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Avista Hideaway Phuket Patong - MGallery

5.0 star property
Art Deco resort with 3 restaurants and 3 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Avista Hideaway Phuket Patong - MGallery

3 outdoor pools, open 8:00 AM to 7:00 PM, pool umbrellas, pool loungers
Down duvets, minibar, in-room safe, individually decorated
Beach nearby, white sand, free beach shuttle, sun-loungers
Exterior
3 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Gym
  • Room service
  • Housekeeping
The price is AU$410
includes taxes & fees
22 Dec - 23 Dec

Explore the area

Map
39/9 Muen Ngern Road, Tri-trang Beach, Patong, Phuket, 83150
  • Tri Trang Beach
    11 min walk
  • Sizzle Avista
    1 min walk
  • Old Phuket Bus Terminal
    21 min drive
  • Phuket (HKT-Phuket Intl.)
    62 min drive

Room options

View all photos for Deluxe Room (1 King Bed and 1 Queen Bed)

Deluxe Room (1 King Bed and 1 Queen Bed)

Deluxe Room (1 King Bed and 1 Queen Bed)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Ocean View

Executive Room, 1 King Bed, Ocean View

Executive Room, 1 King Bed, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 65 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

Down duvets, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Garden View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub (Plunge Pool)

Suite, 1 King Bed, Jetted Tub (Plunge Pool)

Suite, 1 King Bed, Jetted Tub (Plunge Pool)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Private outdoor hot tub
Air conditioning
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Sawan Private Plunge Pool Suite

Sawan Private Plunge Pool Suite

Sawan Private Plunge Pool Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
  • 145 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite with Whirlpool bath, 1 King Bed

Down duvets, minibar, in-room safe, individually decorated

Deluxe Suite with Whirlpool bath, 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Pool Access

Premier Room, 1 King Bed, Pool Access

Premier Room, 1 King Bed, Pool Access

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Pool View

Down duvets, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Pool View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Bar (on property)

Amari Phuket

Pool
Breakfast included
All-inclusive
Spa
4.5 out of 5, Wonderful, (1002)
The price is AU$484
for 1 room
includes taxes & fees
4 Jan - 5 Jan
Amari Phuket

About the area

Patong

A luxury stay in Patong awaits you at Avista Hideaway Phuket Patong - MGallery. Within a 30-minute stroll, you'll find Freedom Beach and Patong Beach. Highlights at this eco-friendly resort include 3 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing visit to Aqua Spa can include deep-tissue massages, Swedish massages and aromatherapy along with access to the mud bath and sauna. The steakhouse, Sizzle Rooftop Restaurant, serves international cuisine and is open for dinner. With 3 poolside bars and 5 lounge bars to choose from, you can enjoy a drink at the resort. Enjoy the free kids' club, gym, sauna and kids' swimming pool. Business amenities include 2 meeting rooms, a conference centre, and a business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also free self parking, along with the convenience of a free area shuttle. .With a stay at this 5-property class Patong resort, you'll be 2.9 km (1.8 mi) from Bangla Road and 3.2 km (2 mi) from Jungceylon Shopping Center.
View more Resorts in PatongOpens in a new window

What's nearby

  • Freedom Beach - 11 min walk
  • Patong Beach - 4 min drive
  • Bangla Road - 5 min drive
  • Jungceylon Shopping Center - 7 min drive
  • Karon Beach - 19 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 62 min drive

Restaurants

  • ‪Samutr Bar - ‬4 min drive
  • ‪The Ocean Restaurant مطعم المحيط - ‬18 min walk
  • ‪Amari Clubhouse Lounge - ‬12 min walk
  • ‪La Gritta Italian Restaurant โรงแรมอมารี ภูเก็ต - ‬18 min walk
  • ‪Rim Talay Restaurant - ‬12 min walk

About this property

Avista Hideaway Phuket Patong - MGallery

Art Deco resort with 3 restaurants and 3 outdoor pools
Avista Hideaway Phuket Patong - MGallery offers its guests a full-service spa, 3 outdoor swimming pools, a sauna, and a fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 swim-up bars and 5 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. A children's pool, a rooftop terrace, and spa services are also featured at the luxury Avista Hideaway Phuket Patong - MGallery. An area shuttle within 1 kilometres and A beach shuttle are free. Self parking is free.

Smoking is allowed in designated areas at this Art Deco Patong resort.

  • 150 guestrooms or units
  • 3 levels
  • 15 buildings
  • 3 dining venues
  • 3 bars by the pool
  • 3 swim-up bars
  • 5 bars or lounges
  • Conference rooms
  • Built in 2012
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Coffee shop
Avista Hideaway Phuket Patong - MGallery offers 150 accommodations with minibars and espresso makers. Rooms open to balconies. This individually decorated and furnished accommodation has separate dining areas and includes dining tables. Beds feature down duvets. A pillow menu is available. 40-inch LCD televisions come with cable channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Aqua Spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, Swedish massages, Thai massages and facials. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Chinese (Mandarin), Dutch, English, German, Hindi, Italian, Thai, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 1 kilometres
  • Area shuttle
  • Free beach shuttle
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; THB 530 for adults and THB 265 for children
  • 3 poolside bars
  • 3 restaurants
  • 3 swim-up bars
  • 5 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Sizzle Rooftop Restaurant
  • Tambu Indian Restaurant
  • Vista Restaurant

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Books
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Dining table
  • Free area shuttle
  • Free children's club
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Mini-fridge
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Paper towels
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Avista Hideaway Phuket Patong - MGallery

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1500.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 530 for adults and from THB 265 for children
  • Airport shuttle fee: THB 1650 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, cash and mobile payments.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Avista Hideaway Phuket Kathu
Avista Hideaway Resort Phuket Kathu
Avista Phuket Hideaway
Hideaway Resort Phuket
Phuket Avista Hideaway
Avista Hideaway Resort & Spa Patong, Phuket
Avista Hideaway Resort Phuket Patong
Avista Hideaway Resort Phuket
Avista Hideaway Phuket Patong
Avista Hideaway Phuket
Avista Hideaway Phuket Patong MGallery Sofitel Hotel
Avista Hideaway Phuket MGallery Sofitel Hotel
Avista Hideaway Phuket Patong MGallery Sofitel
Avista Hideaway Phuket MGallery Sofitel
Avista Hideaway Phuket Patong MGallery By Sofitel
Avista Hideaway Phuket Patong MGallery Sofitel Resort
Avista Hideaway Phuket MGallery Sofitel Resort
Avista Hiaway Phuket MGallery

Frequently asked questions

What is the cancellation policy at Avista Hideaway Phuket Patong - MGallery?

Avista Hideaway Phuket Patong - MGallery offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Avista Hideaway Phuket Patong - MGallery?

As of 21 Dec 2024, prices found for a 1-night stay for 2 adults at Avista Hideaway Phuket Patong - MGallery on 22 Dec 2024 start from AU$410.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Avista Hideaway Phuket Patong - MGallery?

Yep, Avista Hideaway Phuket Patong - MGallery has a free self car park.

Are there any beaches close to Avista Hideaway Phuket Patong - MGallery?

Yep, Avista Hideaway Phuket Patong - MGallery is a short 11-minute walk from Freedom Beach. Fun beach activities include surfing, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Avista Hideaway Phuket Patong - MGallery?

Yep, Aqua Spa is available for guests. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Avista Hideaway Phuket Patong - MGallery have a pool?

Yep, and guests love it! Avista Hideaway Phuket Patong - MGallery has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 8:00 AM to 7:00 PM.

What luxury perks are available at Avista Hideaway Phuket Patong - MGallery?

Avista Hideaway Phuket Patong - MGallery features 3 poolside bars, 3 outdoor pools and a full-service spa. All guestrooms come with deep soaking tubs, 24-hour room service and espresso makers.

What makes Avista Hideaway Phuket Patong - MGallery a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and private balconies in the guestrooms, help set the scene for a romantic weekend at Avista Hideaway Phuket Patong - MGallery.

Is Avista Hideaway Phuket Patong - MGallery family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Avista Hideaway Phuket Patong - MGallery is a hit with families.

Are there hot tubs in the rooms at Avista Hideaway Phuket Patong - MGallery?

No, but there are deep-soaking baths in the guestrooms.

Does Avista Hideaway Phuket Patong - MGallery serve breakfast?

You bet, buffet breakfast is on offer weekdays between 6:30 AM and 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Avista Hideaway Phuket Patong - MGallery?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Avista Hideaway Phuket Patong - MGallery?

Relax with a coldie at the 3 poolside bars or 5 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Avista Hideaway Phuket Patong - MGallery?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Avista Hideaway Phuket Patong - MGallery?

No, pets and service animals are not allowed.

Avista Hideaway Phuket Patong - MGallery Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 654 out of 1004 reviews" "
Rating 8 - Good. 234 out of 1004 reviews" "
Rating 6 - Okay. 67 out of 1004 reviews" "
Rating 4 - Poor. 30 out of 1004 reviews" "
Rating 2 - Terrible. 19 out of 1004 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

coleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! Place especially all of the staff
Stayed 5 nights in Sep 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff are very friendly, helpful and kind. The rooms are clean and comfortable, love the design of the room. Had dinner at Sizzle one of the hotel restaurant, love the Wagyu steak. Facilities are in great condition. They also provide free shuttle bus to different locations in Phuket. Would recommend staying here if you're looking for a quiet place, 5 mins drive from Patong.
Stayed 4 nights in Sep 2024

10/10 Excellent

Sakel

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service
Stayed 3 nights in Sep 2024

10/10 Excellent

SaiBharathReddy

Travelled with partner
Liked: Staff & service
Simply lovely! This stay has been one of the best ones so far Ive been to, incredible architecture and accurately built area in and around the entire land covering every scenic area, incredible and mostly peaceful, quite and enjoyable to take a good rest from the busy world, and exceptional service and 24-hr buggy service is appreciated as it takes 2 mins to get to your villa on the buggy, so its very useful but I couldn’t appreciate this service more as the buggy service is very much not operational unless you go find out the driver at the entrance and only 1 person around 12 am and it could be little awkward if more than 2 people are waiting to get to their room and only 2 ppl can fit in it, so you gotta wait if you are a outgoing person Breakfast was good, many cool options provided and deserts too, but could have been better at those deserts section and the fruits section, not many options but the entire breakfast menu was satisfying and enjoyable, along with outside pool view is very well structured! We took a jacuzzi suite and loved it but I found my room to be a little old and dusty here and there, the lighting could be removed with all blue and red colours which doesnt add up to the interiors and doesnt make sense to have less lighting and blue colours in our shower, the door for bedroom and restroom is too old and I believe this furniture was a little old and it doesnt close easily or open comfortably, probably staff could use some oil to make it work correctly,
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Harel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel felt like I was at the W
Stayed 3 nights in Jul 2024

6/10 Okay

Katsiaryna

Travelled with partner
Liked: Staff & service, amenities
This hotel was such a disappointment. Pros: 1. Nice outdoor pools with really great views 2. Quiet location Cons: 1. Everything in the hotel was wet and humid. Our room was humid all the time and smelled like mold despite AC running all the time. My passport got wrinkly as if it was washed after staying in the room for a week. 2. Hotel food and cocktails were just mediocre. For a fraction of the price one could get so much better food elsewhere, even in a small family owned cafe across the street 3. Sun loungers near the pools were always wet and dirty
Stayed 6 nights in Jul 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The managers Jag and Golf were amazing. Love this hotel when I do visit again I will stay with them again. Housekeeping was awesome. I got really sick and they helped me out I loved that and appreciate the staff tremendously. Thank you ohhhh sooo much!!!!
Stayed 5 nights in Jul 2024

6/10 Okay

Ehsan

Travelled with partner
Liked: Staff & service
Overall good, but front desk are not usually answering the phone quick and most of the time their phone is busy. The first room we got was not a 5-star hotel room, old and dirty and the shower was not drain properly. The manager gave us a new room, much better. The safe box didnt work but they fix it after few times try.
Stayed 5 nights in Jul 2024

10/10 Excellent

Alombro

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Dimitar

Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent services
The room is excellent n services are welcome n helpful! Food at international restaurant is perfect with lots of variety served for breakfast! Will definitely stay here if I come to Phuket next time
Stayed 5 nights in Jun 2024

8/10 Good

Brooks

Stayed 3 nights in Jun 2024

10/10 Excellent

Abigail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything start to finish, service was amazing and place was unbelievable
Stayed 2 nights in Jun 2024

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Thailand paradise
First part of our Thailand trip and we are sad to leave. Beautiful grounds and stunning food. Jee and Hong at the kids club were extremely friendly and helpful, giving lots of tips whilst my daughter carried out activities. The hotel was close to freedom beach and the views from the hotel were stunning. Would go back in a heartbeat
View from breakfast
Pool area
View from lobby
Stayed 7 nights in May 2024

10/10 Excellent

Gustavo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was absolutely AMAZING. We missed our connecting flight due to other flight delays and when I called to notify them that we would be arriving around 2am, they went above and beyond to still greet us with a warm welcome (and man, did we need it!). Our room was a king room with private access to our pool and jacuzzi tub. That was a very nice treat. The staff was GREAT. Shout out to Yazz who helped us to our room at 2am! Every question we had, whether about the resort or surrounding area, was answered perfectly and quickly by staff. The breakfast was standard; nothing really fancy. The views from the main infinity pool were breathtaking. Rancho the bartender was super friendly and made us some great cocktails. All in all, we really enjoyed our stay. If I had to give any recommendation to this resort it would be two things: 1. Up the lighting within the room. While there were switches for absolutely everything, there was no light whatsoever in the shower and the overall lighting in the room was extremely dim. Can be personal preference, but throwing that out there. 2. While we did select the room with a private walkout to our pool, I wish it had just a bit more access to the mountain views that our room was facing. The privacy hedges were extremely tall and blocked the view almost entirely, which also didn't help the lighting situation in the room. Glad we booked our stay with Avista and would definitely come back here.
Stayed 3 nights in May 2024

10/10 Excellent

Flora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and staff were amazing. Food was great! Will definitely be revisiting the hotel.
Stayed 3 nights in May 2024

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not stay at this property but they still charged us $2100 after I canceled
Stayed 5 nights in May 2024

10/10 Excellent

Sin Tung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Francesca

Stayed 10 nights in Feb 2024

10/10 Excellent

Theeyazen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Ibrahima

Stayed 2 nights in May 2024

10/10 Excellent

Taha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jad is a wonderful manger
Stayed 4 nights in May 2024