See all properties
Save

DoubleTree by Hilton Williamsburg

4.0 star property
Art Deco hotel with fitness centre and seasonal outdoor pool

Photo gallery for DoubleTree by Hilton Williamsburg

Lobby
In-room safe, desk, laptop workspace, blackout curtains
Lobby
Junior Studio Suite, 1 King Bed | Living area
Serves lunch and dinner

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Bar
  • Parking available
  • 24/7 front desk
  • Room service
The current price is AU$204
includes taxes & fees
6 Apr - 7 Apr

Explore the area

Map
50 Kingsmill Rd, Williamsburg, VA, 23185
  • Busch Gardens Williamsburg
    ‪5 min drive‬
  • College of William and Mary
    ‪6 min drive‬
  • Water Country USA
    ‪6 min drive‬
  • Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe Room, Multiple Beds

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Satellite channels
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Premium Suite, 1 King Bed with Sofa bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Classic Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Classic Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Accessible (Roll-in Shower)

In-room safe, desk, laptop workspace, blackout curtains

Classic Room, 2 Queen Beds, Accessible (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Classic Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 King Bed with Sofa bed

Presidential Suite, 1 King Bed with Sofa bed

Presidential Suite, 1 King Bed with Sofa bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Sofa bed
Blackout curtains
  • Resort view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Queen Beds, Balcony

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • Resort view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Studio Suite, 1 King Bed

Junior Studio Suite, 1 King Bed | Living area

Junior Studio Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • Resort view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Indoor pool, outdoor pool, pool umbrellas, pool loungers

Hilton Vacation Club The Historic Powhatan Williamsburg

Williamsburg
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 2,645 reviews
The price is AU$189
includes taxes & fees
20 Apr - 21 Apr
Hilton Vacation Club The Historic Powhatan Williamsburg

About the area

Williamsburg

At DoubleTree by Hilton Williamsburg, you'll be 2.5 km (1.6 mi) from Busch Gardens Williamsburg and 6.7 km (4.1 mi) from College of William and Mary. Highlights at this Art Deco hotel include a restaurant, an indoor swimming pool and a bar/lounge. .The restaurant, Harvest Grille, is open for breakfast. Pitchers Lounge is the hotel's own pub, serving drinks along with lunch and dinner. Enjoy the gym, seasonal outdoor swimming pool and pool loungers. 45000 square feet (4181 square metres) of event facilities include 41 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. To-go breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Places within a 15-minute drive of this 4-property class Williamsburg hotel include Williamsburg Winery and Fort Eustis.

What's nearby

  • Kingsmill Plantation Golf Course - 3 min drive - 2.2 km
  • Busch Gardens Williamsburg - 5 min drive - 3.0 km
  • College of William and Mary - 6 min drive - 6.7 km
  • Water Country USA - 6 min drive - 5.6 km
  • Williamsburg Winery - 11 min drive - 10.5 km

Getting around

  • Williamsburg Transportation Center - 9 min drive
  • Newport News, VA (PHF-Newport News - Williamsburg Intl.) - 19 min drive

Restaurants

  • ‪Das Festhaus - ‬5 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Marco Polo's Marketplace - ‬6 min drive
  • ‪Trapper's Smokehouse - ‬4 min drive
  • ‪Grogan's Pub - ‬3 min drive

About this property

DoubleTree by Hilton Williamsburg

Art Deco hotel with fitness centre and seasonal outdoor pool
DoubleTree by Hilton Williamsburg offers its guests a seasonal outdoor pool, an indoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 41 meeting rooms are available. Event space at this hotel measures 45000 square feet (4181 square metres) and includes conference space. A vending machine, an arcade/games room, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Williamsburg. Parking is available for a fee.

This 4-star Williamsburg hotel is smoke free.

  • 1 building
  • 295 guestrooms or units
  • 6 levels
  • 45000 sq ft of conference space
  • 4181 sq. m of conference space
  • Built in 1976
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton Williamsburg offers 295 accommodations with a safe and coffee/tea makers. Televisions come with premium satellite channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

Exterior

Holiday Inn Express Williamsbrg Busch Gardens Area by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 1,025 reviews
The price is AU$182
includes taxes & fees
23 Apr - 24 Apr
Holiday Inn Express Williamsbrg Busch Gardens Area by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 12 per night; includes in/out privileges)
  • Uncovered extended parking on site (USD 12 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: USD 3 to 12 for adults and USD 3 to 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Harvest Grille
  • Pitchers Lounge
  • Williamsburg Cafe

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Fenced pool
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 41 meeting rooms
  • 45,000 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay films
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 3.00 to 12.00 for adults and USD 3.00 to 12.00 for children
  • Uncovered self-parking fee: USD 12 per night (in/out privileges)
  • Uncovered extended parking fee: USD 12 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • The seasonal pool will open on 01 March and close on 02 November.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Williamsburg
DoubleTree Hilton Williamsburg
DoubleTree Williamsburg
Hilton DoubleTree Williamsburg
Williamsburg DoubleTree
Williamsburg Hilton DoubleTree
DoubleTree Hilton Williamsburg Hotel
DoubleTree by Hilton Williamsburg Hotel
DoubleTree by Hilton Williamsburg Williamsburg
DoubleTree by Hilton Williamsburg Hotel Williamsburg

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Williamsburg?

DoubleTree by Hilton Williamsburg offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Williamsburg?

As of 4 Apr 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Williamsburg on 6 Apr 2025 start from AU$203.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Williamsburg?

Yep, DoubleTree by Hilton Williamsburg has an uncovered self car park with in/out privileges for USD 12 per night. Uncovered extended parking costs USD 12 per night.

Are there any beaches close to DoubleTree by Hilton Williamsburg?

The closest beach to DoubleTree by Hilton Williamsburg is Jamestown Beach (11.7 km).

Does DoubleTree by Hilton Williamsburg have a pool?

Yep, and guests love it! DoubleTree by Hilton Williamsburg has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open from March 01 to November 02.

Does DoubleTree by Hilton Williamsburg serve breakfast?

Sure does, to-go breakfast is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Williamsburg?

No, DoubleTree by Hilton Williamsburg does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Williamsburg?

Yep, they've got a lounge bar and an onsite restaurant. The bar/lounge is closed on Sunday, Monday, Tuesday, Wednesday and Thursday.

What time are check-in & check-out at DoubleTree by Hilton Williamsburg?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at DoubleTree by Hilton Williamsburg?

No, only service animals are allowed.

DoubleTree by Hilton Williamsburg Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 514 out of 1002 reviews
Rating 8 - Good. 226 out of 1002 reviews
Rating 6 - Okay. 134 out of 1002 reviews
Rating 4 - Poor. 84 out of 1002 reviews
Rating 2 - Terrible. 44 out of 1002 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kelly

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Nice.
Stayed 2 nights in Nov 2024

4/10 Poor

Ferrell, Eden

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
If you want to stay at a hotel where NOTHING is complimentary, this is your choice. $12 to park. $5 for a cup of coffee.
Stayed 1 night in Dec 2024

8/10 Good

Mindy

Stayed 1 night in Dec 2024

8/10 Good

Laraine D

Travelled with family
Liked: Staff & service, property conditions & facilities
Property was convenient. We attended an event in the Ballroom, which was very nice. Room was basically comfortable and clean. No free coffee in lobby, which is a nice feature to have. Had difficulty using coffee machine in room.
Stayed 1 night in Dec 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ek
Very nice hotel with lots of space. Unfortunately, we could hear much of the conversation, noise, music, etc. from other rooms. Restaurant should have remained open New Year's Eve for folks who needed a bite to eat. Lighted makeup mirror in bathroom. No good place provided to apply makeup anywhere in the room.
Stayed 2 nights in Dec 2024

8/10 Good

SAFIYA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
We stayed two nights. The rooms were clean and comfortable, we requested extra towels and they came right away. Service was nice. It had a games area for kids which the kids liked. Overall I would stay here again if I was in the area.
Stayed 2 nights in Dec 2024

4/10 Poor

Brittany

Travelled with family, Travelled with family and small children
Disliked: Staff & service
Checked in late and stood there 10 mins waiting on someone to check us in!!! They charged my card twice they charge for parking and ASSUME that you have your car at the property. Guy said, well how else would you get here?” Well there is an airport nearby.. so a shuttle or uber!
Stayed 1 night in Dec 2024

2/10 Terrible

gladys

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Wanda

Stayed 2 nights in Dec 2024

10/10 Excellent

Demaris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice
Stayed 1 night in Dec 2024

8/10 Good

Gary, Gaithersburg

Stayed 1 night in Nov 2024

6/10 Okay

Adel, Sterling

Liked: Cleanliness, property conditions & facilities
As marked above
Stayed 1 night in Dec 2024

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, property conditions & facilities
The great customer service the whole safe shown me when ever I had a question. Bella gave over beyond excellent service when needed help to extend time. The service you have that cleans your room was so nice. Saying all this means I will come back! I have already told people about this Marvelous Hotel. Thanks again
Stayed 3 nights in Dec 2024

2/10 Terrible

Karleesha

Stayed 1 night in Dec 2024

8/10 Good

Jennifer, Gladwyne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible, clean, and spacious rooms
Stayed 2 nights in Dec 2024

6/10 Okay

Anna-Margaret

Travelled with family and small children
Liked: Cleanliness, staff & service
Stayed in December 2024. Very convenient for visitors to Busch Gardens. Room was spacious and well-appointed. Unfortunately, Room 314 was very noisy. Something that sounded like a generator was on outside our room all night, and a construction/maintenance crew was sawing or planing above/below our room at 8 AM.
Stayed 1 night in Dec 2024

10/10 Excellent

Shunlin

Stayed 1 night in Dec 2024

10/10 Excellent

angela

Liked: Cleanliness, staff & service, property conditions & facilities
We stay here every trip to Williamsburg. The staff is amazing!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Elizabeth

Travelled with family and small children
Liked: Cleanliness
I was under the impression the parking was free, but it's not. I was also under the impression that the breakfast was free, but there is a cost for that as well. The check in staff were not the friendliest. The hot cocoa was empty when we returned from being out in the cold. Our room and beds were fine, warm and cozy and clean, but the furnishings and decor definitely could use an update.
Stayed 1 night in Dec 2024

6/10 Okay

Suzanne, Cobb Island

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
This review is by a couple on mini-vacation for four nights in December in a standard room with two queen beds. We did not know before arrival that some areas of hotel are being renovated, tho that did not seem to have big effect on our stay. Likes: Location fit our needs, room was clean and had a big window for natural light, curtains fully covered window and darkened room, shower had plenty of hot water and water pressure, noise levels were low including no road noise, no additional charge for self-parking on site, closet big enough for two with just the right number of hangers, front desk staff were attentive and helpful when we asked for or about something. Inconveniences, some we knew and accepted at time we made the reservation: had to go to different floor to get ice, coffee was not replenished 1 out of 4 nights, room had divided trash/recycle can yet only one trash bag was provided each day, both queen beds were starting to show signs of wear (mild sagging on edge by nightstand and mild body impression in mattress), no complimentary breakfast, accessing the refrigerator was awkward, no microwave in the room.
Stayed 4 nights in Dec 2024

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice and friendly staff, well cleaned rooms and quiet area. Will come again when the wife and I get time off again! Hope the maids got the cash tip!
Stayed 1 night in Dec 2024

8/10 Good

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024