Grand Kempinski Hotel Shanghai

5.0 star property
Luxury hotel connected to the convention centre in Downtown Shanghai with 4 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Kempinski Hotel Shanghai

View from room
Executive Suite
View from room
Indoor pool, pool loungers
Executive lounge

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Spa
    Spa
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
The price is AU$235
includes taxes & fees
24 Nov - 25 Nov

Explore the area

Map
1288 Lujiazui Ring Road, Shanghai, Shanghai, 200120
  • IFC Mall
    11 min walk
  • Oriental Pearl Tower
    11 min walk
  • Jin Mao Tower
    12 min walk
  • Shanghai (PVG-Pudong Intl.)
    43 min drive

Room options

Grand Skyline View King Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
HDTV
  • 56 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Skyline Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
  • 102 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Grand Club Skyline View King Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
  • 56 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Bund View Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
  • 43 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

Grand Skyline View Twin Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
HDTV
  • 56 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Club Skyline View Twin Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Club Bund View Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
HDTV
  • 43 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

Grand Club Skyline View Twin Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
  • 56 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Deluxe Bund View King Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
  • 43 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Premier Skyline View Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Club Skyline View King Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Club Bund View King Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
  • 43 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Executive Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
  • 85 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Diplomatic Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
  • 104 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Premier Skyline View King Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Bund View King Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
HDTV
  • 56 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Shanghai

Grand Kempinski Hotel Shanghai puts you in the heart of Shanghai, connected to the convention centre and within a 20-minute stroll of popular places like The Bund and Oriental Pearl Tower. Highlights at this luxury hotel include 4 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at Yhi Spa can include massages and facials along with access to the sauna. The restaurant, Elements, is open for breakfast, lunch and dinner. Enjoy the indoor swimming pool, gym, Hot tub and sauna. Business amenities include meeting rooms, conference space, and a business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 5-property class Downtown Shanghai hotel include Shanghai Tower and People's Square.

What's nearby

  • Oriental Pearl Tower - 11 min walk - 0.9 km
  • Shanghai Tower - 16 min walk - 1.4 km
  • The Bund - 18 min walk - 1.6 km
  • Yu Garden - 6 min drive - 4.6 km
  • Nanjing Road Shopping District - 6 min drive - 4.5 km

Getting around

  • South Pudong Road Station - 6 min walk
  • Shanghai South Railway Station - 15 min drive
  • Pudong International Airport (PVG) - 43 min drive

Restaurants

  • ‪Tavola - ‬5 min walk
  • ‪顺峰 - ‬5 min walk
  • ‪中融碧玉蓝天大厦 - ‬5 min walk
  • ‪Fifty 8° Grill - ‬6 min walk
  • ‪晶采轩 - ‬4 min walk

About this property

Grand Kempinski Hotel Shanghai

Luxury hotel connected to the convention centre in Downtown Shanghai with 4 restaurants
Grand Kempinski Hotel Shanghai offers its guests a full-service spa, an indoor pool, and a health club. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. A hot tub, a sauna, and spa services are also featured at the luxury Grand Kempinski Hotel Shanghai. Free self parking is available.

This Art Deco Shanghai hotel is smoke free.

  • 1 building
  • 686 guestrooms or units
  • 30 levels
  • 4 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 2009
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
Grand Kempinski Hotel Shanghai offers 686 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature down duvets. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and designer toiletries.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Yhi Spa has 3 treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Chinese (Mandarin), English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 208 for adults and CNY 104 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Acqua
  • Albero
  • Elements
  • Red Passion
  • Suntime Century

Family friendly

  • Children's toys
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Facials
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • Lift

More

  • 1 building
  • 30 floors
  • Art Deco architecture
  • Ballroom
  • Built in 2009
  • Eco-friendly cleaning products used
  • Living plant wall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee: 100-per cent of room rate for check-in between noon and 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Renovations and closures

The property will be renovating from 1 November 2024 to 5 November 2024 (completion date subject to change). The following areas are affected:
  • Parking area
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Kempinski Hotel Shanghai

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 350 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 208 for adults and from CNY 104 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: 100 per cent of room rate for check-in between noon and 6:00 PM
  • Rollaway bed fee: CNY 350 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Grand Kempinski
Grand Kempinski Hotel
Grand Kempinski Hotel Shanghai
Grand Kempinski Shanghai
Shanghai Grand Kempinski
Gran Melia Shanghai Hotel Shanghai
Kempinski Shanghai Shanghai
Grand Kempinski Hotel Shanghai Hotel
Grand Kempinski Hotel Shanghai Shanghai
Grand Kempinski Hotel Shanghai Hotel Shanghai

Frequently asked questions

What is the cancellation policy at Grand Kempinski Hotel Shanghai?

Grand Kempinski Hotel Shanghai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Kempinski Hotel Shanghai?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Grand Kempinski Hotel Shanghai on 24 Nov 2024 start from AU$234.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Kempinski Hotel Shanghai?

Yep, Grand Kempinski Hotel Shanghai has a free self car park.

Is there a spa on site at Grand Kempinski Hotel Shanghai?

Yep, Yhi Spa is available for guests. You'll enjoy heaps of services like facials and body treatments.

Does Grand Kempinski Hotel Shanghai have a pool?

Grand Kempinski Hotel Shanghai has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Grand Kempinski Hotel Shanghai?

Grand Kempinski Hotel Shanghai features a full-service spa, a health club and an indoor pool. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes Grand Kempinski Hotel Shanghai a romantic place to stay?

1 hot tub and 24-hour room service, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Grand Kempinski Hotel Shanghai.

Is Grand Kempinski Hotel Shanghai family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Grand Kempinski Hotel Shanghai is a hit with families.

Are there hot tubs in the rooms at Grand Kempinski Hotel Shanghai?

No, but there are deep-soaking baths in the guestrooms.

Does Grand Kempinski Hotel Shanghai serve breakfast?

You bet, buffet brekkie is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Grand Kempinski Hotel Shanghai?

No, Grand Kempinski Hotel Shanghai does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Kempinski Hotel Shanghai?

Yep, you can grab a meal at Grand Kempinski Hotel Shanghai's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Grand Kempinski Hotel Shanghai?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Kempinski Hotel Shanghai?

No, pets and service animals are not allowed.

Grand Kempinski Hotel Shanghai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 652 out of 1015 reviews" "
Rating 8 - Good. 253 out of 1015 reviews" "
Rating 6 - Okay. 62 out of 1015 reviews" "
Rating 4 - Poor. 32 out of 1015 reviews" "
Rating 2 - Terrible. 16 out of 1015 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great and couldn't help you enough, room was spacious and comfortable, and hotel was in close proximity to anything or anywhere I needed to go. Only annoying thing was that there was only 2 of 50 channels that catered for English speaking countries.
Stayed 3 nights in Aug 2024

6/10 Okay

Ling Feng

Liked: Cleanliness, staff & service
None
Stayed 2 nights in Aug 2024

4/10 Poor

Julia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overall this hotel which the only hotel I always stay when visiting Shanghai is excellent except my last visit on the 04th of August. I put my AirPods on the side table and when the female cleaner finished cleaning up, it wasn’t there anymore and the hotel insisted the cleaner didn’t take it. I checked my Find My Device and the location is somewhere unknown to me on that certain street. My fault should not have left valuable item like this.
Stayed 1 night in Aug 2024

10/10 Excellent

Laurizaida Soares

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the hotel. It's very clean and has a classy atmosphere. The Pearl Tower is just a 5-minute walk away, and the Shanghai Aquarium is only 2 minutes away. The staff are extremely helpful and polite.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation, situated close to a lot of anemeties.
Stayed 1 night in Jul 2024

10/10 Excellent

Kangning

Stayed 1 night in Jul 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property with lovely staff ! hope to return again soon
Stayed 2 nights in Jul 2024

10/10 Excellent

HI ALLIANCE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Zuobao

Stayed 2 nights in Jul 2024

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
All perfect
Stayed 6 nights in Jul 2024

10/10 Excellent

Lijun

Stayed 1 night in Jul 2024

4/10 Poor

Yiming

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old and broken room system
Stayed 2 nights in Jul 2024

2/10 Terrible

Tony

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Bad Service of a 5 Star hotel
Random lady stand at lift lobby at 1.30am asking me want service. When i report to front desk, they dont seem to be apologetic. Stayed 2 night, first night my room air con not working, sweating whole night while sleeping. Report the next day and the technician confirmed air con malfunction and change my room, again not apologetic at all for causing inconveniences to me.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room are spacious and bund view is great
Stayed 2 nights in Jul 2024

10/10 Excellent

Antoine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

4/10 Poor

seyed hani elamahdi mortazavi

Business traveller, Travelled with partner
Disliked: Staff & service
it was average
Stayed 4 nights in Jul 2024

6/10 Okay

Chelsa

Liked: Cleanliness, room comfort
Disliked: Staff & service
3 star
First impression of this hotel: Failed. The check in staff is absolutely not friendly not all. You won’t feel like you are welcome at all. The security staff is much friendlier. The room is quite old looking. They need to renovate the hotel. Location: Around 10 plus mins to the train station. There’s not much food option available here.
Stayed 4 nights in Jun 2024

10/10 Excellent

Neil

Stayed 3 nights in Jun 2024

6/10 Okay

Steve

Business traveller
Liked: Staff & service
Great location but the propert is showing it’s age and could use some repairs
Stayed 1 night in Jun 2024

10/10 Excellent

Joseph

Stayed 2 nights in Jun 2024

10/10 Excellent

Guangji

Stayed 1 night in Jun 2024

8/10 Good

Eduardo, hialeah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with the exception the air conditioning was not to the standards of a five star property . Changed rooms twice and still not cold in any sense of the word with the heat in Shanghai . The staff very accommodating to me and the breakfast is one of the best I’ve had anywhere with a great selection . Rooms are large and comfortable.
Stayed 2 nights in Jun 2024

10/10 Excellent

AHMED

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
موقع ومنظر رائع
انصح فيه وبشدة الموقع الغرفة منظرها روعة جدا
Stayed 2 nights in Jun 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Jun 2024

10/10 Excellent

Xiaomei

Stayed 1 night in May 2024