6/10 Okay
Brett E.
29 Oct 2024
Liked: Cleanliness
Stay at the Coconut Cay
The best thing about the property is the location on the beach and pool/back deck. The property is in need of a lot of maintenance. The first few days we were there we were in contact with the property manager. Initially there was no dishwasher detergent. They then dropped some by. We then realized the dishwasher didn't work and the only time they could come fix anything was around 4PM as the handyman had another job. Which never worked for us as we were always out at the beach. So that is our fault as they were willing to fix things but the timing didn't work for us and they required us to be present to enter the property. So we stopped complaining but there was lots that needed fixing. The kitchen counter is tile and has multiple cracked and broken tiles. (It is hard to have a clean surface when things are broken). The bedroom doors are swollen from the moisture. You could force any of the doors closed or open but every time I would open the door to the primary room I would run into the door as it catches on the tile floor. I got very tired of this by the end of the vacation. The primary room window slats don't all fully close, so even with the ac on at night that room is hot. The light to the front bathroom is tied to the light in the front bedroom so if you wanted to use that bathroom in the evening you have to have the light to the bedroom on, which didn't work well with children sleeping. The fence around the trash is too short, the horse got in still and threw trash
Brett E.
Stayed 9 nights in Oct 2024