Hampton Inn & Suites by Hilton Edmonton/West

2.5 star property
Hotel with free breakfast, near West Edmonton Mall
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn & Suites by Hilton Edmonton/West

Lobby
Exterior
Standard Room
Reception
Indoor pool

Reviews

8.8 out of 10

Excellent

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included

Explore the area

Map
18304 100 Ave Nw, Edmonton, AB, T5S1A2
  • West Edmonton Mall
    3 min drive
  • Galaxyland
    3 min drive
  • Fantasyland
    4 min drive
  • Edmonton, AB (YXD-Edmonton City Centre)
    19 min drive

Room options

Studio Two Queens/sofabed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Sofa bed - double
Hydromassage showerhead
  • Sleeps 5
  • 2 Queen Beds

Studio King w/sofabed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Sofa bed - double
  • 43 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard King

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Private bathroom
Hydromassage showerhead
Hairdryer
Coffee/tea maker
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Accessible Two Queens

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hydromassage showerhead
Hairdryer
Private bathroom
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Two Queens

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hydromassage showerhead
Hairdryer
Private bathroom
Coffee/tea maker
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hydromassage showerhead
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Accessible King

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Private bathroom
Hydromassage showerhead
Hairdryer
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Edmonton

At Hampton Inn & Suites by Hilton Edmonton/West you'll be 2.9 km (1.8 mi) from West Edmonton Mall and 3 km (1.9 mi) from Fantasyland. Highlights at this hotel include free buffet breakfast, an indoor swimming pool and free self-parking. .Enjoy the gym, Hot tub and kids' swimming pool. A meeting room and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and litter trays. .Attractions within a 15-minute drive of this West Edmonton hotel include River Cree Casino and Kingsway Mall.

What's nearby

  • West Edmonton Mall - 3 min drive - 2.6 km
  • Galaxyland - 3 min drive - 2.9 km
  • World Waterpark - 4 min drive - 3.1 km
  • Fantasyland - 4 min drive - 3.4 km
  • River Cree Casino - 8 min drive - 8.1 km

Getting around

  • Corona Station - 12 min drive
  • Edmonton Station - 16 min drive
  • Edmonton, AB (YEG-Edmonton Intl.) - 28 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Travelodge by Wyndham Edmonton West - ‬6 min walk
  • ‪Burger King - ‬2 min drive
  • ‪Arby's - ‬12 min walk

About this property

Hampton Inn & Suites by Hilton Edmonton/West

Hotel with free breakfast, near West Edmonton Mall
Hampton Inn & Suites by Hilton Edmonton/West offers its guests a kids' pool, an indoor pool, Access to hot tub, and a fitness centre. Public spaces have free WiFi and wired Internet. Business amenities include a business centre and a meeting room. Free breakfast is served daily. The business-friendly Hampton Inn & Suites by Hilton Edmonton/West also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

This Edmonton hotel is smoke free.

  • 1 building
  • 103 guestrooms or units
  • 5 levels
  • Built in 2008
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • 1 conference room
Hampton Inn & Suites by Hilton Edmonton/West offers 103 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Smart televisions come with cable channels and pay-per-view films.

This Edmonton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided once per stay.

Languages

Chinese (Mandarin), English, Filipino, French, German, Hindi, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (106 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • IPod dock
  • Pay films
  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 50.00
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CAD 70.00 per pet, per stay (maximum CAD 100.00 per stay)
  • Only dogs and cats are allowed
  • Food and water bowls and litter trays are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 70.00 per pet, per stay (maximum CAD100.00 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: CAD 50.00 (subject to availability)
  • Late check-out fee: CAD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Edmonton/West
Hampton Inn Hilton Edmonton/West
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Edmonton Hampton Inn
Hampton Inn & Suites By Hilton Edmonton/West Alberta
Hampton Inn & Suites Edmonton/West Hotel Edmonton
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Hampton Inn Edmonton
Hampton Inn Hotel Edmonton
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Hampton Inn Hilton Edmonton/West Hotel
Hampton Inn Hilton Edmonton/West Edmonton
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Hampton Inn & Suites by Hilton Edmonton/West Hotel
Hampton Inn & Suites by Hilton Edmonton/West Edmonton
Hampton Inn & Suites by Hilton Edmonton/West Hotel Edmonton

Frequently asked questions

What is the cancellation policy at Hampton Inn & Suites by Hilton Edmonton/West?

Hampton Inn & Suites by Hilton Edmonton/West offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hampton Inn & Suites by Hilton Edmonton/West?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites by Hilton Edmonton/West on 22 Dec 2024 start from AU$145.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hampton Inn & Suites by Hilton Edmonton/West?

Yep, Hampton Inn & Suites by Hilton Edmonton/West has a free self car park.

Does Hampton Inn & Suites by Hilton Edmonton/West have a pool?

Hampton Inn & Suites by Hilton Edmonton/West has an indoor pool and a kids' pool.

Does Hampton Inn & Suites by Hilton Edmonton/West serve breakfast?

Yep, our travelers give top marks to the free buffet brekkie here! Available daily between 6:00 AM and 10:00 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Hampton Inn & Suites by Hilton Edmonton/West?

No, Hampton Inn & Suites by Hilton Edmonton/West does not offer an airport shuttle service.

What time are check-in & check-out at Hampton Inn & Suites by Hilton Edmonton/West?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hampton Inn & Suites by Hilton Edmonton/West?

Cats and dogs are welcome at Hampton Inn & Suites by Hilton Edmonton/West, with food and water bowls and litter trays on offer.

Hampton Inn & Suites by Hilton Edmonton/West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 616 out of 1006 reviews" "
Rating 8 - Good. 251 out of 1006 reviews" "
Rating 6 - Okay. 77 out of 1006 reviews" "
Rating 4 - Poor. 31 out of 1006 reviews" "
Rating 2 - Terrible. 31 out of 1006 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

umair

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Rick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, great breakfast
Stayed 3 nights in Aug 2024

2/10 Terrible

Kierstyn

Travelled with family and small children
We traveled from out of province and had a very disappointing stay at this property. We were booked in a room between two sperate teams of teenage boys (multiple rooms on either side of us). The other guests were extremely rude, loud, inconsiderate and unkind. They banged on our walls, blasted their music and knocked on our doors and ran to the elevators. The hotel didn't deal with the situation effectively and after the second night, did not have the other guests removed. It was a terrible experience for myself and my young children.
Stayed 2 nights in Aug 2024

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The area was safe, hotel was clean and employees were helpful and kind. Good hotel, will return!
Stayed 2 nights in Aug 2024

8/10 Good

Kelly

Liked: Staff & service, amenities, property conditions & facilities
Breakfast was excellent. Great location for touristy attractions; we did the science center and West Ed. Large rooms. Excellent staff. Only complaint is the floors. Our feet were black. And the level of chlorine in the pool was quite high, made my eyes burn and I wasn’t even swimming, I was just sitting on the sidelines.
Stayed 3 nights in Aug 2024

8/10 Good

Edna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Vivian, Winnipeg

Stayed 4 nights in Aug 2024

10/10 Excellent

Lisa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, kid friendly pool(shallow area, warmer pool), all staff(janitorial, front desk, kitchen) were all helpful and friendly.
Stayed 3 nights in Aug 2024

6/10 Okay

Rebecca

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We decided on our last night in Edmonton that we were going to go to a nicer hotel. We were not pleased by the end. First off, upon our check in arrival - the concierge told us that they had over booked the King bedrooms and we were being "upgraded" to two queens (we do not have a King bed so we were looking forward to the size and extra space that the room would have because of), the room was nothing special - it was nice decor but similar to other hotels we stayed at for half the price. We wanted to stay at a hotel near West Edmonton Mall that had a pool and hot tub so of course those amenities/location come with a fee. There must have been a soccer tournament in the city which is fine but what was not fine was that these boys took over the hot tub and pool and were playing volleyball between the two and shouting, there was no parent/guardian supervising that I know of and they were hitting other guests and making people uncomfortable. I mentioned that to the concierge which looked like she took care of the situation thankfully as when we had gone down an hour later (for another reason unfortunately) - the area was quiet and they had seem to vacant but unfortunately it was almost 11:00 pm so we got to enjoy less than an hour which was unfortunate. My credit card was also charged an extra fee that I was not told about - it was a deposit but I was not made aware of it. Unfortunately, with all that ensued and for the price, it was not worth it and we will not be going back.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There was a bunch of teams who were noisy, running in halls and heard nothing but foul language from them
Stayed 1 night in Aug 2024

8/10 Good

Luc

Travelled with family
Liked: Cleanliness, staff & service
The hotel suite was perfect for a larger family and it was very convenient to the Mall, which was our main Edmonton destination. The hot breakfast was perfect to start our days. However, the hot tub wasn't accessible on the first night and the pool was closed as well for two nights of our stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sue

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great! Meeting new people from all over😄😄
Stayed 2 nights in Aug 2024

10/10 Excellent

Dereck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and friendly staff. They greeted us every time we left and came back. Upon check in, they asked if we wanted our rooms cleaned every other day or daily, we chose daily because there’s four of us and they did an amazing job every day. Complimentary breakfast was delicious, the pool was ok but not the greatest. Overall it was a great stay for our family. I would definitely stay there again if we ever come back to Edmonton.
Stayed 4 nights in Aug 2024

10/10 Excellent

blandine, Saskatoon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, clean hotel and room. Beds were very comfortable. Lots of parking. Great hot breakfast with many choices of food and drinks
Stayed 1 night in May 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Amenities
Free coffee
Stayed 1 night in Aug 2024

10/10 Excellent

Evangeline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Dean

Travelled with family, Travelled with pets
Check in was quick and easy. Our room was as described and relatively clean. Access to WEM was excellent. Sound proofing could use an upgrade as all 4 of us were woken repeatedly by both outside noise from cars and inside noise from the hallways ie. Other guests and slamming doors. Dining area for the breakfast was packed and there didn't appear to be anyone cleaning tables for those guests that chose to leave there mess behind and not take their dishes to the cleaning station. Considering the breakfast was included it had a decent selection but i found the quality of the warm offerings to be below average. My kids did enjoy the waffle station though. Pool area was enjoyed by our kids with ample seating. Check out was just as easy as check in although after loading our car, we thought that we had forgotten something in our room and waited at the front desk for about 8 minutes because it was left unattended.
Stayed 2 nights in Aug 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Very good value for the price.
Stayed 3 nights in Aug 2024

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff willing to help..and able
Stayed 4 nights in Jul 2024

10/10 Excellent

Alicia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely time, staff was friendly, hotel was clean, pool was nice
Stayed 3 nights in Aug 2024

10/10 Excellent

Lowen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Rodney, Winnipeg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative issue was the pool onsite had matinenance and communication on this was conflicting. They allowed us to use the pool at the hotel nearby.
Stayed 5 nights in Jul 2024

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the updated rooms, last stayed at property 6 years ago.. Also the tea and coffee available at the front is a nice amenity.
Stayed 1 night in Aug 2024