See all properties
Save

L'Impérial Palace

4.0 star property
Beach hotel with a full-service spa and a casino
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for L'Impérial Palace

Imperial Suite with spa access on reservation | Terrace/patio
Couples treatment room(s), sauna, hot tub, steam room
Aerial view
Privilege Queen Room with spa access on reservation
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Housekeeping
    Housekeeping

Explore the area

Map
Allée de L'Impérial, Annecy, Haute-Savoie, 74000
  • Plage de l'Imperial
    3 min walk
  • Amours Bridge
    15 min walk
  • Jardins de I'Europe
    17 min walk
  • Annecy (NCY-Annecy - Haute-Savoie)
    11 min drive

Room options

View all photos for Prestige Lake Room with balcony with spa access on reservation

Prestige Lake Room with balcony with spa access on reservation

Prestige Lake Room with balcony with spa access on reservation

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Prestige Lake Suite with spa access on reservation

Prestige Lake Suite with spa access on reservation

Prestige Lake Suite with spa access on reservation

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 55 sq m
  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Prestige Lake Suite with balcony with SPA access on reservation

Prestige Lake Suite with balcony with SPA access on reservation | Living area

Prestige Lake Suite with balcony with SPA access on reservation

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 55 sq m
  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Family Queen Room with spa access on reservation

Classic Family Queen Room with spa access on reservation

Classic Family Queen Room with spa access on reservation

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Private bathroom
  • 34 sq m
  • Park view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Classic Room with balcony

Premium bedding, in-room safe, desk, blackout curtains

Classic Room with balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 23 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 65 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Terraces Lake Suite with spa access on reservation

Terraces Lake Suite with spa access on reservation

Terraces Lake Suite with spa access on reservation

Highlights

Terrace
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 76 sq m
  • Lake view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Privilege Queen Room with balcony with spa access on reservation

Privilege Queen Room with balcony with spa access on reservation

Privilege Queen Room with balcony with spa access on reservation

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 27 sq m
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Imperial Suite with spa access on reservation

Imperial Suite with spa access on reservation

Imperial Suite with spa access on reservation

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 162 sq m
  • Lake view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Deluxe Lake Terrace Room with spa access on reservation

Deluxe Lake Terrace Room with spa access on reservation | Terrace/patio

Deluxe Lake Terrace Room with spa access on reservation

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Classic Queen Room

Premium bedding, in-room safe, desk, blackout curtains

Classic Queen Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 23 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Privilege Queen Room with spa access on reservation

Privilege Queen Room with spa access on reservation

Privilege Queen Room with spa access on reservation

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 27 sq m
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Prestige Lake Room with spa access on reservation

Prestige Lake Room with spa access on reservation

Prestige Lake Room with spa access on reservation

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Pool

Rivage Hôtel & Spa Annecy

Pool
Hot tub
Spa
Pet-friendly
4.7 out of 5, Exceptional, (258)
The price is AU$220
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Rivage Hôtel & Spa Annecy

About the area

Annecy

L'Impérial Palace places you steps from Plage de l'Imperial and within a short 5-minute stroll of Moon Beach Annecy. Highlights at this beach hotel include 2 restaurants, a full-service spa and a casino. .A day of pampering at Cristal Spa can include massages, body scrubs and facials along with access to the sauna and hot tub. The restaurant, La Brasserie, serves French cuisine and is open for brunch, lunch and dinner. Le Hip Bar is the hotel's own bar. Enjoy the gym, Turkish bath/hammam, sauna and pool loungers. Business amenities include a meeting room, a conference centre, and a business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 7 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free valet parking, along with the convenience of an area shuttle. .With a stay at this 4-property class Annecy hotel, you'll be 1.4 km (0.9 mi) from Lake Annecy.

What's nearby

  • Amours Bridge - 15 min walk - 1.3 km
  • Notre-Dame-de-Liesse Church - 4 min drive - 1.7 km
  • Palais de l Ile - 4 min drive - 1.9 km
  • Centre Commercial Courier - 6 min drive - 4.1 km
  • Annecy Castle - 6 min drive - 3.1 km

Getting around

  • Annecy Station - 9 min drive
  • Geneva International Airport (GVA) - 37 min drive

Restaurants

  • ‪La Trinquette - ‬7 min walk
  • ‪Plage de l'Impérial - ‬3 min walk
  • ‪La Baie des Anges - ‬5 min walk
  • ‪Apéro Rosé - ‬4 min walk
  • ‪La Brasserie de l'Impérial - ‬1 min walk

About this property

L'Impérial Palace

Beach hotel with a full-service spa and a casino
L'Impérial Palace offers its guests a full-service spa, a health club, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and a meeting room are available. A casino, spa services, and a terrace are also featured at the business-friendly L'Impérial Palace. Free valet parking is available.

This Edwardian Annecy hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Built in 1912
  • Casino
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
L'Impérial Palace offers 104 accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries.

This Annecy hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Cristal Spa has 6 treatment rooms, including rooms for couples. Services include facials, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Free valet parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 29 for adults and EUR 14 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • La Brasserie
  • Le Hip Bar
  • Le Riva

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1912
  • Edwardian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 29 for adults and from EUR 14 for children
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. 

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

l Imperial Palace Annecy
l`Imperial Palace Hotel Annecy
L'Impérial
L'Impérial Palace
L'Impérial Palace Annecy
L'Impérial Palace Hotel
L'Impérial Palace Hotel Annecy
L'Impérial Palace Hotel
L'Impérial Palace Annecy
L'Impérial Palace Hotel Annecy

Frequently asked questions

What is the cancellation policy at L'Impérial Palace?

L'Impérial Palace offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at L'Impérial Palace?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at L'Impérial Palace on 3 Dec 2024 start from AU$350.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at L'Impérial Palace?

Yep, L'Impérial Palace has free valet parking and free RV/bus/truck parking.

Are there any beaches close to L'Impérial Palace?

Yep, L'Impérial Palace is a short 3-minute walk from Plage de l'Imperial.

Is there a spa on site at L'Impérial Palace?

Yep, Cristal Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

What luxury perks are available at L'Impérial Palace?

L'Impérial Palace features a full-service spa, a health club and 2 restaurants. All guestrooms come with premium bedding and room service.

What makes L'Impérial Palace a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at L'Impérial Palace.

Is L'Impérial Palace family-friendly?

You bet! With amenities such as laundry facilities and a deli, it's no surprise that L'Impérial Palace is a hit with families.

Does L'Impérial Palace serve breakfast?

You bet, buffet breakfast is available daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at L'Impérial Palace?

No, L'Impérial Palace does not offer an airport shuttle service.

Is there a bar or restaurant at L'Impérial Palace?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at L'Impérial Palace?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at L'Impérial Palace?

Furry friends are welcome at L'Impérial Palace, with food and water bowls on offer.

L'Impérial Palace Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 583 out of 963 reviews" "
Rating 8 - Good. 262 out of 963 reviews" "
Rating 6 - Okay. 79 out of 963 reviews" "
Rating 4 - Poor. 31 out of 963 reviews" "
Rating 2 - Terrible. 8 out of 963 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location on the lake. Great breakfasts and excellent dinner restaurant. Friendly and efficient staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, best location and friendly staff
Stayed 2 nights in Jun 2024

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very pleasant hotel with great views from our room Complementary bottle of wine in the room and bottled water. Dinner seevice was slow one of the evenings but there were a lot of people eating and too few waiting staff.
Stayed 3 nights in Jul 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

kenneth

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Expensive hotel. Top floor with portal window was disappointing although view was good. Don’t order food at the bar as it was mediocre at best.
Stayed 5 nights in Jul 2024

10/10 Excellent

Sandy

Travelled with partner
Liked: Property conditions & facilities
Excellent service and beautiful room.
Stayed 1 night in Jul 2024

8/10 Good

David

Travelled with family
Disliked: Amenities, property conditions & facilities
Beautiful location and grand old hotel, fantastic atmosphere in the town and well worth a visit. Food at the hotel not great, enjoyed the local boulangerie more than the hotel food, and was far better value. People watching in the park was better than any hotel entertainment. Service generally ok. Location is the biggest selling point
Stayed 5 nights in Jul 2024

10/10 Excellent

LAURENT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Macy, Raleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely gorgeous hotel on the lake in Annecy. The location is perfect. The views from your rooms were stunning. The buffet breakfast on the terrace was amazing!
Stayed 1 night in Jul 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a stunning hotel with very friendly, caring staff. Will be back again.
Stayed 1 night in Jul 2024

2/10 Terrible

Rainer

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Key cards don't work so you have to ne escorted back to your room every time you have left it. As during the last five or more stays the airconditioning in this negelcted place is not working: 18 degrees set by the staff yields you heating that ensures 30 degrees-plus. No way to sleep when you open the windows and shut off the dysfunctionate a/c: Very busy road and lotta noises ofof happy partygoers. If you want to sleep a minute when you are in Biberach avoid this place.
Stayed 1 night in Jul 2024

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a beautiful setting
Incredible place. The lake is beautiful. I will definitely be back. Lovely food and wines. A must
Stayed 1 night in Jul 2024

6/10 Okay

Doel

Stayed 3 nights in Jul 2024

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ll be back
Fabulous stay - location great, room very comfortable and all the staff were so helpful
Stayed 2 nights in Jun 2024

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love L'imperial Palace
The staff at L'imperial were all incredibly wonderful and really made this stay special, thank you all. The restaurant at the hotel was so good that we barely ate anywhere else! We had a wonderful view in our room and the location was perfect for a bike ride to any beach or to the town.
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Excellent location and nice rooms
Stayed 1 night in Jun 2024

10/10 Excellent

kourosh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spa. Didn’t like the fact that breakfast wasn’t included in the price
Stayed 3 nights in Jun 2024

10/10 Excellent

Steven

Stayed 3 nights in Jun 2024

10/10 Excellent

TD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spring break.
Wonderfully attentive staff. Great concierge. Nothing too much for them and the food was excellent. If ever in the area again, we will be staying at L’Imperial!
Stayed 4 nights in May 2024

8/10 Good

Estela

Stayed 2 nights in May 2024

6/10 Okay

David

Travelled with family
Liked: Cleanliness, property conditions & facilities
Highs and lows
Concierge staff very helpful. Housekeeping great. Restaurant/Bar wait staff excellent. Dance party until 2:00AM 2 nights of our stay in a tent set up 15 meters from our room was unacceptable. Air conditioning in our room did not work the last two days of our stay. Host and wait staff at Brasserie argued over our seating more than once while witnessed the exchange.
Stayed 5 nights in May 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Omar

Stayed 1 night in May 2024