2/10 Terrible
Susan
24 Sept 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DON'T STAY HERE !! UNSAFE & DISGUSTING
There is nothing good to save about this property !! When I pulled up there was a homeless person sleeping on the sidewalk, working man & women walking the street in front of property, people smoking drugs and the smell inside the office was sickening !! I stood waiting for the attendant to come out of the office to cancel, and he was too busy talking on the phone at 11:00pm to help me. There was another gentleman pacing about with his cash money in his hand to book a room. I felt unsafe, scared & honestly frightened for me life and my possessions. This hotel looked NOTHING as it did when I booked the room on Hotels.com !! You really should verify the information when accepting hotels on your site. I made the decision to get back in my vehicle and drive as quickly as I could away from this HORRIFIC facility. Shame on you for not refunding my $$ when it was clearly not as advertised !! My life & safety is worth more. I wonder how many other patrons have done the same, and that is FREE money for this horrible hotel !! Red Roof Inns have always been nice facilities and I've stayed in them many times over the years, but this is DEFINITELY not a place that should be able to use the reputation of Red Roof, its a disgrace and a complete lie !!
Susan
Stayed 1 night in Jul 2024