4/10 Poor
Dave, Erie
30 Sept 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
First off, the $781.76 for two nights was ridiculous.
1. The room smelled. We noticed as soon as we opened the door.
2. The room was a bit cold, so we tried to turn the heat and found the thermostat that read ERR. Tried to turn it on manually and as the heat came on the burning smell started so we turned it off and left it off for the two days we stayed.
3. The microwave was broken and wouldn’t rotate. When we did use it, we got a burning smell from it. Stopped for fear of causing a fire.
4. TV had only basic cable channels. No sports, like ESPN and others.
5. Battery cover on remote was missing.
6. Took off our shoes to find the carpet was soaking wet. So, for the rest of our stay, we had to keep our shoes on while in the room. Just as wet Sunday as it was on Friday.
7. We only found sugary cereals in all three choices in the Breakfast Bar. Could not get toaster to work, and no jelly or spreads for toast if we could.
Dave
Stayed 2 nights in Sep 2024