4/10 Poor
George
7 Oct 2024
Disliked: Room comfort
Will bypass this hotel our next trip
We didn't have issues with the hotel itself so much, some maintenance improvements could definitely be made and cleanliness in the room wasn't an issue. The issue we had from late check in to breakfast the next morning was there were kids being allowed to just run freely and wild. I am a father of 3 so I get that kids will be kids but they can not be allowed to just run rampant.
Upon arrival there were children in the lobby at the coffee bar playing and making a mess drinking the creamer and just being wild. Sure, not my mess to clean but had I wanted a cup of coffee I would've bypassed and gone to the nearby gas station. We finally laid down around 11pm or so we were greeted with stopping from above as I can only assume the same kids were running wild on the second floor.
The next morning we went to breakfast and the kids from the lobby the night before were in the breakfast area again running wild and putting their hands in their mouths then strait into everything in their path on the breakfast line.
Not sure if these were children of guests or employees. I understand if they were guests children the staff is limited to controlling them but could/should be addressed directly with the parent and if they were employee children I get the potential issues and cost associated with childcare but reign them in when at a place of business
George
Stayed 1 night in Oct 2024