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Viceroy Snowmass

5.0 star property
Luxurious slopeside hotel with a full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Viceroy Snowmass

Breakfast, lunch, dinner served; Latin American cuisine
Exterior
1 bedroom, premium bedding, down duvets, in-room safe
42-inch LCD TV with digital channels, TV, first-run films
View from room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Spa
    Spa
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
130 Wood Rd, Snowmass Village, CO, 81615
  • Snowmass Mountain
    1 min walk
  • Snowmass Ice Age Discovery Center
    13 min walk
  • Snowmass Mall
    14 min walk
  • Aspen, CO (ASE-Pitkin County)
    13 min drive

Room options

View all photos for Cirque One Bedroom Premium Residence

1 bedroom, premium bedding, down duvets, in-room safe

Cirque One Bedroom Premium Residence

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
HDTV
Blackout curtains
Down duvet
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Cirque Two Bedroom Premium Residence

In-room dining

Cirque Two Bedroom Premium Residence

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
HDTV
Blackout curtains
Down duvet
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Cirque Studio Queen/Queen Residence

Cirque Studio Queen/Queen Residence

Cirque Studio Queen/Queen Residence

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
HDTV
Premium bedding
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mobility Accessible Cirque One Bedroom Premium Residence, Transfer Tub

1 bedroom, premium bedding, down duvets, in-room safe

Mobility Accessible Cirque One Bedroom Premium Residence, Transfer Tub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
HDTV
Blackout curtains
Down duvet
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Cirque Two Bedroom Residence

Cirque Two Bedroom Residence | Living area

Cirque Two Bedroom Residence

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
HDTV
Blackout curtains
Down duvet
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Mobility Accessible Cirque Two Bedroom Premium Residence, Transfer Tub

In-room dining

Mobility Accessible Cirque Two Bedroom Premium Residence, Transfer Tub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
HDTV
Blackout curtains
Down duvet
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Mobility Accessible Cirque Studio King, Transfer Shower

1 bedroom, premium bedding, down duvets, in-room safe

Mobility Accessible Cirque Studio King, Transfer Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
HDTV
Blackout curtains
Down duvet
  • Sleeps 2
  • 1 King Bed

Mobility Accessible Cirque Two Bedroom Premium Connecting Suite, Transfer Tub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
HDTV
Blackout curtains
Down duvet
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Mobility Accessible Pinnacle Two Bedroom Residence, King/Queen

1 bedroom, premium bedding, down duvets, in-room safe

Mobility Accessible Pinnacle Two Bedroom Residence, King/Queen

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
HDTV
Premium bedding
Down duvet
  • 93 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Pinnacle Two Bedroom Residence, King/Queen

View from room

Pinnacle Two Bedroom Residence, King/Queen

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
HDTV
Blackout curtains
Down duvet
  • 93 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Pinnacle Two Bedroom Residence, King/Two Twin

1 bedroom, premium bedding, down duvets, in-room safe

Pinnacle Two Bedroom Residence, King/Two Twin

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
HDTV
Premium bedding
Down duvet
  • 93 sq m
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Single Beds

View all photos for Pinnacle Two Bedroom Premium Residence

Pinnacle Two Bedroom Premium Residence

Pinnacle Two Bedroom Premium Residence

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
HDTV
Premium bedding
Down duvet
  • 93 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds OR 1 Double Sofa Bed

View all photos for Pinnacle Studio Residence One King

1 bedroom, premium bedding, down duvets, in-room safe

Pinnacle Studio Residence One King

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
HDTV
Premium bedding
Down duvet
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mobility Accessible Pinnacle Studio King, Roll-in Shower

1 bedroom, premium bedding, down duvets, in-room safe

Mobility Accessible Pinnacle Studio King, Roll-in Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
HDTV
Premium bedding
Down duvet
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Pinnacle Studio Residence Two Queens

1 bedroom, premium bedding, down duvets, in-room safe

Pinnacle Studio Residence Two Queens

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
HDTV
Premium bedding
Down duvet
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Cirque Studio King Residence

1 bedroom, premium bedding, down duvets, in-room safe

Cirque Studio King Residence

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
HDTV
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Cirque Two Bedroom Den Residence

Cirque Two Bedroom Den Residence

Cirque Two Bedroom Den Residence

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
HDTV
Blackout curtains
Down duvet
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Pinnacle One Bedroom Residence

View from room

Pinnacle One Bedroom Residence

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
HDTV
Premium bedding
Down duvet
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Pinnacle One Bedroom plus Den Residence

1 bedroom, premium bedding, down duvets, in-room safe

Pinnacle One Bedroom plus Den Residence

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
HDTV
Premium bedding
Down duvet
  • 84 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Mobility Accessible Pinnacle One Bedroom Residence Roll-in Shower

1 bedroom, premium bedding, down duvets, in-room safe

Mobility Accessible Pinnacle One Bedroom Residence Roll-in Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
HDTV
Premium bedding
Down duvet
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Viewline Resort Snowmass, Autograph Collection
Pool
Free airport shuttle
Pet-friendly
Free WiFi
3.8 out of 5, Good, (85)
The price is AU$418
for 1 night
includes taxes & fees
16 Nov - 17 Nov
Viewline Resort Snowmass, Autograph Collection

About the area

Snowmass Village

A luxury stay in Snowmass Village awaits you at Viceroy Snowmass. Within a 5-minute stroll you'll find Snowmass Mountain and Snowmass Mall within a 15-minute walk. Highlights at this ski hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A pampering day can include deep-tissue massages, hot stone massages, aromatherapy and hydrotherapy along with access to the hot tub. The restaurant, TORO Kitchen, serves Latin American cuisine and is open for breakfast, lunch and dinner. NEST Bar & Grill is the hotel's own bar, serving drinks along with lunch and dinner. With ski-in ski-out access, there's more time for downhill skiing and snowboarding and you'll find skiing lessons on site. Other amenities include free wired Internet in public areas, a gym and a coffee shop/cafe. Cooked-to-order breakfast is available daily between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of a free airport shuttle. .Places within a 30-minute drive of this 5-property class Snowmass Village hotel include Silver Queen Gondola and Aspen Highlands.

What's nearby

  • Snowmass Mountain - 1 min walk
  • Snowmass Mall - 14 min walk
  • Snowmass Sports - 15 min walk
  • Snowmass Club - 6 min drive
  • Buttermilk Mountain - 28 min drive

Getting around

  • Aspen, CO (ASE-Pitkin County) - 13 min drive

Restaurants

  • ‪Buttermilk Mountain - ‬13 min drive
  • ‪Fuel Coffee - ‬13 min walk
  • ‪Up 4 Pizza - ‬32 min drive
  • ‪Gwyn's High Alpine Restaurant - ‬20 min walk
  • ‪Venga Venga Cantina & Tequila Bar - ‬16 min walk

About this property

Viceroy Snowmass

Luxurious slopeside hotel with a full-service spa
Have fun with on-site winter activities, including downhill skiing, snowboarding and snowshoeing, and in warmer months enjoy mountain biking and hiking. Indulge in a treatment at the full-service spa or enjoy a swim in the outdoor swimming pool after a day on the slopes. Viceroy Snowmass helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. When the sun goes down, sip après-ski drinks in the hotel's bar.

Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free wired Internet. This luxury hotel also offers a health club and ski passes. For a fee, parking is available.

This 5-star Snowmass Village hotel is smoke free.

  • 1 building
  • 173 guestrooms or units
  • 8 levels
  • 13394 sq ft of conference space
  • 1244 sq. m of conference space
  • Built in 2009
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Viceroy Snowmass offers 173 accommodations with espresso makers and a safe. Beds feature down duvets and premium bedding. Accommodation at this 5-star hotel has kitchens with fridges, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, dressing gowns, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired Internet access. 42-inch LCD televisions come with premium digital channels and first-run films. Additionally, rooms include a hairdryer and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 6 AM to 11 PM
  • Ski shuttle nearby
  • Limo/town car service
  • Covered valet parking on site (USD 60 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 30 to 45 for adults and USD 20 to 40 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • NEST Bar & Grill
  • The Viceroy Lounge
  • TORO Kitchen

Family friendly

  • Free cot
  • In-room babysitting
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 11 meeting rooms
  • 13,394 square feet of conference space

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Spa tub
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Ceiling hoist
  • Hardwood flooring in public areas
  • Lift (91 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • First-run films

Food and drink

  • Champagne service
  • Cookware, dishware, and utensils
  • Espresso maker
  • Kitchen
  • Limited room service
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Parcel deliveries will be accepted on behalf of guests for a storage fee of USD 5 per item for up to 5 days and USD 5 per item for each additional day. Any deliveries received after a guest's stay will be returned. The property cannot be held responsible for lost or damaged goods.

Renovations and closures

This property is closed from 28 October 2024 to 26 November 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: USD 175.00 per accommodation, per stay (maximum USD 275 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 100 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 55.20 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Health club access
  • In-room coffee
  • In-room safe
  • Internet access
  • Newspaper
  • Shuttle service
  • Ski storage

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 30 to 45 for adults and USD 20 to 40 for children
  • Valet parking fee: USD 60 per night (in/out privileges)
  • Pet fee: USD 175.00 per accommodation, per stay (maximum USD 275 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Snowmass Viceroy
Viceroy Hotel Snowmass
Viceroy Snowmass
Viceroy Snowmass Hotel Snowmass Village
Viceroy Snowmass Resort Snowmass Village
Viceroy Snowmass Resort
Viceroy Snowmass Snowmass Village
Viceroy Snowmass Hotel

Frequently asked questions

What is the cancellation policy at Viceroy Snowmass?

Viceroy Snowmass offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Viceroy Snowmass?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Viceroy Snowmass on 27 Nov 2024 start from AU$512.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Viceroy Snowmass?

Yep, Viceroy Snowmass has covered valet parking with in/out privileges for USD 60 per night.

Is there a spa on site at Viceroy Snowmass?

Yep, there is an onsite spa at Viceroy Snowmass. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as hot stone massages.

Does Viceroy Snowmass have a pool?

Viceroy Snowmass has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Viceroy Snowmass?

Viceroy Snowmass features a full-service spa, a health club and an outdoor pool. All guestrooms come with premium bedding and espresso makers.

What makes Viceroy Snowmass a romantic place to stay?

A hot tub and couples dining, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at Viceroy Snowmass.

Is Viceroy Snowmass family-friendly?

You bet! With amenities such as babysitting services and a picnic area, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Viceroy Snowmass is a hit with families.

Does Viceroy Snowmass serve breakfast?

You bet, cooked-to-order brekkie is available daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Viceroy Snowmass?

Yep, there's a free airport shuttle that runs from 6 AM - 11 PM.

Is there a bar or restaurant at Viceroy Snowmass?

Yep, they've got a lounge bar and an onsite restaurant that serves Latin American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Viceroy Snowmass?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Viceroy Snowmass?

Dogs are welcome at Viceroy Snowmass, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 45 kg per pet.

Viceroy Snowmass Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 544 out of 760 reviews" "
Rating 8 - Good. 115 out of 760 reviews" "
Rating 6 - Okay. 47 out of 760 reviews" "
Rating 4 - Poor. 29 out of 760 reviews" "
Rating 2 - Terrible. 25 out of 760 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Courtney

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Nice place and gorgeous views. Great location. The staff was overwhelmed and undertrained though.
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
I asked for a quiet room. It was quiet during the night but early in the morning it was noisy because it was right by the garage door. We ordered room service for breakfast. It was not made to our specifications and the coffee came in chipped cups; not even a little pot of coffee. It's bad enough to pay an expensive resort fee but you shouldn't charge tax on it.
Stayed 3 nights in Jul 2024

2/10 Terrible

Karina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Melissa

Travelled with partner
Nice and quiet location. Nice and helpful staff members. That being said, our rooom specifically needed some work. The shower handle kept falling off and hard to work. The refrigerator was busted and wouldn’t go below 47 degrees. The room keys took several attempts to work each time we attempted to enter the room. Also, no towel racks which we have seen in most hotels these days. But, you would expect them in a high end resort hotel. The best part of our stay was the valet workers. Very upbeat, helpful and kind.
Stayed 1 night in Jul 2024

6/10 Okay

Laurence

Liked: Staff & service
Disliked: Room comfort
Very noisy hotel
Between the busy road, the evening cocktail party by the pool, the person smoking on their patio, the kitchen smell coming through the room vent, and the new construction next door, this was not a relaxing stay. We paid over $500 a night and it was not worth it. The pool area was dark and had no lighting in the evening. The carpet in our room was stained and frayed. It was nice having a washer in the room, but it smelled very moldy. The receptionists (Ashraf and Yuki) were amazing. They made us feel very welcome.
Stayed 2 nights in Jul 2024

8/10 Good

Hannah

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sherri at The Viceroy made our stay EXCEPTIONAL!
Sherri at the Viceroy was TOP NOTCH and gave us what I refer to as “unreasonable hospitality and customer service!” We live in a world that rarely gives 5-star service without charging an outrageous sum or without requiring request. Sherri at The Viceroy went ABOVE AND BEYOND and made our stay not only exceptionally comfortable, but a memorable experience worthy of sharing!!!! Thank you, Sherri. The Viceroy Hotel is lucky to have your managerial skills!!!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Erich

Stayed 1 night in Jul 2024

10/10 Excellent

Austin

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Joshua

Travelled with group
Liked: Cleanliness, staff & service
Construction is ongoing, elevators were broken, $55 'hotel fees" at check out along with a valet that was not mine. Hotel shuttle is $120 one-way into Aspen. This hotel clearly doesnt care about the customer.
Stayed 1 night in Jul 2024

8/10 Good

Scott, New York

Business traveller
Liked: Cleanliness, property conditions & facilities
Thank you
Stayed 4 nights in Jul 2024

2/10 Terrible

Zohreh

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are a family of five annd we are so pleased with the service and overall resort. We will definitely be back.
Stayed 2 nights in Jul 2024

2/10 Terrible

Daniel, Northbrook

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Scott

Stayed 1 night in Jul 2024

2/10 Terrible

Gennady, Chicago

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The breakfast restaurant service was terrible. Sat down at 9 AM and could not get even a coffee until 940 and even then they brought it cold. When checking out the valley service took forever.
Stayed 1 night in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 1 night in Jun 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch facility. Excellent accommodations. I am now spoiled.
Stayed 2 nights in Jun 2024

8/10 Good

Lauren, Oklahoma City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the feel and the service
Stayed 2 nights in Jun 2024

6/10 Okay

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just OK
It was not worth the cost. The hotel is no cleaner and the service no better than a Hilton. For the money, the fees, and resort charges that are 22% on top of additional fees. We had a sweet note in our room welcoming another couple, not us. The elevator does not go down on the 6th floor by pressing the button, you have to press the up button get on the elevator and press your down number before someone calls it. For as little time we spent in the room and the overall experience, we could have stayed at Motel 8 and saved hundreds of dollars.
Stayed 3 nights in Jun 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Susan

Stayed 6 nights in Jun 2024