8/10 Good
Catherine, LAKE MILLS
Business traveller, Travelled with partner
27 June 2024
Liked: Cleanliness, staff & service, property conditions & facilities
We have been staying here for 15 years. It is outside of the main area of town, but we like that. Besides, there is a Buffalo Wild Wings and a Boulder Tap House right there. Plus, now there are many convenience store options such as Kwik Stop, Casey's, etc.
This has always been a "bare-bones" place for amenities; no pool, fitness room. Breakfast is very basic, with cereal, waffle machine, yoghurt, juice, etc. However, the area is clean, and frankly, I'd rather pay less per night than pay for all those things I don't usually use.
What keeps us coming back is the mini-suite room. I love the small "kitchen" sink unit, with cupboards, mini-fridge, and microwave. Having a couch is such a plus, too. And the window seat is nice! Extras include an iron and board, extra pillows and blankets.
We usually stay on the third floor (view, quietness); the elevator is very appreciated. The manager was very helpful when we needed anything. One thing we did find; we had booked via Expedia. When we needed to leave early, they would not refund for that night. After talking to the manager, we found that if we had booked directly, he would have not only matched (or bettered) the Expedia price, but he would have been able to credit our early departure. Next time, I will make sure to just phone this hotel directly!
Catherine
Stayed 5 nights in Jun 2024