4/10 Poor
Hind
3 Jan 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
We checked in with mahmoud around 21:00 which is a very pleasent checkin time and too quite. Surprisingly there was no welcoming note or usual welcoming or a preference check up or is an explaining the facilities of the hotel, which was really weird since no one else wasn in the reception. I got the keys for the room and left my luggage by my own to the room. Room was spacious, unfortunately too old humidity smell in the corridors bathroom was dirty and full of molds and scratches. Carpet in the room was having spots air-conditioning was working OK, but it’s hard to operate due to the very old system. TV was very nice with many channels. Bed was not comfortable since it is toward the hard type.
The surroundings is not that bad. It’s OK if you want a city center hotel next to some governmental entities nothing special in the lobby .cinnamon smell used as an aroma in the elevators and the corridors. I can understand. It’s Christmas time and myself. I am a cinnamon smell lover, but it was too much that it is too annoying .
Room isn’t soundproof. I could easily hear the noise of kids and other guest walking around in the corridors, unfortunately I requested slippers and bathrobe bathrobe was sent to my room, but I was clearly informed that the hotel is out of slippers, I don’t think I’m returning to the hotel. Nothing really pleasant. It’s very disappointing Abu Dhabi hotel stay.
Hind
Stayed 2 nights in Dec 2024
