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Fuji Lake Hotel

3.5 star property
Family-friendly hotel with 2 restaurants and spa services
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Fuji Lake Hotel

Terrace/patio
Exterior
View bath Corner Room with Tatami and Lake View, Non Smoking
Japanese Western Style Room, Non Smoking, Lake View (East Build.)
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
1 Funatsu, Fujikawaguchiko-cho, Fujikawaguchiko, Yamanashi-ken, 401-0301
  • Mt. Fuji Panoramic Ropeway
    6 min walk
  • Lake Kawaguchi Kitahara Museum Happy Days
    10 min walk
  • Lake Kawaguchi
    13 min walk

Room options

View all photos for Suite with Open-Air Bath - Non Smoking

Suite with Open-Air Bath - Non Smoking

Suite with Open-Air Bath - Non Smoking

Highlights

Air conditioning
HDTV
Toilet with electronic bidet
Private bathroom
Hairdryer
Digital channels
Desk chair
Office
  • 70 sq m
  • Mountain view
  • Sleeps 6
  • 2 Large Single Beds, 2 Single Futons and 2 Single Murphy Beds

View all photos for Japanese Western Style Room, Non Smoking, Lake View (East Build.)

Japanese Western Style Room, Non Smoking, Lake View (East Build.)

Japanese Western Style Room, Non Smoking, Lake View (East Build.)

Highlights

Air conditioning
HDTV
Toilet with electronic bidet
Private bathroom
Hairdryer
Digital channels
Desk chair
Office
  • 45 sq m
  • Lake view
  • Sleeps 6
  • 2 Large Single Beds and 4 Single Beds

View all photos for East Japanese Western Open Air Bath Lake View Comfort

East Japanese Western Open Air Bath Lake View Comfort

East Japanese Western Open Air Bath Lake View Comfort

Highlights

Air conditioning
HDTV
Toilet with electronic bidet
Private bathroom
Hairdryer
Digital channels
Desk chair
Office
  • 42 sq m
  • Lake view
  • Sleeps 4
  • 2 Large Single Beds, 1 Single Sofa Bed and 1 Single Futon

View all photos for Japanese Western Room with Open Air Bath, Non Smoking, Mt. Fuji View (East Build.)

Japanese Western Room with Open Air Bath, Non Smoking, Mt. Fuji View (East Build.)

Japanese Western Room with Open Air Bath, Non Smoking, Mt. Fuji View (East Build.)

Highlights

Air conditioning
HDTV
Toilet with electronic bidet
Private bathroom
Hairdryer
Digital channels
Desk chair
Office
  • 42 sq m
  • Mountain view
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Japanese Western Room with Open Air Bath, Non Smoking, Lake View (East Build.)

Japanese Western Room with Open Air Bath, Non Smoking, Lake View (East Build.)

Japanese Western Room with Open Air Bath, Non Smoking, Lake View (East Build.)

Highlights

Air conditioning
HDTV
Toilet with electronic bidet
Private bathroom
Hairdryer
Digital channels
Desk chair
Office
  • 42 sq m
  • Lake view
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Renewal Twin Room B with Tatami Area and Lake View, Non Smoking

Renewal Twin Room B with Tatami Area and Lake View, Non Smoking

Renewal Twin Room B with Tatami Area and Lake View, Non Smoking

Highlights

Air conditioning
HDTV
Toilet with electronic bidet
Private bathroom
Hairdryer
Digital channels
Desk chair
Office
  • 45 sq m
  • Lake view
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

View all photos for Japanese Western Room, Non Smoking, Lake View (West Build.)

In-room safe, laptop workspace, cots/infant beds, free WiFi

Japanese Western Room, Non Smoking, Lake View (West Build.)

Highlights

Air conditioning
HDTV
Toilet with electronic bidet
Private bathroom
Hairdryer
Digital channels
Desk chair
Office
  • 45 sq m
  • Lake view
  • Sleeps 6
  • 4 Single Futons and 2 Large Single Beds

View all photos for Renewal Twin Room A with Tatami Area and Lake View, Non Smoking

Renewal Twin Room A with Tatami Area and Lake View, Non Smoking

Renewal Twin Room A with Tatami Area and Lake View, Non Smoking

Highlights

Air conditioning
HDTV
Toilet with electronic bidet
Private bathroom
Hairdryer
Digital channels
Desk chair
Office
  • 45 sq m
  • Lake view
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

View all photos for Twin Room, No Smoking, Lake View (West Build.)

Twin Room, No Smoking, Lake View (West Build.)

Twin Room, No Smoking, Lake View (West Build.)

Highlights

Air conditioning
HDTV
Toilet with electronic bidet
Private bathroom
Hairdryer
Digital channels
Desk chair
Office
  • 23 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for View bath Corner Room with Tatami and Lake View, Non Smoking

View bath Corner Room with Tatami and Lake View, Non Smoking

View bath Corner Room with Tatami and Lake View, Non Smoking

Highlights

Air conditioning
HDTV
Toilet with electronic bidet
Private bathroom
Hairdryer
Digital channels
Desk chair
Office
  • 50 sq m
  • Lake view
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

View all photos for Lake View Twin Room

In-room safe, laptop workspace, cots/infant beds, free WiFi

Lake View Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Lake View Japanese Western Style Room East Building with loud construction noise

In-room safe, laptop workspace, cots/infant beds, free WiFi

Lake View Japanese Western Style Room East Building with loud construction noise

  • Sleeps 6
  • 2 Single Beds and 4 Single Futons

View all photos for Mt.Fuji View Standard Room With Open Air Bath East Building

In-room safe, laptop workspace, cots/infant beds, free WiFi

Mt.Fuji View Standard Room With Open Air Bath East Building

  • Sleeps 4
  • 2 Single Futons and 2 Single Beds

View all photos for View bath Corner Room with Tatami Area and Lake View with loud construction noise

In-room safe, laptop workspace, cots/infant beds, free WiFi

View bath Corner Room with Tatami Area and Lake View with loud construction noise

  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Mt.Fuji View Barrier-free Corner Room East Builing

In-room safe, laptop workspace, cots/infant beds, free WiFi

Mt.Fuji View Barrier-free Corner Room East Builing

  • Sleeps 4
  • 4 Single Beds

View all photos for Renewal Twin Room B with Tatami Area and Lake View

In-room safe, laptop workspace, cots/infant beds, free WiFi

Renewal Twin Room B with Tatami Area and Lake View

  • Sleeps 4
  • 2 Double Beds

View all photos for Lake View Suite Room with Mt.Fuji View Indoor Hot Spring Bath East building with loud construction noise

In-room safe, laptop workspace, cots/infant beds, free WiFi

Lake View Suite Room with Mt.Fuji View Indoor Hot Spring Bath East building with loud construction noise

  • Sleeps 6
  • 4 Single Beds and 2 Single Futons

View all photos for Lake View Japanese Western Style Room West Building with loud construction noise

In-room safe, laptop workspace, cots/infant beds, free WiFi

Lake View Japanese Western Style Room West Building with loud construction noise

  • Sleeps 6
  • 4 Single Futons and 2 Single Beds

View all photos for Renewal Twin Room A with Tatami Area and Lake View with loud construction noise

In-room safe, laptop workspace, cots/infant beds, free WiFi

Renewal Twin Room A with Tatami Area and Lake View with loud construction noise

  • Sleeps 4
  • 2 Double Beds

View all photos for Lake View Comfort Room With Indoor Hot Spring Bath East Building

In-room safe, laptop workspace, cots/infant beds, free WiFi

Lake View Comfort Room With Indoor Hot Spring Bath East Building

  • Sleeps 4
  • 2 Single Beds, 1 Single Sofa Bed and 1 Single Futon

View all photos for View bath Suite with Tatami Area and Mt.Fuji View with loud construction noise

In-room safe, laptop workspace, cots/infant beds, free WiFi

View bath Suite with Tatami Area and Mt.Fuji View with loud construction noise

  • Sleeps 4
  • 2 Double Beds

View all photos for Lake View Comfort Room With Indoor Hot Spring Bath East Building with loud construction noise

In-room safe, laptop workspace, cots/infant beds, free WiFi

Lake View Comfort Room With Indoor Hot Spring Bath East Building with loud construction noise

  • Sleeps 4
  • 1 Single Sofa Bed, 2 Single Beds and 1 Single Futon

View all photos for View bath Corner Room with Tatami Area and Lake View

In-room safe, laptop workspace, cots/infant beds, free WiFi

View bath Corner Room with Tatami Area and Lake View

  • Sleeps 4
  • 2 Single Sofa Beds and 2 Single Beds

View all photos for Lake View Semi-comfort Room With Indoor Hot Spring Bath East Building

In-room safe, laptop workspace, cots/infant beds, free WiFi

Lake View Semi-comfort Room With Indoor Hot Spring Bath East Building

  • Sleeps 3
  • 2 Single Beds

View all photos for Renewal Twin Room B with Tatami Area and Lake View with loud construction noise

In-room safe, laptop workspace, cots/infant beds, free WiFi

Renewal Twin Room B with Tatami Area and Lake View with loud construction noise

  • Sleeps 4
  • 2 Double Beds

View all photos for Lake View Semi-comfort Room with Indoor Hot Spring Bath East Building with loud construction noise

In-room safe, laptop workspace, cots/infant beds, free WiFi

Lake View Semi-comfort Room with Indoor Hot Spring Bath East Building with loud construction noise

  • Sleeps 3
  • 1 Single Futon and 2 Single Beds

View all photos for Lake View Japanese Western Style Room East Building

In-room safe, laptop workspace, cots/infant beds, free WiFi

Lake View Japanese Western Style Room East Building

  • Sleeps 6
  • 2 Single Beds and 4 Single Futons

View all photos for View bath Suite with Tatami Area and Mt.Fuji View

In-room safe, laptop workspace, cots/infant beds, free WiFi

View bath Suite with Tatami Area and Mt.Fuji View

  • Sleeps 4
  • 2 Double Beds

View all photos for Renewal Twin Room A with Tatami Area and Lake View

In-room safe, laptop workspace, cots/infant beds, free WiFi

Renewal Twin Room A with Tatami Area and Lake View

  • Sleeps 4
  • 2 Double Beds

View all photos for Mt.Fuji View Standard Room With Open Air Bath East Building with loud construction noise

In-room safe, laptop workspace, cots/infant beds, free WiFi

Mt.Fuji View Standard Room With Open Air Bath East Building with loud construction noise

  • Sleeps 4
  • 2 Single Futons and 2 Single Beds

View all photos for Lake View Japanese Western Style Room West Building

In-room safe, laptop workspace, cots/infant beds, free WiFi

Lake View Japanese Western Style Room West Building

  • Sleeps 6
  • 4 Single Futons and 2 Single Beds

View all photos for Lake View Twin Room with loud construction noise

In-room safe, laptop workspace, cots/infant beds, free WiFi

Lake View Twin Room with loud construction noise

  • Sleeps 2
  • 2 Single Beds

View all photos for Lake View Suite Room with Mt.Fuji View Indoor Hot Spring Bath East building

In-room safe, laptop workspace, cots/infant beds, free WiFi

Lake View Suite Room with Mt.Fuji View Indoor Hot Spring Bath East building

  • Sleeps 6
  • 2 Single Futons and 4 Single Beds

View all photos for Mt.Fuji View Barrier-free Corner Room East Builing with loud construction noise

In-room safe, laptop workspace, cots/infant beds, free WiFi

Mt.Fuji View Barrier-free Corner Room East Builing with loud construction noise

  • Sleeps 4
  • 4 Single Beds

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About the area

Fujikawaguchiko

A family-friendly stay in Fujikawaguchiko awaits you at Fuji Lake Hotel. Within just a 15-minute stroll, you'll find popular places like Lake Kawaguchi and Mt. Fuji Panoramic Ropeway. Highlights at this hotel include 2 restaurants and in-room free WiFi. .A day of pampering can include massages and facials along with aromatherapy and reflexology. Enjoy the seasonal outdoor swimming pool and kids' swimming pool. Plus you'll find free Wi-Fi in public areas and coffee/tea in a common area. There's also free self parking, along with the convenience of free train pick-up service. .Attractions within a 10-minute drive of this 3.5-property class Fujikawaguchiko hotel include Fuji-Q Highland and Fuji-Hakone-Izu National Park.

What's nearby

  • Mt. Fuji Panoramic Ropeway - 6 min walk
  • Lake Kawaguchi - 13 min walk
  • Fuji-Q Highland - 2 min drive
  • Kawaguchiko Stellar Theater - 4 min drive
  • Oishi Park - 5 min drive

Getting around

  • Kawaguchiko station - 10 min walk
  • Tokyo (NRT-Narita Intl.) - 154 min drive

Restaurants

  • ‪フジヤマクッキー - ‬6 min walk
  • ‪みはらし亭 - ‬4 min walk
  • ‪Lake Side Cafe Ku - ‬2 min walk
  • ‪山彦.和食店 - ‬6 min walk
  • ‪麺よし 酒よし 肴よし たいすけ - ‬5 min walk

About this property

Fuji Lake Hotel

Family-friendly hotel with 2 restaurants and spa services
There are 2 restaurants on site. Public spaces have free WiFi. Fuji Lake Hotel offers its guests a seasonal outdoor pool and a children's pool. A train station pick-up shuttle and A train station drop-off shuttle are free. Spa services, a terrace, and a vending machine are also featured at the family-friendly Fuji Lake Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Fujikawaguchiko hotel.

  • 70 guestrooms or units
  • 7 levels
  • 2 buildings
  • 2 dining venues
  • Built in 1971
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
Fuji Lake Hotel offers 70 air-conditioned accommodations with a safe and complimentary slippers. Flat-screen televisions come with digital channels. Bathrooms include baths or showers, toilets with an electronic bidet, complimentary toiletries and hairdryers.

This Fujikawaguchiko hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desk chairs and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up and drop-off shuttle
  • Free self parking on site

Food and drink

  • 2 restaurants
  • Coffee and tea in common areas

Family friendly

  • Baby toys
  • Children's pool
  • Cot (surcharge)
  • Seasonal outdoor pool
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • Conference space

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Facials
  • Massage
  • Reflexology
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (77 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 7 floors
  • Built in 1971
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Cot (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Desk chair
  • Laptop workspace
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 2200 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: JPY 2200 per day
  • Facilities fee: JPY 150 per person, per day and includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. 

We should mention

  • The seasonal pool will open in August and close in August.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.

Property is also known as

Fuji Lake
Fuji Lake Hotel
Lake Fuji
Lake Fuji Hotel
Fuji Lake Hotel Japan/Fujikawaguchiko-Machi
Fuji Lake Onsen Hotel
Fuji Lake Hotel Fujikawaguchiko
Fuji Lake Fujikawaguchiko
Fuji Lake Hotel Hotel
Fuji Lake Hotel Fujikawaguchiko
Fuji Lake Hotel Hotel Fujikawaguchiko

Frequently asked questions

What is the cancellation policy at Fuji Lake Hotel?

Fuji Lake Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fuji Lake Hotel?

As of 28 Sept 2024, prices found for a 1-night stay for 2 adults at Fuji Lake Hotel on 4 Oct 2024 start from AU$551.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fuji Lake Hotel?

Yep, Fuji Lake Hotel has a free self car park.

Is there a spa on site at Fuji Lake Hotel?

There's no onsite spa, but this property does offer services like facials.

Does Fuji Lake Hotel have a pool?

Fuji Lake Hotel has a seasonal outdoor pool and a kids' pool. The pool is open from August to August.

Is Fuji Lake Hotel family-friendly?

You bet! With amenities such as a children's pool and free train station drop-off, as well as cots/infant beds in the guestrooms, it's no surprise that Fuji Lake Hotel is a hit with families.

Is there a free airport shuttle available at Fuji Lake Hotel?

No, Fuji Lake Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Fuji Lake Hotel?

Yep, Fuji Lake Hotel has 2 restaurants.

What time are check-in & check-out at Fuji Lake Hotel?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Are pets allowed at Fuji Lake Hotel?

No, pets are not allowed.

Fuji Lake Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 118 out of 217 reviews" "
Rating 8 - Good. 72 out of 217 reviews" "
Rating 6 - Okay. 19 out of 217 reviews" "
Rating 4 - Poor. 7 out of 217 reviews" "
Rating 2 - Terrible. 1 out of 217 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Wai Lan

Travelled with family
Liked: Cleanliness
Dinner was great, they provided sushi and beef and different wine. The breakfast was boring. We lived on the 3rd floor, can only see trees, no lake view. Good to have massage chairs outside the hot spring area. The water machine was also outside the hot spring area, can’t drink water when you feel dehydrated after hot spring.
Stayed 2 nights in Jun 2024

8/10 Good

kera

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our room was so far from front and for old woman like me it was hard to get around One of the front greeting lady was very accommodating and we had a very enjoyable stays. Food was very good
Stayed 2 nights in Apr 2024

6/10 Okay

LI, FOREST HILLS

Travelled with partner
Location is good, but don’t expect it as a “ resort “, just average place to stay in, and you usually don’t get a chance to book either of two hotel restaurants and its junk stuff buffet at high price will be the only option
Stayed 2 nights in May 2024

10/10 Excellent

Lixing

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast and dinner buffet
Stayed 2 nights in Sep 2023

6/10 Okay

Kenny, Honolulu

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Nice location, but property need to be upgraded and update
Stayed 1 night in Jul 2023

10/10 Excellent

Grant

Stayed 1 night in Jun 2023

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Em-Amorn

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel
Stayed 2 nights in May 2023

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

CHUN TO VICTOR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A traditional Japanese hotel with well maintain facilities. The buffet dinner was awesome! And great Japanese hospitality in general.
Stayed 1 night in Mar 2023

10/10 Excellent

LAM, SAN GABRIEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place , friendly
Stayed 2 nights in Mar 2023

10/10 Excellent

PAK LAM

Liked: Cleanliness, staff & service, amenities
Food was good, everyone friendly and helpful
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

kam hung robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Jenny M L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views!!
We stayed 3 nights in 2 different facing rooms- lakeview and My Fuji view as there was no one room for 3 continuous nights of stay and it turned out very well as we had both views of the Kawaguchi lake and of Mt Fuji. The hotel itself is a little dated but the location is great and there is a hotel shuttle as well as the sightseeing red loop bus stop bus right outside the hotel itself. Breakfast is included in room rate and quite good. Dinner is good. Staff were friendly and helpful. Our first room for 2 nights was 484sq ft with a lovely lakeview. For the last night we had to move room and do a check out of our room by 11am and leave our bags with reception till 3pm to move into our other room with Mt Fuji view. The only thing was we discovered the room (about 484sq ft) which we paid for the last night with an open bath was the same price as what the hotel normally charge for their suite (753sq ft) on the hotels.com website for 4Feb 2020! So just be aware and enquire more carefully on the room types and pricing. It may of course be due to the demand and supply factor. Other than that caution I would recommend a stay at the hotel.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019

4/10 Poor

Mary

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I cannot believe I spent over 400USD for a room that had not been updated in at least 30 years. I would not even give this hotel 2 stars. The online photos do not accurately depict the current condition of the rooms. Breakfast had a lot of options but again the room and furnishings were worn and dated.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Booked West Wing Mt Fuji view room top floor could only see top of mountain. They have to update room view photo false advertising.
Stayed 1 night in Sep 2019

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
The front desk staff were awesome! I regret not getting their names because I would like to mention them by name as they were so great. They helped us rearrange the night we stayed when Fuji was closed because of a typhoon and they helped us check to make sure we could go back the next day. They also helped us get a great dinner when a lot of places nearby were closed. They were really great!
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with good view of the Mt. Fuji.
Close to the lake. Have good views of the lake and Mt. Fuji. Large room area. Very nice breakfast and supper.
Stayed 2 nights in Jul 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful visit and stay in nagano.
Traditional Japanese inn located in the middle of the Zenjoki Temple area. Location could not be any better. Service and food excellent.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a classic Japanese Hotspring hotel that is great for family traveling with elders and young children. The hotel amenities may feel outdated when compared to more fancy hotels in the city, but the hotel staff and quality of service is just superb. It’s a great place to experience all that Fujikawaguchiko has to offer
Stayed 1 night in Jan 2019

10/10 Excellent

Michaljon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Christmas stay
The hotel is beautiful! In the western + Japanese style room, the bed is extremely large or you can choose to use a futon on the tatami! I do recommened saving money and choosing the “lake view” rooms, because on the Mountain View selection, you can’t see the mountain from your room window. It’s actually outside of your door in the hallway window. Just as a heads up! Amazing breakfast and an excellent view from the private onsen! I highly recommened paying extra for those!
Stayed 1 night in Dec 2018