2/10 Terrible
Karen
5 Dec 2024
Disliked: Cleanliness, staff & service
My room was on the 4th floor, which has a number of rooms being renovated in preparation for next year, when the hotel is undergoing a large upgrade. My room had light covers removed, bathroom fan not working and the hallways were full of workman and furniture. This is not a 5* venue, it's a sad 4* at best. But their room rate was exorbitant for what they offered. I did advise management and showed them photos. They offered a small discount in reply. Make sure when booking you ask if they are any renovations happening around the room. The discount has to be processed through the booking platform.
Karen
Stayed 1 night in Dec 2024