10/10 Excellent
Dara
Travelled with family
24 Aug 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was returning home, and I had left late from the beach...so by the time I got to area, it was after midnight. My 8-year old was begging me to stop and go to sleep, and I was getting very tired. I stopped at one hotel and was very rudely told they had no room, so I decided to go on hotel.com and see if I could find anything. Luckily, this hotel was close by and had availability. I booked my room and showed up ready to go to sleep...but alas...hotel.com sucks! My reservation was not for that night. If it hadn't been for the most wonderful, amazing, friendliest, and just very patient woman behind the counter, I would have cried. My warning...don't use hotel.com to book same day after midnight. This woman worked tirelessly to fix her system into giving me a room without me having to pay another night...and it wasn't easy! But I got my room and had the most comfortable sleep there could be! I will definitely be visiting again!!!
Also...this hotel has just undergone renovations for its new name change and WOW!!! Don't mind the little bit of dust because if you do, you will miss out! The rooms were so clean and still had the new room smell. The paint and decor was fresh. Loved it!!!!
Dara
Stayed 1 night in Aug 2024