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Ixtapan de la Sal Marriott Hotel & Spa

4.5 star property
Luxury hotel with 2 outdoor pools and full-service spa

Photo gallery for Ixtapan de la Sal Marriott Hotel & Spa

Indoor pool, 2 outdoor pools, pool loungers
Balcony
Property entrance
View from room
Room, 2 Queen Beds, Balcony, Mountain View

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Hot tub
  • Spa
  • Gym
  • Laundry

Explore the area

Map
Jose Ma. Morelos s/n, Fraccionamiento Bugambilias, Ixtapan de la Sal, MEX, 51900
  • Ixtapan Aquatic Park
    ‪8 min walk‬
  • Balneario Municipal
    ‪12 min walk‬
  • Tonatico Municipal Pool
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed, Balcony, Mountain View

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Balcony, Mountain View

Highlights

Garden
Balcony
Heating
Connecting rooms available
Plasma TV
Pillow-top bed
Designer toiletries
Hairdryer
  • 42 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Mountain View

Room, 2 Queen Beds, Balcony, Mountain View

Room, 2 Queen Beds, Balcony, Mountain View

Highlights

Garden
Balcony
Heating
Connecting rooms available
Plasma TV
Pillow-top bed
Designer toiletries
Rainfall showerhead
  • 42 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Pool View

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Balcony, Pool View

Highlights

Garden
Balcony
Heating
Connecting rooms available
Plasma TV
Pillow-top bed
Hairdryer
Bidet
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony

Highlights

Garden
Balcony
Heating
Connecting rooms available
Plasma TV
Pillow-top bed
Designer toiletries
Rainfall showerhead
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Pool View

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Balcony, Pool View

Highlights

Garden
Balcony
Heating
Connecting rooms available
Plasma TV
Pillow-top bed
Designer toiletries
Rainfall showerhead
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

About the area

Ixtapan de la Sal

A luxury stay in Ixtapan de la Sal awaits you at Ixtapan de la Sal Marriott Hotel & Spa. Within just a 15-minute stroll, you'll find Ixtapan Aquatic Park and Balneario Municipal. Highlights at this family-friendly hotel include 2 outdoor swimming pools, a full-service spa and a restaurant. .A day of pampering can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and reflexology. The restaurant, Orange Restaurant, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Limoneros is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the indoor swimming pool, 24-hour gym, kids' club and outdoor tennis court. 17760 square feet (1650 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find a hot tub, a sauna and Wi-Fi in public areas. On weekend mornings buffet breakfast is served between 8:00 AM and noon. There's also valet parking, along with the convenience of a shopping centre shuttle. .Sights within a 10-minute drive of this 4.5-property class Ixtapan de la Sal hotel include Tonatico Municipal Pool and Our Lady of Tonatico Church.

What's nearby

  • Ixtapan Aquatic Park - 8 min walk - 0.7 km
  • Balneario Municipal - 12 min walk - 1.1 km
  • Tonatico Municipal Pool - 6 min drive - 4.5 km
  • La Estrella Caves - 18 min drive - 16.2 km
  • Grutas de Cacahuamilpa National Park - 25 min drive - 28.4 km

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 77 min drive

Restaurants

  • ‪Ixtapan de la Sal - ‬11 min walk
  • ‪Restaurante - Arcoiris - ‬8 min walk
  • ‪Los tulipanes - ‬8 min walk
  • ‪Restaurante los Soles-Marriott Ixtapan - ‬2 min walk
  • ‪Pepes Pizza Pasta - ‬12 min walk

About this property

Ixtapan de la Sal Marriott Hotel & Spa

Luxury hotel with 2 outdoor pools and full-service spa
Ixtapan de la Sal Marriott Hotel & Spa offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and an indoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 17760 square feet (1650 square metres) and includes a conference centre. A children's pool, a 24-hour health club, and a hot tub are also featured at the luxury Ixtapan de la Sal Marriott Hotel & Spa. For a fee, parking is available.

This 4.5-star Ixtapan de la Sal hotel is smoke free.

  • 189 guestrooms or units
  • 7 levels
  • 6 buildings
  • Conference rooms
  • 17760 sq ft of conference space
  • 1650 sq. m of conference space
  • Built in 1999
  • Deli
  • Kid's club
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Ixtapan de la Sal Marriott Hotel & Spa offers 189 accommodations with iPod docking stations and a safe. Rooms open to balconies. Beds feature pillowtop mattresses. 32-inch plasma televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

This Ixtapan de la Sal hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

The on-site spa has 25 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Height restrictions apply for on-site parking
  • Shopping centre shuttle (surcharge)
  • Parking on site (surcharge)
  • Valet parking on site (USD 9 per day)

Food and drink

  • Weekend buffet breakfast available 8:00 AM to noon for a fee: USD 15 for adults and USD 11 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Mercadito Deli Cafe
  • Grillos Pool Bar
  • Limoneros
  • Orange Restaurant

Things to do

  • 2 outdoor pools
  • 24-hour health club
  • Children's club
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Outdoor tennis court
  • Piano
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (17,760 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Grab bar near toilet (51 centimetre high)
  • Lever door handles
  • Lift (119 centimetre wide door)
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium cable channels
  • IPod dock

Food and drink

  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 20 March 2025 to 31 March 2025 (completion date subject to change). The following areas are affected:
  • Sauna
  • Spa
  • Hot tub
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ixtapan de la Sal Marriott Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 12 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15 for adults and from USD 11 for children
  • Valet parking fee: USD 9 per day
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a deadbolt lock
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property uses solar energy. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a deadbolt lock in all accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Ixtapan Del Sol

Frequently asked questions

What is the cancellation policy at Ixtapan de la Sal Marriott Hotel & Spa?

Ixtapan de la Sal Marriott Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Ixtapan de la Sal Marriott Hotel & Spa?

Yep, Ixtapan de la Sal Marriott Hotel & Spa has a self car park, for a fee.

Is there a spa on site at Ixtapan de la Sal Marriott Hotel & Spa?

Yep, there is an onsite spa at Ixtapan de la Sal Marriott Hotel & Spa. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Ixtapan de la Sal Marriott Hotel & Spa have a pool?

Take your pick from 2 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Ixtapan de la Sal Marriott Hotel & Spa have a waterslide?

No, there is no waterslide at Ixtapan de la Sal Marriott Hotel & Spa, but Ixtapan Aquatic Park is a short 8-minute walk away.

What luxury perks are available at Ixtapan de la Sal Marriott Hotel & Spa?

Ixtapan de la Sal Marriott Hotel & Spa features 2 outdoor pools, a full-service spa and a 24-hour health club. All guestrooms come with pillowtop beds and private yards.

What makes Ixtapan de la Sal Marriott Hotel & Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Ixtapan de la Sal Marriott Hotel & Spa.

Is Ixtapan de la Sal Marriott Hotel & Spa family-friendly?

You bet! With amenities such as a children's club, a children's pool and children's meals, it's no surprise that Ixtapan de la Sal Marriott Hotel & Spa is a hit with families.

Does Ixtapan de la Sal Marriott Hotel & Spa serve breakfast?

You bet, buffet brekkie is offered at weekends from 8:00 AM to noon.

Is there a free airport shuttle available at Ixtapan de la Sal Marriott Hotel & Spa?

No, Ixtapan de la Sal Marriott Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Ixtapan de la Sal Marriott Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Ixtapan de la Sal Marriott Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Ixtapan de la Sal Marriott Hotel & Spa?

No, pets and service animals are not allowed.

Ixtapan de la Sal Marriott Hotel & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 500 out of 1006 reviews
Rating 8 - Good. 262 out of 1006 reviews
Rating 6 - Okay. 117 out of 1006 reviews
Rating 4 - Poor. 69 out of 1006 reviews
Rating 2 - Terrible. 58 out of 1006 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Francisco

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Victor

Liked: Room comfort
Too expensive vs what they offer
They emailed me, told them we were staying for our anniversary but they didnt prepare anything. Common areas need repair. Bar was closed at 10pm on independence day of all days! Definitely not worth the price.
Stayed 2 nights in Sep 2024

10/10 Excellent

Leonel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias
Stayed 1 night in Jun 2024

2/10 Terrible

JAVIER

Business traveller
Liked: Cleanliness
Disliked: Staff & service
My wife had food poison, I requested to talked to the GM twice he never showed up.
Stayed 1 night in Sep 2024

8/10 Good

Carolina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Good spot for a family vacation
Stayed 5 nights in Jul 2024

6/10 Okay

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Large hotel with friendly staff. The facility itself could use renovations. Overall a family vacation spot. I would recommend a more intimate hotel for a couple or anyone looking for a more tranquil experience.
Stayed 5 nights in Jul 2024

4/10 Poor

Maria Estela

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible!
The hotel is in pretty bad shape. We only spent one night there, and had to switch rooms once, in the middle of the night because the bathroom faucet was not working properly and leaked to the point of flooding the room. We were moved to a room that had an old, broken mattress and a non-working toilet. When we complained early the following morning, we negotiated free breakfast and a late checkout (which was the least they could do, given that we did not get a working bathroom or a proper bed). They agreed, but later called to say that we should only take one of the two things. This was a family trip, and we were planning to have a good time. Instead, we kept getting angry at the hotel all the time!
Stayed 1 night in Jul 2024

8/10 Good

Ryan

Stayed 1 night in Jul 2024

10/10 Excellent

Ayesha

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, super friendly. Very clean.
Stayed 2 nights in Jun 2024

10/10 Excellent

Blanca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience in the hotel.
Stayed 2 nights in Jun 2024

6/10 Okay

JORGE RIVA PALACIO

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

JEREMY

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
J
Stayed 2 nights in May 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 1 night in May 2024

10/10 Excellent

Shigueru

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Mejoraron mucho desde mi última visita hace ya varios años.
Stayed 1 night in Apr 2024

10/10 Excellent

Gerardo

Stayed 1 night in Apr 2024

10/10 Excellent

ann

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful Gardens
Stayed 2 nights in Mar 2024

10/10 Excellent

Misael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

4/10 Poor

Georgina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Ixtapan de la Sal is known for its thermal waters, but the hotel has none. I think this was not clearly advertised. The hotel does not shine for its architecture and it’s not close to town. I think it’s okay for events or families coming for a weekend.
Stayed 1 night in Feb 2024

10/10 Excellent

Betzy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Maria

Stayed 3 nights in Dec 2023

6/10 Okay

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
En general bien, pero hay áreas que están desgastadas y sin mantenimiento como la alberca de niños, el piso está destruido prácticamente y puede ocasionar accidentes en los usuarios, principalmente en niños, las albercas no estaban limpias, la mesa de hockey está en muy mal estado, el staff muy bien, pero en al menos un par de ocasiones muy lenta la atención en el restaurante, además de que ahora cada amenidad (go karts, ping pong cancha de tenis, etc. ) tiene un costo adicional y la verdad es que ni siquiera están las instalaciones en buen estado
Stayed 3 nights in Nov 2023

10/10 Excellent

Vicente

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

LARISA FRINE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Muchas zonas requieren mantenimiento o quizás hasta renovación: alberca infantil, juegos y hasta el piso de varios edificios. Falta personal para un hotel tan grande, pero el que está es atento y procura resolver todo con lo que tiene a la mano.
Stayed 3 nights in Sep 2023

10/10 Excellent

JIN SOO

Stayed 1 night in Sep 2023

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to relax. I love spending time here with family.
Stayed 8 nights in Aug 2023