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Viewline Resort Snowmass, Autograph Collection

4.0 star property
Slopeside resort steps away from Snowmass Mall

Photo gallery for Viewline Resort Snowmass, Autograph Collection

Classic Suite, 1 Bedroom, Balcony
Lobby
Suite, 2 Bedrooms, Mountain View
Outdoor pool
2 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Free airport shuttle
  • Breakfast available
  • Pet-friendly
  • Room service
  • Parking available
The current price is AU$1,151
includes taxes & fees
28 Mar - 29 Mar

Explore the area

Map
100 Elbert Lane, Snowmass Village, CO, 81615
  • Snowmass Mountain
    ‪1 min walk‬
  • Snowmass Sports
    ‪1 min walk‬
  • Snowmass Ice Age Discovery Center
    ‪3 min walk‬
  • Aspen, CO (ASE-Pitkin County)
    ‪15 min drive‬

Room options

Classic Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2022
Blackout curtains
Premium bedding
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2022
Blackout curtains
Premium bedding
Pillow-top bed
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View, Slope side

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Mountain View, Slope side

Highlights

Balcony
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2022
Blackout curtains
Premium bedding
  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2022
Blackout curtains
Premium bedding
Pillow-top bed
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Suite, 1 Bedroom, Balcony

Classic Suite, 1 Bedroom, Balcony | Living room

Classic Suite, 1 Bedroom, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2022
Separate bedroom
  • 65 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 Bedroom

Premium Suite, 1 Bedroom | Living room

Premium Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2022
Pillow-top bed
Blackout curtains
  • 65 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Mountain View, Slope side

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Mountain View, Slope side

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2022
Blackout curtains
Premium bedding
Pillow-top bed
  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Resort View

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 Bedroom, Resort View

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2022
Separate bedroom
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Valley View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Valley View

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2022
Blackout curtains
Premium bedding
Pillow-top bed
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2022
Blackout curtains
Premium bedding
Pillow-top bed
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (View)

Premium bedding, pillow-top beds, in-room safe, desk

Classic Room, 1 King Bed (View)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2022
Blackout curtains
Premium bedding
Pillow-top bed
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Valley View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Valley View

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2022
Blackout curtains
Premium bedding
Pillow-top bed
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2022
Blackout curtains
Premium bedding
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds (View)

Premium bedding, pillow-top beds, in-room safe, desk

Classic Room, 2 Queen Beds (View)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2022
Blackout curtains
Premium bedding
Pillow-top bed
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Suite, 1 Bedroom, Mountain View

Signature Suite, 1 Bedroom, Mountain View | Living room

Signature Suite, 1 Bedroom, Mountain View

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2022
Pillow-top bed
  • 93 sq m
  • Mountain view
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 2 Bedrooms (View)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Bedrooms (View)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2022
Pillow-top bed
  • 111 sq m
  • Mountain view
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (View)

Suite, 1 Bedroom (View) | Living room

Suite, 1 Bedroom (View)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2022
Pillow-top bed
  • 70 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 2 Bedrooms, Mountain View

Suite, 2 Bedrooms, Mountain View

Suite, 2 Bedrooms, Mountain View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2022
Blackout curtains
  • 167 sq m
  • Mountain view
  • Sleeps 6
  • 2 Double Beds

Similar properties

Front of property - evening/night

Wildwood Snowmass

  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
2.7 out of 5, (1009)
The price is AU$452
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Wildwood Snowmass

About the area

Snowmass Village

At Viewline Resort Snowmass, Autograph Collection, you'll be connected to a shopping centre and steps from Snowmass Mall. Highlights at this ski resort include 2 restaurants, 2 bars/lounges and an outdoor swimming pool. .The restaurant, Stark's Alpine Grill, serves American cuisine and is open for breakfast and dinner. With ski-in ski-out access, there's more time for downhill skiing and snowboarding and you'll find ski storage on site. 28900 square feet (2685 square metres) of event facilities include 12 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Each morning full breakfast is served between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also valet parking, along with the convenience of a free airport shuttle. .Sights within a 20-minute drive of this 4-property class Snowmass Village resort include Maroon-Snowmass Trailhead and Silver Queen Gondola.
View more Resorts in Snowmass VillageOpens in a new window

What's nearby

  • Snowmass Mountain - 1 min walk
  • Snowmass Mall - 5 min walk
  • Snowmass Club - 7 min drive
  • Aspen Mountain - 26 min drive
  • Buttermilk Mountain - 30 min drive

Getting around

  • Aspen, CO (ASE-Pitkin County) - 15 min drive

Restaurants

  • ‪Buttermilk Mountain - ‬15 min drive
  • ‪Fuel Coffee - ‬2 min walk
  • ‪Up 4 Pizza - ‬32 min drive
  • ‪Gwyn's High Alpine Restaurant - ‬13 min walk
  • ‪Venga Venga Cantina & Tequila Bar - ‬1 min walk

About this property

Viewline Resort Snowmass, Autograph Collection

Slopeside resort steps away from Snowmass Mall
During the winter, enjoy on-site recreational activities like downhill skiing and snowboarding. After a day on the snow, enjoy a swim in the outdoor swimming pool or use the resort's other facilities, which include a 24-hour fitness centre. Conveniences such as ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in one of the resort's 2 bars/lounges.

There are 2 restaurants on site, along with a coffee shop/cafΘ. WiFi is free in public spaces. For a fee, parking is available. A complete renovation of Viewline Resort Snowmass, Autograph Collection was completed in January 2022.

This 4-star Snowmass Village resort is smoke free.

  • 254 guestrooms or units
  • 8 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 28900 sq ft of conference space
  • 2685 sq. m of conference space
  • Built in 1985
  • Ski lift tickets
  • Ski equipment storage
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
Viewline Resort Snowmass, Autograph Collection offers 254 accommodations with iPod docking stations and a safe. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with premium digital channels, pay-per-view films and Netflix. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Snowmass Village resort provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to 11:30 PM on request
  • Ski shuttle nearby
  • Limo/town car service
  • Uncovered parking on site (USD 30 per day)
  • Uncovered valet parking on site (USD 50 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 to 40 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • First Chair
  • Stark's Alpine Grill
  • Viewline Lobby Bar

Things to do

  • 24-hour gym
  • Archery
  • Bicycle storage
  • Downhill skiing
  • Outdoor pool
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Snowboarding
  • TV in common areas

Family friendly

  • Free cot
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • Conference centre (28,900 square foot of space)

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (91 centimetre high)
  • Handrails in stairways (97 centimetre high)
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • Hulu
  • IPod dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • An off-lead area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 100.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 50.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Concierge service
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Shuttle service
  • Ski shuttle
  • Ski storage

We've listed all charges provided to us by the property.

This property charges a resort fee of USD 15 from April 15 to November 22 and USD 30 from November 23 to April 14.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 to 40 per person
  • Uncovered self-parking fee: USD 30 per day
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a deadbolt lock
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash. For guests' safety, the property includes a deadbolt lock in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Snowmass Resort
Snowmass Westin
Snowmass Westin Resort
Westin Resort Snowmass
Westin Snowmass
Westin Snowmass Resort
Silvertree Hotel Snowmass Village
The Silvertree Hotel And Conference Center
The Silvertree Hotel Snowmass Village
Westin Snowmass Resort Snowmass Village
Westin Snowmass Snowmass Village
The Silvertree Hotel And Conference Center
Silvertree Hotel Snowmass Village

Frequently asked questions

What is the cancellation policy at Viewline Resort Snowmass, Autograph Collection?

Viewline Resort Snowmass, Autograph Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Viewline Resort Snowmass, Autograph Collection?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Viewline Resort Snowmass, Autograph Collection on 28 Mar 2025 start from AU$1,070.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Viewline Resort Snowmass, Autograph Collection?

Yep, Viewline Resort Snowmass, Autograph Collection has an uncovered self car park for USD 30 per day.

Does Viewline Resort Snowmass, Autograph Collection have a pool?

Viewline Resort Snowmass, Autograph Collection has an outdoor pool.

What luxury perks are available at Viewline Resort Snowmass, Autograph Collection?

Viewline Resort Snowmass, Autograph Collection features an outdoor pool, 2 restaurants and 2 bars. All guestrooms come with pillowtop beds and premium bedding.

What makes Viewline Resort Snowmass, Autograph Collection a romantic place to stay?

A bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Viewline Resort Snowmass, Autograph Collection.

Is Viewline Resort Snowmass, Autograph Collection family-friendly?

You bet! With amenities such as a free airport shuttle and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Viewline Resort Snowmass, Autograph Collection is a hit with families.

Does Viewline Resort Snowmass, Autograph Collection serve breakfast?

Sure does, full brekkie is on offer daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Viewline Resort Snowmass, Autograph Collection?

Yep, there's a free airport shuttle that runs from 5:00 AM - 11:30 PM on request.

Is there a bar or restaurant at Viewline Resort Snowmass, Autograph Collection?

Yep, you can grab a meal at Viewline Resort Snowmass, Autograph Collection's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Viewline Resort Snowmass, Autograph Collection?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Viewline Resort Snowmass, Autograph Collection?

Dogs are welcome at Viewline Resort Snowmass, Autograph Collection, with dog exercise areas on offer. Just so you know, there's a limit of 2 pets.

Viewline Resort Snowmass, Autograph Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 44 out of 104 reviews
Rating 8 - Good. 24 out of 104 reviews
Rating 6 - Okay. 13 out of 104 reviews
Rating 4 - Poor. 13 out of 104 reviews
Rating 2 - Terrible. 10 out of 104 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 5 nights in Nov 2024

10/10 Excellent

Aykhan

Stayed 1 night in Nov 2024

8/10 Good

Angel face

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The shuttles to Aspen were free of charge and the routes were easy to navigate.
Stayed 5 nights in Nov 2024

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed are stay
Stayed 1 night in Oct 2024

6/10 Okay

Renjith, Missouricity Tex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room easy check in
Stayed 1 night in Oct 2024

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location but be aware if you travel in off season a lot of dinning and activities are closed.
Stayed 6 nights in Oct 2024

8/10 Good

Michael

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
I 1st want to say the hotel is beautiful! The spa was wonderful- did 2 treatments. The room was very nice and quiet. All that being said the BIG PROBLEM that we had was we were not staying here for 1 night as in (we needed a hotel room for a business meeting or something). We stayed here as part of our vacation. The very day we checked in, the front desk told us that most everything had closed for the season break. Including the steakhouse restaurant in the hotel!!! Are you kidding me?! That restaurant only served breakfast and was totally understaffed. The service was not up to par and the few employees looked stretched thin. We only ate there once. The lobby bar had/offered…well bar food. We had to and did go to Aspen (20 minutes drive) for the rest of our meals. What a pain in the ass! I completely understand seasonal places but there should have been a clear notification of such with this hotel AND with EXPEDIA.com when choosing this hotel. I would have booked a different hotel in a different location had I’d known. Therefore I have to say my experience and stay was below average at best!! Mike - Nashville.
Stayed 3 nights in Oct 2024

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The surroundings are beautiful! The problem was mostly through hotels.com not at the resort. The only issue was a very loud a/c fan. We had to get a box fan and open the door. Glad it wasn’t snowing
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aspen Music Festival
We came for the music festival. the valet when we arrived was super helpful. We were on the 6th floor, so you have to go up a few stairs, but he helped us get all of our luggage, chairs (for the festival), etc. up the stairs and into our room. Wonderful place. Loved the fact that the hotel property is right on the ski run. Tons of dogs, which we love. Loved the place and how friendly, helpful and attentive all of the employees were. We'll be back.
Stayed 4 nights in Aug 2024

2/10 Terrible

Kylah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
0 stars because I booked through Expedia. CLEARLY states on my reservation I had until August to cancel for free. I canceled in May. Turns out, they never canceled it with the hotel, cited hotel policies and I’m out $600 solely because I used Expedia. You read that right. SIX HUNDRED DOLLARS. You will get partially refunded, even if they claim it’s free. BE WARNED AND BOOK DIRECT THROUGH THE HOTEL! Total scam.
Stayed 3 nights in Aug 2024

6/10 Okay

Ashley

Travelled with family
Disliked: Staff & service
We had some issues at check-in and were double charged. I am waiting for some of it to fall off our credit card like I was promised. Lobby and bar area is great. Outdoor amenities such as the pool are dated, but overall we had a nice time as a family.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in the summer if you are in the area for hiking/ backpacking. So many close amazing trails!
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, room comfort
A/C Broken in Over 200 Rooms
No A/C. No one would answer the front desk phone. Had to keep walking back and forth from room to lobby. Never resolved issue. Had to use a box fan.
Stayed 2 nights in Aug 2024

4/10 Poor

Alexandra

Business traveller
Disliked: Cleanliness, staff & service
The service was terrible and also the food in the restaurant was very average
Stayed 6 nights in Jul 2024

4/10 Poor

John

Disliked: Staff & service
the a/c didn't work for the entire stay, yet the front desk kept telling me that it would be fixed any minute
Stayed 4 nights in Aug 2024

2/10 Terrible

Jennifer

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Pamela

Stayed 4 nights in Aug 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely!
Stayed 3 nights in Jul 2024

10/10 Excellent

Ashfaque

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and quite and good customer service and good breakfasr
Stayed 2 nights in Aug 2024

10/10 Excellent

helena

Stayed 2 nights in Jul 2024

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2024

8/10 Good

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel layout was confusing. You need bread crumbs to find your way around but overall it was nice and shops were convenient.
Stayed 2 nights in Jul 2024

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Raiceon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility
Stayed 1 night in Jul 2024