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Mountain Heritage Hotel

4.5 star property
Edwardian Sydney hotel in Katoomba with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mountain Heritage Hotel

Aerial view
Seasonal outdoor pool, open 8:00 AM to 6:00 PM, pool loungers
Heritage Spa and Fireplace Room | Room amenity
Mountain View Room | Terrace/patio
View from property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • Spa
  • Gym

Explore the area

Map
Apex & Lovel Streets, Katoomba, NSW, 2780
  • Blue Mountains Cultural Centre
    10 min walk
  • Leura Mall
    2 min drive
  • Prince Henry Cliff Walk Trailhead
    3 min drive

Room options

View all photos for Heritage Spa and Fireplace Room

Premium bedding, pillow-top beds, desk, laptop workspace

Heritage Spa and Fireplace Room

Highlights

Soundproofed
Fireplace
Private indoor hot tub
Air conditioning
Heating
Fridge
LCD TV
Ceiling fan
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Suite

Heritage Suite

Heritage Suite

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Heating
Fridge
LCD TV
Ceiling fan
Pillow-top bed
  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Mountain View Room

Mountain View Room | Terrace/patio

Mountain View Room

Highlights

Soundproofed
Air conditioning
Heating
Fridge
LCD TV
Ceiling fan
Pillow-top bed
Premium bedding
  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Heritage Room

Premium bedding, pillow-top beds, desk, laptop workspace

Heritage Room

Highlights

Soundproofed
Air conditioning
Heating
Fridge
LCD TV
Ceiling fan
Pillow-top bed
Premium bedding
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

Falls Mountain Retreat

Parking included
Free WiFi
Air conditioning
Outdoor space
4.6 out of 5, Wonderful, (506)
The price is AU$197
for 1 night
includes taxes & fees
17 Dec - 18 Dec
Falls Mountain Retreat

About the area

Sydney

A luxury stay in the heart of Sydney awaits you at Mountain Heritage Hotel. Within a 10-minute stroll you'll find Blue Mountains Cultural Centre and Leura Mall within a 30-minute walk. Highlights at this family-friendly hotel include a full-service spa, a restaurant and free self-parking. .A day of pampering can include facials and mani/pedis. The restaurant, Jamison Views Restaurant, serves local and international cuisine and is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, seasonal outdoor swimming pool and pool loungers. 3854 square feet (358 square metres) of event facilities include 5 meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning cooked-to-order breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of free extended parking. .With a stay at this 4.5-property class Katoomba hotel, you'll be 2 km (1.2 mi) from Leura Cascades and 2.9 km (1.8 mi) from Three Sisters.

What's nearby

  • Leura Mall - 2 min drive - 2.0 km
  • Leura Cascades - 3 min drive - 2.5 km
  • Three Sisters - 3 min drive - 2.8 km
  • Echo Point Lookout - 3 min drive - 2.8 km
  • Katoomba Scenic World - 4 min drive - 3.3 km

Getting around

  • Katoomba Station - 8 min walk
  • Sydney Airport (SYD) - 86 min drive

Restaurants

  • ‪Old City Bank Brasserie - ‬7 min walk
  • ‪Sushi n Co. - ‬9 min walk
  • ‪Elephant Bean Cafe - ‬12 min walk
  • ‪Sanwiye - ‬7 min walk
  • ‪Mountain Culture Beer Co - ‬10 min walk

About this property

Mountain Heritage Hotel

Edwardian Sydney hotel in Katoomba with a full-service spa
Mountain Heritage Hotel offers its guests a full-service spa, a fitness centre, and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 5 meeting rooms are available. Event space at this hotel measures 3854 square feet (358 square metres) and includes a conference centre. A library, a terrace, and an arcade/games room are also featured at the luxury Mountain Heritage Hotel. Free self parking is available.

This 4.5-star Sydney hotel is smoke free.

  • 41 guestrooms or units
  • 3 levels
  • 2 buildings
  • 3854 sq ft of conference space
  • 358 sq. m of conference space
  • Built in 1908
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mountain Heritage Hotel offers 41 air-conditioned accommodations with espresso makers and complimentary bottles of water. Pillowtop beds feature premium bedding. Fridges and coffee/tea makers are provided.

38-inch LCD televisions come with premium cable channels and first-run films. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments and manicures and pedicures.

Languages

English, Filipino, French, German, Italian, Japanese, Korean

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: AUD 45 for adults and AUD 25 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jamison Views Restaurant

Family friendly

  • Arcade/game room
  • Children's games
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (3,854 square foot of space)

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1908
  • Edwardian architecture
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 38-inch LCD TV with premium cable channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 per cent for credit card payments
The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Bar/lounge
  • Restaurant

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 100.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately AUD 45 for adults and from AUD 25 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 100.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and Union Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in all accommodation.

Property Registration Number 2780

We should mention

  • The seasonal pool will open in November and close in March.
  • Pool access available from 8:00 AM to 6:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Mountain Heritage Hotel Retreat
Mountain Heritage Hotel Retreat Katoomba
Mountain Heritage Retreat
Mountain Heritage Retreat Katoomba
Mountain Heritage Hotel Katoomba
Mountain Heritage Katoomba
Mountain Heritage Hotel Spa Retreat
Hotel Mountain Heritage Blue Mountains Katoomba
Hotel Mountain Heritage Blue Mountains
Mountain Heritage Blue Mountains Katoomba
Mountain Heritage Blue Mountains
Mountain Heritage Hotel
Mountain Heritage Hotel Hotel
Mountain Heritage Hotel Katoomba
Mountain Heritage Hotel Hotel Katoomba
Hotel Mountain Heritage Blue Mountains

Frequently asked questions

What is the cancellation policy at Mountain Heritage Hotel?

Mountain Heritage Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mountain Heritage Hotel?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at Mountain Heritage Hotel on 12 Dec 2024 start from AU$181.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mountain Heritage Hotel?

Yep, Mountain Heritage Hotel has a free self car park, free extended parking and free RV/bus/truck parking.

Is there a spa on site at Mountain Heritage Hotel?

Yep, there is an onsite spa at Mountain Heritage Hotel. You'll enjoy heaps of services like facials and body treatments.

Does Mountain Heritage Hotel have a pool?

Mountain Heritage Hotel has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 6:00 PM (Seasonal outdoor pool open from November to March).

What makes Mountain Heritage Hotel a romantic place to stay?

Garden-view dining and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Mountain Heritage Hotel.

Is Mountain Heritage Hotel family-friendly?

You bet! With amenities such as an arcade, laundry facilities and a deli, it's no surprise that Mountain Heritage Hotel is a hit with families.

Does Mountain Heritage Hotel serve breakfast?

You bet, cooked-to-order breakfast is available daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Mountain Heritage Hotel?

No, Mountain Heritage Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Mountain Heritage Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone? The dining venue is closed on Sunday, Monday, Tuesday, Wednesday and Thursday.

What time are check-in & check-out at Mountain Heritage Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Mountain Heritage Hotel?

No, pets are not allowed.

Mountain Heritage Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 482 out of 997 reviews" "
Rating 8 - Good. 345 out of 997 reviews" "
Rating 6 - Okay. 125 out of 997 reviews" "
Rating 4 - Poor. 34 out of 997 reviews" "
Rating 2 - Terrible. 11 out of 997 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Deidre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very grand old hotel with the best view of the blue mountains from our room.Excellent a la carte menu.The best place we have ever stayed 10/10
Stayed 3 nights in Sep 2024

8/10 Good

Peter

Liked: Staff & service
Nil
Stayed 3 nights in Sep 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a beautiful hotel. Lots of things to do and fantastic food places around. Highly recommend.
Stayed 2 nights in Sep 2024

10/10 Excellent

Aya

Stayed 2 nights in Aug 2024

10/10 Excellent

karin

Stayed 2 nights in Aug 2024

10/10 Excellent

Penrose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and well equipped Check in was easy and very welcoming Breakfast was good
Stayed 1 night in Aug 2024

8/10 Good

Tegan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with loads of character and a convenient location to restaurants and hikes.
Stayed 1 night in Aug 2024

6/10 Okay

Maureen

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Kayleigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property overviewing the blue mountains. Only stayed for one night on a short weekend away but were met late at night by friendly staff and welcomed to a warm room with great views.
Stayed 1 night in Aug 2024

4/10 Poor

Louise

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This propert is in need of a referb. It was dirty, check in was akin to a Faulty Towers episode, was not at all welcoming or worth the cost. Very disappointing
Stayed 1 night in Aug 2024

10/10 Excellent

tony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel great staff Great dinning Piano player was superb
Stayed 1 night in Aug 2024

10/10 Excellent

Linda

Travelled with family and small children
Liked: Amenities
Everything
Stayed 1 night in Aug 2024

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for two nights and we loved it. We had an amazing view of the Blue Mountains from our room. We loved the historic building and that the room had been modernised without taking away from the heritage of the hotel. Would definitely stay again!
Stayed 2 nights in Jul 2024

10/10 Excellent

Tianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to surrounding hot spots staff very professional view from hotel magnificent
Stayed 3 nights in Jul 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
No so great
The room was not made up after our first-night stay. We had to request for new towels.
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Rina

Travelled with family
Liked: Amenities
Love the bedroom and downstairs lounge area
Stayed 1 night in Jul 2024

10/10 Excellent

Nandini

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely views! Cozy bar and fireplace. Christmas in July is a nice idea
Stayed 2 nights in Jul 2024

10/10 Excellent

Christopher Dior D.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect place to experience a true mountain resort holiday. Impeccable service from the staff, the cozy woodflame fireplaces were a cozy way to spend time with a book. The restaurant may have city prices but of amazing quality and breathtaking views when the weather is clear.
Stayed 2 nights in Jul 2024

10/10 Excellent

AMANDA

Atop the hilltop lovely view
Stayed 1 night in Jul 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive hotel reception. They even stayed back a little past their normal closing time and waited for me to check in.
Stayed 1 night in Jul 2024

6/10 Okay

Timothy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
An honest review
Beautiful location with a warm welcoming feel. The Christmas in July theme was a nice touch. Our room was spacious, clean, and very well presented. Check-in was fine but service overall was poor. We waited 2-hours for breakfast before we had to cancel our order due to the delay. We were also unable to order room service the evening of our stay due to Yule. This celebration was not communicated with us as part of booking or check-in as we would have made a reservation. We had a 1YO with us so having the leave the hotel once we found out the restaurant and room service was unavailable was inconvenient. All staff were friendly but overall service standard in the restaurant was a missed opportunity.
Stayed 1 night in Jul 2024