DoubleTree by Hilton Malta

4.0 star property
Family-friendly fun at the beach, with 2 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Malta

Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Courtyard
Suite, 1 King Bed, Sea View
Lobby
4 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
  • Bar
  • On private beach
  • All-inclusive
  • Pet-friendly
  • Parking available
The price is AU$108
includes taxes & fees
6 Jan - 7 Jan 2025

Explore the area

Map
Dolmen Street, Qawra, St. Paul's Bay, Malta, 2402
  • Bugibba Beach
    1 min walk
  • The Malta Classic Car Collection
    5 min walk
  • Tava Terrace
    1 min walk
  • Luqa (MLA-Malta Intl.)
    45 min drive

Room options

Guest Room, 2 Twin Beds, Sea View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Hairdryer
  • 22 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

Guest Room, 2 Twin Beds, Accesible

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Hairdryer
  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 2 Single Beds, Sea View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
Blackout curtains
Hairdryer
  • 41 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Hairdryer
  • 41 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

Family Room, Queen, 2 Bedrooms, Sea View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - double
2 bedrooms
  • 47 sq m
  • Sea view
  • Sleeps 6
  • 2 Queen Beds

Guest Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Hairdryer
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Superior Room, Multiple Beds, Sea View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Hairdryer
  • 41 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Hairdryer
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

Family Room, Twin, 2 Bedrooms, Sea View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
2 bedrooms
Private bathroom
  • 47 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Hairdryer
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Sea View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
Blackout curtains
Hairdryer
  • 47 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Family Room, King, 2 Bedrooms, Sea View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - double
2 bedrooms
  • 47 sq m
  • Sea view
  • Sleeps 6
  • 2 King Beds

Guest Room, 1 King Bed, Sea View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Hairdryer
  • 22 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Sea View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Hairdryer
  • 39.7 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Guest Room, 1 Queen Bed, Sea View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Hairdryer
  • 22 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Family Room, Queen, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - double
2 bedrooms
  • 47 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

Guest Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Hairdryer
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed, Sea View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Hairdryer
  • 41 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed

Superior Room, 1 King Bed, Sea View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Hairdryer
  • 29 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Qawra

DoubleTree by Hilton Malta places you in the centre of St. Paul's Bay, connected to the convention centre and within a short 5-minute stroll of Bugibba Beach and The Malta Classic Car Collection. Highlights at this beachfront resort include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include massages and body wraps along with aromatherapy and hydrotherapy. The buffet restaurant, Azure, is open for breakfast, lunch and dinner. Juniper is the resort's own bar. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site indoor swimming pool and gym. Business travelers can take advantage of 17 meeting rooms and a conference centre. Additionally, you'll find a casino, free Wi-Fi in public areas and a hot tub. Buffet breakfast is available daily. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of car rentals on site. .Within a 20-minute drive of this 4-property class St. Paul's Bay resort, attractions include Golden Bay and Malta Experience.

What's nearby

  • Bugibba Beach - 1 min walk
  • The Malta Classic Car Collection - 5 min walk
  • Bugibba Square - 6 min walk
  • Malta National Aquarium - 12 min walk
  • Mellieha Bay - 19 min drive

Getting around

  • Luqa (MLA-Malta Intl.) - 45 min drive

Restaurants

  • ‪Nine Lives - ‬7 min walk
  • ‪Watson's Pub - ‬4 min walk
  • ‪Vinnie's Restaurant - ‬4 min walk
  • ‪Tava Terrace - ‬1 min walk
  • ‪Michele's Gelateria - ‬5 min walk

About this property

DoubleTree by Hilton Malta

Family-friendly fun at the beach, with 2 outdoor pools
Some rates at DoubleTree by Hilton Malta are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply step outside to unwind on the resort's beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At DoubleTree by Hilton Malta, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This beach resort also offers a children's pool, a hot tub and a steam room. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star St. Paul's Bay resort.

  • 1 building
  • 485 guestrooms or units
  • 6 levels
  • 4 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 1985
  • Casino
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
DoubleTree by Hilton Malta offers 485 air-conditioned accommodations with a safe and a hairdryer. 32-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (EUR 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Azure
  • Carvv
  • Juniper
  • Limonata
  • Ombre

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Casino
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • Conference centre

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Lift (109 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per stay
  • Maximum 1 (weight limit: 75 lb per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.50 per person, per night, up to 10 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 5 per day
  • Pet fee: EUR 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

Dolmen Resort Hotel
Dolmen Resort Hotel St. Paul's Bay
Dolmen St. Paul's Bay
Dolmen Hotel St Pauls Bay
Dolmen Hotel St. Paul`s Bay
Dolmen Hotel Malta
Dolmen Resort Hotel Malta
Dolmen Hotel Malta St. Paul's Bay
Dolmen Malta St. Paul's Bay
Dolmen Malta
Dolmen Hotel St Pauls Bay
Dolmen Hotel Malta
Dolmen Resort Hotel Spa
Dolmen Hotel Malta
DoubleTree by Hilton Malta Resort
DoubleTree by Hilton Malta St. Paul's Bay

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Malta?

DoubleTree by Hilton Malta offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Malta?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Malta on 6 Jan 2025 start from AU$106.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Malta?

Yep, DoubleTree by Hilton Malta has a secured covered self car park for EUR 5 per day.

Are there any beaches close to DoubleTree by Hilton Malta?

Yep, DoubleTree by Hilton Malta is on Bugibba Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find motor boats.

Is there a spa on site at DoubleTree by Hilton Malta?

Yep, there is an onsite spa at DoubleTree by Hilton Malta. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does DoubleTree by Hilton Malta have a pool?

Take your pick from 2 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at DoubleTree by Hilton Malta?

DoubleTree by Hilton Malta features a private beach, 2 outdoor pools and a full-service spa.

Is DoubleTree by Hilton Malta family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as childcare services and free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Malta is a hit with families.

Does DoubleTree by Hilton Malta serve breakfast?

Sure does, buffet breakfast is available daily.

Is there a free airport shuttle available at DoubleTree by Hilton Malta?

No, DoubleTree by Hilton Malta does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Malta?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton Malta?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at DoubleTree by Hilton Malta?

Furry friends are welcome at DoubleTree by Hilton Malta, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 34 kg per pet.

DoubleTree by Hilton Malta Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 368 out of 797 reviews" "
Rating 8 - Good. 303 out of 797 reviews" "
Rating 6 - Okay. 84 out of 797 reviews" "
Rating 4 - Poor. 34 out of 797 reviews" "
Rating 2 - Terrible. 8 out of 797 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, lovely friendly staff, there is a development on the sea front that never caused any issues. Reception staff found us a bigger room as the one we checked in first was a bit small. The breakfast choices were amazing and catered for every taste. Overall a great hotel with high standards that are expected from the Hilton group hotels
Stayed 7 nights in Sep 2024

10/10 Excellent

teresa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, comfortable rooms, friendly staff, fantastic facilities. Good food.
Stayed 7 nights in Sep 2024

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Nellita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 5 nights in Sep 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this hotel even when it was the Dolmen . I am looking forward to when the spa and outdoor private beach club is ready next year . As I was disappointed this year that it was not finished . But overall the hotel is lovely ..
Stayed 10 nights in Aug 2024

8/10 Good

Richard

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Super week at the end of August, staff were very helpful and responsive, breakfast and dining options were really good and pools were great. Room was excellent, although we didn't get the type we booked on the first night and had to move and we were disappointed that the beach club was a building site and spa not available either as this was one of the reasons for choosing the hotel and felt it was a bit of false advertising tbh. Nevertheless, stunning views, relaxing stay and despite the niggles would stay again when it was all sorted.
Stayed 7 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing hotel. All the staff were friendly and very helpful staff from the moment we arrived to leaving ten days later. We all enjoyed the daily activities ran by the animation team. Parts of Malta does need a clean up and currently there is a lot of building work going on. Would be nice to return in a couple of years to see it all finished
Stayed 10 nights in Aug 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The room and the pools were very nice. Food was good but not much local food choice.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sarah Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel, excellent service
Stayed 5 nights in Aug 2024

4/10 Poor

Sam

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Judit

Disliked: Amenities
Room was Smokey, had to change. There is no private beach despite what it says on the website. Gym is also very poor. Not even a bottle of water in the room on arrival. No shower facilities for those who leave late in the day.
Stayed 5 nights in Aug 2024

10/10 Excellent

Sarah

Stayed 7 nights in Jul 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the pools, would have been better if the beach area was done renovation
Stayed 10 nights in Jul 2024

8/10 Good

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay
Was a lovely hotel. Very helpful staff. Good food choices. The only thing that bothered me was that they were playing loud music at each of the pools. It would have been noce to not have music at one of them!
Stayed 6 nights in Jul 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great staff and overall experience. Outside building work was a bit noisy but that is temporary and will add once finished.
Stayed 3 nights in Jul 2024

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, superb staff and very clean. We only had breakfast there but that was superb, try and avoid the busy times though. The pools were superb, spotlessly clean, only let down by the constant noise from the building site right next door where they worked from around 8.30 till 5.30, 5 days a week! The only other let down was that the fire alarm went off 3 times while we were there, walking us up twice. But a beutiful hotel in a beautiful area.
Stayed 7 nights in Jun 2024

6/10 Okay

Lisa

Business traveller, Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
Extremely slow service . Often forgotten drink and food orders . Noisy cranes right outside the pool area with lots of rising dust from builders works. We had no vanity mirror in our room so we were using the tv for a mirror to dry our hair. We did ask for a mirror but told that a maintenance man would have to put one up so we were refused this. We also asked if we could at least have an extension lead so we could use the mirror on the wall at the doorway which was to far away from the sockets . This request was also denied. Below par food in the main dining room with limited choice. Big improvements needed to get up to a Hilton standard. Disappointed with our stay and hope improvements are made .
Stayed 11 nights in Jun 2024

6/10 Okay

JANE

Disliked: Staff & service, amenities
There was major works in progress directly outside the hotel. The pool overlooked the road resulting in daily disturbance.
Stayed 5 nights in Jun 2024

8/10 Good

Kiranjeet Kaur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a nice place to stay with helpful/friendly staff.
Stayed 3 nights in Jun 2024

6/10 Okay

Catriona

Liked: Staff & service
Disliked: Property conditions & facilities
We had high expectations for this hotel but we were a bit disappointed. Renovations were still taking place and we felt that our room was unfinished. The hotel was nice enough overall but we felt that the room wasn’t as we’d expected it to be, and we also found the breakfast to be quite disappointing. The staff we great though and the location is fantastic.
Stayed 5 nights in May 2024

10/10 Excellent

CHRISTOPHER

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as i walked through the Door, the cleanliness was apparent,and with a welcoming smile at reception was acknowledged.The cleanliness and the attitude of the staff was exceptional throughout my stay, a good location, food was at a high standard, will certainly return again
Stayed 7 nights in May 2024

10/10 Excellent

Mason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Kat

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

6/10 Okay

Francesca

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2024

4/10 Poor

lesley

Travelled with family
Disliked: Staff & service, property conditions & facilities
Less than 3 star
The hotel is nothimg like any hilton i stayed in before it was unfinished fire alarm was going off at 1am - 2am at least 3times no door trim on floor to room which left sharp tile edge, couldnt use a double plug socket in room as was too close to dressing table, tiles on balcony was loose which made it dangerous Asked to fix aerial on tv 3 times came didnt repair it Cupboard above kettle so banged head on numerous occasions Lifts out of order regularly windowsills dirty hotel was a dissapoinment for amount paid a 3 star would have been in better condition Spa not finished was told till arrival and was also told on arrival that the hotel was card only
Stayed 10 nights in Apr 2024