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The Upper House Hotel

3.0 star property
Hotel in Simpang Ampat with 24-hour front desk and coffee shop/cafe

Photo gallery for The Upper House Hotel

Exterior
Reception hall
Reception
Executive King
Front of property - evening/night

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Laundry
  • Parking included
  • 24/7 front desk

Explore the area

Map
22A Jalan Vervea 10, Simpang Ampat, Penang, 14110
  • Design Village Outlet Mall
    ‪10 min walk‬
  • Bukit Batu Kawan
    ‪6 min drive‬
  • Negeri Pulau Pinang Stadium
    ‪7 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪27 min drive‬

Room options

View all photos for Premier King

Premier King

Premier King

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
Bidet
  • 31.4 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Upper King (No Windows)

Minibar, in-room safe, desk, blackout curtains

Upper King (No Windows)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Coffee/tea maker
  • 15.3 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room

Minibar, in-room safe, desk, blackout curtains

Executive Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
Bidet
  • 15.3 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Upper Twin

Minibar, in-room safe, desk, blackout curtains

Upper Twin

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Coffee/tea maker
  • 15.3 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Upper King

Minibar, in-room safe, desk, blackout curtains

Upper King

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Coffee/tea maker
  • 15.3 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Upper Twin (No Windows)

Upper Twin (No Windows)

Upper Twin (No Windows)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Coffee/tea maker
  • 15.3 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier King Room

Minibar, in-room safe, desk, blackout curtains

Premier King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Upper King Room

Minibar, in-room safe, desk, blackout curtains

Upper King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Upper Twin Room

Minibar, in-room safe, desk, blackout curtains

Upper Twin Room

  • Sleeps 2
  • 2 Single Beds

Similar properties

Front of property - evening/night

Citadines Prai Penang

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (76)
The price is AU$125
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Citadines Prai Penang

About the area

Simpang Ampat

At The Upper House Hotel you'll be within a 10-minute walk of Design Village Outlet Mall and 3.8 km (2.4 mi) from Bukit Batu Kawan. Highlights at this hotel include an outdoor swimming pool, free self-parking and a poolside bar. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of limited parking. .In proximity to this 3-property class Simpang Ampat hotel you'll find Queensbay Mall.

What's nearby

  • Design Village Outlet Mall - 10 min walk
  • Bukit Batu Kawan - 6 min drive
  • Negeri Pulau Pinang Stadium - 7 min drive
  • AEON Mall Bukit Mertajam - 13 min drive
  • St. Anne's Church - 18 min drive

Getting around

  • Penang Sentral - 29 min drive
  • Penang (PEN-Penang Intl.) - 27 min drive

Restaurants

  • ‪IKEA Restaurant - ‬12 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪McDonald's & McCafé - ‬11 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪A&W - ‬8 min walk

About this property

The Upper House Hotel

Hotel in Simpang Ampat with 24-hour front desk and coffee shop/cafe
There's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. The Upper House Hotel also features an outdoor pool, concierge services, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.

This 3-star Simpang Ampat hotel is smoke free.

  • 89 guestrooms or units
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
The Upper House Hotel offers 89 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with digital channels. Bathrooms include a shower, bidets and hairdryers.

This Simpang Ampat hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Street parking available
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MYR 25 for adults and MYR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Upper House Hotel

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per accommodation, per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 25 for adults and from MYR 15 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Union Pay, debit cards and cash.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

The Upper House Hotel Hotel
The Upper House Hotel Simpang Ampat
The Upper House Hotel Hotel Simpang Ampat

Frequently asked questions

What is the cancellation policy at The Upper House Hotel?

The Upper House Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Upper House Hotel?

Yep, The Upper House Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to The Upper House Hotel?

The closest beach to The Upper House Hotel is Pantai Kapor Bakar (19 km).

Does The Upper House Hotel have a pool?

The Upper House Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 7:00 AM to 8:00 PM.

Does The Upper House Hotel serve breakfast?

Sure does, buffet brekkie is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at The Upper House Hotel?

No, The Upper House Hotel does not offer an airport shuttle service.

What time are check-in & check-out at The Upper House Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Upper House Hotel?

No, pets and service animals are not allowed.

The Upper House Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 14 out of 24 reviews
Rating 8 - Good. 6 out of 24 reviews
Rating 6 - Okay. 4 out of 24 reviews
Rating 4 - Poor. 0 out of 24 reviews
Rating 2 - Terrible. 0 out of 24 reviews

9.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

WAIWAH

Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Yi Ming

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Chin Tong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is clean and comfortable. Room size a bit smaller but just just nice for business travelers. Locations is near to 2nd bridge and easy to access to Bayan Lepas.
Stayed 2 nights in May 2024

10/10 Excellent

Sangho

Stayed 2 nights in Apr 2024

10/10 Excellent

Dave

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice biz hotel.
Newish hotel with nice rooms. No water given in room but to collect at dispenser located outside. Breakfast is poor so don't expect much.
Stayed 2 nights in Jan 2024

10/10 Excellent

Nur Ain Jong

Travelled with family, Travelled with family and small children
Liked: Amenities
Near to ikea and even though the room is a bit small, it still has a comfortable bed and basic requirement in the room. Will definitely come back to stay.
Stayed 1 night in Dec 2023

10/10 Excellent

D.N Esham

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
GOOD INTERIOR.
Stayed 2 nights in Sep 2022

8/10 Good

Wee Kang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Not much shop around the hotel
Stayed 1 night in Aug 2022

8/10 Good

Dhanabalan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Jul 2022

8/10 Good

Leong Sze

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
nice property. wish the bar was open.
Stayed 1 night in Jan 2022

10/10 Excellent

Yee Guan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Has potential
New hotel. Everything was good naturally. Staff is also friendly. Rate should be adjusted to non-peak season considering lower occupancy to attract more travellers. Has potential.
Stayed 1 night in Jan 2022

6/10 Okay

mariam

Liked: Cleanliness, property conditions & facilities
Too small to stay.
Not meant for us. Too small and compact. Just for sleeping is ok. Cannot stay for too long coz too small.
Stayed 1 night in Dec 2021

10/10 Excellent

KIM YENG

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the design of this hotel, very cozy. Everything is excellent except the breakfast which did not make sense, served curry chicken rice and spaghetti as breakfast
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2021

10/10 Excellent

KUOPAO

Stayed 7 nights in Oct 2024

10/10 Excellent

KUOPAO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

10/10 Excellent

KUOPAO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Arman

Liked: Cleanliness, staff & service
Stayed 6 nights in May 2024

8/10 Good

Yungming

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
乾淨整潔，早餐有變化。
Stayed 4 nights in Oct 2023

6/10 Okay

Kam

Stayed 1 night in Aug 2023

10/10 Excellent

Eng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
First, it looks very high class, nice design, clean and comfort. You can rest assured that your stay will be pleasant and enjoyable. The rooms are designed with comfort in mind, offering cozy beds and pillows. However, they provide two pillows only. I wish to have extra pillows. The room air conditioning is very cool and refreshing environment for me. I like it. In addition, the hot water heaters in the bathroom is excellent. There is a water dispenser available at each floor. Swimming pool is not very big. Wish they have other facilities like gym and sauna.
Stayed 1 night in Jun 2023

10/10 Excellent

SEONGHOE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2022