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Sleepy Hollow Hotel

3.5 star property
Suburban hotel with 24-hour fitness centre and sauna

Photo gallery for Sleepy Hollow Hotel

Lobby
Premium bedding, in-room safe, desk, laptop workspace
Indoor pool, open 9:00 AM to 11:00 AM, pool loungers
Breakfast and dinner served, American cuisine
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Bar
  • Air conditioning
  • Breakfast available
  • Parking included
The current price is AU$261
includes taxes & fees
28 Apr - 29 Apr

Explore the area

Map
455 S Broadway, Tarrytown, NY, 10591
  • Lyndhurst Mansion
    ‪15 min walk‬
  • Tarrytown Music Hall
    ‪2 min drive‬
  • Kykuit
    ‪9 min drive‬
  • White Plains, NY (HPN-Westchester County)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds, Garden View (Two Double Beds w/ Garden View)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds, Garden View (Two Double Beds w/ Garden View)

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Two Double Bed w/ Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible (Two Double Bed w/ Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed (Governor's Suite)

Executive Suite, 1 King Bed (Governor's Suite)

Executive Suite, 1 King Bed (Governor's Suite)

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony (The King Balcony)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Balcony (The King Balcony)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Patio (The Patio Double)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds, Patio (The Patio Double)

Highlights

Patio
Air conditioning
Heating
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Standard King)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Standard King)

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Two Double Bed w/ Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible (Two Double Bed w/ Accessible Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Patio (The Patio King)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Patio (The Patio King)

Highlights

Patio
Air conditioning
Heating
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible (King Bed w/ Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed, Accessible (King Bed w/ Accessible Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Garden View (King Bed w/ Garden View)

Combined shower/bathtub, free toiletries, hair dryer, towels

Deluxe Room, 1 King Bed, Garden View (King Bed w/ Garden View)

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Junior King Suite)

Junior Suite, 1 King Bed (Junior King Suite)

Junior Suite, 1 King Bed (Junior King Suite)

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds (Standard Double)

Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room, 2 Double Beds (Standard Double)

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Junior King Suite Deluxe)

Junior Suite, 1 King Bed (Junior King Suite Deluxe)

Junior Suite, 1 King Bed (Junior King Suite Deluxe)

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Tarrytown

At Sleepy Hollow Hotel you'll be within a 30-minute stroll of Lyndhurst Mansion and Washington Irving's Sunnyside. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The restaurant, Hudson Steakhouse & Bar, serves American cuisine and is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym, sauna and pool loungers. 30000 square feet (2787 square metres) of event facilities include 15 meeting rooms and a conference centre. Added amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Full breakfast is available daily between 7:00 AM and 10:30 AM. .With a stay at this Tarrytown hotel, you'll be 3.2 km (2 mi) from Governor Mario M. Cuomo Bridge and 4 km (2.5 mi) from Kykuit.

What's nearby

  • Lyndhurst Mansion - 15 min walk - 1.3 km
  • Tarrytown Music Hall - 2 min drive - 2.0 km
  • Tarrytown Lighthouse - 5 min drive - 3.5 km
  • Sleepy Hollow Cemetery - 5 min drive - 4.7 km
  • Kykuit - 9 min drive - 6.7 km

Getting around

  • Ossining Station - 13 min drive
  • White Plains, NY (HPN-Westchester County) - 15 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪The Bakehouse Of Tarry - ‬3 min drive
  • ‪Nikko - ‬18 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪Goosefeather - ‬3 min drive

About this property

Sleepy Hollow Hotel

Suburban hotel with 24-hour fitness centre and sauna
Sleepy Hollow Hotel offers its guests an indoor pool, a sauna, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 30000 square feet (2787 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Sleepy Hollow Hotel. Free self parking is available.

Smoking is allowed in designated areas at this Tarrytown hotel.

  • 1 building
  • 246 guestrooms or units
  • 2 levels
  • Conference rooms
  • 30000 sq ft of conference space
  • 2787 sq. m of conference space
  • Built in 1961
  • Deli
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Sleepy Hollow Hotel offers 246 accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. 50-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

Arabic, English, French, Portuguese, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: USD 20 to 30 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Hudson Steakhouse & Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 15 meeting rooms
  • Computer station
  • Conference centre (30,000 square foot of space)

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per stay.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 25 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 to 30 per person
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 9:00 AM to 11:00 AM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

DoubleTree Hilton Hotel Tarrytown
DoubleTree Hilton Tarrytown
DoubleTree Tarrytown
Hilton DoubleTree Tarrytown
Hilton Tarrytown
Hilton Tarrytown DoubleTree
Tarrytown DoubleTree
Tarrytown DoubleTree Hilton
Tarrytown Hilton
Tarrytown Hilton DoubleTree
Doubletree By Hilton Tarrytown Hotel Tarrytown
Doubletree By Hilton Tarrytown NY - Westchester County
DoubleTree Hilton Tarrytown Hotel

Frequently asked questions

What is the cancellation policy at Sleepy Hollow Hotel?

Sleepy Hollow Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sleepy Hollow Hotel?

As of 29 Mar 2025, prices found for a 1-night stay for 2 adults at Sleepy Hollow Hotel on 28 Apr 2025 start from AU$260.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sleepy Hollow Hotel?

Yep, Sleepy Hollow Hotel has a free self car park.

Are there any beaches close to Sleepy Hollow Hotel?

The closest beach to Sleepy Hollow Hotel is Nyack Beach State Park (7.8 km).

Does Sleepy Hollow Hotel have a pool?

Sleepy Hollow Hotel has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 11:00 AM.

What makes Sleepy Hollow Hotel a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Sleepy Hollow Hotel.

Is Sleepy Hollow Hotel family-friendly?

You bet! With amenities such as children's meals and an indoor pool, it's no surprise that Sleepy Hollow Hotel is a hit with families.

Does Sleepy Hollow Hotel serve breakfast?

Sure does, full breakfast is offered daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Sleepy Hollow Hotel?

No, Sleepy Hollow Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sleepy Hollow Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Sleepy Hollow Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Sleepy Hollow Hotel?

No, only service animals are allowed.

Sleepy Hollow Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 310 out of 1122 reviews
Rating 8 - Good. 240 out of 1122 reviews
Rating 6 - Okay. 220 out of 1122 reviews
Rating 4 - Poor. 167 out of 1122 reviews
Rating 2 - Terrible. 185 out of 1122 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Stayed 1 night in Dec 2024

8/10 Good

Steven

Stayed 1 night in Dec 2024

8/10 Good

shirley

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

hana

Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Stayed 1 night in Dec 2024

10/10 Excellent

Marty

Stayed 3 nights in Dec 2024

6/10 Okay

Marwan

Liked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Daniel

Stayed 1 night in Dec 2024

8/10 Good

Frank

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

dennis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I have been staying at the prperty for the last 8 weeks Two weeks ago there was no heat in the bedroom they tried to fix the problem but really it never got warm. Last week i stayed at a different property which was fine . This past week i decided to stay at sleepy hollow again and agin there was a heating peoblem in the room, Im not going to stay there the rest of the winter
Stayed 1 night in Dec 2024

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed during the Halloween parade and related events. The property is very walkable, about twenty minutes from the downtown area. The hills might be treacherous for those with strollers or wheelchairs, but it was very accessible for those who can walk comfortably. Parking at the hotel was very accommodating, and that was useful as parking downtown seemed like a nightmare. We got one of the larger, premium rooms, and it was pleasant. Bathrooms were very nice.

2/10 Terrible

James

Travelled with family
Disliked: Staff & service, property conditions & facilities
Terrible hotel
Bar/restaurant was terrible from food/drink selection to service. I had to get out of my seat to go get help twice. Ordered rare steak, got well done. Given free appetizer but never served. Nothing but low grade american beer. Only single wine selection, Cabs. Only red Cab alternative was not available. No draft beer. TVs is bar only played infomercials and hidden behind weird blue screen which made them hard to see. No lunch service. Coffee machine in lobby never had cups. Dripping sound in the ceiling. Loud refrigerator in room. Labels on shampoo botels are not ADA compliant, very hard to read without glasses, and containers were super small. Room thermostats are locked. You cannot change the temperature at all. I travel for business and this is by far the worst hotel i have stayed in for years.
Stayed 2 nights in Dec 2024

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about it
Stayed 2 nights in Oct 2024

10/10 Excellent

Mel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
This is our go to hotel when visiting NYC. Clean, comfy and friendly staff. POOL IS CLOSED FOR RENOVATIONS. Disappointed this time around as the pool was closed and it was not advertised anywhere. The pool is a big hit with the little ones.
Stayed 3 nights in Dec 2024

8/10 Good

Michael

Travelled with partner
The staff was very helpful and addressing the initial issues of a cold room and no hot water.. they did repeatedly check in to see if these issues were corrected. Otherwise, we had a pleasant stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Colleen

Stayed 1 night in Nov 2024

4/10 Poor

Marilyn

No hot water. No elevator. Had to drag 2 suitcases up 2 levels. No room service. No bellman.
Stayed 3 nights in Nov 2024

2/10 Terrible

HARRY

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Tami

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I had stayed here once before and never remembered having any issues. But this past time was different. I did not expect to find the same people in the hotel this year but then I thought, maybe this same gathering happens ever year at the same time. But then I thought, why wouldn't a private gathering like this be confined to a private area like the grand ballroom? The event was catered so as a weekend guest, I was not being provided the amenities as the hotel website states or as advertised on the property that says there is breakfast, lunch, and dinner - which there was none of the 3? Its also good that I am not a swimmer. The pool was still closed - I say this because I decided to go and read the reviews from the last 6 months - the pool is apparently not a priority based on what other reviews mentioned. Also, the manager responded to each review with nothing but fluff because none of those conditions have changed. The other groups that were here seemed to be treating the entire hotel as their own home. People were everywhere lounging on all the furniture in the lobby and playing board games as if they didn't have anything else to do - I just felt very uncomfortable and were told these people, whom I didn't mind were there, actually are very regular patrons. It was just odd. As for my room, the bed was comfortable but the heat didn't work and they actually brought a space heater for us to use. I am willing to give this place one more try though.
Stayed 2 nights in Nov 2024

10/10 Excellent

Carola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Great location, right off of exit. Close to New York and New Jersey. Hotel was excellent, clean and friendly. Never had to wait when requesting items from front desk. Would stay again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 5 nights in Nov 2024

2/10 Terrible

Ruth

Travelled with family
Stayed 3 nights in Nov 2024

6/10 Okay

Annmarie, Staten Island

Liked: Cleanliness, staff & service, property conditions & facilities
The toilet was running on & off all night. The room was cold & temperature on the thermostat didnt adjust. I went to shower before I left this morning and there was no hot water. Other than that bed & pillows were very comfortable. Staff was great. The young man at the counter was new and looked very overwhelmed. How do you have just 1 person at the front desk on a holiday? Especially someone new. And I'm disabled, I had to walk and carry my bags to the 4th floor. Elevator not in Service? No one told me i could park on the side which was closer to my room. What happens if you have a guest with a wheelchair? They young man at the desk also told me twice my card was declined when it actually went through. So we tried again and he was still saying it was declined and I used another card. So i know the holds come off. But i was charged 3 x on 2 different cards.
Stayed 1 night in Nov 2024

8/10 Good

warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only things not happy about. 1)Thermostat in room was locked at 69 ( they had not allowed for heat mode ,) .. 2)hot water was not as hot as should have been for the shower . . Staff were really nice , 8/10
Stayed 1 night in Nov 2024