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Hyatt Regency Austin

4.0 star property
Lakefront hotel with 24-hour fitness centre and 24-hour front desk

Photo gallery for Hyatt Regency Austin

Exterior
Lobby
Outdoor pool, open 9:00 AM to 10:00 PM, pool cabanas (surcharge)
Breakfast, lunch and dinner served
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Pet-friendly
The current price is AU$447
includes taxes & fees
17 Apr - 18 Apr

Explore the area

Map
208 Barton Springs Rd, Austin, TX, 78704
  • Zilker Park
    ‪4 min drive‬
  • University of Texas at Austin
    ‪5 min drive‬
  • Texas State Capitol
    ‪6 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (ADA Shower)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds (ADA Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Corner

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 31 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, River View, Corner

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, River View, Corner

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 31 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, River View, Corner

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, River View, Corner

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 31 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Partial River View)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (Partial River View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 31 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Patio, River View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Patio, River View

Highlights

Patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 31 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, River View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 31 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, River View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Balcony, River View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 31 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, River View

Studio Suite, 1 King Bed, River View

Studio Suite, 1 King Bed, River View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 39 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, River View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Balcony, River View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 31 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Patio, River View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Patio, River View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 31 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Room, 1 King Bed, River View

Room, 1 King Bed, River View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 31 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (ADA Shower)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (ADA Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Presidential Suite

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 87 sq m
  • River view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Suite, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 89 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Premium Studio, Patio

Highlights

Patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 43 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Partial River View)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (Partial River View)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 31 sq m
  • Partial lake view
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 130 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

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About the area

Austin

Hyatt Regency Austin puts you in the heart of Austin, within just a 10-minute stroll of Long Center for the Performing Arts and Ann W. Richards Congress Avenue Bridge. Highlights at this eco-friendly hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, Southwest Bistro (SWB), is open for breakfast, lunch and dinner. Marker 10 Bar & Patio is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the gym, Hot tub, pool cabanas and pool loungers. 45000 square feet (4181 square metres) of event facilities include meeting rooms and a conference centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 30-minute walk of this Downtown Austin hotel include Stevie Ray Vaughan Statue and Texas State Capitol.

What's nearby

  • Austin Convention Center - 16 min walk - 1.4 km
  • Sixth Street - 17 min walk - 1.4 km
  • Zilker Park - 4 min drive - 3.0 km
  • University of Texas at Austin - 5 min drive - 4.1 km
  • Texas State Capitol - 6 min drive - 3.0 km

Getting around

  • Austin Station - 10 min drive
  • Downtown Station - 19 min walk
  • Austin-Bergstrom International Airport (AUS) - 20 min drive

Restaurants

  • ‪Whataburger - ‬7 min walk
  • ‪Sandy's Hamburgers - ‬7 min walk
  • ‪Fareground - ‬11 min walk
  • ‪Ego's Lounge - ‬7 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Hyatt Regency Austin

Lakefront hotel with 24-hour fitness centre and 24-hour front desk
Hyatt Regency Austin offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 45000 square feet (4181 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Hyatt Regency Austin. For a fee, parking is available.

Smoking is allowed in designated areas at this Austin hotel.

  • 448 guestrooms or units
  • 16 levels
  • Conference rooms
  • 45000 sq ft of conference space
  • 4181 sq. m of conference space
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Regency Austin offers 448 accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Austin hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (USD 62 per night; includes in/out privileges)
  • Covered valet parking on site (USD 70 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 35 for adults and USD 17.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Marker 10 Bar & Patio
  • Southwest Bistro (SWB)
  • Starbucks

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Free cot
  • In-room refrigerator
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference centre (45,000 square foot of space)
  • Meeting rooms

Outdoors

  • On a lake
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • IPod dock
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in fee: USD 40
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from 1 April 2025 to 4 September 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Business centre
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities

Guests will have access to the following alternative facilities during the renovation:

  • Health club

Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay, plus a one-time cleaning fee of USD 100
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 35 for adults and from USD 17.5 for children
  • Covered self-parking fee: USD 62 per night (in/out privileges)
  • Valet parking fee: USD 70 per night (in/out privileges)
  • Pet fee: USD 150 per pet, per stay plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 40 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Austin Hyatt
Austin Hyatt Regency
Austin Regency
Austin Regency Hyatt
Hyatt Austin
Hyatt Austin Regency
Hyatt Regency Austin
Hyatt Regency Hotel Austin
Regency Austin
Regency Hyatt Austin
Hyatt Regency Austin Hotel Austin
Hyatt Regency Austin Hotel
Hyatt Regency Austin Hotel
Hyatt Regency Austin Austin
Hyatt Regency Austin Hotel Austin

Frequently asked questions

What is the cancellation policy at Hyatt Regency Austin?

Hyatt Regency Austin offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Regency Austin?

As of 1 Apr 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Austin on 17 Apr 2025 start from AU$447.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Regency Austin?

Yep, Hyatt Regency Austin has a covered self car park with in/out privileges for USD 62 per night.

Does Hyatt Regency Austin have a pool?

Hyatt Regency Austin has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 9:00 AM to 10:00 PM.

What makes Hyatt Regency Austin a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hyatt Regency Austin.

Is Hyatt Regency Austin family-friendly?

You bet! With amenities such as children's meals and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Regency Austin is a hit with families.

Does Hyatt Regency Austin serve breakfast?

Yep, buffet brekkie is available daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hyatt Regency Austin?

No, Hyatt Regency Austin does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Regency Austin?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner. The property will be renovating its dining venue from April 1 2025 until September 4 2025 (completion date subject to change).

What time are check-in & check-out at Hyatt Regency Austin?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Hyatt Regency Austin?

Furry friends are welcome at Hyatt Regency Austin, with food and water bowls on offer.

Hyatt Regency Austin Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 779 out of 1192 reviews
Rating 8 - Good. 218 out of 1192 reviews
Rating 6 - Okay. 91 out of 1192 reviews
Rating 4 - Poor. 61 out of 1192 reviews
Rating 2 - Terrible. 43 out of 1192 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

S Alireza

Stayed 2 nights in Dec 2024

10/10 Excellent

Dima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located within safe, walkable distance to all Austin attractions, this hotel offers convenience and comfort for any traveler.
Stayed 3 nights in Dec 2024

10/10 Excellent

Richard L, Houston

Stayed 2 nights in Nov 2024

10/10 Excellent

Eric Kameron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comfortable
Stayed 3 nights in Dec 2024

10/10 Excellent

David, Fort Worth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in easy as can be
Stayed 1 night in Dec 2024

8/10 Good

Byron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Dec 2024

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, property conditions & facilities
Compared to other Hyatt Regency’s Austin is a bit old and tired. Still better than most hotels but old and tired none the less. Service was a let down. We got our own bags from the car and up to our room. We got in late so elected not to bother with room cleaning service next morning but didn’t see anyone the following day either so in the end we had a three night stay without any service in our room. No linen change, no bin emptying, nothing. When our car was blocked in by a bus the staff told us “that’s not their problem “. Location was great, parking charges ridiculous for somewhere where parking is available anywhere. Overall okay but expected more at the price.
Stayed 3 nights in Dec 2024

8/10 Good

Latonya

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Customer service was great
Stayed 3 nights in Dec 2024

10/10 Excellent

Euihyun

Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service
No empathy
Didn’t stay. Hotel refused to modify date for any reason!
Stayed 1 night in Dec 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking for self parking was extra high. It should be half that price.
Stayed 3 nights in Dec 2024

8/10 Good

Russell

Stayed 1 night in Nov 2024

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Maria Agnes, Leander

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love our room, specially the view from our room.
Stayed 1 night in Dec 2024

10/10 Excellent

Clarine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was everything amazing I will definitely be back
Stayed 1 night in Dec 2024

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice views , close to the river, all the people in the hotel was nice
Stayed 3 nights in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeremy

Stayed 1 night in Nov 2024

10/10 Excellent

JUAN, Arlington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Dec 2024

10/10 Excellent

Mauricio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet parking extremely high
Stayed 2 nights in Dec 2024

4/10 Poor

Shereen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy unable to sleep in this location and I was on the 14th floor. They had some kind of event going on with people screaming all night long. Then first thing in the am I was woken up by a protest drum beat for hours. If you like sleeping don’t stay here.
Stayed 2 nights in Dec 2024

4/10 Poor

Paola

Travelled with family
Disliked: Cleanliness, property conditions & facilities
no room service
Stayed 2 nights in Dec 2024

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel! We had a great stay
Stayed 1 night in Dec 2024

10/10 Excellent

Stephanie

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Loved Loved loved being on the high floor overlooking the river.
Stayed 3 nights in Dec 2024

10/10 Excellent

Nicholle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
I booked a room with double beds and a balcony facing downtown for my daughter's 19th birthday. She and her friend loved it so much, the pool and hot tub overlooks downtown, and they had several other amenities. I was pleased when I walked into the room and they had chocolate covered strawberries with a little 'happy birthday' card for my daughter. I had asked for that in the notes section when I booked through hotels.com but failed to call ahead of time to see if they could accommodate that, but they saw my note and did it. I feel like the staff went above and beyond what other hotels do. I look forward to booking more staycations here.
Stayed 1 night in Dec 2024