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City Garden Hotel

3.0 star property
Central Tawau hotel connected to a shopping centre, steps from Tawau District Library

Photo gallery for City Garden Hotel

Miscellaneous
Reception
View from property
In-room safe, desk, soundproofing, iron/ironing board
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
TB457, TB458 & TB459, Lot 92/93/94, Blk M, Bandar Sabindo, Tawau, Sabah, 91000
  • Tawau District Library
    ‪2 min walk‬
  • Wisma Persekutuan Tawau
    ‪3 min walk‬
  • Al-Kauthar Mosque
    ‪6 min walk‬
  • Tawau (TWU)
    ‪35 min drive‬

Room options

View all photos for Deluxe Double Room, Sea View

Deluxe Double Room, Sea View

Deluxe Double Room, Sea View

Highlights

Soundproofed
Air conditioning
LED TV
Bidet
Private bathroom
Hairdryer
Electric kettle
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Air conditioning
LED TV
Bidet
Private bathroom
Hairdryer
Electric kettle
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Sea View

Deluxe Twin Room, Sea View

Deluxe Twin Room, Sea View

Highlights

Soundproofed
Air conditioning
LED TV
Bidet
Private bathroom
Hairdryer
Electric kettle
Free bottled water
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Soundproofed
Air conditioning
LED TV
Bidet
Private bathroom
Hairdryer
Electric kettle
Free bottled water
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

In-room safe, desk, soundproofing, iron/ironing board

Triple Room

  • Sleeps 3
  • 3 Single Beds

Deluxe Queen

  • Sleeps 2
  • 1 Double Bed

Standard Queen

  • Sleeps 2
  • 1 Double Bed

Deluxe Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin

In-room safe, desk, soundproofing, iron/ironing board

Standard Twin

  • Sleeps 2
  • 2 Single Beds

Triple Room-Smoking

  • Sleeps 3
  • 3 Single Beds

Similar properties

Room

Check Inn Hotel Tawau

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
4.3 out of 5, Excellent, (37)
The price is AU$52
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Check Inn Hotel Tawau

About the area

Tawau

City Garden Hotel places you in the centre of Tawau, connected to a shopping centre and within a short 5-minute stroll of Tawau District Library and Wisma Persekutuan Tawau. Highlights at this hotel include in-room free WiFi and LED TVs. .This hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Additionally, you'll find free newspapers in the lobby, luggage storage and a front desk safe. .With a stay at this 3-property class Tawau hotel, you'll be 1.7 km (1.1 mi) from Hospital Besar Tawau and 3.4 km (2.1 mi) from Tawau Golf Club.

What's nearby

  • Tawau District Library - 2 min walk
  • Wisma Persekutuan Tawau - 3 min walk
  • St. Patrick's Anglican Church - 8 min walk
  • Tawau Tanjung Market - 9 min walk
  • Hospital Besar Tawau - 2 min drive

Getting around

  • Tawau (TWU) - 35 min drive

Restaurants

  • ‪Roof Garden Lounge - ‬11 min walk
  • ‪Depot Makan 3 Sekawan - ‬9 min walk
  • ‪Kedai Kopi Man Vun - ‬13 min walk
  • ‪Secret Recipe @ Tawau - ‬11 min walk
  • ‪Kedai Kim Kim 凉茶舖 - ‬11 min walk

About this property

City Garden Hotel

Central Tawau hotel connected to a shopping centre, steps from Tawau District Library
City Garden Hotel offers its guests complimentary newspapers in the lobby, dry cleaning/laundry services, and a front desk safe. WiFi is free in public spaces.

Smoking is allowed in designated areas at this 3-star Tawau hotel.

  • 1 building
  • 39 guestrooms or units
  • 3 levels
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Smoking in designated areas
City Garden Hotel offers 39 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. 32-inch LED televisions come with satellite channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • On the waterfront

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 50.0 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and JCB International. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received their complete COVID-19 vaccination at least 1 days prior to check-in.

Property is also known as

City Garden Hotel Tawau
City Garden Tawau
City Garden Hotel Hotel
City Garden Hotel Tawau
City Garden Hotel Hotel Tawau

Frequently asked questions

What is the cancellation policy at City Garden Hotel?

City Garden Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to City Garden Hotel?

The closest beach to City Garden Hotel is Pantai Batu Lamampu (22.1 km).

Is there a free airport shuttle available at City Garden Hotel?

No, City Garden Hotel does not offer an airport shuttle service.

What time are check-in & check-out at City Garden Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at City Garden Hotel?

No, pets are not allowed.

City Garden Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 20 out of 48 reviews
Rating 8 - Good. 24 out of 48 reviews
Rating 6 - Okay. 4 out of 48 reviews
Rating 4 - Poor. 0 out of 48 reviews
Rating 2 - Terrible. 0 out of 48 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Kui Foh

Stayed 1 night in Jul 2024

8/10 Good

657

Liked: Cleanliness, staff & service, property conditions & facilities
Location is good, breakfast is nice
Stayed 1 night in Jun 2024

10/10 Excellent

Tapos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel near the waterfront. Lots of street food restaurants nearby. Local shopping mall at walking distance.
Stayed 1 night in Apr 2024

10/10 Excellent

PAUL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place really surprised me. The pictures do not do it justice. I stayed in a non-smoking room, not sure what smoking floors are like. Staff there are very helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

Lee Kah

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2023

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good value for money. 10 minute walk to the ferry terminal with loads of food options on its doorstep. Very clean and comfortable with toiletries provided.
Stayed 1 night in Apr 2023

8/10 Good

Katherine

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The water pressure for the shower is good but the towel provided is dark and looked unclean. Overall, the room is clean.
Stayed 1 night in Feb 2023

8/10 Good

KOK TUCK

Business traveller, Travelled with group
Liked: Cleanliness
Opposite restaurant there’s row of food stalls.Tv channels lousy.Aircond cold but can’t control temperature
Stayed 1 night in Aug 2022

8/10 Good

Hossin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

SYED NASIRIN BIN SYED ZAINOL ABIDIN

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
New hotel. Super clean. Safe parking
Stayed 1 night in Jun 2022

8/10 Good

Harmiza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Toiletries are complete in the bathroom. If you're staying for the weekend, there's a Sunday market nearby to visit! There's seafood restaurant and nearby grocery store if you need to buy extra stuff.
Stayed 1 night in Jan 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The hotel has a great location downtown near the sea, the mosque and the fish markets. Easy walk to many local sites and restaurants.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good.. I like to come again
Stayed 1 night in Feb 2020

8/10 Good

Rachel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean and fresh
Nice, clean and fresh hotel in Semporna. Easy base to walk around town and access restaurants. Didn't hear a peep from outside or any other guests. Reception staff were super helpful in organising an early morning ride to Tawau and got us a great price. Only negative would be that i found the bed way too hard... felt like 10cm of padding on top of a slab of wood. Don't know that i could have handled more than 2 nights purely from the mattress perspective. Other than that would recommend it.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

SYAWAL, Kota Kinabalu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness.
Stayed 3 nights in Aug 2019

10/10 Excellent

Winnie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. Location is good.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel in Tawau. It was clean, felt new, affordable, and has an elevator. It’s across the street from the seafood court. Kam Ling is wonderful. Centrally located, and very convenient for shopping.
Stayed 1 night in May 2019

8/10 Good

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for a few nights
Friendly staff, comfortable bed, right across from sea food restaurants
Stayed 2 nights in May 2019

6/10 Okay

Xuanyi

Liked: Staff & service, property conditions & facilities, room comfort
Smelly sheets
The hotel and everything else was okay except the smell of the bedsheets and towels. They smelled like they didn't put detergent in the laundry and it smelled really horrible. Even when I was sleeping face up, I could still smell it. Not a pleasant experience. Had a booking with the same hotel a few days later and went to hurriedly cancel the booking.
Stayed 1 night in Dec 2018

8/10 Good

Heng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and relaxing.
I was quite sick when I arrived. The desk told me where to find a health clinic and it was a positive experience. Also found me a breakfast place near the hotel. The local breakfast was not the best. The air conditioner was too floral for me and I mentioned it to the desk and they immediately changed the air filters. Good area for shopping for essentials. I enjoyed my stay and the people were warm and welcoming.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strategic location with good value
Near to local fruit stall and famous restaurant serve fresh seafood. Very friendly staff. Comfort bed with clean room.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfort. Freiendly staff that can help you with ttip arrangements.
Stayed 2 nights in May 2018