4/10 Poor
Natalie
Travelled with family
24 Sept 2024
Disliked: Amenities
Hotel was ok.. we stayed for 3 nights on the morning of the second night I stopped by the front desk to see about housekeeping. I spoke with the manager on duty and she looked at the housekeeping schedule and told me that yes our room was on the schedule. I told her thank you because we are out of towels etc . And she assured me that it would be cleaned! We returned to the hotel about 10 pm that evening to find that our room had NOT been cleaned nor did we have any clean towels. So I went to the lobby and spoke the lady on duty and she did not have an answer as to why. She gave me towels and said that she would leave a note for the morning manager and have her call me, to discuss a discount. As of this evening I have heard nothing.
Natalie
Stayed 3 nights in Sep 2024