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Holiday Inn Resort South Padre Island - Beach Front by IHG

3.5 star property
Family fun on the beach, with 3 outdoor pools, near Isla Blanca Park

Photo gallery for Holiday Inn Resort South Padre Island - Beach Front by IHG

Standard Room, 1 King Bed, Pool View | Exterior
On the beach, white sand, beach cabanas, sun-loungers
Outdoor wedding area
Exterior
Point of interest

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Gym
The current price is AU$208
includes taxes & fees
27 Apr - 28 Apr

Explore the area

Map
100 Padre Blvd., South Padre Island, TX, 78597
  • Beach Park at Isla Blanca
    ‪13 min walk‬
  • Isla Blanca Park
    ‪19 min walk‬
  • South Padre Island Beach
    ‪13 min drive‬
  • Brownsville, TX (BRO-Brownsville-South Padre Island Intl.)
    ‪51 min drive‬

Room options

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Separate bedroom
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 6
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Standard Room, 2 Queen Beds, Pool View

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Pool View

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Ocean View

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Ocean View

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Ocean View

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom, Ocean View

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Separate bedroom
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Room

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Separate bedroom
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 8
  • 2 King Beds and 1 Single Bunk Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

Standard Room, 1 King Bed, Pool View | Exterior

Standard Room, 1 King Bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ocean View

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Ocean view
  • Sleeps 2
  • 1 King Bed

About the area

South Padre Island

A family-friendly stay in the heart of South Padre Island awaits you at Holiday Inn Resort South Padre Island - Beach Front by IHG. Within a 20-minute stroll, you'll find Queen Isabella State Fishing Pier and Isla Blanca Park. Highlights at this beachfront hotel include 3 outdoor swimming pools, a restaurant and free self-parking. .The restaurant, Seaside Grill, serves American cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar or beach bar, you can enjoy a drink. Spend the day at the beach where you'll find cabanas, and enjoy the on-site 24-hour gym and free pool cabanas. Added amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Cooked-to-order breakfast is available daily between 7:00 AM and 10:00 AM. .Places within a 15-minute drive of this 3.5-property class South Padre Island hotel include Port Isabel Lighthouse and Sea Turtle Inc.

What's nearby

  • Beach Park at Isla Blanca - 13 min walk - 1.1 km
  • Queen Isabella State Fishing Pier - 14 min walk - 1.2 km
  • Isla Blanca Park - 19 min walk - 1.7 km
  • Isla Blanca Beach - 13 min drive - 3.1 km
  • South Padre Island Beach - 13 min drive - 3.1 km

Getting around

  • Brownsville, TX (BRO-Brownsville-South Padre Island Intl.) - 51 min drive

Restaurants

  • ‪Louie's Backyard - ‬5 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Laguna BOB - ‬5 min drive
  • ‪Lobo Del Mar - ‬5 min drive
  • ‪The Meatball Cafe - ‬5 min drive

About this property

Holiday Inn Resort South Padre Island - Beach Front by IHG

Family fun on the beach, with 3 outdoor pools, near Isla Blanca Park
Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. Bring your whole family to Holiday Inn Resort South Padre Island - Beach Front by IHG for summer fun including 3 outdoor swimming pools and a playground.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers a 24-hour fitness centre and a terrace. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star South Padre Island hotel.

  • 216 guestrooms or units
  • Deli
  • Supervised kids' activities (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Games room or arcade
  • Terrace
  • Outdoor picnic space
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Holiday Inn Resort South Padre Island - Beach Front by IHG offers 216 air-conditioned accommodations with a safe and coffee/tea makers. 42-inch LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This South Padre Island hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided once per stay.

Languages

English, Spanish

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4.4 out of 5, Excellent, 1,561 reviews
The price is AU$198
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 9.95 to 12.95 per person
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Seaside Grill

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Arcade/game room
  • Heated pool
  • Helicopter/aeroplane tours
  • Playground
  • Shopping

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Pool gate
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25.00 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach towels

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9.95 to 12.95 per person
  • Crib (infant bed) fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Schlitterbahn Beach Resort & Waterpark South Padre Island
Schlitterbahn Beach Resort Waterpark South Padre Island
Schlitterbahn Resort
Schlitterbahn Beach Resort Waterpark
Schlitterbahn Beach Waterpark
Schlitterbahn Beach Waterpark South Padre Island
Schlitterbahn Beach Resort South Padre Island
Schlitterbahn Beach South Padre Island
Schlitterbahn Beach
Schlitterbahn Waterpark

Frequently asked questions

What is the cancellation policy at Holiday Inn Resort South Padre Island - Beach Front by IHG?

Holiday Inn Resort South Padre Island - Beach Front by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Resort South Padre Island - Beach Front by IHG?

As of 24 Apr 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Resort South Padre Island - Beach Front by IHG on 27 Apr 2025 start from AU$169.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Resort South Padre Island - Beach Front by IHG?

Yep, Holiday Inn Resort South Padre Island - Beach Front by IHG has a free self car park.

Are there any beaches close to Holiday Inn Resort South Padre Island - Beach Front by IHG?

The closest beach to Holiday Inn Resort South Padre Island - Beach Front by IHG is South Padre Island Beach (4.4 km).

Does Holiday Inn Resort South Padre Island - Beach Front by IHG have a pool?

Holiday Inn Resort South Padre Island - Beach Front by IHG has 3 outdoor swimming pools and a heated pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

Does Holiday Inn Resort South Padre Island - Beach Front by IHG have a waterslide?

No, there is no waterslide at Holiday Inn Resort South Padre Island - Beach Front by IHG, but Beach Park at Isla Blanca is a short 13-minute walk away.

Is Holiday Inn Resort South Padre Island - Beach Front by IHG family-friendly?

You bet! With amenities such as children's meals, supervised childcare and a playground, it's no surprise that Holiday Inn Resort South Padre Island - Beach Front by IHG is a hit with families.

Does Holiday Inn Resort South Padre Island - Beach Front by IHG serve breakfast?

You bet, cooked-to-order brekkie is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Holiday Inn Resort South Padre Island - Beach Front by IHG?

No, Holiday Inn Resort South Padre Island - Beach Front by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Resort South Padre Island - Beach Front by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Resort South Padre Island - Beach Front by IHG?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Holiday Inn Resort South Padre Island - Beach Front by IHG?

No, only service animals are allowed.

Holiday Inn Resort South Padre Island - Beach Front by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 401 out of 1011 reviews
Rating 8 - Good. 216 out of 1011 reviews
Rating 6 - Okay. 167 out of 1011 reviews
Rating 4 - Poor. 109 out of 1011 reviews
Rating 2 - Terrible. 118 out of 1011 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Cesar

Disliked: Room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jill

Liked: Staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Frank De

Stayed 2 nights in Jan 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room but restroom way too small. Room had everything (fridge, iron, etc) that was nice.
Stayed 1 night in Jan 2025

8/10 Good

Bertha Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

MARGARET

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The walk from parking to facility. As a handicapped individual I was not prepared for the walk, nor was any help offered from the staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

Phillip

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Chuu

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Carlos

Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Note to Self: Do NOT go back to this hotel

Lobby/restaurant were freezing. Guests and Staff were all wearing coats. Room was poor quality (dirty towel left there; bathroom too small to turn around in.) Had a 3 night reservation. Left after 1 night; still waiting on manager to call me back about refund for last 2 nights (or all 3!).
Stayed 3 nights in Jan 2025

6/10 Okay

Debra

Travelled with family
Liked: Room comfort
The staff and everyone was friendly. The restaurant area just had too many gnats once the food was served.
Stayed 2 nights in Dec 2024

2/10 Terrible

Gary

Disliked: Staff & service

Paid for nothing.

We had to cancel so lost all our money. Not happy about having to pay for a room we never saw. Unfortunately they did not offer a refundable option. I won’t be making a reservation with this hotel ever again unless they offer a reservation without prepay.
Stayed 1 night in Jan 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Juan

Liked: Cleanliness
Disliked: Property conditions & facilities
I did not like the fact we didn't have a working toilet during one of the nights we stayed. It was fix but, was really awkward to have maintenance person in and out of the room plus it was extremely an inconvenience to have to leave our room due to false fire alarm
Stayed 3 nights in Dec 2024

4/10 Poor

robert

Travelled with family
Disliked: Amenities, property conditions & facilities
bathroom was so small you had to be in it to close the the door. Towels were old ruff good for checking engine oil. cheap mexican toliet paper was really sandpaper.
Stayed 4 nights in Dec 2024

8/10 Good

Lonnie, Montrose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

2/10 Terrible

Abigael

Travelled with group
Disliked: Amenities, property conditions & facilities
Check In was until an hour and half later due to door malfunctioning. It has been over nine days and their resort fees deposit has not been reimbursed.
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked this hotel very much
Stayed 1 night in Dec 2024

10/10 Excellent

Sylvia Viviana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was beautiful and will be back soon.

We lovett but next time will lovett more to see the isla everything was beautiful and nice people we will be back soon . Thank you so much.
Stayed 1 night in Dec 2024

4/10 Poor

Danea

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Roaches! This place needs to be fumigated. We saw a couple of roaches in our room from the moment we arrived. However, we thought well maybe it is not a big problem. When they end up in your bed on your pillow that is when I draw the line. We left early our last night. We told the front desk. All the staff were extremely nice and very dedicated when performing their jobs. The restaurant food was excellent! The pool area is old and needs refurbishing. This place is just run down… but the staff is great.
Stayed 3 nights in Dec 2024

8/10 Good

Reid

Travelled with family
Liked: Cleanliness, staff & service, amenities
Resort is looking a little tired and worn out, but still holds its value
Stayed 1 night in Dec 2024

8/10 Good

Carla

Liked: Cleanliness, room comfort

Great location, a few service improvements

The hotel is in a great location with direct beach access. The room was spacious and clean, although could use with a revamp as some parts felt a little dated. The heated pool with the bar was lovely. Drinks at the bar were good and evening entertainment was fun. When we checked in we were asked for a card for payment, however the original card used to secure the room through hotels.com was actually charged which was confusing. We had requested a King room but were given a double queen and told no Kings were available, however online it looked like the hotel was still selling King rooms which was confusing. Breakfast was not explained to us and we were not given vouchers for it; we tried Breakfast on the 2nd day and it was almost an hour between getting down there and ordering our food. A buffet would be better. I asked 3 times for a hot drink but never received one. After finishing breakfast I asked if we needed to provide our room number as it was included in our rate, however I received the check and was told we ordered the wrong menu items so had to pay - this had not been explained to us, but after speaking with the front desk they took care of it. The food was OK at best.
Stayed 4 nights in Dec 2024