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Chula Vista Resort, Trademark Collection by Wyndham

3.5 star property
Family-friendly resort with 5 restaurants and 3 hot tubs
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Chula Vista Resort, Trademark Collection by Wyndham

Indoor pool, seasonal outdoor pool, pool cabanas (surcharge)
Junior Suite, 2 Queen Beds, Non Smoking, River View (Condo) | View from room
View from room
Aerial view
Loft, Multiple Beds, Non Smoking, Golf View

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Hot tub
  • Laundry
  • Pet-friendly
The price is AU$375
includes taxes & fees
29 Jan - 30 Jan

Explore the area

Map
2501 River Rd, PO Box 30, Wisconsin Dells, WI, 53965
  • Cold Water Canyon Golf Course
    ‪2 min walk‬
  • Chula Vista Waterparks
    ‪6 min walk‬
  • Woodside Wisconsin Dells Center Dome
    ‪15 min walk‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Garden View

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Non Smoking, Garden View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Separate bedroom
Private bathroom
Hairdryer
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 2 Queen Beds, Non Smoking, Golf View

Villa, 2 Queen Beds, Non Smoking, Golf View

Villa, 2 Queen Beds, Non Smoking, Golf View

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dishwasher
  • 46 sq m
  • Golf view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds, Non Smoking, River View (Condo)

Exterior

Junior Suite, 2 Queen Beds, Non Smoking, River View (Condo)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Separate bedroom
Sofa bed
Private bathroom
  • 42 sq m
  • River view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds, Non Smoking, River View

Junior Suite, 2 Queen Beds, Non Smoking, River View

Junior Suite, 2 Queen Beds, Non Smoking, River View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Separate bedroom
Sofa bed
Private bathroom
  • 42 sq m
  • River view
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking, River View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Separate bedroom
Sofa bed
Private bathroom
  • 42 sq m
  • River view
  • Sleeps 8
  • 2 Queen Beds and 1 King Bed

View all photos for Loft, Multiple Beds, Non Smoking, Golf View

Loft, Multiple Beds, Non Smoking, Golf View

Loft, Multiple Beds, Non Smoking, Golf View

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dishwasher
  • 65 sq m
  • Golf view
  • Sleeps 8
  • 2 Queen Beds and 1 Single Bunk Bed

View all photos for Deluxe Condo, 2 Bedrooms, Non Smoking, River View (2 Queen Beds and 1 King Bed)

Exterior

Deluxe Condo, 2 Bedrooms, Non Smoking, River View (2 Queen Beds and 1 King Bed)

Highlights

Separate dining area
Separate sitting area
Fireplace
Private indoor hot tub
Air conditioning
Connecting rooms available
Kitchen
Fridge
  • 139 sq m
  • River view
  • Sleeps 10
  • 2 Queen Beds and 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, River View

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Non Smoking, River View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Separate bedroom
Sofa bed
Private bathroom
  • 42 sq m
  • River view
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior

Great Wolf Lodge Wisconsin Dells

Pool
Hot tub
Kids pool
Waterslide
4.2 out of 5, Very good, (1004)
The price is AU$330
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Great Wolf Lodge Wisconsin Dells

About the area

Wisconsin Dells

A family-friendly stay in the heart of Wisconsin Dells awaits you at Chula Vista Resort, Trademark Collection by Wyndham. You'll find Cold Water Canyon Golf Course a few steps away and Chula Vista Waterparks within a 10-minute stroll. Highlights at this resort include 5 restaurants, 3 bars/lounges and a golf course. .The buffet restaurant, Market Fresh Buffet, is open for breakfast, lunch and dinner. At the resort's own beach bar or poolside bar, you can enjoy a drink. Enjoy the 3 hot tubs, free water park and indoor swimming pool plus access to mini golf. Added amenities include free Wi-Fi in public areas, a gym and a lazy river. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of limited parking. .Places within a 15-minute drive of this 3.5-property class Wisconsin Dells resort include Noah's Ark Waterpark and Crystal Grand Music Theater.
View more Resorts in Wisconsin DellsOpens in a new window

What's nearby

  • Chula Vista Waterparks - 6 min walk
  • Woodside Wisconsin Dells Center Dome - 15 min walk
  • Mt. Olympus Water and Theme Park - 10 min drive
  • Noah's Ark Waterpark - 11 min drive
  • Christmas Mountain - 17 min drive

Getting around

  • Wisconsin Dells Station - 7 min drive
  • Dane County Regional Airport (MSN) - 56 min drive

Restaurants

  • ‪Showboat Saloon - ‬7 min drive
  • ‪Nig's Bar - ‬7 min drive
  • ‪Kilbourn City Grill - ‬4 min walk
  • ‪The Vue Waterfront Dining & Bar - ‬7 min drive
  • ‪Monk's Bar & Grill - Wisconsin Dells - ‬7 min drive

About this property

Chula Vista Resort, Trademark Collection by Wyndham

Family-friendly resort with 5 restaurants and 3 hot tubs
Chula Vista Resort, Trademark Collection by Wyndham offers its guests a golf course, a complimentary water park, and 3 hot tubs. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi.

A business centre and 32 meeting rooms are available. Event space at this resort measures 120000 square feet (11148 square metres) and includes a conference centre. An indoor pool, a children's pool, and a seasonal outdoor pool are also featured at the family-friendly Chula Vista Resort, Trademark Collection by Wyndham.

Smoking is allowed in designated areas at this 3.5-star Wisconsin Dells resort.

  • 620 guestrooms or units
  • 6 levels
  • 5 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 120000 sq ft of conference space
  • 11148 sq. m of conference space
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Chula Vista Resort, Trademark Collection by Wyndham offers 620 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 22 to 22 for adults and USD 9 to 9 for children
  • 3 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Kaminski Bros Chop House
  • Luigis Pizza
  • Margaritas Mexican Cantin
  • Market Fresh Buffet
  • The Tavern Restaurant

Things to do

  • 18-hole golf course
  • 3 spa tubs
  • Arcade/game room
  • Children's pool
  • Free water park
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Indoor pool
  • Lazy river
  • Mini golf
  • Optional golf privileges
  • Pro golf lessons
  • Pro golf shop
  • Ropes course
  • Seasonal outdoor pool
  • Volleyball
  • Waterslide
  • Winery release events
  • Ziplining

Family friendly

  • Arcade/game room
  • Children's pool
  • Fenced pool
  • Free water park access
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Mini golf
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 32 meeting rooms
  • Business centre
  • Conference centre (120,000 square foot of space)

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In a regional park
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 16 accessible parking spaces
  • Braille/raised signage
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 40 per accommodation, per stay, (varies per unit)
  • Resort fee: USD 33.66 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Health club access
  • In-room coffee
  • Parking
  • Phone calls
  • Pool access
  • Self-parking
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22 to 22 for adults and USD 9 to 9.00 for children
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Chula
Chula Resort
Chula Vista
Chula Vista Resort
Chula Vista Resort Wisconsin Dells
Chula Vista Wisconsin Dells
Vista Chula
Chula Vista Hotel Wisconsin Dells
Chula Vista Theme Hotel
Hotel Chula Vista Theme
Chula Vista Theme Hotel
Chula Vista Wisconsin Dells
Hotel Chula Vista Theme
Chula Vista Resort
Chula Vista Resort, Trademark Collection by Wyndham Resort

Frequently asked questions

What is the cancellation policy at Chula Vista Resort, Trademark Collection by Wyndham?

Chula Vista Resort, Trademark Collection by Wyndham offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Chula Vista Resort, Trademark Collection by Wyndham?

As of 22 Jan 2025, prices found for a 1-night stay for 2 adults at Chula Vista Resort, Trademark Collection by Wyndham on 29 Jan 2025 start from AU$257.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Chula Vista Resort, Trademark Collection by Wyndham?

Onsite parking is limited.

Does Chula Vista Resort, Trademark Collection by Wyndham have a pool?

Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open from May to September.

Does Chula Vista Resort, Trademark Collection by Wyndham have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Chula Vista Resort, Trademark Collection by Wyndham?

Chula Vista Resort, Trademark Collection by Wyndham features 3 hot tubs, an indoor pool and 5 restaurants.

Is Chula Vista Resort, Trademark Collection by Wyndham family-friendly?

You bet! With amenities such as a children's pool, an arcade and free water park access, it's no surprise that Chula Vista Resort, Trademark Collection by Wyndham is a hit with families.

Does Chula Vista Resort, Trademark Collection by Wyndham serve breakfast?

Sure does, buffet breakfast is on offer weekdays between 7:00 AM and 10:30 AM and weekends from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Chula Vista Resort, Trademark Collection by Wyndham?

No, Chula Vista Resort, Trademark Collection by Wyndham does not offer an airport shuttle service.

Is there a bar or restaurant at Chula Vista Resort, Trademark Collection by Wyndham?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Chula Vista Resort, Trademark Collection by Wyndham?

Check-in begins at 4 PM. Check-out time is 10:30 AM.

Is there a golf course on site at Chula Vista Resort, Trademark Collection by Wyndham?

Yep, Chula Vista Resort, Trademark Collection by Wyndham has an 18-hole golf course. A golf driving range, golf lessons, mini golf and golf carts are also available.

Chula Vista Resort, Trademark Collection by Wyndham Reviews

Reviews

6.8
Rating 10 - Excellent. 280 out of 1003 reviews" "
Rating 8 - Good. 225 out of 1003 reviews" "
Rating 6 - Okay. 205 out of 1003 reviews" "
Rating 4 - Poor. 155 out of 1003 reviews" "
Rating 2 - Terrible. 138 out of 1003 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Latoya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Tammi

Disliked: Cleanliness
Away from downtown
Stayed 3 nights in Oct 2024

8/10 Good

Lindsey, Papillion

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went off season and it was perfect. The water park was not busy. Enjoyed our two bedroom condo and the Chop House on property.
Stayed 4 nights in Oct 2024

6/10 Okay

Christine, Fergus falls

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Definitely find something closer to town if you plan to leave on a daily basis.
Stayed 3 nights in Aug 2024

4/10 Poor

Maria

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
This suite was full of flies not the best first impression, went down to reception ask them to move rooms they said they will send housekeeping, which they went and vacuum but couldn’t do anything about the flies. To top it off no one ever went to clean the room the next day and when they went we had a gold ring missing and reported it.
Stayed 2 nights in Oct 2024

4/10 Poor

Kenyatta

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The indoor water park was nice. My room was invested with flying lady bugs.
Stayed 2 nights in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad
Stayed 1 night in Oct 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice!
Was very pleased with our room! The indoor water park was great! The outdoor water park not so much. We went in mid Aug and expected all outdoor stuff to be up and running but it wasn’t. It was drizzling for two of the tree days we were there but not enough to keep anyone inside! We will revisit in the near future!
Stayed 2 nights in Aug 2024

10/10 Excellent

Ryan

Stayed 1 night in Sep 2024

10/10 Excellent

Amy

Stayed 2 nights in Aug 2024

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view
It was great minus the flies in the one bedroom.
Stayed 1 night in Oct 2024

8/10 Good

TIMOTHY

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Understaffed
Stayed 2 nights in Sep 2024

8/10 Good

Corina

Liked: Staff & service
Very nice older property but it had everything that we needed. We loved that it had both an indoor and outdoor facility
Stayed 3 nights in Aug 2024

4/10 Poor

Kelly

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I hadn’t visited the Chula Vista for more than 12 years, and unfortunately since that time it seems the property has not had any updating and looks like a lot of deferred maintenance has caused the property to feel and appear worn down. It’s not the thriving, vibrant place I last remembered. The halls are dated, paint chipping throughout and an unwelcoming, not fresh smell when you walk in. Also, there is no longer an open registration desk in the condo building to check in, and no map to direct you to exactly where the registration is either. So not a welcoming feel at all, and on top of that you’re walking with suitcase and bags a couple of blocks down to now get to the registration spot. The room I had was dated, vents were dirty, dim lighted bathroom, no soap in the shower area, the screen for the sliding door had ripped areas, and the chairs to table had very tattered seats, so much so, I didn’t want to sit in them. I couldn’t trust that the couch was ever cleaned either. I hope the owners read these reviews and put money into updates and staffing or I fear this, used to be gem of resort, will be a thing of the past.
Stayed 2 nights in Sep 2024

6/10 Okay

Stephanie Marie

Travelled with family and small children
Disliked: Cleanliness, staff & service
When I went to check in I was informed the indoor water park was closed. No where on the Expedia booking did I see anything about the water park being closed. There was no smaller indoor pool, no arcade nothing for my kids to do at the hotel which was a huge bummer. And I couldn't cancel and try to stay somewhere else bc I would've had to of done so the day before our check in. Then the hotel tried charging more for their fees than what is listed on Expedia's website which luckily I caught and they refunded the difference. The front desk staff was not accommodating at all for our disappointment in the water park being closed.The room was nice but the floors were dirty. Then on our check out morning the power went out. Which luckily the hotel desk allowed a later check out.
Stayed 2 nights in Sep 2024

6/10 Okay

Mary

Screen door was torn, beer bottle caps everywhere and dirty dishes in cupboard
Stayed 2 nights in Sep 2024

2/10 Terrible

Mary

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I didn’t like anything about the stay I was very disappointed for the price I paid I want some of my money back the first room they gave me the shampoo they have in the bathroom on the wall was leaking so it was a dry streak that had run from the wall down to the tub. The balcony it was 2 big bee hives and a couple of little hive so you couldn’t sit out there too many bees flying around. They gave me a new room that one wasn’t much better the refrigerator wasn’t getting cold, the beds were small and hard it was not a queen. The air didn’t get cold couldn’t really let fresh air in from the balcony because the screen on the door was ripped all up bugs could get in.you have dishes in the room to use but no dish soap to was them. I’m in the villa didn’t like how any of the doors were not locked anyone could walk in . The ice machine at the villa was out and from talking to the workers they had been out for a while I told guest service desk and they new told me I had to come across the street with my ice bucket to the main building to get ice. The indoor and out door water park closed real early so didn’t get a chance to see that or the game room that was closed. They charge a cleaning fee $40 I don’t understand why nothing was really clean they charge a resort fee but everything closed early or not working at all. I will never stay there again I will not recommend them to anyone they are not a good place to stay at least not any of the villas they are run down needs a lot of work
Stayed 2 nights in Sep 2024

10/10 Excellent

Mariariela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property but far from the other stuff in the Dells. Clean and the underground tunnels are awesome! Perfect size resort. Indoor waterpark is excellent!
Stayed 2 nights in Aug 2024

10/10 Excellent

Ivonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Hector

Travelled with family
Liked: Staff & service, amenities
Stayed 5 nights in Jul 2024

4/10 Poor

Rosa Nelly

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Bed sheets and pillows had stains everywhere, Loose outlets, hard time to charge the phone and the hairdryer Sliding door from room to balcony is too heavy to operate No toiletries (lotion, hair conditioner, shower cap) Carpet on hallways and room extra dirty, nasty odor coming out of it, Furniture outdated and nasty The room that we got it was a rip off for what we paid The extra blanket was full of hairs
Stayed 2 nights in Aug 2024

10/10 Excellent

izamar

Stayed 2 nights in Aug 2024

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
It was good
Stayed 1 night in Aug 2024

8/10 Good

Alisha, St cloud

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the convenience of everything. Wished there was a bigger pool.
Stayed 1 night in Aug 2024