor's Crossing Hotel Sevierville

Frequently asked questions

What is the cancellation policy at The Resort at Governor's Crossing?

The Resort at Governor's Crossing offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Resort at Governor's Crossing?

Yep, The Resort at Governor's Crossing has a free self car park.

Does The Resort at Governor's Crossing have a pool?

The Resort at Governor's Crossing has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 10:00 PM (Seasonal outdoor pool open from March 14 to October 19).

Does The Resort at Governor's Crossing have a waterslide?

Yep, this property has a waterslide!

Is The Resort at Governor's Crossing family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that The Resort at Governor's Crossing is a hit with families.

Is there a free airport shuttle available at The Resort at Governor's Crossing?

No, The Resort at Governor's Crossing does not offer an airport shuttle service.

What time are check-in & check-out at The Resort at Governor's Crossing?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Are pets allowed at The Resort at Governor's Crossing?

No, pets are not allowed.

The Resort at Governor's Crossing Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 816 out of 1310 reviews" "
Rating 8 - Good. 297 out of 1310 reviews" "
Rating 6 - Okay. 119 out of 1310 reviews" "
Rating 4 - Poor. 43 out of 1310 reviews" "
Rating 2 - Terrible. 35 out of 1310 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Making memories 2024
Friendly staff, clean rooms and so much to do at the resort.
Stayed 2 nights in Oct 2024

8/10 Good

Sathish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 1 night in Oct 2024

6/10 Okay

Daniel

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Wendy

Stayed 2 nights in Oct 2024

8/10 Good

Derik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly
It's a good price point for families on a budget.
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo trip in Tennessee
I planned a solo trip last month and made reservations with this hotel. I loved my stay here. The room was clean and tidy, the workers were welcoming, and I felt very comfortable. I will choose this hotel again when I plan another trip. I can’t wait to go back!
Stayed 4 nights in Oct 2024

6/10 Okay

Jeannette

Disliked: Property conditions & facilities
Stayed 6 nights in Oct 2024

2/10 Terrible

Qusay

Disliked: Cleanliness, staff & service, property conditions & facilities
room with out coffee or coffee maker one chair in the room only one towel even if you reserved family room no shampoo and the soap is the smallest size available
Stayed 5 nights in Aug 2024

10/10 Excellent

LISA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. So much to offer. My only suggestion is that the bedding (mattress’s) need upgrading- were not the most comfortable. Everything else gets A
Stayed 4 nights in Oct 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
This was a recommended place of stay for us last minute and it was the BEST recommendation ever !!!! We love everything about the place and we intend to make at least an annual trip here !!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Linda

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids loved it.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kyle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Jorge

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stink bug drama
It was nice to have my whole family in one room with plenty of space but we had a stink bug infestation. We had to go buggy bug spray to kill most and maintenance had to come multiple times to vacuum them up. Right upon the moment we stepped foot in the room, they were everywhere. If other hotels would’ve been available (nice safe hotels for my family that is) i would’ve booked somewhere else right away but nothing available. They would just tell me “it’s stink bug season and it’s really bad” but every one we met and other hotels we called to verify this information all don’t know what season they were talking about. Seems to be local to this hotel. Odd part was we went to multiple floors and other parts of hotel with no stink bugs present, except on the 4th floor, building 3000. Definitely will choose a different hotel next visit. Staff was nice, just not helpful, citing other issues for their hotels pest control issues.
Stayed 3 nights in Oct 2024

6/10 Okay

Justin

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Darlesia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a blast eventhough the " stinky bugs" were a bit too much for us innthe room ! We had fun
Stayed 3 nights in Oct 2024

8/10 Good

Debra

Stayed 2 nights in Sep 2024

2/10 Terrible

Jonathon

Travelled with family
Disliked: Amenities, property conditions & facilities
If you book thru expedia there ia no vip for you didnt get any resort credit.... pictures of rooms arent as pictured... so false advertising... cant check in qt all till 4 then once 350 gets there 20 people in line then they tell you rooms not clean yet....ended up getting text at 629 saying room was ready got to room dishes were still in dish washer and everything
Stayed 4 nights in Oct 2024

10/10 Excellent

Kenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun for all
The hotel has it all. Indoor and outdoor waterparks. A mini arcade. 3 huge firepits in their beautifully landscaped yard. We visited at fall time and walked through a lit up pumpkin patch. They offer so many activities for kids. This is our 2nd stay and we love this place!
Stayed 4 nights in Oct 2024

2/10 Terrible

Ryan

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Run down… holes in blankets.. smoke alarm chirping on arrival, lights burned out, stink bugs all over in room, dirty air vents, missing pieces in coffee maker, dishes in dishwasher on arrival….
Stayed 4 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything was so clean and comfortable. I would recommend this place to anyone especially if you have kids
Stayed 2 nights in Oct 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Lynzi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024