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The Founders Inn and Spa, Tapestry Collection by Hilton

4.0 star property
Suburban hotel with full-service spa and fitness centre
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Founders Inn and Spa, Tapestry Collection by Hilton

Lobby
Indoor pool, seasonal outdoor pool, pool loungers
Breakfast, lunch, dinner served; American cuisine, al fresco dining
Exterior
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Room service
The price is AU$206
includes taxes & fees
12 Jan - 13 Jan 2025

Explore the area

Map
5641 Indian River Rd, Virginia Beach, VA, 23464
  • Regent University
    1 min walk
  • Hunt Room
    1 min walk
  • Newtown Road Station
    6 min drive
  • Norfolk, VA (ORF-Norfolk Intl.)
    11 min drive

Room options

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Deluxe Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Deluxe Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Governors)

Suite, 2 Queen Beds (Governors)

Suite, 2 Queen Beds (Governors)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Fireplace

Suite, 1 King Bed, Fireplace

Suite, 1 King Bed, Fireplace

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Accessible (Hearing)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Room, 1 King Bed, Accessible, Bathtub (Mobility)

Room, 1 King Bed, Accessible, Bathtub (Mobility)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Jetted Tub

Room, 2 Queen Beds, Jetted Tub

Room, 2 Queen Beds, Jetted Tub

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Fireplace (Accessible Bathtub)

Room, 1 King Bed, Accessible, Fireplace (Accessible Bathtub)

Room, 1 King Bed, Accessible, Fireplace (Accessible Bathtub)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • Sleeps 4
  • 1 King Bed

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About the area

Virginia Beach

A family-friendly stay in Virginia Beach awaits you at The Founders Inn and Spa, Tapestry Collection by Hilton. You'll be 0.1 km (0.1 mi) from Regent University and 8.3 km (5.1 mi) from Greenbrier Mall. Highlights at this Colonial hotel include a full-service spa, a restaurant and an indoor swimming pool. .A relaxing visit to Flowering Almond Spa can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The restaurant, Swan Terrace Restaurant, serves American cuisine and is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, seasonal outdoor swimming pool, waterslide and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a snack bar/deli. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 15-minute drive of this Virginia Beach hotel include Veterans United Home Loans Amphitheater at Virginia Beach and Virginia Beach Sportsplex.

What's nearby

  • Regent University - 1 min walk
  • Greenbrier Mall - 8 min drive
  • Virginia Beach Town Center - 10 min drive
  • Veterans United Home Loans Amphitheater at Virginia Beach - 10 min drive
  • Virginia Beach Sportsplex - 11 min drive

Getting around

  • Newtown Road Station - 6 min drive
  • Norfolk Station - 10 min drive
  • Norfolk, VA (ORF-Norfolk Intl.) - 11 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪Outback Steakhouse - ‬2 min drive
  • ‪Starbucks - ‬19 min walk
  • ‪Panera Bread - ‬2 min drive
  • ‪Cookout - ‬5 min walk

About this property

The Founders Inn and Spa, Tapestry Collection by Hilton

Suburban hotel with full-service spa and fitness centre
The Founders Inn and Spa, Tapestry Collection by Hilton offers its guests a full-service spa, a waterslide, and an indoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 25000 square feet (2323 square metres) and includes a conference centre. A seasonal outdoor pool, a fitness centre, and spa services are also featured at the family-friendly The Founders Inn and Spa, Tapestry Collection by Hilton. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this Colonial Virginia Beach hotel.

  • 240 guestrooms or units
  • 3 levels
  • 3 buildings
  • 25000 sq ft of conference space
  • 2323 sq. m of conference space
  • Built in 1991
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
The Founders Inn and Spa, Tapestry Collection by Hilton offers 240 accommodations with laptop-compatible safes and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch Smart televisions come with premium cable channels and Netflix. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding.

Flowering Almond Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle at scheduled times for a surcharge
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 17.95 for adults and USD 8.95 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Swan Terrace Restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Waterslide

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 18 meeting rooms
  • Conference centre (25,000 square foot of space)

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed for Christmas Day and New Year's Day:
  • Bar/lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
  • Maximum 2 pets
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 17.95 for adults and from USD 8.95 for children
  • Airport shuttle fee: USD 14.00 per person (one-way)
  • Airport shuttle fee per child: USD 14.00 (one-way)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • The seasonal pool will open on 27 May and close on 05 September.
  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Founders Inn
Founders Inn Virginia Beach
Founders Virginia Beach
Founders Hotel Virginia Beach
The Founders Hotel Virginia Beach
Founders Inn Tapestry Collection Hilton Virginia Beach
Founders Tapestry Collection Hilton Virginia Beach
The Founders Inn and Spa, Tapestry Collection by Hilton Hotel

Frequently asked questions

What is the cancellation policy at The Founders Inn and Spa, Tapestry Collection by Hilton?

The Founders Inn and Spa, Tapestry Collection by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Founders Inn and Spa, Tapestry Collection by Hilton?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at The Founders Inn and Spa, Tapestry Collection by Hilton on 12 Jan 2025 start from AU$206.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Founders Inn and Spa, Tapestry Collection by Hilton?

Yep, The Founders Inn and Spa, Tapestry Collection by Hilton has a free self car park.

Are there any beaches close to The Founders Inn and Spa, Tapestry Collection by Hilton?

The closest beach to The Founders Inn and Spa, Tapestry Collection by Hilton is Chesapeake Beach (14.1 km).

Is there a spa on site at The Founders Inn and Spa, Tapestry Collection by Hilton?

Yep, Flowering Almond Spa is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does The Founders Inn and Spa, Tapestry Collection by Hilton have a pool?

The Founders Inn and Spa, Tapestry Collection by Hilton has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 9:00 PM (Seasonal outdoor pool open from May 27 to September 05).

Does The Founders Inn and Spa, Tapestry Collection by Hilton have a waterslide?

Yep, this property has a waterslide!

What makes The Founders Inn and Spa, Tapestry Collection by Hilton a romantic place to stay?

Couples spa treatments and al fresco dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Founders Inn and Spa, Tapestry Collection by Hilton.

Is The Founders Inn and Spa, Tapestry Collection by Hilton family-friendly?

You bet! With amenities such as children's meals and a playground, as well as free infant beds in the guestrooms, it's no surprise that The Founders Inn and Spa, Tapestry Collection by Hilton is a hit with families.

Does The Founders Inn and Spa, Tapestry Collection by Hilton serve breakfast?

You bet, buffet breakfast is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at The Founders Inn and Spa, Tapestry Collection by Hilton?

No, but there's an airport shuttle that runs 24 hours a day at scheduled times for a fee.

Is there a bar or restaurant at The Founders Inn and Spa, Tapestry Collection by Hilton?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone? The dining venue is closed on Christmas Day and New Year's Day.

What time are check-in & check-out at The Founders Inn and Spa, Tapestry Collection by Hilton?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at The Founders Inn and Spa, Tapestry Collection by Hilton?

Furry friends are welcome at The Founders Inn and Spa, Tapestry Collection by Hilton, with dog exercise areas on offer. Just so you know, there's a limit of 2 pets.

The Founders Inn and Spa, Tapestry Collection by Hilton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 511 out of 1001 reviews" "
Rating 8 - Good. 251 out of 1001 reviews" "
Rating 6 - Okay. 118 out of 1001 reviews" "
Rating 4 - Poor. 71 out of 1001 reviews" "
Rating 2 - Terrible. 50 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and property
Stayed 4 nights in Sep 2024

8/10 Good

LISA

Liked: Cleanliness
Disliked: Staff & service
Upon arriving and checking in there was loud saws and machinery in the lobby !! Horrible . The lady at front desk check I. Said she was knew and it appear she did not know what to do ! She took forever all the while the loud saws were running . Then in the middle of checking us in said she had to take care of something emergent ! Meanwhile another couple arrived to check in behind us . The female attendant gave us wrong directions to our room, said she needed a credit card to hold $25 day to hold money and never did that - so l then called us to ask us to come back to do that ! What a mess ! All so unprofessional! That night when we came back from visiting family we couldn’t find our room and when after awhile my husband did find the room, the door wouldn’t open !!!!! We had to go back to the front check in desk — there we were told we’d have to hit the door with our full weight shoulder first to force door open because they were sticking from the humidity! What the ???? Virginia Beach has been humid all summer into and through September ! They sent an “engineer over to fix door “ that night - we were exhausted from a day of travel and family and wanted to go to bed. The Engineer said he would come back in the morning to sand the door down. He never came in the morning or the whole day . When we left for morning we had to kick the bottom of the inside door to get it to open and ram it with our shoulders to get it to bridge and open when we came back !
Stayed 2 nights in Sep 2024

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful property lovely staff.
Stayed 3 nights in Sep 2024

8/10 Good

Mi Gyeong

Stayed 2 nights in Aug 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue was the room was on the third floor and had a small window looking at the side of the building. There seemed to be plenty of rooms available so not sure we were given this one.
Stayed 2 nights in Sep 2024

10/10 Excellent

stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Quiet and good for with great service. Corner room was worth a few extra dollars for the abundant space.
Stayed 2 nights in Sep 2024

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations were comfortable for my 86 years young mother and my younger sister. Easy access to the building with peace and quiet from the nearby highway.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Decent stay
The hotel needs repairs in the hallwsys. There was a leak in the hallway and walls need to be painted. The bathroom and room was nice and the bed was extremely comfortable. One door handle was broken but it was repaired the next day. The garden and lake views at night were great.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Nice clean room and the Swan Terrace Restaurant has a delicious breakfast buffet. We had a lovely stay to celebrate our 11th Wedding Anniversary.
Stayed 2 nights in Sep 2024

10/10 Excellent

Abigail H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is gorgeous! The room is a bit small, but it it is immaculately clean, as is every guest area I have accessed. The entire place is old world opulent, yet still very warm and inviting. I would definitely stay here again!
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very serene. Pretty property. Our room had a fireplace and was large. Overall, it was nice.
Stayed 1 night in Sep 2024

10/10 Excellent

Fletcher

Stayed 1 night in Sep 2024

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel - bathrooms need additional care
Stayed 2 nights in Sep 2024

10/10 Excellent

oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Sep 2024

10/10 Excellent

Kerem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a nice clean and quiet environment
Stayed 2 nights in Aug 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Enismaw

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We were given rooms but the doors were not opening. The IT guy even couldn’t fix it so we had to find another room still same issue. The hot tab was closed. My family wanted yo use it after swimming but it was closed earlier in the evening hrs, that is not good. The spa was also closed. The spa doesn’t provide sauna or steam. I would never book again at this hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Natalia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!!!
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Fix the compressor noise to zero/0!!
Everything was very nice EXCEPT for the air conditioning compressor! It was so loud, kicked on and off often, loudly, that we turned off the system so we could sleep! Seriously, terrible for what we expected from a Hilton, much less one so upscale.
Stayed 1 night in Aug 2024

6/10 Okay

Linda

Beautiful faculty but starting to show wear. Breakfast is good but very pricey
Stayed 3 nights in Aug 2024

4/10 Poor

Esther

Travelled with family
Disliked: Staff & service
missing alarm clock; red ant infestation acknowledged around the pool but not addressed; outside pool was unavailable per a "staff" person with no sign, no advanced notification, no information on when it would open again. very disappointing.
Stayed 4 nights in Aug 2024

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely worth it
Amazing experience. The staff if awesome, definitely helping wherever they can. The spa was also an incredible experience and very relaxing. Not so good that the hot tub is broken and you cannot use, otherwise would have been even better!!!
Stayed 1 night in Aug 2024