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Mandarin Oriental, Shenzhen

5.0 star property
Luxury hotel connected to the convention centre in Shenzhen with 8 restaurants

Photo gallery for Mandarin Oriental, Shenzhen

Bar (on property)
7 treatment rooms, massages
Bar (on property)
Skyline View Suite
Twin Room (Skyline View)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Gym
  • Free WiFi
The current price is AU$633
includes taxes & fees
6 Apr - 7 Apr

Explore the area

Map
No. 5001 Huanggang Road, Futian District, Shenzhen, Guangdong
  • Huaqiangbei
    ‪4 min drive‬
  • Shenzhen Convention and Exhibition Center
    ‪5 min drive‬
  • Dongmen Pedestrian Street
    ‪8 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪36 min drive‬

Room options

View all photos for Club Skyline View King Room

Premium bedding, minibar, in-room safe, desk

Club Skyline View King Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Bathrobes
Hairdryer
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier View Twin Room

Premier View Twin Room

Premier View Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Bathrobes
Hairdryer
  • 76 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe View Suite

Premium bedding, minibar, in-room safe, desk

Deluxe View Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Bathrobes
Hairdryer
  • 114 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Oriental Suite

Oriental Suite

Oriental Suite

Highlights

Separate dining area
Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Separate bedroom
  • 190 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Skyline View Twin Room

Club Skyline View Twin Room

Club Skyline View Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Bathrobes
Hairdryer
  • 76 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Mandarin Suite

Mandarin Suite

Mandarin Suite

Highlights

Separate dining area
Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Separate bedroom
  • 190 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Skyline View Suite

Skyline View Suite

Skyline View Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Separate bedroom
Bathrobes
  • 114 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Separate dining area
Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Separate bedroom
  • 400 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Bathrobes
Hairdryer
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier View King Room

Premium bedding, minibar, in-room safe, desk

Premier View King Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Bathrobes
Hairdryer
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room (Skyline View)

Twin Room (Skyline View)

Twin Room (Skyline View)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Bathrobes
Hairdryer
  • 63 sq m
  • Sleeps 3
  • 2 Single Beds

About the area

Shenzhen

Mandarin Oriental, Shenzhen places you in the heart of Shenzhen, connected to the convention centre and 1.8 km (1.1 mi) from Huaqiangbei. Highlights at this luxury hotel include 8 restaurants, a full-service spa and an indoor swimming pool. .The restaurant, The Bay by Chef Fei, serves Chinese cuisine and is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and massage/treatment rooms. Each morning self-service breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of free self parking. .Places within a 15-minute drive of this 5-property class Futian hotel include Dongmen Pedestrian Street and Window of the World.

What's nearby

  • Huaqiangbei - 4 min drive - 2.8 km
  • Shenzhen Convention and Exhibition Center - 5 min drive - 4.5 km
  • Huanggang Border Crossing - 6 min drive - 5.1 km
  • Coco Park Shopping Center - 6 min drive - 5.0 km
  • Dongmen Pedestrian Street - 8 min drive - 6.9 km

Getting around

  • Lotus Village Station - 2 min drive
  • Hong Kong Lok Ma Chau Station - 6 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 36 min drive

Restaurants

  • ‪美乐茶餐吧 - ‬7 min walk
  • ‪那达慕蒙古风味酒楼 - ‬7 min walk
  • ‪茶苑 - ‬18 min walk
  • ‪天威宽带 - ‬14 min walk
  • ‪索引视觉设计有限公司 - ‬7 min walk

About this property

Mandarin Oriental, Shenzhen

Luxury hotel connected to the convention centre in Shenzhen with 8 restaurants
Mandarin Oriental, Shenzhen offers its guests a full-service spa, an indoor pool, and a fitness centre. There are 8 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 10 meeting rooms available. The luxury Mandarin Oriental, Shenzhen also features spa services, concierge services, and laundry facilities. Self parking is free.

This 5-star Shenzhen hotel is smoke free.

  • 178 guestrooms or units
  • 8 dining venues
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Mandarin Oriental, Shenzhen offers 178 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with digital channels.

Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The Spa at Mandarin Oriental Shenzhen has 7 treatment rooms. Services include massages. The spa is open daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Similar properties

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  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 71 reviews
The price is AU$482
includes taxes & fees
1 Apr - 2 Apr
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site

Food and drink

  • Daily self-serve breakfast available 6:30 AM to 10:30 AM for a fee: CNY 308 for adults and CNY 154 for children
  • 8 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Bazaar 叁餐
  • OPUS 388
  • RIN
  • TAPAS 77
  • The Bay by Chef Fei

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Shopping centre

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 7 treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mandarin Oriental, Shenzhen

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately CNY 308 for adults and from CNY 154 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments and Alipay.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Mandarin Oriental Shenzhen
Mandarin Oriental, Shenzhen Hotel
Mandarin Oriental, Shenzhen Shenzhen
Mandarin Oriental, Shenzhen Hotel Shenzhen

Frequently asked questions

What is the cancellation policy at Mandarin Oriental, Shenzhen?

Mandarin Oriental, Shenzhen offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mandarin Oriental, Shenzhen?

As of 31 Mar 2025, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Shenzhen on 6 Apr 2025 start from AU$633.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mandarin Oriental, Shenzhen?

Yep, Mandarin Oriental, Shenzhen has a free self car park.

Is there a spa on site at Mandarin Oriental, Shenzhen?

Yep, The Spa at Mandarin Oriental Shenzhen is available for guests. You'll enjoy services like massages.

Does Mandarin Oriental, Shenzhen have a pool?

Mandarin Oriental, Shenzhen has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Mandarin Oriental, Shenzhen?

Mandarin Oriental, Shenzhen features a full-service spa, an indoor pool and 8 restaurants.

What makes Mandarin Oriental, Shenzhen a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Mandarin Oriental, Shenzhen.

Does Mandarin Oriental, Shenzhen serve breakfast?

Sure does, self-service breakfast is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Mandarin Oriental, Shenzhen?

No, Mandarin Oriental, Shenzhen does not offer an airport shuttle service.

Is there a bar or restaurant at Mandarin Oriental, Shenzhen?

Yep, they've got a lounge bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Mandarin Oriental, Shenzhen?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mandarin Oriental, Shenzhen?

No, pets and service animals are not allowed.

Mandarin Oriental, Shenzhen Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 8 out of 11 reviews
Rating 8 - Good. 3 out of 11 reviews
Rating 6 - Okay. 0 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandr

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

SIN YIN FABIOLA, Singapore

Stayed 2 nights in Apr 2024

10/10 Excellent

Pui Tak

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tuomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

feng ni

Stayed 1 night in Sep 2024

10/10 Excellent

Chun Kit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Pik Wa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

GERE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Se Wun Celine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

J Y M

Stayed 1 night in Mar 2024

8/10 Good

Hoi Ching Toby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WiFi service has to be improved.
Service is very good! Tidy and stylish room but the wifi is not working at all not even slowly. And the washroom flushing function is a bit weak too.
Stayed 1 night in Aug 2023