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Holiday Inn Express & Suites Utica by IHG

2.5 star property
Hotel in Utica with free breakfast and 24-hour fitness centre

Photo gallery for Holiday Inn Express & Suites Utica by IHG

Free daily buffet breakfast
Suite, 2 Queen Beds
Exterior
Point of interest
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Air conditioning
  • 24/7 front desk
The current price is AU$248
includes taxes & fees
13 Apr - 14 Apr

Explore the area

Map
23 Wells Ave, Utica, NY, 13502
  • Stanley Theater
    ‪2 min drive‬
  • Saranac Brewery
    ‪3 min drive‬
  • Utica College
    ‪7 min drive‬
  • Rome, NY (RME-Griffiss Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible (Communication, Accessible Tub)

Room amenity

Standard Room, 1 Queen Bed, Accessible (Communication, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Room amenity

Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 17 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

Room amenity

Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Communication, Accessible Tub)

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds (Communication, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About the area

Utica

Holiday Inn Express & Suites Utica by IHG puts you in the heart of Utica, within a 20-minute stroll of Erie Canalway Trail and Utica Children's Museum. Highlights at this hotel include free weekday breakfast, free self-parking and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Added amenities include a free manager's reception, a 24-hour business centre and a snack bar/deli. On weekday mornings free buffet breakfast is offered between 6:00 AM and 9:00 AM. .Sights within a 20-minute walk of this Utica hotel include North Utica Shopping Center and National Distance Running Hall of Fame.

What's nearby

  • Utica Memorial Auditorium - 2 min drive - 1.8 km
  • Stanley Theater - 2 min drive - 2.0 km
  • Saranac Brewery - 3 min drive - 2.9 km
  • Mohawk Valley Community College - 6 min drive - 4.5 km
  • Utica College - 7 min drive - 4.9 km

Getting around

  • Utica Station - 15 min walk
  • Syracuse, NY (SYR-Hancock Intl.) - 59 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Wingstop - ‬6 min walk
  • ‪Taco Bell - ‬4 min walk
  • ‪O'Scugnizzo Pizzeria - ‬3 min drive
  • ‪Wendy's - ‬5 min walk

About this property

Holiday Inn Express & Suites Utica by IHG

Hotel in Utica with free breakfast and 24-hour fitness centre
There's a snack bar/deli on site. Free breakfast is served on weekdays, and guests can also enjoy a free manager's reception. WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 336 square feet (31 square metres) and includes conference space. A 24-hour fitness centre, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express & Suites Utica by IHG. Free self parking is available. You'll have access to the health club at a partner property.

This Utica hotel is smoke free.

  • 75 guestrooms or units
  • 3 levels
  • 336 sq ft of conference space
  • 31 sq. m of conference space
  • Built in 2012
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • BBQ grill(s)
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
Holiday Inn Express & Suites Utica by IHG offers 75 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. LED televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves.

This Utica hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Languages

English, Spanish, Ukranian

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4.3 out of 5, Excellent, 983 reviews
The price is AU$237
includes taxes & fees
6 Apr - 7 Apr
DoubleTree by Hilton Utica

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business centre
  • 336 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laundry detergent
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property uses eco-friendly cleaning products.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Utica
Holiday Inn Express Utica
Utica Holiday Inn Express
Holiday Inn Express Utica Hotel
Holiday Inn Express Suites Utica

Frequently asked questions

What is the cancellation policy at Holiday Inn Express & Suites Utica by IHG?

Holiday Inn Express & Suites Utica by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express & Suites Utica by IHG?

As of 30 Mar 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Utica by IHG on 13 Apr 2025 start from AU$247.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express & Suites Utica by IHG?

Yep, Holiday Inn Express & Suites Utica by IHG has a free self car park.

Does Holiday Inn Express & Suites Utica by IHG have a pool?

Holiday Inn Express & Suites Utica by IHG has a pool. The pool is open 7:00 AM to 10:00 PM.

Does Holiday Inn Express & Suites Utica by IHG serve breakfast?

Yep, free buffet breakfast is available on weekdays from 6:00 AM to 9:00 AM.

Is there a free airport shuttle available at Holiday Inn Express & Suites Utica by IHG?

No, Holiday Inn Express & Suites Utica by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express & Suites Utica by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express & Suites Utica by IHG?

No, only service animals are allowed.

Holiday Inn Express & Suites Utica by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 501 out of 898 reviews
Rating 8 - Good. 273 out of 898 reviews
Rating 6 - Okay. 66 out of 898 reviews
Rating 4 - Poor. 24 out of 898 reviews
Rating 2 - Terrible. 34 out of 898 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decorations both inside and out were tasteful and BEAUTIFUL and made the whole place seem homey!
Stayed 2 nights in Dec 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!!
Stayed 3 nights in Dec 2024

8/10 Good

Curtis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient on off I 90. Very friendly staff.
Stayed 1 night in Dec 2024

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Bernita

Stayed 1 night in Dec 2024

10/10 Excellent

Mary Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely! quiet…Paige welcomed us in a friendly manner. Offered coupon to a local very good eatery and gave us helpful local information. We will be back!
Stayed 1 night in Dec 2024

10/10 Excellent

Kendra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The room was very clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay on our way to Canada. Very safe, clean and friendly staff. Highly recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

stephen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was in great shape and clean
Stayed 1 night in Nov 2024

10/10 Excellent

Ann

Stayed 1 night in Nov 2024

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Maria, Teaticket

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for a stopover
Stayed 1 night in Nov 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
The property itself was very clean, the staff at the front desk were very nice, BUT there was a middle school aged sports team staying on our floor who were very loud and inconsiderate. We had to ask them several times to please be quiet. The poor woman at the front desk had to come up twice and another guest called the police and they were still ignoring all of this until well after 11pm. It was very rude and we are very tired today.
Stayed 1 night in Nov 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love Utica but I also know it can have some edges . . . So, I was pretty grateful for the smooth location and vantage of this hotel (along with the pleasant staff) which made for a friendly weekend home.
Stayed 1 night in Oct 2024

10/10 Excellent

Samantha, Goshen

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and the staff were friendly and helpful.
Stayed 1 night in Oct 2024

8/10 Good

Mary

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Free breakfast should go till later
My stay was pretty good the room wasn't as clean as it had been in the past. Most of the furniture was quite dusty. Tho happily the bathroom was clean and the beds are very comfortable. I do feel like the free breakfast should be available until a I'm leaving Utica now so I'll it will be late when I get home plus I'm already so wiped out. I'm sorry I would have loved to see everyone time. Being several times I've missed it because I'm trying to pack and checkout therefore it is very hard to get down for breakfast in time
Stayed 1 night in Oct 2024

10/10 Excellent

Dana

Stayed 2 nights in Sep 2024

10/10 Excellent

Drake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Honore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Tyna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect and the staff was outstanding
Stayed 1 night in Oct 2024