See all properties
Save

Wilderness at the Smokies - Stone Hill Lodge

3.5 star property
Family-friendly resort connected to the convention centre in Sevierville with 7 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wilderness at the Smokies - Stone Hill Lodge

Courtyard
Water park
Water park
Executive Suite, 1 Bedroom | Living area
Ice skating

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Room service

Explore the area

Map
190 Gists Creek Road, Sevierville, TN, 37876
  • Wild WaterDome
    6 min walk
  • Soaky Mountain Waterpark
    7 min walk
  • Wilderness at the Smokies
    8 min walk
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    11 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Balcony

In-room safe, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Balcony

Highlights

Balcony or patio
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Balcony

In-room safe, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Accessible, Balcony

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom, Accessible

In-room safe, iron/ironing board, bed sheets

Executive Suite, 1 Bedroom, Accessible

Highlights

Balcony
Separate sitting area
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Separate bedroom
  • 71 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Sofa Bed and 2 Queen Murphy Beds

View all photos for Executive Suite, 1 Bedroom

In-room safe, iron/ironing board, bed sheets

Executive Suite, 1 Bedroom

Highlights

Balcony
Separate sitting area
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Separate bedroom
  • 71 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Sofa Bed and 2 Queen Murphy Beds

View all photos for Standard Room, 1 King Bed, Accessible, Balcony

In-room safe, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Accessible, Balcony

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (2 Queen Beds with Sofabed)

Standard Room (2 Queen Beds with Sofabed)

Standard Room (2 Queen Beds with Sofabed)

Highlights

Air conditioning
Fridge
Flat-screen TV
Sofa bed - queen
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Balcony

Standard Room, 1 King Bed with Sofa bed, Balcony

Standard Room, 1 King Bed with Sofa bed, Balcony

Highlights

Balcony or patio
Air conditioning
Fridge
Flat-screen TV
Sofa bed - queen
Hairdryer
Shower/bath combination
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

Pool

The Resort at Governor's Crossing

Pool
Hot tub
Kids pool
Waterslide
4.5 out of 5, Wonderful, (1280)
The price is AU$193
for 1 night
includes taxes & fees
17 Dec - 18 Dec
The Resort at Governor's Crossing

About the area

Sevierville

At Wilderness at the Smokies - Stone Hill Lodge, you'll be connected to the convention centre and 0.7 km (0.4 mi) from Sevierville Convention Center. Highlights at this family-friendly resort include 7 restaurants, 3 poolside bars and a free water park. .The family restaurant, Hidden Trail Bar and Gril, is open for breakfast, lunch and dinner. With 4 lounge bars to choose from, you can enjoy a drink at the resort. Enjoy the indoor swimming pool, gym, lazy river and kids' club. Other amenities include a conference centre, a seasonal outdoor swimming pool and a children's swimming pool. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 3.5-property class Sevierville resort include Tanger Outlets and Titanic Museum.
View more Resorts in SeviervilleOpens in a new window

What's nearby

  • Wild WaterDome - 6 min walk - 0.6 km
  • Soaky Mountain Waterpark - 7 min walk - 0.7 km
  • Wilderness at the Smokies - 8 min walk - 0.7 km
  • Sevierville Convention Center - 8 min walk - 0.8 km
  • Tanger Outlets - 8 min drive - 8.2 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 50 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Freddy’s Frozen Custard & Steakburgers - ‬2 min drive
  • ‪Taco Bell - ‬2 min drive
  • ‪Golden Corral - ‬3 min drive
  • ‪Cracker Barrel - ‬3 min drive

About this property

Wilderness at the Smokies - Stone Hill Lodge

Family-friendly resort connected to the convention centre in Sevierville with 7 restaurants
Wilderness at the Smokies - Stone Hill Lodge offers its guests a complimentary water park, a lazy river, and a waterslide. There are 7 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 4 bars/lounges.

Event space at this resort measures 200000 square feet (18580 square metres) and includes a conference centre. An indoor pool, a children's pool, and a seasonal outdoor pool are also featured at the family-friendly Wilderness at the Smokies - Stone Hill Lodge. You'll have access to the indoor pool and outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Sevierville resort.

  • 234 guestrooms or units
  • 6 levels
  • 2 buildings
  • 7 dining venues
  • 3 bars by the pool
  • 4 bars or lounges
  • 2 coffee shops
  • 200000 sq ft of conference space
  • 18580 sq. m of conference space
  • Built in 2008
  • Deli
  • Kid's club (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Gift shop
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Locker space
Wilderness at the Smokies - Stone Hill Lodge offers 234 air-conditioned accommodations with a safe and coffee/tea makers. Fridges and microwaves are provided.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Flat-screen televisions come with cable channels. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 coffee shops/cafes
  • 3 poolside bars
  • 4 bars/lounges
  • 7 restaurants
  • Snack bar/deli

Restaurants on site

  • Camp Social Restaurant
  • Firefly Bar and Grill
  • Grizzly Grill
  • Hidden Trail Bar and Gril
  • Mountain Marketplace

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Mini golf
  • Playground
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference centre (200,000 square foot of space)

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 6 floors
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 32.87 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Pool access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • The seasonal pool will open in April and close in September.

Property is also known as

Wilderness Smokies Hotel Sevierville
Wilderness Smokies Hotel
Wilderness Smokies Sevierville
Wilderness Smokies
Wilderness At The Smokies Hotel Sevierville
Wilderness Smokies Stone Hill Lodge Sevierville
Wilderness Smokies Stone Hill Lodge
Wilderness Smokies Stone Hill Sevierville
Wilderness Smokies Stone Hill
Wilderness at the Smokies Stone Hill Lodge
Wilderness at the Smokies - Stone Hill Lodge Resort
Wilderness at the Smokies - Stone Hill Lodge Sevierville
Wilderness at the Smokies - Stone Hill Lodge Resort Sevierville

Frequently asked questions

Is parking available at Wilderness at the Smokies - Stone Hill Lodge?

Yep, Wilderness at the Smokies - Stone Hill Lodge has a free self car park.

How much does it cost to stay at Wilderness at the Smokies - Stone Hill Lodge?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at Wilderness at the Smokies - Stone Hill Lodge on 17 Dec 2024 start from AU$202.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Wilderness at the Smokies - Stone Hill Lodge have a pool?

Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open from April to September.

Does Wilderness at the Smokies - Stone Hill Lodge have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Wilderness at the Smokies - Stone Hill Lodge?

Wilderness at the Smokies - Stone Hill Lodge features 3 poolside bars, an indoor pool and 7 restaurants.

Is Wilderness at the Smokies - Stone Hill Lodge family-friendly?

You bet! With amenities such as a children's club, a children's pool and children's meals, it's no surprise that Wilderness at the Smokies - Stone Hill Lodge is a hit with families.

Is there a free airport shuttle available at Wilderness at the Smokies - Stone Hill Lodge?

No, Wilderness at the Smokies - Stone Hill Lodge does not offer an airport shuttle service.

Is there a bar or restaurant at Wilderness at the Smokies - Stone Hill Lodge?

Relax with a coldie at the 3 poolside bars or 4 lounge bars, and grab a meal at the onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Wilderness at the Smokies - Stone Hill Lodge?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Wilderness at the Smokies - Stone Hill Lodge?

No, only service animals are allowed.

Is there a golf course on site at Wilderness at the Smokies - Stone Hill Lodge?

There is a golf course next to Wilderness at the Smokies - Stone Hill Lodge.

Wilderness at the Smokies - Stone Hill Lodge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1531 out of 2768 reviews" "
Rating 8 - Good. 633 out of 2768 reviews" "
Rating 6 - Okay. 308 out of 2768 reviews" "
Rating 4 - Poor. 157 out of 2768 reviews" "
Rating 2 - Terrible. 139 out of 2768 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Melita

Stayed 5 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
We won't be back. From the beginning, the front desk worker was super unwelcoming and then when we were being charged $200 more than I was quoted, she really got attitude then. I had the 10% coupon from our previous stays and it still came out to $50 more than I was quoted instead of 10% off. The people above us were stomping on the floors for HOURS, night after night. It sounded like they were jumping off the bed. We finally called about it on our last night and it still kept happening. After we checked out, I was notified I had an outstanding balance. I was being charged for places we hadn't even been! It was the same woman with the attitude so I didn't get anywhere with her but we didn't even go to the places I was being told I charged things to the room for, and I paid cash for everything! Last year during Labor Day, it was not busy at all, but this year it was insane. The waterparks were fun when you didn't have to wait in crazy long lines, but overall, everytime we had to deal with the front desk or gift shop, we felt very unwelcome. We have stayed in many hotels in the area through the years and we've never felt like we had such a bad time as to leave a bad review. But when I'm paying 300 a night, I expect to have a good time at a hotel, and overall, we were just treated like we were very unwanted from the front desk staff.
Stayed 3 nights in Aug 2024

10/10 Excellent

kiran

Travelled with family and small children
Liked: Amenities
Enjoyed the stay, waterparks are very good
Stayed 1 night in Sep 2024

2/10 Terrible

Aymen

Disliked: Cleanliness, staff & service, property conditions & facilities
No good The sheets have blood when we ask the front desk about we need clean our room she said yes but no body come
Stayed 3 nights in Aug 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

edith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Better rooms
Stayed 2 nights in Aug 2024

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This experience was wonderful. No complaints at all
Stayed 1 night in Aug 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Chelsey

Stayed 1 night in Jul 2024

6/10 Okay

Philip, Woodruff

Stayed 3 nights in Aug 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Tyana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Tv did not walk sheets were dirty
Stayed 1 night in Aug 2024

4/10 Poor

Margaret

Travelled with family and small children
Disliked: Staff & service
I was charged resort fees 3 times
Stayed 2 nights in Aug 2024

4/10 Poor

David

The property is old and out dated. The lighting in the room was almost non existent.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tayllor

Stayed 1 night in Aug 2024

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Lora, Dallas

Travelled with family
Liked: Staff & service, amenities
The place obviously needs to be updated, the carpets need to be restretched. The sheets on my bed were worn and had a hole in them. The lady that checked us in could have smiled. Other than that the indoor pool area was nice.
Stayed 2 nights in Aug 2024

10/10 Excellent

Candice

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In room dining ends at 10 , wish it was a little later that is the only thing I was disappointed about
Stayed 1 night in Aug 2024

10/10 Excellent

Krenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Traci

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Sereatha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing resort to take your kids. The only con i discovered is that it doesn't offer complimentary breakfast although its an expensive. Although they have a breakfast area i was told by a staff mbr that it was only for private parties.
Stayed 2 nights in Jun 2024

10/10 Excellent

contrina

Stayed 1 night in Aug 2024

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All activities and conveniences a family could hope for in a resort. The staff was kind and helpful. The grounds and amenities were all clean and well cared for. It was a wonderful experience worth repeating!
Stayed 4 nights in Aug 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time at the Wilderness! We have stayed several times in the past, but this was the first time staying at the Stone Hill Lodge. As always, our stay was comfortable, and our kids had a blast at the water park!
Stayed 1 night in Aug 2024