2/10 Terrible
Angie
Business traveller, Travelled with partner
26 Sept 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
****ROACH INFESTATION & EMPLOYEES (DAN SPECIFICALLY) THAT DON’T CARE!!!****
I recently stayed at this hotel(9/25), and it was a complete nightmare. First impression upon entering the room: it was DIRTY. Being in the room just made you feel disgusting. Visible smudged fingerprints all over the doors, microwave, headboard on bed, etc. Second, we immediately noticed the TV in the room didn’t work. As we were leaving our room, we happened to walk by the male employee who checked us into our room. We immediately brought it to his attention that our TV didn’t work so he followed us to our room and was “trying to fix it” After a couple minutes he turned to us and said if we needed to leave we could, and he would stay to fix the tv, so we went downstairs to our car but realized we forgot a wallet in the room.. so my boyfriend went back up to go get it, said no one was in the room, and the tv was left the way we found it. Nothing else was ever mentioned to us. How convenient!
Now for the icing on the cake- once we returned back to the hotel later in the evening we noticed two roaches crawling on the walls near the bed and TV, we killed them and brushed it off. As time went on we noticed another roach, then another, and another, until they started multiplying rapidly!!!! We saw at least 10 roaches (not including the two we killed) crawling EVERYWHERE! All over the counters, the walls, the floors, near the beds, they even started crawling over our belongings!! We immediately went down
Angie
Stayed 1 night in Sep 2024