3 staff members on 3 different shifts could not get our room keys to work. There was no morning food service, except for coffee in the morning. My room had a hot tub in the bedroom area, yet there was not enough hot water at one time to even fill the bathroom sink, much less a hot tub. The towels were white, almost shredded remnants of what once might have been a usable towel, but at this point, there were literally holes large enough to put several fingers through, and so small, that the bath towel would not even fit around my size 8 body frame. I would describe them as hand towels really, There was no hair dryer, no iron, no complimentary shampoo and conditioner, no extra roll of toilet paper, no Kleenex, no coffee machine, and only 1 tiny bar of soap...most of these items have been a standard motel room feature for the past few decades. I paid $273 for a 2 night stay...never again.