4/10 Poor
James
Travelled with family
12 Aug 2024
Disliked: Cleanliness, property conditions & facilities, room comfort
HEADS Up ran out of room in comment area.
No key needed in rear entrance of hotel, just pull and the door opens, Ice machine broke, Pool been closed for a long time, Mold in the Bathroom, handprints on shower wall, and when water splashed out of sink when bathing in it the white towels turned brown from the dirt on the floor. a big ball of HAIR was found in the covers. Air condition was good for August except for the musty dog smell that came out. Continental breakfast, was choice of a waffle, no Cereal, had milk, Bread that could be toasted with a jar of peanut butter or plain yogurt (un flavored)
Coffee was available, Asked to check in 45 minutes early had drove for 5 hours, literally the parking lot was empty except for 5 cars the entire time I was there. Was advised I had to wait until 3pm. No one would answer the phone was there for a funeral so had to leave the family to find out. Asked for a refund the first day was advised that since I booked through a 3rd party ,HOTEL.com not happening. There are chairs in the parking lot for the night walkers and randoms to hang out. Which they were very friendly when they were laying on the benches out front. Frequently the front desk had a sign up stating that its unattended. Wish I thought to take pictures. Outside it looks like it's not been weedeated this year. Also, windows are busted on second floor seen from the parking area. Hotel looks good from 100 yards. and the front desk area looks like its been remodeled and nothing else. Interesting thats the only pics
James
Stayed 2 nights in Aug 2024