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Four Seasons Hotel Los Angeles at Westlake Village

5.0 star property
Luxury hotel with 2 hot tubs and full-service spa

Photo gallery for Four Seasons Hotel Los Angeles at Westlake Village

Land view from property
42-inch LCD TV with satellite channels, TV, DVD player
Point of interest
Premium bedding, down duvets, pillow-top beds, minibar
Front of property - evening/night

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Pet-friendly
  • Room service
The current price is AU$1,078
includes taxes & fees
21 Apr - 22 Apr

Explore the area

Map
2 Dole Dr, Thousand Oaks, CA, 91362
  • The Spa at Four Seasons Hotel Westlake Village
    ‪7 min walk‬
  • Westlake Village Golf Course
    ‪2 min drive‬
  • Ronald Reagan Presidential Library
    ‪16 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪79 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (Waterfall View)

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 2 Double Beds (Waterfall View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 42 sq m
  • Water view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Hearing Accessible (Waterfall View)

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 2 Double Beds, Hearing Accessible (Waterfall View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Two-Bedroom Suite with 1 king bed and two double beds

Two-Bedroom Suite with 1 king bed and two double beds

Two-Bedroom Suite with 1 king bed and two double beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 79 sq m
  • Sleeps 7
  • 1 King Bed and 2 Single Beds

View all photos for Studio Suite, Non Smoking

Premium bedding, down duvets, pillow-top beds, minibar

Studio Suite, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room, 1 King Bed, Accessible, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, Non Smoking, Corner

Minibar

Studio Suite, Non Smoking, Corner

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Corner (Malibu)

Suite, 1 Bedroom, Non Smoking, Corner (Malibu) | Living room

Suite, 1 Bedroom, Non Smoking, Corner (Malibu)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 79 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Hearing Accessible, Corner (Malibu)

Premium bedding, down duvets, pillow-top beds, minibar

Suite, Hearing Accessible, Corner (Malibu)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 79 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (with Waterfall view)

Deluxe Room, 1 King Bed, Non Smoking (with Waterfall view)

Deluxe Room, 1 King Bed, Non Smoking (with Waterfall view)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 42 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Corner (Westlake)

Suite, 1 Bedroom, Non Smoking, Corner (Westlake)

Suite, 1 Bedroom, Non Smoking, Corner (Westlake)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 95 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Waterfall)

Suite, 1 Bedroom (Waterfall) | Living room

Suite, 1 Bedroom (Waterfall)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 95.9 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Hearing Accessible

Minibar

Deluxe Room, 1 King Bed, Hearing Accessible

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Minibar

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Corner (Westlake)

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom, Accessible, Corner (Westlake)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 95 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Minibar

Deluxe Room, 1 King Bed, Accessible

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Thousand Oaks

A luxury stay in Thousand Oaks awaits you at Four Seasons Hotel Los Angeles at Westlake Village. You'll be 0.5 km (0.3 mi) from The Spa at Four Seasons Hotel Westlake Village and 18.9 km (11.8 mi) from Ronald Reagan Presidential Library. Highlights at this family-friendly hotel include 2 hot tubs, a full-service spa and a restaurant. .A day of pampering can include massages and body wraps along with aromatherapy and Ayurvedic treatments. The restaurant, The Art Gallery, is open for breakfast, lunch and dinner. The Tasting Room is the hotel's own bar, serving drinks along with dinner. Enjoy the indoor swimming pool, outdoor swimming pool, free kids' club and gym. 42700 square feet (3967 square metres) of event facilities include conference space, and other business amenities include a 24-hour business centre. Plus you'll find a sauna, a coffee shop/cafe and coffee/tea in a common area. Full breakfast is available daily between 6:30 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .With a stay at this 5-property class Thousand Oaks hotel, you'll be 27 km (16.8 mi) from Paradise Cove and 28.7 km (17.8 mi) from Zuma Beach.

What's nearby

  • The Spa at Four Seasons Hotel Westlake Village - 7 min walk - 0.6 km
  • Westlake Village Golf Course - 2 min drive - 1.8 km
  • Kids World - 5 min drive - 4.4 km
  • Ronald Reagan Presidential Library - 16 min drive - 19.0 km
  • Zuma Beach - 39 min drive - 28.7 km

Getting around

  • Camarillo Station - 17 min drive
  • Los Angeles Intl. (LAX) - 79 min drive

Restaurants

  • ‪In-N-Out Burger - ‬16 min walk
  • ‪Chipotle Mexican Grill - ‬11 min walk
  • ‪Panda Express - ‬14 min walk
  • ‪Figueroa Mountain Brew - ‬17 min walk
  • ‪Wendy's - ‬16 min walk

About this property

Four Seasons Hotel Los Angeles at Westlake Village

Luxury hotel with 2 hot tubs and full-service spa
Four Seasons Hotel Los Angeles at Westlake Village offers its guests a full-service spa, 2 hot tubs, an indoor pool, and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

There's an onsite 24-hour business centre. Event space at this hotel measures 42700 square feet (3967 square metres) and includes conference space. A health club, a sauna, and spa services are also featured at the luxury Four Seasons Hotel Los Angeles at Westlake Village. Parking is available for a fee.

This 5-star Thousand Oaks hotel is smoke free.

  • 1 building
  • 269 guestrooms or units
  • 5 levels
  • 42700 sq ft of conference space
  • 3967 sq. m of conference space
  • Built in 2006
  • Kid's club (free)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Four Seasons Hotel Los Angeles at Westlake Village offers 269 accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with satellite channels and pay-per-view films. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Thousand Oaks hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and an iron/ironing board. Microwaves, fridges and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Languages

Arabic, English, French, Italian, Russian, Spanish, Ukranian

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (USD 29 per night; includes in/out privileges)
  • Valet parking on site (USD 39 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: USD 5 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Stir
  • The Art Gallery
  • The Tasting Room

Things to do

  • 2 hot tubs
  • 24-hour pool access
  • Arcade/game room
  • Billiards/pool table
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • DVD player
  • Free children's club
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 42,700 square feet of conference space

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels
  • DVD player
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 30 per person
  • Self-parking fee: USD 29 per night (in/out privileges)
  • Valet parking fee: USD 39 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons) guidelines.

We should mention

  • Pool access is available 24 hours a day.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Four Seasons Hotel Westlake Village
Los Angeles Westlake Village
Westlake Village Four Seasons Hotel
Westlake Village Los Angeles
Four Seasons Los Angeles West
Four Seasons Hotel Los Angeles at Westlake Village Hotel
Four Seasons Hotel Los Angeles at Westlake Village Thousand Oaks

Frequently asked questions

What is the cancellation policy at Four Seasons Hotel Los Angeles at Westlake Village?

Four Seasons Hotel Los Angeles at Westlake Village offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Seasons Hotel Los Angeles at Westlake Village?

As of 1 Apr 2025, prices found for a 1-night stay for 2 adults at Four Seasons Hotel Los Angeles at Westlake Village on 21 Apr 2025 start from AU$1,078.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Four Seasons Hotel Los Angeles at Westlake Village?

Yep, Four Seasons Hotel Los Angeles at Westlake Village has a self car park with in/out privileges for USD 29 per night.

Are there any beaches close to Four Seasons Hotel Los Angeles at Westlake Village?

The closest beach to Four Seasons Hotel Los Angeles at Westlake Village is El Matador State Beach (14.1 km).

Is there a spa on site at Four Seasons Hotel Los Angeles at Westlake Village?

Yep, there is an onsite spa at Four Seasons Hotel Los Angeles at Westlake Village. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Four Seasons Hotel Los Angeles at Westlake Village have a pool?

Four Seasons Hotel Los Angeles at Westlake Village has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 24 hours.

What luxury perks are available at Four Seasons Hotel Los Angeles at Westlake Village?

Four Seasons Hotel Los Angeles at Westlake Village features 2 hot tubs, a health club and an outdoor pool. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Four Seasons Hotel Los Angeles at Westlake Village a romantic place to stay?

A lounge bar and 24-hour room service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Four Seasons Hotel Los Angeles at Westlake Village.

Is Four Seasons Hotel Los Angeles at Westlake Village family-friendly?

You bet! With amenities such as a free children's club and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Four Seasons Hotel Los Angeles at Westlake Village is a hit with families.

Does Four Seasons Hotel Los Angeles at Westlake Village serve breakfast?

Sure does, full breakfast is available daily between 6:30 AM and 11 AM.

Is there a free airport shuttle available at Four Seasons Hotel Los Angeles at Westlake Village?

No, Four Seasons Hotel Los Angeles at Westlake Village does not offer an airport shuttle service.

Is there a bar or restaurant at Four Seasons Hotel Los Angeles at Westlake Village?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Four Seasons Hotel Los Angeles at Westlake Village?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Four Seasons Hotel Los Angeles at Westlake Village?

Cats and dogs are welcome at Four Seasons Hotel Los Angeles at Westlake Village, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 11 kg per pet.

Four Seasons Hotel Los Angeles at Westlake Village Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 745 out of 907 reviews
Rating 8 - Good. 98 out of 907 reviews
Rating 6 - Okay. 34 out of 907 reviews
Rating 4 - Poor. 15 out of 907 reviews
Rating 2 - Terrible. 15 out of 907 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a lovely stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

FIKRA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
❤️
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Justin

Stayed 4 nights in Sep 2024

8/10 Good

Shirin

Stayed 2 nights in Oct 2024

10/10 Excellent

Melissa

Stayed 1 night in Nov 2024

6/10 Okay

Atlantic

Travelled with family and small children
Property looks nice at first but once you’re inside you realize you can’t hold it to the international five star standards. Services are mediocre across the entire property from the moment you arrive , the valet service, the luggage service, the concierge service, the reception, the cafe, and restaurant coin and candor and the room ….. all mediocre. Nothing truly special or remarkable. Just a regular hotel that you pass by and forget.
Stayed 1 night in Nov 2024

10/10 Excellent

Rachel

Stayed 1 night in Nov 2024

10/10 Excellent

Mia

Stayed 2 nights in Nov 2024

10/10 Excellent

shina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spa and pool area. Super helpful and friendly staff. The Speakeasy for a nice touch
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed a restful weekend where I didn’t leave the property. Everything that you need is right here. The food was amazing, the scenery was amazing. Just a perfect weekend away!
Stayed 2 nights in Nov 2024

8/10 Good

Ernesto

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk and room service was not attentive and took more than one call to be serviced
Stayed 3 nights in Oct 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff
Stayed 1 night in Oct 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities
The staff is exceptional.
Stayed 3 nights in Oct 2024

10/10 Excellent

Deberonca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property!
Stayed 5 nights in Oct 2024

10/10 Excellent

Deberonca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel!
Stayed 1 night in Oct 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Yaniv

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Lannea

Stayed 1 night in Aug 2024

10/10 Excellent

Roderick

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to unwind and relax
Stayed 3 nights in Aug 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was spectacular
Stayed 3 nights in Aug 2024

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marijuana smoke filled room
We arrived in the afternoon and the facility was very nice. After we returned from dinner our room and the surrounding hallway was filled with marijuana smell and we could not bear to stay in the room. Notified the staff and they said it would be taken care of. An hour later the smell was mostly gone. At midnight our room filled with marijuana smell again and my wife and 12-year old child were unable to sleep for some time.
Stayed 1 night in Jul 2024

4/10 Poor

Silvia

Travelled with family
Disliked: Property conditions & facilities
The shower was plugged and it took them 2 days to repair. We had to bathe in 4 inches of backed up water. Then, on our last night the power went out for approximately 45m. This was a planned outage, yet no one informed me at time of booking. Lastly, the water fall is so dirty and need to be cleaned.
Stayed 3 nights in Jul 2024