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The Peninsula Manila

5.0 star property
Luxury hotel with 4 restaurants and full-service spa

Photo gallery for The Peninsula Manila

Terrace/patio
Exterior
Presidential Suite
Interior
Presidential Suite

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
The current price is AU$307
includes taxes & fees
19 Mar - 20 Mar

Explore the area

Map
Corner Of Ayala And Makati Avenues, Makati, Manila, 1226
  • Ayala Triangle Gardens
    ‪4 min walk‬
  • Ayala Center
    ‪6 min walk‬
  • Glorietta Mall
    ‪7 min walk‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪25 min drive‬

Room options

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Hairdryer
  • 280 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

Highlights

Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Hairdryer
  • 41 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Hairdryer
  • 41 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Premium bedding, minibar, in-room safe, desk

Premier Suite

Highlights

Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Hairdryer
  • 88 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe, Deluxe Room, 1 King Bed

Grand Deluxe, Deluxe Room, 1 King Bed

Grand Deluxe, Deluxe Room, 1 King Bed

Highlights

Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Hairdryer
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed

Highlights

Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Hairdryer
  • 93 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe, Deluxe Room, 2 Single Beds

Grand Deluxe, Deluxe Room, 2 Single Beds

Grand Deluxe, Deluxe Room, 2 Single Beds

Highlights

Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Hairdryer
  • 46 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 2 Single Beds (Renovated)

Executive Suite, 2 Single Beds (Renovated)

Executive Suite, 2 Single Beds (Renovated)

Highlights

Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Hairdryer
  • 94 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Suite

Premium bedding, minibar, in-room safe, desk

Premier Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Deluxe Room

Premium bedding, minibar, in-room safe, desk

Grand Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Suite

Premium bedding, minibar, in-room safe, desk

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Queen Room

Premium bedding, minibar, in-room safe, desk

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King Room

Premium bedding, minibar, in-room safe, desk

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Suite

Premium bedding, minibar, in-room safe, desk

Executive King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Premium bedding, minibar, in-room safe, desk

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, desk

Executive Suite

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Twin Suite

Premium bedding, minibar, in-room safe, desk

Executive Twin Suite

  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Grand Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Deluxe King Room

Premium bedding, minibar, in-room safe, desk

Grand Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Peninsula Suite

Lobby

Peninsula Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Club Deluxe King Room

Premium bedding, minibar, in-room safe, desk

Club Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers

Makati Shangri-La, Manila

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (1010)
The price is AU$304
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Makati Shangri-La, Manila

About the area

Makati

A luxury stay in Makati awaits you at The Peninsula Manila. You'll be 2.7 km (1.7 mi) from Fort Bonifacio and 4.6 km (2.8 mi) from Venice Grand Canal Mall. Highlights at this family-friendly hotel include 4 restaurants, 2 coffee shops/cafes and a full-service spa. .A day of pampering at The Spa can include deep-tissue massages, Swedish massages and body wraps along with aromatherapy and mani/pedis. The delicatessen, The Peninsula Boutique, is open for lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the outdoor swimming pool, gym, sauna and kids' swimming pool. 10 meeting rooms and limo/town car service are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available daily between 6 AM and 10:30 AM. There's also the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class Makati Central Business District hotel include Newport World Resorts and SM Mall of Asia.

What's nearby

  • Ayala Center - 6 min walk
  • Glorietta Mall - 7 min walk
  • Greenbelt Shopping Mall - 7 min walk
  • Bonifacio High Street - 6 min drive
  • Fort Bonifacio - 7 min drive

Getting around

  • Gil Puyat Station - 4 min drive
  • Ayala Station - 12 min walk
  • Manila (MNL-Ninoy Aquino Intl.) - 25 min drive

Restaurants

  • ‪The Lobby - ‬1 min walk
  • ‪Blackbird - ‬4 min walk
  • ‪Old Swiss Inn - ‬2 min walk
  • ‪Escolta - ‬1 min walk
  • ‪Shang Palace - ‬7 min walk

About this property

The Peninsula Manila

Luxury hotel with 4 restaurants and full-service spa
The Peninsula Manila offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

10 meeting rooms and limo/town car service are available. A children's pool, a fitness centre, and spa services are also featured at the luxury The Peninsula Manila. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 5-star Makati hotel.

  • 351 guestrooms or units
  • 11 levels
  • 4 dining venues
  • 2 coffee shops
  • Conference rooms
  • Built in 1976
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
The Peninsula Manila offers 351 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

This Makati hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The Spa has 2 treatment rooms. Services include deep-tissue massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Filipino, French, German, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: PHP 1,600 for adults and PHP 859.60 for children
  • 2 coffee shops/cafes
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Escolta
  • Old Manila
  • Spices
  • The Lobby
  • The Peninsula Boutique

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Peninsula Manila

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 12 children stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 2452.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 5000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PHP 1600 for adults and from PHP 859.60 for children
  • Airport shuttle fee: PHP 2495 per vehicle (one way)
  • Rollaway bed fee: PHP 2452.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test must have been administered no more than 48 hours prior to check-in.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 12 children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Manila Peninsula
Peninsula Manila
Peninsula Manila Hotel
Peninsula Manila Hotel Makati
Peninsula Manila Makati
Peninsula Hotel Makati
Peninsula Makati
The Peninsula Manila Hotel Makati
The Peninsula Manila Makati, Metro Manila
The Peninsula Manila Hotel
The Peninsula Manila Makati
The Peninsula Manila Hotel Makati

Frequently asked questions

Is there a spa on site at The Peninsula Manila?

Yep, The Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

How much does it cost to stay at The Peninsula Manila?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at The Peninsula Manila on 19 Mar 2025 start from AU$307.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Peninsula Manila have a pool?

The Peninsula Manila has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at The Peninsula Manila?

The Peninsula Manila features a full-service spa, an outdoor pool and 4 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes The Peninsula Manila a romantic place to stay?

A hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Peninsula Manila.

Is The Peninsula Manila family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that The Peninsula Manila is a hit with families.

Does The Peninsula Manila serve breakfast?

Yeah, buffet brekkie is available daily from 6 AM to 10:30 AM.

Is there a free airport shuttle available at The Peninsula Manila?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Peninsula Manila?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Peninsula Manila?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at The Peninsula Manila?

No, pets and service animals are not allowed.

The Peninsula Manila Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 744 out of 1002 reviews
Rating 8 - Good. 172 out of 1002 reviews
Rating 6 - Okay. 43 out of 1002 reviews
Rating 4 - Poor. 19 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recent business trip
Been to this Hotel a few times in the past it's starting to show its age. The breakfast buffet is delicious but very expensive as are the cocktails in any of the food and beverage prohibitively so more expensive than the US. Rooms are adequate somewhat small but comfortable.
Stayed 4 nights in Nov 2024

10/10 Excellent

Donald W

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly a five star facility. The facility, the staff, the service, and the overall experience was top-notch.
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Jose, San Diego

Liked: Cleanliness, amenities, property conditions & facilities
They need to open the express coffee shop earlier people leave for tours early the restaurants do not have may vegetarian options
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels in the world that I get to stay at. A beautiful building, VERY comfortable rooms, an amazing staff, and an excellent location!
Stayed 6 nights in Oct 2024

8/10 Good

Katy

Stayed 1 night in Oct 2024

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb!
Excellent service and absolutely luxurious experience.
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent property. What makes it so special is the absolute superb staff. Absolutely every staff member was incredibly friendly and helpful.
Stayed 3 nights in Oct 2024

2/10 Terrible

lluis

Business traveller
Liked: Cleanliness, amenities
Didn’t receive the vip or upgrade rooms ara dated, very dated but hotel service is good
Stayed 1 night in Oct 2024

10/10 Excellent

TIMOTHY, Austin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For over 20 years, the Manila Peninsula has been my go-to hotel, and it never fails to exceed expectations. The service is impeccable—staff members know me by name and treat me like family each time I return. The property itself is stunning, with well-maintained, luxurious facilities that include an excellent pool area and gym. The food is consistently outstanding, offering a diverse range of high-quality dishes that I always look forward to. Having stayed at Peninsula hotels worldwide, I can confidently say that the Peninsula brand represents the best in the world. However, the Manila Peninsula holds a special place as my absolute favorite. The combination of service, comfort, and attention to detail makes every stay memorable. I’m grateful to be a loyal customer and highly recommend the Manila Peninsula to anyone visiting Manila. If you’re looking for top-tier hospitality, this is the place to be. I always look forward to my next visit!
Stayed 9 nights in Oct 2024

10/10 Excellent

Roderick S, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. A classic yet still relevant place to stay. Lots of old money here.
Stayed 8 nights in Oct 2024

10/10 Excellent

Concepcion

Liked: Cleanliness, staff & service, amenities
Friendly staff and clean property
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

TIMOTHY, Austin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and the staff are beyond reproach, the hotel is grand and elegant. This is a proper Peninsula property and it’s an honor and pleasure to stay here.
Stayed 3 nights in Sep 2024

10/10 Excellent

ADIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveling as a single woman, you have to be very careful about where you stay. Recommend Peninsula. Joey at the front desk and surge in the dining was so helpful and accommodating. The staff goes over and about the rooms are very comfortable.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mitzelle

Liked: Cleanliness, staff & service, property conditions & facilities
Joey is so good and helpful. Serg was so amazing and your entire staff took such great care of me. Will be back soon!!
Stayed 1 night in Aug 2024

10/10 Excellent

Joelan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive and courteous staff. They were very accomodating to requests big and small.
Stayed 1 night in Oct 2024

10/10 Excellent

Ruben Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Sep 2024

6/10 Okay

Neil Singson

Liked: Cleanliness, property conditions & facilities
.
Stayed 2 nights in Sep 2024

10/10 Excellent

kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attention to detail was outstanding.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ricardo Antonio

Stayed 3 nights in Aug 2024

4/10 Poor

Adam

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
I have to be honest and say that i didn't even realize that i had VIP benefits till I received this inquiry to my stay. No dining card, no clear explanation. I was never reminded or even remotely told about the benefits the entire time, which was a main reason I stayed there. The housekeeping wasn't that great. I received a card notifying me that we missed them from me having to clean up the room. I left them a VERY nice tip, explaining the situation. Prior to this, my fiance had noticed this grease substance stain on the desk leg or the desk side. In the three nights i was there, it was never cleaned. Yet, im getting rushed to get out of the room at 9am for them to clean... The mini bar not having any transparency on prices was ridiculous as well. In conclusion, i have been at a large selection of five star hotels in the area, and this may be the most overrated. The staff was great, the place was very breath taking in design, but that's what i took away. The absurd amount required for the deposit, which again was never mentioned was a turn off as well. Stay for the sights, stay for the food BUT sleep at a much better hotel for a better price near the area.
Stayed 3 nights in Sep 2024

10/10 Excellent

Eun

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I flew in from Cebu for an appx week-long workcation/staycation. This experience was a blast! Looking forward to returning again!
Stayed 4 nights in Sep 2024

8/10 Good

Lauren

Liked: Cleanliness, staff & service
I was initially checked in a room that had an awful food smell. Thankfully, the staff was able to move me to a room nearby within 30 minutes. Food in the hotel was great and there are a lot of things to do nearby.
Stayed 1 night in Sep 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Favorite hotel in Manila - so amazing, amazing staff and amazing place to stay!
Stayed 1 night in Sep 2024