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Crowne Plaza Springfield, an IHG Hotel

3.5 star property
Hotel in Springfield with free airport shuttle and fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Springfield, an IHG Hotel

Meeting facility
Indoor pool
Exterior
Serves lunch and dinner
Suite, 1 Bedroom (Living Area & Add'l Half Bath)

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Free airport shuttle
    Free airport shuttle
  • Gym
    Gym
The price is AU$173
includes taxes & fees
27 Nov - 28 Nov

Explore the area

Map
3000 S Dirksen Pkwy, Springfield, IL, 62703
  • Washington Park Botanical Gardens
    5 min drive
  • University of Illinois at Springfield
    6 min drive
  • Lincoln Home National Historic Site
    8 min drive
  • Springfield, IL (SPI-Abraham Lincoln Capital)
    16 min drive

Room options

View all photos for Junior Suite

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Junior Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • 74 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Communications)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible (Communications)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
Sofa bed - queen
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
Sofa bed - queen
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Communications)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed with Sofa bed, Accessible (Communications)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Living Area & Add'l Half Bath)

Suite, 1 Bedroom (Living Area & Add'l Half Bath)

Suite, 1 Bedroom (Living Area & Add'l Half Bath)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - queen
Egyptian cotton bed sheets
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Communications)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible (Communications)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
Sofa bed - queen
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Communications)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed with Sofa bed, Accessible (Communications)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
Sofa bed - queen
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
Sofa bed - queen
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Springfield IL

Pool
Breakfast included
Pet-friendly
Parking included
4.0 out of 5, Very good, (1046)
The price is AU$172
for 1 night
includes taxes & fees
9 Dec - 10 Dec
La Quinta Inn & Suites by Wyndham Springfield IL

About the area

Springfield

At Crowne Plaza Springfield, an IHG Hotel you'll be 4 km (2.5 mi) from Washington Park Botanical Gardens and 4.8 km (3 mi) from University of Illinois at Springfield. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The restaurant, Long 9 Restaurant, serves American cuisine and is open for breakfast and lunch. Long 9 Bar and Grill is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the gym and sauna. 70622 square feet (6561 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Cooked-to-order breakfast is available. There's also free extended parking, along with the convenience of a free airport shuttle. .Sights within a 10-minute drive of this 3.5-property class Springfield hotel include Adams Wildlife Sanctuary and Henson Robinson Zoo.

What's nearby

  • University of Illinois at Springfield - 6 min drive - 4.9 km
  • Lincoln Home National Historic Site - 8 min drive - 6.6 km
  • Bank of Springfield Center - 8 min drive - 6.7 km
  • Abraham Lincoln Presidential Library and Museum - 8 min drive - 8.0 km
  • St. John's Hospital - 9 min drive - 8.3 km

Getting around

  • Springfield Station - 14 min drive
  • Springfield, IL (SPI-Abraham Lincoln Capital) - 16 min drive

Restaurants

  • ‪Starbucks - ‬4 min drive
  • ‪Abe's Hideout - ‬2 min drive
  • ‪Panera Bread - ‬5 min walk
  • ‪Curve Inn - ‬5 min drive
  • ‪McDonald's - ‬7 min walk

About this property

Crowne Plaza Springfield, an IHG Hotel

Hotel in Springfield with free airport shuttle and fitness centre
Crowne Plaza Springfield, an IHG Hotel offers its guests an indoor pool, a sauna, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 70622 square feet (6561 square metres) and includes a conference centre. A rooftop terrace, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Springfield, an IHG Hotel. A roundtrip airport shuttle (available on request) and A train station pick-up shuttle are free. Free self parking is available.

This 3.5-star Springfield hotel is smoke free.

  • 1 building
  • 288 guestrooms or units
  • 14 levels
  • Conference rooms
  • 70622 sq ft of conference space
  • 6561 sq. m of conference space
  • Built in 1997
  • Deli
  • Terrace on the roof
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Crowne Plaza Springfield, an IHG Hotel offers 288 accommodations with a safe and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered once per stay and microwaves can be requested. Housekeeping is provided on a limited basis.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7:00 AM to 11:00 PM at scheduled times and on request
  • Free train station pick-up shuttle
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: USD 6 to 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Long 9 Bar and Grill
  • Long 9 Restaurant

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (70,622 square foot of space)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (51 centimetre high)
  • Lever door handles
  • Lift (104 centimetre wide door)
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per accommodation, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6.00 to 16.00 per person
  • Pet fee: USD 40.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Springfield
Crowne Plaza Springfield
Crowne Plaza Springfield Hotel Springfield
Springfield Crowne Plaza
Crowne Plaza Springfield Hotel

Frequently asked questions

What is the cancellation policy at Crowne Plaza Springfield, an IHG Hotel?

Crowne Plaza Springfield, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Springfield, an IHG Hotel?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Springfield, an IHG Hotel on 27 Nov 2024 start from AU$173.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Springfield, an IHG Hotel?

Yep, Crowne Plaza Springfield, an IHG Hotel has a free self car park, free extended parking and free RV/bus/truck parking.

Does Crowne Plaza Springfield, an IHG Hotel have a pool?

Crowne Plaza Springfield, an IHG Hotel has an indoor pool.

What makes Crowne Plaza Springfield, an IHG Hotel a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Crowne Plaza Springfield, an IHG Hotel.

Is Crowne Plaza Springfield, an IHG Hotel family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Springfield, an IHG Hotel is a hit with families.

Does Crowne Plaza Springfield, an IHG Hotel serve breakfast?

Yep, cooked-to-order breakfast is available at Crowne Plaza Springfield, an IHG Hotel.

Is there a free airport shuttle available at Crowne Plaza Springfield, an IHG Hotel?

Yep, there's a free airport shuttle that runs from 7:00 AM - 11:00 PM on request.

Is there a bar or restaurant at Crowne Plaza Springfield, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Springfield, an IHG Hotel?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Crowne Plaza Springfield, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 489 out of 1012 reviews" "
Rating 8 - Good. 227 out of 1012 reviews" "
Rating 6 - Okay. 140 out of 1012 reviews" "
Rating 4 - Poor. 90 out of 1012 reviews" "
Rating 2 - Terrible. 66 out of 1012 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Barbara

Stayed 1 night in Aug 2024

10/10 Excellent

Kris, Edmond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Molly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here. I know some say it’s run down but I if you aren’t expecting the Ritz Carlton in Springfield, you’ll be happy with it. The restaurant/bar was nice and convenient and rooms were comfy and clean. Only negative that I found were the lack of TV channels but other than that I would recommend it and stay here again if I go back for the State Fair! Our favorite place we’ve stayed in Springfield!
Stayed 2 nights in Aug 2024

8/10 Good

Troy

I would stay again
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Comfy but decrepit
Very comfortable bed and room in general with lots of space. Hotel in general looking decrepit.
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was kind and friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

JaNae

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a great price and it was convenient. My family and I were on a family vacation and rented 8 rooms. The y were helpful, clean, and have great recommendation on attractions.
Stayed 1 night in Aug 2024

2/10 Terrible

Alice

Disliked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, room comfort
Great hotel..but hot tub concreted.
The hotel is very nice. The room was big and bed was comfortable. I have only one negative thing to say. I picked this hotel because there was a hot tub by the pool...according to the pictures of the hotel on the website. But when we got to the pool..the hot tub was concreted with yellow tape around it. Wish i would of known this prior to reserving the room.
Stayed 1 night in Aug 2024

6/10 Okay

Leslie

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Pool needed to be cleaned. Human hair inside pool and around. Front Desk / Concierge dudnt answer phone when called.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast
Wasnt happy that breakfast wasn't free. Breakfast wasnt that good either.
Stayed 1 night in Aug 2024

4/10 Poor

John

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Review room 706
Bath tub was extremely slippery and there were no anti slip strips in place or shower mat. Only one headboard reading lamp. No glasses or cups in the room. No option to make coffee. Basically no in room amenities. Room #706
Stayed 1 night in Aug 2024

10/10 Excellent

Lynzie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff overall good experience
Stayed 1 night in Aug 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very nice hotel.
Stayed 1 night in Aug 2024

6/10 Okay

Kristie, Toledo

Travelled with family
Liked: Staff & service, property conditions & facilities
I didnt like that fact that our room did not cool down and stayed between 70 and 75° when it was hot outside.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Karen

Stayed 3 nights in Aug 2024

6/10 Okay

Matthew

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Everything was great. Our view however was horrible, we just looked out onto a roof, that wasn't a big issue since we didn't go there for the view. The hotel website states that there is a hot tub. Well there is no longer a hot tub at this location, and that was one of the main reasons for is going back there. We will be looking for other accommodations the next time we come to Springfield.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lolita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Kristy

Travelled with family
The staff at reservation desk wasn’t the friendliest if you use Expedia to book. My cousin checked in with me but we booked differently and the check-in and out staff were both indifferent both times. Book directly with the hotel if staying here. Also my room was not the cleanest. The shower curtain needed to be changed and bleached for sure and there were weird stains on the wall (I don’t even want to think what it could have been). But yeah other than that it was an okay place to be.
Stayed 1 night in Aug 2024

6/10 Okay

Patricia, Chicago

Liked: Staff & service
Quick stay…it was under what seem to be some renovations. Staff was great. Room was dingy and the shower was not cleaned fully (hair on bottles). But worked for a one night I guess….
Stayed 1 night in Aug 2024

8/10 Good

Roger

Disliked: Property conditions & facilities
Downhill slide.
Before I retired, I stayed at this property often and it was always enjoyable. However, since then, the condition of this property has drastically deteriorated. The carpet is becoming threadbare, the elevators are badly beaten up, the toilet seat in our room was in bad shape (looked as if it had been dragged behind a car, and windows in our 9th floor room were so dirty you could barely see out of them. This place needs tlc quickly.
Stayed 1 night in Aug 2024

6/10 Okay

jessica

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The 2 main things i was looking for in a hotel room was a hot tub. And an extra rollaway bed. They were both listed as available. That was a lie. The hot tub had just been filled w cement. And there were no extra beds. The air conditioningwas a joke. My room was set at 64 and gor up to 74 before we checked out. Wont stay there again.
Stayed 1 night in Aug 2024