6/10 Okay
Alyssa
Travelled with partner
10 Oct 2024
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I hated the fact that i called a week in advance to ask about having an early check in and was told the earliest they can schedule me for was 1:00 pm which i was happy with because this gave me time to drive there and get ready for a wedding i had to be at. I show up and the rude front desk lady told me that they dont do early check ins and there are no rooms available before i could finish speaking. I went back in to dispute this but i attempted to speak with someone else yet she insisted on helping me again, with a slight attitude adjustment but still rude. She proceeded to tell me that early check in were only a request and not scheduled even after i told her this is what i was told on the phone a week prior and that all check outs are at 11:00 am which gave them 2 hours to get a room ready for me. She attempted to tell me how they had a huge party (idaho college football team) as if that was my fault or like it was something that should affect my scheduled stay. I ended up getting a room an hour later than expected and was late to the wedding. I do not recommend this place because of the horrible and rude service. Next time dont tell customers that they can check in early. I will not be staying here again and will not recommend.
Alyssa
Stayed 1 night in Oct 2024