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The Resort at Governor's Crossing

3.5 star property
Victorian hotel with free water park access and fitness centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Resort at Governor's Crossing

Exterior
Children's play area - outdoor
Basic Studio, 1 Queen Bed, Kitchen
Property grounds
Check-in/check-out kiosk

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning

Explore the area

Map
225 Collier Drive, Sevierville, TN, 37862
  • NASCAR SpeedPark Smoky Mountains
    3 min drive
  • Tanger Outlets
    3 min drive
  • WonderWorks
    4 min drive
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    8 min drive

Room options

View all photos for Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen

Highlights

Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
Smart TV
Separate bedroom
Hairdryer
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

Highlights

Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
Smart TV
Washer/dryer
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 66 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 98 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 99 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Classic Studio, 1 King Bed, Balcony

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
Smart TV
Washer/dryer
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

Highlights

Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
Smart TV
Washer/dryer
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen, Pool View

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen, Pool View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 66 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Premium Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 1 Bedroom, Kitchen

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 66 sq m
  • Sleeps 6
  • 1 King Bed, 1 Single Bunk Bed and 1 Queen Sofa Bed

View all photos for Premium Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 2 Bedrooms, Kitchen

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 98 sq m
  • Sleeps 10
  • 2 Queen Beds, 1 Single Bunk Bed, 1 King Bed and 1 Queen Sofa Bed

Similar properties

Water park
Wilderness at the Smokies - Stone Hill Lodge
Pool
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Waterslide
Parking included
4.2 out of 5, Very good, (2809)
The price is AU$435
for 1 night
includes taxes & fees
16 Nov - 17 Nov
Wilderness at the Smokies - Stone Hill Lodge

About the area

Sevierville

A family-friendly stay in Sevierville awaits you at The Resort at Governor's Crossing. You'll be 2.1 km (1.3 mi) from Tanger Outlets and 3.3 km (2 mi) from WonderWorks. Highlights at this Victorian hotel include a free water park, an indoor swimming pool and in-room kitchens. .Enjoy the free kids' club, gym, lazy river and Hot tub. Additionally, you'll find free Wi-Fi in public areas, a sauna and a children's swimming pool. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 3.5-property class Sevierville hotel include Titanic Museum and Island at Pigeon Forge.

What's nearby

  • Tanger Outlets - 3 min drive
  • Titanic Museum - 3 min drive
  • WonderWorks - 4 min drive
  • Island at Pigeon Forge - 7 min drive
  • Dollywood's Splash Country - 7 min drive

Getting around

  • Alcoa - Knoxville Airport (TYS) - 50 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪Applewood Farmhouse Restaurant - ‬4 min drive
  • ‪Five Oaks Farm Kitchen - ‬2 min drive
  • ‪Chipotle Mexican Grill - ‬2 min drive
  • ‪Texas Roadhouse - ‬7 min walk

About this property

The Resort at Governor's Crossing

Victorian hotel with free water park access and fitness centre
The Resort at Governor's Crossing offers its guests a complimentary water park, a lazy river, and a waterslide. WiFi is free in public spaces. An indoor pool, a children's pool, and a hot tub are also featured at the family-friendly The Resort at Governor's Crossing. Self parking is free.

This 3.5-star Sevierville hotel is smoke free.

  • 233 guestrooms or units
  • 5 levels
  • 3 buildings
  • Built in 2019
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Tour and ticket information
  • Games room or arcade
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Lift
  • No smoking on site
The Resort at Governor's Crossing offers 233 accommodations with a safe and coffee/tea makers. Accommodation at this 3.5-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Sevierville hotel provides complimentary wireless Internet access. 55-inch Smart televisions come with satellite channels.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Fenced pool
  • Free children's club
  • Free water park access
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Pool gate
  • Separate bedroom
  • Waterslide

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 2019
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 20 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • The seasonal pool will open on 03 March and close on 29 October.
  • Pool access available from 9:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at The Resort at Governor's Crossing.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Governor's Crossing
Governor's Crossing Sevierville
Resort Governor's Crossing
Resort Governor's Crossing Sevierville
The At Governor's Crossing
The Resort at Governor's Crossing Hotel
The Resort at Governor's Crossing Sevierville
The Resort at Governor's Crossing Hotel Sevierville

Frequently asked questions

What is the cancellation policy at The Resort at Governor's Crossing?

The Resort at Governor's Crossing offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Resort at Governor's Crossing?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at The Resort at Governor's Crossing on 1 Dec 2024 start from AU$204.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Resort at Governor's Crossing?

Yep, The Resort at Governor's Crossing has a free self car park.

Does The Resort at Governor's Crossing have a pool?

The Resort at Governor's Crossing has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 10:00 PM (Seasonal outdoor pool open from March 03 to October 29).

Does The Resort at Governor's Crossing have a waterslide?

Yep, this property has a waterslide!

Is The Resort at Governor's Crossing family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that The Resort at Governor's Crossing is a hit with families.

Is there a free airport shuttle available at The Resort at Governor's Crossing?

No, The Resort at Governor's Crossing does not offer an airport shuttle service.

What time are check-in & check-out at The Resort at Governor's Crossing?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Are pets allowed at The Resort at Governor's Crossing?

No, pets are not allowed.

The Resort at Governor's Crossing Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 799 out of 1297 reviews" "
Rating 8 - Good. 303 out of 1297 reviews" "
Rating 6 - Okay. 123 out of 1297 reviews" "
Rating 4 - Poor. 42 out of 1297 reviews" "
Rating 2 - Terrible. 30 out of 1297 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Vaca
It was a nice stay with our family. Enjoyed the pool
Stayed 5 nights in Jul 2024

6/10 Okay

Kayden

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Booking online this place looked amazing, once we got there the check in process was quick and easy with friendly front desk staff.. but it went down hill from there. As soon as we arrived we noticed the plastic shower curtain was very dirty with soap scum and mold, we called them and they did come and change for us. The condo was super outdated, everything was very worn. The brown carpet and brown paint was a vibe killer for me. The mattress was constantly slipping and sliding during the night. The air was not great we were hot all night you couldn’t set it passed 68 degrees, we also were the furthest building away from the waterpark which is the best part of the resort, it was a pretty good walk from our room to the waterpark toting kids bags and essentials. For the price I wish they would let you pick the exact room and building you wanted. Most of the staff was super friendly and attentive, only a few of the lifeguards were snappy and not so friendly. The pool was not as clean as I would have like it to be.. granted there was ALOT of people using the pool but there were bandaids and hair wads floating around. The indoor pool area was was wayyy too hot and the smell of the chlorine was extremely overwhelming in that building so we stayed outside. This place has some pros but for me the cons outweigh them especially for what you pay to stay there. Its in a very convenient area and close to all the restaurants. The kids had a great time and I guess that’s what matters most!
Stayed 4 nights in Jul 2024

10/10 Excellent

Kayla

Stayed 1 night in Jul 2024

8/10 Good

Jeannie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Derick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 4 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Jarred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort Clean and friendly staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Renita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My niece and nephew loved the swimming area. The condo was very spacious comfortable.
Stayed 4 nights in Jul 2024

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Mustapha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for children..
Stayed 6 nights in Jul 2024

8/10 Good

Lequita

Stayed 3 nights in Mar 2024

10/10 Excellent

Misty

Stayed 4 nights in Jul 2024

10/10 Excellent

Tiffany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super friendly, clean
Stayed 5 nights in Jul 2024

10/10 Excellent

donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easily accessible to attractions but far enough away from huge traffic. The room was great and enjoyed the little porch. A couple of things which could be improved- the front doors could have handicapped opening, the carts are awful- need something with a floor for small bags, the pool needs more loungers
Stayed 5 nights in Jul 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Ovidiu

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Tierras

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was not Quite ready when promised and they went above and beyond to communicate with me and kept checking. They gave us some items to do s’mores and added another hour for checkout. We will be back
Stayed 1 night in Jul 2024

10/10 Excellent

Jimmi, Anderson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Sarah

Stayed 2 nights in Jul 2024

10/10 Excellent

ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Annalyn

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Clean and quite place
Stayed 4 nights in Jun 2024

2/10 Terrible

adam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
no wonder it was still available last minute
was one of my least favorite stays
Stayed 4 nights in Jul 2024

10/10 Excellent

Marilyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Little “Resort”
I think the only problem we encountered was the elevators broke a few times. I booked it up to the fifth floor on the stairs, twice. Winded is an understatement, but I guess I got some much needed exercise and steps in! 😂 The check-in staff were all very friendly, professional, and helpful. You could tell there were a bunch of things they were trained that they HAD to say and in what order and they all did so to a T! We had 5 friends stay in a suite and it was wonderful! Kitchen in room, two bathrooms, one private king, two queens in another, and a pull out couch in the “living room”. Big tv in the “living room” but small tvs in the actual rooms. Couldn’t get the tv to work in ours, but we were so tired it didn’t even matter 😂 Pool was killer. Lazy River was freezing but the boys went in and had a blast. Great hot tub. Two water slides outside (one domed and one double one). Indoor pool water was freezing (obvi…no sun). The two slides in there were cool but apparently they hurt to slide down (the outside ones had mats to lay on), but boys are boys regardless of age and they went back for more! Hot tub inside was way bigger than the outside and just as nice! Cool little sauna in there too! We didn’t really think about it and thought there would be breakfast, but didn’t take in account of the kitchen. So BRING FOOD TO COOK if you’re staying there multiple days. Walmart really close but DANG is it packed! Would probably stay here again!
Stayed 1 night in Jul 2024