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Mandarin Oriental Pudong, Shanghai

5.0 star property
Luxury hotel connected to a shopping centre in Downtown Shanghai with 4 restaurants
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mandarin Oriental Pudong, Shanghai

Cocktail bar
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Exterior
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Parking included
  • 24/7 front desk
The price is AU$378
includes taxes & fees
6 Feb - 7 Feb

Explore the area

Map
111 Pudong South Road, Pudong, Shanghai, Shanghai, 200120
  • Oriental Pearl Tower
    ‪10 min walk‬
  • IFC Mall
    ‪13 min walk‬
  • Jin Mao Tower
    ‪14 min walk‬
  • Shanghai (PVG-Pudong Intl.)
    ‪43 min drive‬

Room options

View all photos for Club Room, 2 Single Beds, River View

Minibar, in-room safe, desk, laptop workspace

Club Room, 2 Single Beds, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
LCD TV
  • 50 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Mandarin, Club Room, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Mandarin, Club Room, 1 King Bed, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
LCD TV
  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Twin Star)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Twin Star)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
LCD TV
  • 75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
LCD TV
  • 75 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Pillow menu
  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, River View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Pillow menu
  • 50 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Mandarin River Themed Room King

Minibar, in-room safe, desk, laptop workspace

Mandarin River Themed Room King

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Pillow menu
  • 61 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Mandarin, Room, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Mandarin, Room, 1 King Bed, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Pillow menu
  • 61 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Pearl Tower)

Suite, 1 King Bed (Pearl Tower)

Suite, 1 King Bed (Pearl Tower)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
LCD TV
  • 101 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
LCD TV
  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Premier Suite, 1 King Bed, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
LCD TV
  • 101 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin, Room, 1 King Bed

Mandarin, Room, 1 King Bed

Mandarin, Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Pillow menu
  • 61 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Pillow menu
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Harbour City)

Suite, 1 King Bed (Harbour City)

Suite, 1 King Bed (Harbour City)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
LCD TV
  • 67 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Club Room, 1 King Bed, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
LCD TV
  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Pillow menu
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Similar properties

Front of property

Grand Hyatt Shanghai

Pool
Hot tub
Parking included
Free WiFi
4.5 out of 5, Wonderful, (1001)
The price is AU$277
for 1 room
includes taxes & fees
6 Feb - 7 Feb
Grand Hyatt Shanghai

About the area

Shanghai

Mandarin Oriental Pudong, Shanghai puts you in the heart of Shanghai, connected to a shopping centre and within a 20-minute stroll of popular places like The Bund and Oriental Pearl Tower. Highlights at this luxury hotel include 4 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering at The Spa can include massages, aromatherapy and mani/pedis along with access to the sauna and steam room. The restaurant, Fifty 8 Grill, serves French cuisine and is open for lunch and dinner. Qi Bar is the hotel's own cocktail bar, serving drinks along with light fare. Enjoy the gym, Hot tub and sauna. Meeting rooms, a 24-hour business centre, and conference space are among the business amenities offered. Other amenities include a coffee shop/cafe, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class Downtown Shanghai hotel include People's Square and Yu Garden.

What's nearby

  • Oriental Pearl Tower - 10 min walk
  • The Bund - 18 min walk
  • Shanghai Tower - 19 min walk
  • Yu Garden - 6 min drive
  • Nanjing Road Shopping District - 6 min drive

Getting around

  • South Pudong Road Station - 8 min walk
  • Shanghai South Railway Station - 15 min drive
  • Pudong International Airport (PVG) - 43 min drive

Restaurants

  • ‪尚悦湾 - ‬6 min walk
  • ‪Yong Yi Ting - ‬4 min walk
  • ‪Tavola - ‬4 min walk
  • ‪顺峰 - ‬7 min walk
  • ‪中融碧玉蓝天大厦 - ‬7 min walk

About this property

Mandarin Oriental Pudong, Shanghai

Luxury hotel connected to a shopping centre in Downtown Shanghai with 4 restaurants
Mandarin Oriental Pudong, Shanghai offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge.

Business amenities include a 24-hour business centre and meeting rooms. A fitness centre, a sauna, and spa services are also featured at the luxury Mandarin Oriental Pudong, Shanghai. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Shanghai hotel.

  • 1 building
  • 362 guestrooms or units
  • 25 levels
  • 4 dining venues
  • Conference rooms
  • Built in 2013
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Mandarin Oriental Pudong, Shanghai offers 362 air-conditioned accommodations with iPod docking stations and minibars. This accommodation offers separate sitting areas and includes dining tables. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The Spa has 13 treatment rooms, including rooms for couples. Services include facials and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CNY 120 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: High-speed internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 274 for adults and CNY 137 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Fifty 8 Grill
  • Qi Bar
  • Riviera Lounge
  • Yong Yi Ting
  • Zest

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Spa tub

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mandarin Oriental Pudong, Shanghai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 437.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 274 for adults and from CNY 137 for children
  • Fee for in-room wireless Internet: CNY 120 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: CNY 120 per 24-hour period (rates may vary)
  • Airport shuttle fee: CNY 950 per vehicle (one-way)
  • Rollaway bed fee: CNY 437.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Mandarin Oriental Pudong
Mandarin Oriental Pudong Hotel
Mandarin Oriental Pudong Hotel Shanghai
Mandarin Oriental Pudong Shanghai
Mandarin Oriental Shanghai Pudong
Mandarin Oriental Pudong Shanghai Hotel
Mandarin Oriental Pudong Shan
Mandarin Oriental Pudong Shanghai
Mandarin Oriental Pudong, Shanghai Hotel
Mandarin Oriental Pudong, Shanghai Shanghai
Mandarin Oriental Pudong, Shanghai Hotel Shanghai

Frequently asked questions

What is the cancellation policy at Mandarin Oriental Pudong, Shanghai?

Mandarin Oriental Pudong, Shanghai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mandarin Oriental Pudong, Shanghai?

As of 23 Jan 2025, prices found for a 1-night stay for 2 adults at Mandarin Oriental Pudong, Shanghai on 6 Feb 2025 start from AU$377.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mandarin Oriental Pudong, Shanghai?

Yep, Mandarin Oriental Pudong, Shanghai has a free self car park.

Is there a spa on site at Mandarin Oriental Pudong, Shanghai?

Yep, The Spa is available for guests. It has a steam room and a sauna. You'll enjoy services like facials.

Does Mandarin Oriental Pudong, Shanghai have a pool?

Mandarin Oriental Pudong, Shanghai has an indoor pool.

What luxury perks are available at Mandarin Oriental Pudong, Shanghai?

Mandarin Oriental Pudong, Shanghai features a full-service spa, an indoor pool and 4 restaurants.

What makes Mandarin Oriental Pudong, Shanghai a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Mandarin Oriental Pudong, Shanghai.

Is Mandarin Oriental Pudong, Shanghai family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Mandarin Oriental Pudong, Shanghai is a hit with families.

Does Mandarin Oriental Pudong, Shanghai serve breakfast?

Yeah, buffet brekkie is served daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Mandarin Oriental Pudong, Shanghai?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Mandarin Oriental Pudong, Shanghai?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Mandarin Oriental Pudong, Shanghai?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mandarin Oriental Pudong, Shanghai?

No, pets and service animals are not allowed.

Mandarin Oriental Pudong, Shanghai Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 334 out of 427 reviews" "
Rating 8 - Good. 68 out of 427 reviews" "
Rating 6 - Okay. 14 out of 427 reviews" "
Rating 4 - Poor. 7 out of 427 reviews" "
Rating 2 - Terrible. 4 out of 427 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Pudong
It’s my first time staying at a Mandarin Oriental property, and it definitely live up to the 5 stars reputation. We got a deal to the club room and splurge on the upgrade. The clubroom included breakfast, after tea, happy hour with hors d’oeuvres, and two pieces of laundry daily. We took full advantage of the club lounge, and especially impressed with The personal services of the lounge staff. Stevie at the lounge was extremely attentive, even Remembering the drink of choice of one of our group member! The buffet breakfast at Zest is impressive, Full of both western and eastern options. The staff was diligent, making sure all dirty plates are cleared off the tabled And drinks refilled despite busy breakfast service. The room is immaculate, spacious, Modern, with beautiful Chinese accents. The Bell staff are helpful, thank you Allen for Helping with my heavy suitcases, and calling for an extra van to take us to the subway. Thank you to the concierge staff to make sure all the packages arrived safely and delivered to the room. The only downside is the Hotel it’s a little far from the nearby subway station(17 minutes walk), But there is a free hotel shuttle available on first serve basis that can take you within 2 km radius.
Stayed 3 nights in Oct 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a very beautiful hotel, close to everything. We had a river view room and that was spectacular. The room was large, very clean and well decorated. Definitely recommend this hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful helpful staff, concierge Joy and Marko was extremely helpful. Breakfast was great.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

2/10 Terrible

Qun

Stayed 1 night in Sep 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel and will recommend it for anyone who wants to visit shanghai
Stayed 4 nights in Sep 2024

10/10 Excellent

Nayef

Stayed 4 nights in Sep 2024

10/10 Excellent

FOO CHOO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!
Stayed 4 nights in Sep 2024

10/10 Excellent

Cindy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Cindy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Rebecca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding experience and great value
Stayed 2 nights in Aug 2024

10/10 Excellent

Qin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, excellent service
Stayed 4 nights in Aug 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building / room is as you would expect from a 5 star hotel. What really sets it apart is the incredible staff and remarkable breakfast. Worth every penny and the perfect place to stay if you would like to treat yourself in Shanghai.
Stayed 1 night in Aug 2024

8/10 Good

Shenyan

Travelled with family and small children
Liked: Cleanliness, staff & service
Free wifi does not work, need to pay for wifi for more than $8 per day
Stayed 2 nights in Aug 2024

4/10 Poor

Elizabeth

Liked: Staff & service
Disliked: Property conditions & facilities
Looks old, Wi-Fi doesn't work, the area around not convenient
Stayed 6 nights in Aug 2024

8/10 Good

Lisa

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
Besides the brushing under the rug for a guest smoking in the room with their door wide open to the hallway, it was alright.
Stayed 2 nights in Aug 2024

4/10 Poor

Tong

Disliked: Cleanliness, amenities, property conditions & facilities
They don’t even mention the vip access before I brought that up. And no upgrade offered
Stayed 1 night in Jul 2024

10/10 Excellent

Wei, Beaconsfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Wei, Beaconsfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jul 2024

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Yumei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at the Shanghai Pudong Mandarin Oriental. The hotel is located by the Huang Pu River, next to the Shanghai financial district. My room has fantastic river view. Night walks along the river with city views are remarkable and unique experiences. The service at the Shanghai Pudong Mandarin Oriental was exceptional. Breakfast at Zest was truly outstanding. The restaurant manager, Alan's warm and welcoming demeanor added a personal touch to the dining experience. The combination of luxurious accommodations, impeccable service, and the culinary delights at Zest made it an unforgettable experience. Whether you're visiting Shanghai for business or leisure, I highly recommend the Shanghai Pudong Mandarin Oriental.
Stayed 4 nights in Jul 2024

10/10 Excellent

Randy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Very caring staff, Jennifer helped me checked in and she’s wonderful. Lovely hotel with great bar and breakfast. Would recommend for a stay in Shanghai.
Stayed 1 night in Jul 2024